O2

O2 Outage Report in Monmouth, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 02/20/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • crazycatlaydee_ Jessica (@crazycatlaydee_) reported

    @O2 I’ve run out of patience and am fed up of being lied to. I’ve been on stupidly high tariffs for years, and assured they’ll be changed, then they never are. Now been informed you’ll be sending debt collectors because I’m cancelling with immediate effect. Disgusting!

  • stephenlamppost Stephen Kell (@stephenlamppost) reported

    @O2 Am a new O2 customer in the CB3 0 postcode area. Enabled my SIM today to find almost no signal on 2G and 3G, can't connect to 4G. Can you give me more details on the local network outage and when it might be fixed? If not, caution demands I stay with my existing provider.

  • Shush72162972 Shush (@Shush72162972) reported

    @O2 are your phone lines down? Attempting to call and get "it has not been possible to connect your call please try again later" Also attempted to use the chat facility but it advises messaging not available.

  • highburyhartley Chris Hartley (@highburyhartley) reported

    @O2 has the worst customer care line I have ever experienced. Wait times are currently over an hour.... And, genuinely, the automated voice gives the option: "If you have an urgent or complicated query, please press 1 now." If you press 1 - you're disconnected!

  • bearchefs @bearchefs (@bearchefs) reported

    @O2 can someone respond on one of your customer service channels???? Or Should I cancel my account and take my upgrade to another business?

  • AshSibthorpe Ash Sibthorpe (@AshSibthorpe) reported

    @O2 struggling to swap my number to a new sim. It says contact on myo2 and 202 as there was an issue but neither work and need to speak to an agent - but the line cuts you off if it’s not a stolen device or fraud and the messaging function is turned off. How can we sort it?

  • markxdavies Mark Davies (@markxdavies) reported

    @O2 Can you advise what I do in the interim please? I spend about 75% of my working day on the phone and I can’t call anyone at the moment. I tried ti gat a giff-gaff sim but they use your network too.

  • Niamhmcenhill Niamh McEnhill (@Niamhmcenhill) reported

    @O2 I’ve had no signal for 2 days - help!!

  • stephenlamppost Stephen Kell (@stephenlamppost) reported

    @O2 Thanks. I had already checked those... the problem is they don't tell me (1) how long this disruption has been going on, (2) anything about when it might be fixed, and (3) what is supposed to work -- does the known mast issue affect all of 2G, 3G and 4G?

  • fantasyfuneral Justin (@fantasyfuneral) reported

    @O2 hung up on 3 times in speaking to your colleagues in the last 2 hours. Disgraceful service in trying to resolve a returned item which I have been charged for. Need a callback asap 😡