O2 outages and service status in Rothbury, England

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

• 
  Adam Hill (@adshill) reported 43 minutes ago from Morpeth, England

  @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  joe ♞ (@ComradeAzul) reported 4 minutes ago

  @O2 hi do you have a customer service email please?

• 
  Brandon McFarlane (@BMcFarlaneUK) reported 6 minutes ago

  Just completed my first test on the Buffering Britain app. Not surprised to get a result of "no usable signal" in my house in Preston on @O2.

• 
  Steve Clarke Abolitionist (@roseouttheashes) reported 6 minutes ago

  @O2 Your customer service is atrocious. My phone is broken and i have said so several times and yet I still keep getting pointed to the mobile app. I just need to change my address so I can get my new phone sent to the right address

• 
  Dora (@doraexploring) reported 7 minutes ago

  @O2 @LutzSchueler (2/2) I took out a new contract to see if that might fix. It hasn't. Now your CS phone rep's saying I would have to pay £20pm to connect to network and is making baseless claim that I got refused because I failed credit check. At wits end & want to leave O2 now.

• 
  Adrian Kesby (@kesbyac) reported 9 minutes ago

  @O2 I just want to change tariff to 10GB plan. I’m with Virgin Media so that becomes 20GB which is perfectly adequate. Sim Onlys are circa £15 which is fine but was told in store that I can’t port my number on the same network!

• 
  Jon Thompson (@JohnnyFocal) reported 10 minutes ago

  Question for @O2 : how can I be on your Ultimate package in central London and still have literally no usable data? The phone shows signal, but data traffic is effectively zero. I’ve tested the other three UK networks in the same locations and they all work perfectly. What exactly is wrong with your service? As you can see it connected to you do no data traffic? Why?

• 
  🇺🇦 Clive Davies #FBPE 🔶🇬🇧🇪🇺🇭🇰 (@CliveDaviesUK) reported 10 minutes ago

  @O2 Thank you but these are just platitudes. How can it take 8 days to fix a broadband fault? You tell me there is ‘good mobile coverage’ here for O2 but there is none and hasn’t been for years and yet your charges increase! All talk and zero action! @Ofcom @MartinSLewis

• 
  Felicia Van Cartier (@feliciavcartier) reported 14 minutes ago

  @O2 Great to hear you say that. Shame that it doesn’t reflect in our daily life. Your network performances have gotten worse over the last few years, not better.

• 
  Gem mills (@Gemmagems1503) reported 14 minutes ago

  @O2 having problems removing my amazon prime extra from the app. Please help. It's grey out so wont let me.

• 
  Alisdair HamiltonW (@AHWilkes) reported 17 minutes ago

  I'm a loyal customer of @O2 for decades with no intention to leave but with 5 SIMs in the family & a mixture of surreptitious chicanery on tariffs and annual increases I realise I'm paying a big Loyalty Penalty. O2 price discrimination blocks the advertised deal I want😡