O2

O2 Outage Report in Monmouth, Wales

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/07/2025 11:30

November 07: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Robbielane__ Robbie lane (@Robbielane__) reported

    @O2 i rang 7 minutes ahead and explained that I was literally there and I’d be there on time. The gentleman I spoke to said that was ok. His colleague was having none of it. This evening was the only free time we had to collect our phones.. this isn’t good customer service.

  • GarethBeardswor Gareth Beardsworth (@GarethBeardswor) reported

    @O2 customer service is disgusting, no loyalty for customers who have been with you for years. I need to take a new contract out with 02 to get the best deal by over 10% #poorcustomerservice

  • gazza_d Real Gaz on a proper bike #fbpe (@gazza_d) reported

    @WilliamNB @O2 Have you considered moving to the 21st century? There's always Marconi telegraph, but the packages seem poor value

  • KnevettRob rob Knevett (@KnevettRob) reported

    @O2 why can I not use my code for odeon cinema problems every time I try

  • Hantu90571600 Hantu (@Hantu90571600) reported

    Appalling service from @O2. Friends keeps telling me to switch and looks like I will have too.

  • Robbielane__ Robbie lane (@Robbielane__) reported

    @O2 I’m a little disappointed with the customer service I received today. My wife and I where meant to pick up two phones we paid for at one of your stores. We where running a little late and got to the store 5:28pm the store was closed and the lady wouldn’t let us in. Pt 1

  • TuitionLittle Little Steps Dance Tuition (@TuitionLittle) reported

    @O2 ordered phone on 14th November. Promised next day delivery - still no phone. 90 minutes on “live” chat before being disconnected. Appalling service !!

  • jamesmadelin James Madelin (@jamesmadelin) reported

    Incredible stuff. I need to change a UK @O2 tariff so phoned them, as their website is unclear. After wasting a few minutes keying in digits, the auto voice just said.... "Thanks, BYE" and hung up on me! Might just cancel, after 10 years as a customer.

  • emmacoffeybean Emma Coffey (@emmacoffeybean) reported

    Absolutely astonished at the customer service from @O2 (and not in a good way). Signed up as a new customer 6 days ago and was told phone would be delivered within 7 days. Was told about 1hr later that the phone was out of stock and they didn't know when it would be delivered 1/2

  • WilliamNB 🚲 Will is too honest to ever be an MP 🇬🇧🇿🇦 (@WilliamNB) reported

    @giffgqff signal is up and down like a bloody yo-yo today. When I report an outage to Giff Gaff, they always say "Our systems show nothing wrong". If I try to report it to @O2, they tell me I'm not a customer. Best solution? Avoid both and use a better network