O2

O2 Outage Report in Monmouth, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/17/2025 11:45

November 17: Problems at O2

O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • fredwagray Fred Gray (@fredwagray) reported

    @AXS_UK no code received for the live stream of Pete Tong tonight. Booked via @O2 Priority and paid a booking fee. I seem to have been one of many who had the same issue.

  • IslamicChaplain Zaheer Lunat - Police Chaplain (@IslamicChaplain) reported

    @O2 trying to call customer services from abroad and keep getting number buzy

  • graeme_collins Graeme Collins (@graeme_collins) reported

    @AXS_UK disappointed that I didn’t receive the email link to @petetong at @o2. I got a text saying to look out for it, an email saying it would come and then nothing... so gutted, the help links on all emails were useless.

  • deanrobinson78 Dean Robinson (@deanrobinson78) reported

    @MarkEvansO2 So @O2 have messed up and forgotten to email details to priority customers of @petetong event tonight. After a **** day it seems it’s acceptable to rectify this 40 mins late. No online chat. Won’t issue refund. Won’t apologise.

  • DavidCSargent David Sargent (@DavidCSargent) reported

    @O2 I'm having real difficulty in getting an esim plan for my Samsung Galaxy 3 watch. Why can you only help me if I go into a store? Thank you

  • FrnkThHmnBy Frank (@FrnkThHmnBy) reported

    @O2 I mean it's just bad - i don't need a help page. Sort it or i'm swapping 🤙

  • emilyy_nicoleee emily nicole (@emilyy_nicoleee) reported

    shame that @O2 won’t budge on prices for a loyal customer of 10+ years and can’t match other networks, looks like I’ll finally be leaving this time!!

  • hope_roxanne HopeRoxanne O'Leary♥ (@hope_roxanne) reported

    @SarahDLloyd21 @O2 Hi I am having the same issue. Help

  • NatalieBinns Natalie B (@NatalieBinns) reported

    @catherine_mayer @O2 **** that's awful, really hope you are ok! Not sure how I can help, could you borrow a phone from someone? Nearby cafe, shop.. or something?

  • i_am_pete Peter Male (@i_am_pete) reported

    @O2 hi. I switched to you a couple of weeks ago and can’t get visual voicemail on my phone as I don’t seem to have the idata bolt on. Can you help please??