O2

O2 Outage Report in Rothbury, Northumberland, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rothbury, Northumberland, England 09/13/2025 11:25

September 13: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • scottjorton Scott Orton (@scottjorton) reported

    @CloudJKay @O2 I have seen lots of people moaning about O2 in the last couple of days. They must have some major issues

  • Louise1605 Louise McQuaid (@Louise1605) reported

    @O2 hello can I please get help how to see how much my line rental is on my bill?

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    @O2 what do I have to do to get some assistance with problems with my service. Not making a good impression on a new customer here.

  • HerbieMont Herbie Mont (@HerbieMont) reported

    @O2 This is really not good enough service. Call centre told me they can’t help. Web chat said it would be done by now. Twitter is taking days. I’ve been without phone since last Thursday evening, I am going abroad on Friday. No phone and no support. Why should I stay with you?

  • DavidHa57439002 Dave_6018 (@DavidHa57439002) reported

    @O2 how many times does a customer need to contact you before a simple request is carried out? I have SIM that I have to have to get the service I want from @virginmedia ?

  • paulellis9898 Paul Ellis (@paulellis9898) reported

    @O2 disgraceful customer service. My wife and I have both had fraudulent O2 contracts opened in our names. Promised on 8 occasions by clueless CS that the "fraud team" will sort it in 30 days the issue is still unresolved. We now have missed payments from o2 on our credit file.

  • nickdavison20 Elons **** (@nickdavison20) reported

    @O2 I contacted you & the police regarding an identity theft & fraud where my name was being used to get contracts out at an address I’ve never lived at. Despite repeated phone calls all you have done is harassed me constantly with credit default letters.

  • SeanRJordan Sean R. Jordan (@SeanRJordan) reported

    @O2 really not happy with my service I’m having serious issues with my connectivity that is costing me.

  • wine_oasis Truffles 🇪🇺🇲🇺 🇺🇦 (@wine_oasis) reported

    @o2 connection down in , Barnet EN5 8th or 9th. Absolutely **** service

  • davidhawleyux David Hawley (@davidhawleyux) reported

    @O2 your staff sold me a phone and watch sims yesterday, then only completed the phones. Now they’re saying they can’t do the watches as it’s too soon. what is going on? Your service is shocking