O2 Outage Report in Monmouth, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Monmouth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Monmouth, Wales
Latest outage, problems and issue reports in Monmouth and nearby locations:
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kiki
(@Epic_Kirsty) reported
@rhianna_joseph @AlexanderChrisS @O2 Honestly, at this point in, spending hours on hold, being hung up on (on more than 3 occasions) I mentally can't face it. At this point, even the word "O2" is a trigger. I was told I would have a reply within 7 working days to an official complaint. That was on 3rd March.
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louise 🍃
(@louise_crossing) reported
@O2 got an Apple Watch on my phone contract but it won’t connect to my phone data and signal and telling me it’s only available for pay monthly customers but that’s what I am? Can I have assistance please my account is also down or your website is
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Keith DR
(@keithdrickards) reported
@O2 ordered a phone last night. They promise next day before midnight. Paid £5.99 to arrive before 12 noon. Had to chase as nothing arrived. Was cut off a call, twice. Then told no phone was allocated to me and it wouldn't be today. Sometime. I told O2 it's a bad Omen.
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Kiki
(@Epic_Kirsty) reported
@rhianna_joseph @AlexanderChrisS @O2 If you think that's an acceptable way for O2 to conduct their business then that's cool, but I think it's absolutely abhorrent for a large company to treat paying customers this way and I only wish I'd seen tweets like mine before ending up with O2.
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Maisy Minx
(@maisy_minx) reported
So @O2 could you please explain why me paying off my device plan has caused my tariff to increase by almost 50% which basically covers your loss from my device payments? Paying off my device should save me money not mean I’m paying more for the service you were already providing
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Kathryn ✨👸🏼
(@ikathrynxoxo) reported
@O2 How long does it usually take to process a number transfer from another network to O2? I provided my PAC code when I placed my new sim order over a week ago and have yet to hear when my number will transfer?
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🌱La_La_Gomera
(@La_La_Gomera) reported
@JohnLee95742005 @O2 Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it
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Liam
(@ApertureReads) reported
@O2 Not the twitter-teams fault but awful customer service before. Had to speak to 5 people for a simple question about billing. Had RPI+3.9% increase explained to me twice, and had to go through security three times. And no answer given. Definitely switching.
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Carlos
(@Carlstretton) reported
@O2 Appalling customer service, 2 week’s waiting for phone number migrating to new Sim after idiotic staff migrate to wrong phone and then wrongly cancel a number we have had for over 20 years! to then be told Every Single Day to wait 24hrs and nothing done.
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🌱La_La_Gomera
(@La_La_Gomera) reported
@SHadjipateras @O2 @actionfrauduk Don’t trust o2 After 2 yrs & 4 mths & 100s of complaints they sent an aggressive rude email saying they can’t find the original complaint because they have ‘archived’ it so aren’t going 2 help & aren’t going 2 refund the money then told me to go get a lawyer if I don’t like it