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O2

O2 Outage Report in Newcastle Emlyn, County of Ceredigion, Wales

Why is my O2 service not working?

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle Emlyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • rwurehman
    Rana W U Rehman (@rwurehman) reported

    @O2 Hahahaha, what a joke, your network is worse than 3’s, you can’t even make a phone call in Wimbledon village. Learn from EE

  • SerenaMann69
    Serena Kaur Mann 😈🇬🇧🇮🇳 (No DM'S) (@SerenaMann69) reported

    @O2 I cannot make calls or texts. It doesn't work wherever I seem to go. Your online customer service team are useless and don't seem to get this. I cannot call or text to obtain a simple PAC code and they/you won't generate one for me?????

  • steverico
    steve richardson (C) 🏆 (@steverico) reported

    @giffgaff No I know but they are routed through your network which I know provided by @O2 so someone should take responsibility and stop these scammers I’m sick of blocking numbers

  • tjwmurphy
    Timothy Murphy (@tjwmurphy) reported

    @O2 I’ve had 4G with you since it was introduced. Obviously it will regularly drop through normal use depending on available signal. Until two weeks ago this notification has never come up and it specifically says O2 has turned it off. It’s not normal.

  • novahob
    🔵⚪🔴novahob🏒🎮 (@novahob) reported

    @O2 just upgraded. Got the emails and SMS to confirm. All ok. Logged in through my o2 app and i can see the tariff change. However, on website it's not showing. Is there a delay to the website updating? I've also updated another number no problem with website showing correct.

  • JackDavidCarter
    JC (@JackDavidCarter) reported

    @O2 Hey Iv sent you a direct message I hope someone able to help 🙏

  • SuzCEO
    Suzanne Horner (@SuzCEO) reported

    @O2 So, is the point of a DM to allow you to investigate my issue or is it merely to stop people highlighting the failures of O2 on social media 🤔#question

  • Darrenjmoore
    Darrenjmoore (@Darrenjmoore) reported

    @O2 It's always been poor slow data and voice calls cutting of now it's unacceptable to point where every 30 seconds or so the voice call cuts out

  • pete_smith_mob
    peter (@pete_smith_mob) reported

    @O2 Is it a PAC code ? Otherwise just invest in some back haul for your network.

  • cath_hammy
    Catherine Hamilton (@cath_hammy) reported

    Hey @O2 I cancelled my service last month, but I’ve been billed again this month. Your help pages tell me to log on to myo2 to view bills, but it won’t recognise me as I’m no longer a customer. I can’t find a phone number to talk to someone. Can you help?