O2 outages and service status in Newcastle Emlyn, Wales

Problems in the last 24 hours in Newcastle Emlyn, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Newcastle Emlyn, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maddie (@luvf196) reported 5 minutes ago

  @O2 @getlostidiot1 After reading this and having already been in touch with you concerning how my my 89 year old dad lost £10 from his phone without him knowing. Unfortunately, no one seemed to help me. He got really upset by this.

• 
  Ian Court (@iancourt) reported 6 minutes ago

  @O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.

• 
  Laura (@FairyCake1983) reported 6 minutes ago

  @O2 hi again @o2, does anyone actually answer your DM’s please? Been waiting since Monday for Kerrie from resolutions to call me back as promised, can someone call me in her absence to actually resolve my ongoing issue - now over 3 months after raising it?

• 
  OTT Consulting (@ottconsulting) reported 6 minutes ago

  @O2 Why ******** do you take down the mast near me and not tell me I would lose signal? Weeks have gone by, you said you update me by 1st May - no contact ******* useless clowns.

• 
  jess (@pussyisgvd) reported 11 minutes ago

  @O2 absolutely useless. paid for my rolling plan 3 days ago. it still hasn’t updated and now I have no data, impossible to get through to their customer service

• 
  Katie W (@Starlet611) reported 18 minutes ago

  I love how @O2 brag on their adverts about their great service yet I spend my life waiting for my ‘4G’ to work because you can’t be bothered to provide decent service. What am I paying for??

• 
  Teresa Bourne (@TeresaBourne) reported 21 minutes ago

  @O2 for months now will have been dealing with VMO2 tech support as I am unable to access my o2 account. Security code gets sent to some unknown phone no which is not mine then it asks me to enter account recovery words which I don't have.

• 
  wendy devyea 🌸 (@Wendy_jDarling) reported 22 minutes ago

  @O2 please see DMs as this is urgent .a customer service agent has accidently disabled my sim

• 
  The Tourette's in my head (@TouretteIn) reported 24 minutes ago

  @FHawksworth @O2 I know what you mean, these consultations can go either way, depending on who you get. And I have had weird issues with Vodafone and EE not connecting, no idea why, some calls go straight to voicemail despite the phone being charged and in range. Technology inconsistency sucks!

• 
  Jane Lewis (@lew13832731) reported 24 minutes ago

  @O2 what's wrong with your network? People keep trying to call me but calls not going through. Tried turning phone of. Have reported via app but no reply