O2 outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  Adam Hill (@adshill) reported 17 minutes ago from Morpeth, England

  @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry (@tgloughnane) reported 7 minutes ago

  Is it just me or is the @O2 mobile internet absolute garbage? If I have 4G that means no internet at all, if I have 5G that means I may have internet if I’m not at a busy location!

• 
  Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported 8 minutes ago

  Been on the phone for over an hour and they can’t assist with this matter. Continually getting fobbed off. Abysmal @O2 customer service to a longstanding and loyal customer of over 15 years. Absolutely abysmal. /2

• 
  Hugh Gascoyne (@1PlatQCoy) reported 10 minutes ago

  @O2 @ComradeAzul I now live abroad and I have no way to contact 02 in the UK to pay my bill from an overseas account. The usual on line and domestic methods of paying are not available and NOBODY answers the number for those looking for support from overseas. Please help me with an email address

• 
  Ady Hewitt (@adyhewitt) reported 11 minutes ago

  @O2 There has been a mix up with mobile plans and the wrong one got deleted - on speaking to the customer service representative I had no confidence he grasped the issue

• 
  Mark Grist (@markgrist) reported 15 minutes ago

  @O2 You have to be the worst company I’ve ever had the displeasure dealing with. I cancelled my account with in June, & am still getting billed. I never get a response if i email, I’ve sent a letter 6 weeks ago with no response, I’m not holding my breath for any kind of reply.

• 
  M🍏Cintosh (@MCintosh1954) reported 15 minutes ago

  Network service from @O2 has fallen dramatically over the last few months. It's absolutely appalling in central London. Once my contract expires I'm off. Unfortunately I still have a year and a half left and they've said it'll cost over £234 to break the contract. 😡

• 
  Sean Barrett (@SeanRBarrett) reported 20 minutes ago

  Disappointed to see that in 6yrs @O2 has made zero effort to role out 5G across Wales.! Outside of Cardiff, nothing. 23% reach according to OFCOM. It was the same 6yrs ago!! WTF!🤬

• 
  Max Kansas (@KansasMax) reported 22 minutes ago

  @O2 unbelievable that I cannot get help blocking my SIM after my phone was stolen. Please help me sort this out

• 
  dale clarke (@daleclarke1980) reported 23 minutes ago

  @mattstingray @O2 Don’t worry your bill will go up by £4 in April and they tell you it’s to improve service! Had better signal in 🇧🇬, 🇪🇸, 🇨🇭 and 🇫🇷 off the local providers than I do with one of the main players in 🇬🇧

• 
  Clare Brown (@Clarebrown101) reported 23 minutes ago

  @O2 You’re charging me for a SIM card I’ve never used. There are no account cancellation options on your website and your pretty much hidden online complaint form gives repeated error messages. Shall I outline my full complaint in full here?