O2

O2 Outage Report in Penrith, Cumbria, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Penrith, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Penrith, Cumbria, England 11/24/2025 04:45

November 24: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Penrith, England

Latest outage, problems and issue reports in Penrith and nearby locations:

  • NickToye Nick Toye (@NickToye) reported from Lowther, England

    @O2 Just poor coverage, time for me to try a new provider.

  • baino_yo Lauren(ू•ᴗ•ू❁) (@baino_yo) reported from Penrith, England

    I haven’t been able to get through to anyone for 3 days!! I need to speak with someone as there’s no help on the website #o2guru @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joeheys Joe Heys (@joeheys) reported

    @O2 hello I still don’t have any internet or network connectivity on my phone three days into my holiday to Portugal. Please can you sort this out?

  • bexbalboa Becky Birks (@bexbalboa) reported

    @O2 just tried to buy an online accessory from u, order wasn’t processed but u have taken the money from my account, I called customer services and was on hold for an hour cost me £49 absolute disgrace £49 for customer service and still nothing is solved #02disgrace #02awful

  • OnlyFr_ns F (@OnlyFr_ns) reported

    I don't think I've ever been this angry in my whole entire life. My bill is 3 x what I would pay a year because of an actual emergency and I'm having to step outside of my grief to drag @O2 because they have no compassion or empathy.

  • PeterRayAllison 𝙋𝙚𝙩𝙚𝙧 𝙍𝙖𝙮 𝘼𝙡𝙡𝙞𝙨𝙤𝙣 (@PeterRayAllison) reported

    I first went to @O2 in Derby and it was there that problems started. I had to explain to the sales assistant several times that I was after a basic mobile phone, as they repeatedly showed me smart phones. Eventually, they understood, but had to go into the back of the shop.

  • Kenguin34 Kenguin (@Kenguin34) reported

    @EE how come @tescomobile and @O2 allow European roaming yet the biggest and best(apparently) network charges?? I go to Europe 3-4 times a year and chopping and changing the benefits a month before and after is ridiculous!!

  • NGilmour17 NJ Gilmour 💅🏼 (@NGilmour17) reported

    @O2 Worst Customer Service in the world… Just hang up when they can’t answer simple questions! Absolute nightmare to deal with!!!

  • Miss_Amin1 Miss Amin (@Miss_Amin1) reported

    Gutted with @o2 customer services. As a new customer, it feels like they just wanted my custom and are now fobbing me off

  • aniagabb ANIA GABB (@aniagabb) reported

    @O2 still can’t access data outside of my house. Please can Someone get back to me asap!! Your online chat service is impossible!

  • pitbull3399 Annie💙 (@pitbull3399) reported

    Awful staff running the @O2 shop in Victoria, no knowledge -just after money. What a difference at the @O2 shop on the Strand. Enthusiastic, knowledgeable & patiently answering my questions. Talked me through ordering online and where to check reviews. Finances now much lighter!

  • AllaboutME_UK Michael Evans (@AllaboutME_UK) reported

    Last @O2 tweet of the week- a callback promised within 5 working days; End of day 5 and no callback and no access to data 👏 thanks o2! Really poor service.