O2 outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 31 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Benjamin Webster (@benjaminlfc) reported 2 minutes ago

  @CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2

• 
  Dave swift (@Daveswift24) reported 5 minutes ago

  @O2 @ALADDIN_1978 Poor signal in the L24 halewood area

• 
  The Nezir (@The_Nezir) reported 7 minutes ago

  @O2 As a computer engineer with a master's degree, this explanation struck me as ridiculous. As a customer who has purchased dozens of iPhones, several iPads, three Macbooks, an Apple Watch, AirPods, etc., this is the first time you've surprised me in a negative way.

• 
  mysteriousgal (@mysteriousgal) reported 7 minutes ago

  @TangoNcherry @O2 I am having the same issue and @O2 customer service doesnt seem to have any clue. Have you managed to get this resolved yet?

• 
  Bernie (@Bernie19795584) reported 8 minutes ago

  Hi, im trying to submit a complaint in to yourselves however get the message there is an error on your form, please advise if there is an email address to write to as I dont really trust your advisors to record everything I say. Many thanks Bernie @O2

• 
  Yuri パリ🇩🇲🇱🇨 (@MissParisRenee) reported 9 minutes ago

  @O2 what is going on with your signal, it's always bad, but the last few days have been horrendous, 1-2 bars max even outside of the house!

• 
  Gemma Hirst (@GemmHirst) reported 9 minutes ago

  @needuonVerdansk @SamsungUK @O2 Is it due to the heatwave? I am not downloading more apps. My phone has never been hot before.

• 
  iz (@iz__zy) reported 12 minutes ago

  @O2 when is the priority app going to be fixed? your service is a joke now....

• 
  Jon Thompson (@JohnnyFocal) reported 14 minutes ago

  @O2 Well, literally, I don't have any data throughput virtually nowhere around the whole of central London, around Soho, Covent Garden, Bloomsbury, King's Cross. And it's not my iPhone and it's not the settings, because I have three iPhones, all with different services from Vodafone, EE, 3, and yourself. Oh, and also Giffgaff, which is on the same network as yours, but Giffgaff always seems to work. Weird that. So either you've completely throttled my data to zero, which is odd considering I'm on the ultimate package, or the service just doesn't work in central London. See if you can fix it.

• 
  CHX Roller (@FareJacob) reported 15 minutes ago

  @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.