O2

O2 Outage Report in Rothbury, Northumberland, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rothbury, Northumberland, England 12/19/2025 06:45

December 19: Problems at O2

O2 is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidFl32814060 David Fleming (@DavidFl32814060) reported

    Still trying to sort out issues with @O2 but it looks like the problem is with a company called @Aerial_Direct If they contact you ignore them. Conmen who I’m reporting to the authorities 🤭🙁

  • Sallyp92 Sally Preston (@Sallyp92) reported

    @O2 I’ve replied and paid again because I can’t seem to get any help? Yet my phone still isn’t working.

  • MrJakeyJake Jake (@MrJakeyJake) reported

    @O2 absolutely painful getting in contact with customer services. Over an hour on the phone and I’ve barely spoken to someone

  • Joanneclynes Joanne Clynes (@Joanneclynes) reported

    @O2 the customer service is ridiculously poor. I have been on hold 4 times this morning for over 30 minutes each time to arrange a return within a 14-day period. Each time i get through the person can't do it. Why be on return if they can't do it. Trading standards time

  • NorseSon J Bluenose (@NorseSon) reported

    @swinter100 @O2 I moved to sky mobile last year who piggy back on o2 and the coverage is awful. Even when I have good signal and 4/5g, things don’t load.

  • swinter100 Scott Winter (@swinter100) reported

    @O2 Perhaps you should work on improving you network to customers rather than worrying about Beyoncé tickets.

  • joannecrawshaw jo crawshaw (@joannecrawshaw) reported

    @O2 customer service not answering messages or calls and your still charging me for an upgrade that never arrive ! This is ridiculous

  • BIG5TAN John Matthews (@BIG5TAN) reported

    @virginmedia @TheBHF @O2 After nearly 30 years with Ntl then yourselves I've had enough. I'm cancelling due to your poor customer service also raising a complaint with OFCOM.

  • keglance Elly Glance (@keglance) reported

    @O2 new sim only customer, package should be 4gb data per month but online account only showing 2gb?

  • petrolhead_UK Petrol_Head (@petrolhead_UK) reported

    @O2 I have but not holding my breath “Oops, something went wrong. Try again and if the problem continues call 202 for free from your O2 mobile, quoting reference code 106”