O2

O2 Outage Report in Rothbury, Northumberland, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rothbury, Northumberland, England 10/13/2025 16:40

October 13: Problems at O2

O2 is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (55%)

    Phone (55%)

  2. Internet (26%)

    Internet (26%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Extinguisherman Dale Watts (@Extinguisherman) reported

    @CraigGuthrie21 @O2 I’m waiting 3 weeks now for a call back, good luck with waiting. Personally I ask if you don’t get **** they promised please Retweet complaint adding BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.let’s get something done

  • sue_suttie Sue Suttie (@sue_suttie) reported

    @O2 have sent you a DM. Have been trying to get my account sorted out since 17th July. Have spent over 3 hours “talking”(mainly on hold!) with customer services. Please someone get back to me and actually help me out.

  • DMSTFC Dave (@DMSTFC) reported

    @O2 I have tried to get on AT&T but it will not connect. I have reset my phone numerous times and still poor connection. My IP address is still showing Penrith UK, everyone else with me has a USA IP?

  • ryancaseybooks Ryan Casey (@ryancaseybooks) reported

    @ibiza_music_edm @O2 I had the same issue last time I switched network too. Starting to think it's an Apple error rather than a network one. Annoying, makes switching less appealing when it should be simple!

  • fanming_xu Fanming Xu (@fanming_xu) reported

    @O2 @CraigGuthrie21 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks

  • fanming_xu Fanming Xu (@fanming_xu) reported

    @O2 @ChrisCarey67 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks

  • agust_yoonji DelOnEarth (@agust_yoonji) reported

    My god the service on @O2 is atrocious, I’ll be switching on Monday because this is ridiculous.

  • bola_sm bola. (@bola_sm) reported

    I’m sure I’ve spoken to every single person at O2 between May & today and not one single person can sort out my phone @O2 FIX IT.

  • keeprockin Daniella (@keeprockin) reported

    @O2 hello, my grandma got a new Samsung galaxy a53 phone yesterday but after sending texts to 25656 which was to answer customer service questions, she can no longer send texts, she couldn’t even finish replying to these questions as it keeps saying error 0 whenever she hits send

  • fanming_xu Fanming Xu (@fanming_xu) reported

    @O2 @RajaAslam21 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks