O2

O2 Outage Report in Rothbury, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rothbury, Northumberland, England 03/15/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbullock148 james_c_bullock@hotm (@jamesbullock148) reported

    @O2 iv been with your almost 20 years? Got 4 lines! Why can I not just buy a handset? You advertise prices on them but stores cant sell them, and your customer services say you cant do it? You apparently dont sell phones???

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    @O2 Cant fix a problem they caused with the name on my account (they used and set up my account with my middle name as my surname) I was told for years to show a marriage certificate - which I can’t. I finally decided to get this changed 1 months later still not done. 1/3

  • Roxy_Ilithya Roxanne (@Roxy_Ilithya) reported

    @O2 I've just been disconnected from live chat while upgrading my sim and now I have no network. I reconnected and was cut off again due to opening hours! I need to be on network ASAP.

  • beckieebabee_x • B e c k i e e • 🍁 (@beckieebabee_x) reported

    Removing the request would remove my documents - which makes me feel safer .🤬 Someone do your literal job NOW! I’ve never know a customer service so incompetent. If I have to call again Monday and ask AGAIN, you can kiss this 10+ customer goodbye. @O2

  • mjb_73 MJB (@mjb_73) reported

    @O2 how do I cancel my contract on My02? Your website says it can be done there but you’ve conveniently not made it obvious how to do so.

  • MarkJohnpotter Mark 💙🤍 🇪🇺 🌈 (@MarkJohnpotter) reported

    @o2 customer service is useless phoned them up tell me to use the app I can’t use the app that’s what I was phoning about funny how my password doesn’t work now despite knowing it. Hopeless.

  • countess_demon Dani (she/her) (@countess_demon) reported

    Is there anything more infuriating dealing with a bot service when you're trying to get through to a real person? @O2

  • TamaraA92132943 Tamara 🦋 (@TamaraA92132943) reported

    @CliffNixon @O2 I think they moved to India since they merged with Virgin and that’s when things gone down hill it’s the worst customer service experience I had with them utterly frustrating

  • rightexile ana (@rightexile) reported

    @O2 no luck cancelling my contract on the website, I don’t have access to My O2 app as I’m abroad. can I have some help cancelling please?

  • CeriSmith5 Ceri Smith (@CeriSmith5) reported

    @O2 plse help. My pal's caught in mad spiral getting legal letters re unpaid charges on an old Virgin PAYG phone she hasn't used in 5yrs. Spent hr trying to get through security inc demanding her passport #. She cant recieve verification to a non existent #. Who can help?