O2

O2 Outage Report in Monmouth, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/22/2025 08:50

November 22: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Bazzer247 Nathan Stevenson (@Bazzer247) reported

    @O2 @nadine_harry90 Same here but in cheshire and all your service checker says when I say no signal, is "it can get busy in this area and download speeds may be slower" well yeah, 0 is slower.

  • timley Tim Ley (@timley) reported

    @MattRibbins @O2 I had a similar episode recently with Vodafone, large areas where 4G used to give me good coverage, but only 3G signal received. After a couple of weeks it was fine again

  • thedemonpigs Jo Swords (@thedemonpigs) reported

    @O2 Can't make any phone calls, just says 'can't connect'. Really not sure why I stayed with you as service shocking.

  • the_enemy80 Steven Paul McMenemy (@the_enemy80) reported

    @O2 hello. I’m trying to keep my old number. I’ve just received my new phone and sim etc. tried to do the form a few times but keeps telling me that something went wrong. I need my old number changed over to my new phone. Please help!

  • LauraCh03399915 Laura Chapman (@LauraCh03399915) reported

    @lucejane23 @O2 You're better off changing it to use 4g and not 5g at all, should improve things a little for your signal xx

  • KingSnoddy76 Billy King (@KingSnoddy76) reported

    @O2 @GoodThingsFdn @virginmedia How about making your website work properly first? You've changed the layout and now the payments page doesn't load up, it just goes blank everytime i try to access it. O2 never change, you always update the site layout and it screws everything else up with it.

  • ayoungyyy Rosalind Young (@ayoungyyy) reported

    @O2 your phone signal in Tsourd, Gloucestershire is absolutely shocking.. not able to connect to 999 or 101 this morning!! Abhorrent!!

  • H_Pooky Hayley (@H_Pooky) reported

    So disappointed in my service from @O2 😭 I’ve been a loyal customer for over 10 years and had no problems until now which is such an shame. Upgraded my phone a couple of days ago and had to phone 3 separate times since then, due to different errors being added to my account.

  • bonbutton Bonnie (@bonbutton) reported

    @o2 Are you able to assist? Apple support advised it is a service provider issue not my phone (iPhone).

  • johnski2000 John 🇨🇾🦒 (@johnski2000) reported

    Wi-Fi calling is supposed to help make calls when the mobile signal is poor. 100% able to make calls on the London Underground with no signal. Faulty mast breaks Wi-Fi calling indoors? @O2 So many bad responses from customer service recently. 🐂💩baffles brains?