O2

O2 Outage Report in Newcastle Emlyn, County of Ceredigion, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle Emlyn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Newcastle Emlyn, County of Ceredigion, Wales 01/28/2026 07:45

January 28: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • SCDave86 Dave T (@SCDave86) reported

    @O2 I've been in touch, of course it took them more than the 48 hours you have to cancel payment for them to get back to me with proof of the "screen burn". A quick look at trustpilot and your own community forums shows this is a blatant SCAM. Not chuffed.

  • PhilipJWithers Philip John Withers (@PhilipJWithers) reported

    Hi @O2 I got a new sim, but I cannot log in to my account via the app to top-up, and the top-up does not work over the phone or via the website. Looking through forums', you need to reset my account for me to get onto the app. Can you please help?

  • las42479 Lorna Smith (@las42479) reported

    @O2 I’ve just upgraded to an iPhone 13 which I’ve set up with no problems. The box included a new SIM card, do I have to use the new one or carry on with my old SIM card? Also how do I enable 5G?

  • jbg00ner JB (@jbg00ner) reported

    @AFC_GLEN @O2 No idea them I'm afraid, never had one

  • isaacellard_ Isaac (@isaacellard_) reported

    @O2 Mobile signal in Peterborough has been terrible for about a month now, service status says 'Sorry, a phone mast close to you isn't working as well as we would expect.' How has this not been fixed yet? Got 90GB data plan and can't use a single bit!

  • Dorris598842831 Dorris (@Dorris598842831) reported

    @PhilipJWithers @O2 I'll advise you text *dantechs55 * On IG, I was also have similar issues but all Thanks to him Very good at what he does

  • SabrinaTheShark Sabrina South 🦈 They/Them (@SabrinaTheShark) reported

    @O2 never ever will I again have a contract with you guys Still taking money out for a contracti don't have. ANSWER THE PHONE, I just wanna talk 🥴🥴

  • treacy_a Treacy Armstrong (@treacy_a) reported

    @O2 I placed an order on ur website before Xmas for an apple tag. Got email same day saying it will be delayed. Still not got it, can you help?

  • DanielPerkins09 Perkins Piracy (@DanielPerkins09) reported

    @O2 Hi there, your network checker says its completely fine but I can assure you it isn't. The representative in the o2 store said she had received a number of complaints herself from family and friends.

  • salfordgirl25 michelle smith-probe (@salfordgirl25) reported

    @O2 issues with a new contract attempt to deal with this and whilst asking for the complaints procedure the caller hangs up ???