O2

O2 Outage Report in Rothbury, Northumberland, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Rothbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Rothbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Rothbury, Northumberland, England 12/02/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Rothbury, England

Latest outage, problems and issue reports in Rothbury and nearby locations:

  • adshill Adam Hill (@adshill) reported from Morpeth, England

    @O2 I’ve just been told that the only way I can use My O2 is to setup a new email account despite My O2 saying it’s the phone number that is the problem. Do I have to have two email accounts just for O2? Seems utterly absurd.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • knobalob Sophie A 👸🏼 (@knobalob) reported from Spalding, England

    @jammiejam93 @O2 I’ll have to pay. They did that with my other one. I then got a letter saying I had however many days to pay. I’m like for real? I literally rang up wanting to pay there and then, and it was then that ****** me about. Idiots. Absolutely terrible service.

  • thisisjenks David Jenkins (@thisisjenks) reported

    @O2 - can you help me please? I’m not with you but you keep sending me invoices and bills!

  • thewrongkenna_ kenna (they/them) (@thewrongkenna_) reported

    I'm gonna do a ******* war crime this phones mic doesn't work????? Getting my FOURTH Samsung s21 tomorrow :)))))))))))) @O2 are refusing to let me trade it for another model after wrongly advising me they could do that 4 handsets in less than a year I cba

  • Louhawke1994 Lou Hawke ✌ (@Louhawke1994) reported

    @O2 He replaced the sim. Said it should work. Got home and it's still the same. No network and won't receive calls. Went back and they're saying they can't help now. 6 months left on my contract but not being given what I pay for. So what are the options? I can't afford the upgrade.

  • g_silverfox Silverfox 'G-Dog' (@g_silverfox) reported

    @O2 Hello. Right going to say this, 24 hours for service to resume after bill has been paid is totally unacceptable! I think it is about time OFCOM gave you a nice fine for unacceptable service timescales then maybe you will do something about this. I'll make a complaint via them

  • georgiegirl75 Georgina Johnson (@georgiegirl75) reported

    @O2 sort out your customer service! On hold to sort out a problem that I was told multiple times was dealt with last month! Because I am making a complaint I told the call handler in the payment team that I am recording the call he hung up!

  • rondon Ron Donaldson - Narrative Ecologist (@rondon) reported

    @O2 so the offers on the O2 Priority app are not for all the O2 Priority members. What a poor way to run a business. #fail

  • StephenRAllen Steve Allen (@StephenRAllen) reported

    @O2 I am on PAYG, my number or account is not found, I spoke to customer services, they said account couldn't be found and would sign my up for different one. He took all my details for DD including long card number and security number. He then said it failed and would call back?

  • davidtidmarsh David Tidmarsh (@davidtidmarsh) reported

    @O2 I ordered a new phone with 6 months free airtime. But my contact doesn’t mention it and you support team has confirmed it doesn’t look like I’ve got it. But luckily I took a screenshot showing the 6 months free. So how do I escalate this as they are unable to except images!

  • paulnott1983 Paul 🏊‍♂️😊 (@paulnott1983) reported

    @O2 O2 I really suggest that you get back to me ASAP please 🙏 i’ve been a customer for over 16 years and this is nearly me giving my notice . Do you have filled in all aspects of your promises and I’ve documented every single thing including the time spent on my phone which 17hrs