O2 outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 18 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Helen Woodhouse (@woodhous11) reported 8 minutes ago

  @O2 after two failed attempts to add data bolt ons I contacted your “help desk” and after being routed to the “expert advisor” they ended the chat before resolving anything! Maybe you can help?

• 
  Jason Brown (@JasonB2582) reported 13 minutes ago

  @O2 can't get onto the app. Finger print and pin not working.

• 
  o.0 (@Almamari1095042) reported 14 minutes ago

  @O2 Do you know what the problem with O2 is? They're always lying. I requested a refund on March 3rd, and they told me that since the amount was large, it would take 7 to 10 days, then 14 days, and to this day they haven't refunded me. What's the solution?

• 
  Mike Roberts (@MikeRoberts68) reported 20 minutes ago

  @O2 And I cannot send a DM to O2 as they are not following me, which surely they know. So just another example of being fobbed off, but, looking to the general public like they are trying to help! O2 - Don't tell me to DM you when you know I cant!

• 
  Deleted (@deleteduser2007) reported 21 minutes ago

  @virginmedia @LutzSchueler @O2 now I’ve got some guy called Dinesh who claims to be a complaints manager who doesn’t understand my complaint at all who is wasting time I asked for your resolutions team to contact me!!!

• 
  Shana Hendry (@Happyengland79) reported 22 minutes ago

  Yet again @O2 your mast is not working! You're a ******* embarrassment of a company, ripping people off because you're not providing the service you are being paid for. Trampy behaviour at it's finest. #evidenceforombudsman

• 
  Lee Stewart (@LeeStewart2383) reported 24 minutes ago

  @O2 after multiple phone calls to customer services to advise i had been receiving emails and texts stating I owed money when I dont a restriction has been placed on phone and they cant lift the restriction for upto 7 days. @O2 I wouldnt recommend you to anyone these days

• 
  mark (@schellm2012) reported 29 minutes ago

  @O2 trying to get a new esim profile as I have a new handset and can't get through. Been on hold 40 minutes each time for past few days. Live help says they can't help. This is frustrating.

• 
  Walt (@londonwalther) reported 35 minutes ago

  @O2 I ordered an iPhone in February - received a fake plastic device and have spent 8 hours over 10 calls with the support team to try to resolve this with no kick. Absolutely terrible service from O2 !

• 
  Darren Coomer (@coomerdarren) reported 36 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time