O2

O2 Outage Report in Monmouth, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/21/2025 05:25

November 21: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AFrancisPhoto Andrew Francis (@AFrancisPhoto) reported

    @O2 I have a final amount to pay. I am having difficulties in logging into the website as I have changed providers. I also cannot call you as the customer service is not available to me. I cannot pay you until you let me. So please stop with the enforcement letter.

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @O2 please can you advise how I get help. I’ve been with #o2 for a few months. I cannot use my phone in work or in my community. I’m laying for a service that is so poor. How do I speak with someone. I so wish I’d stayed with @EE

  • Bluegirl274 Jennifer Willoughby (@Bluegirl274) reported

    @O2 please help. I’ve just gone to click on the free family lounge access at Gatwick on my 02 priority and it’s saying it’s already been used. I’m not sure how as we havnt been to Gatwick this year. I would like to book for Monday morning. Thank you

  • gazz_t_ Gareth (@gazz_t_) reported

    @O2 your network in Manchester is absolutely abysmal. Full bars of 5G, and I can’t even send a text message yet along call anyone or use the internet. Can’t wait to leave at the end of my contract.

  • FairyDust_Izzy Izzy (@FairyDust_Izzy) reported

    @O2 WORST customer service I’ve ever come across! Incompetent, rude staff. Just letting you know took my TWO NEW contracts out with APPLE instead. DISGUSTING SERVICE 111

  • Mayank0123 Mayank Malhotra (@Mayank0123) reported

    @O2 This time I asked to get connected with a customer care manager and I was told within 24 hours I will get a call. I waited 24 hrs and called again requesting to speak to a customer care team they went through the same procedure and said i will get a call in 24 to 48 hours.

  • missiles22 Tracey (@missiles22) reported

    @O2 @gwsdeviI The network guide DOES NOT help. Sort your abysmal service out @O2

  • DeanJStarkey Dean Starkey (@DeanJStarkey) reported

    @O2 is the Web site down, I can't access my account and the extras.

  • DazzyBrown Darren Brown (@DazzyBrown) reported

    @o2 left after 24 hrs due to poor signal cancellation within my cool-down period and got a bill for £84, now I have a default on my credit report for and nobody as o2 will help! Emailed the @financialombuds as it’s affecting my credit

  • cvmgutters X || drag race spoilers (@cvmgutters) reported

    I hate you @O2 your internet SUCKS!!!! No reception anywhere!