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O2

O2 outages and service status in Monmouth, Wales

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Monmouth, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76
    Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pixelpie80
    Mel Brackenbury (@pixelpie80) reported

    @O2 I am having a lot of trouble getting into my account and im using my correct login email and I going round in circles. I have verified my email and then nothing happens. I was logged in until Virgin media joined.

  • alljustobservat
    Fra (@alljustobservat) reported

    @O2 Said they would raise a fraud case gave me no ferrence and said I would receive an email which I have not - I also requested an escalation call and nothing . Happy to DM you the account details to help resolve ?

  • onemoreday1966
    Mr Paul Goddard Esquire (@onemoreday1966) reported

    Just nearly been scammed by someone claiming to be from @O2 The first to tell ppl to be careful, but I was suckered in, ended call and called the company to make sure all was well. Great customer service from them though. People beware!

  • Alexscott066
    Alex scott (@Alexscott066) reported

    @O2 Tried manually to select 3 different networks, all gave same response of "your Sim won't allow you to connect to this network". My phone, on a similar tariff , has had no problems. The same thing happened on a trip to Oz last year. Turned out the 'system' had put a 'block' on.

  • Chad24162711258
    Chad (@Chad24162711258) reported

    @O2 In the city of London and you can’t even provide a proper 5G data reception!! What a **** provider !!

  • darrenbram66
    Darren (@darrenbram66) reported

    @O2 I pay £12.50 Sim only for my wife's phone...bit of a rip off....poor coverage...30G mobile data that doesn'twork...should've gone with @lebara

  • ronak_malde
    Ronnie (@ronak_malde) reported

    @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

  • mpageuk
    Pagey (@mpageuk) reported

    @O2 Getting council wayleaves doesn’t take 2 mnts, it’s more about process than permission. What priority is assigned to this case & underlying SLA. Pls escalate up, I would appreciate a decent update, root cause & period long to fix? This impacting all my calls.

  • PaddyWarburton
    Paddy.og 🍌 (@PaddyWarburton) reported

    @O2 We’ve had an absolute shocker with your chat service. A catalogue of mistakes, incompetence and frustration. In shop team and phone line doing their best to unpick it, but still not done.

  • CeZar0905
    Pvt. M.Bastard 🇬🇧🇪🇺🇫🇷🇺🇦 (@CeZar0905) reported

    @O2 @Kirsty_x85 ‘Trouble’