O2

O2 Outage Report in Monmouth, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/25/2025 09:50

November 25: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • CBeresford91 Claire Deacon (@CBeresford91) reported

    @virginmedia @O2 @virginmedia you have taken a large sum of money from our account that you shouldn't have. 3 phone conversations with your customer service team and this still is not resolved. You owe us money and have affected other outgoings! We have been promised call backs and nothing!

  • Reklaw22306168 Reklaw (@Reklaw22306168) reported

    @O2 Actually, the manager of the Irvine store was that bad at trying to resolve this, she must have thought my son was in some way needing specialist help, she handed him a special accessibility leaflet. What was that for?

  • _Terry_Henley_ Terry Henley (@_Terry_Henley_) reported

    @O2 why is it that almost 18 months of being on a 5g tariff do I still not get a 5g signal in more than 1 or 2 places?

  • BeefHugs Yeah but.... (@BeefHugs) reported

    How long is your site going to be down @O2 ?

  • chris2507 Christoph (@chris2507) reported

    Erm ok. Just called @O2 to upgrade and their automated service comes on to say their opening hours are 8am - 9pm Monday to Friday and I should call back when they’re open ..? Is it not 20:12? 🤔 I’m confused

  • belhowell B (@belhowell) reported

    @O2 hey, I had a customer service agent on the phone tell me that they’d cancelled my order this weekend, but I’ve just received an email telling me that isn’t the case? And the order isn’t connected to myo2 for some reason so I can’t track it! Please help 😵‍💫

  • stephos1 stephos💙 (@stephos1) reported

    Hi @O2 I made a complaint on 5th November, received a generic email to say I should hear back in 5 working days. Its been 12 and I'm still waiting. I informed you my brother had died one of your customers. 2 days later you began emailing and texting him asking

  • NathanB76875974 Nathan Baker (@NathanB76875974) reported

    @O2 Appalling service! Been on phone 5 times to renew phone contract. Given 3 different prices. Put on hold for over 4 hours. Still no new contract…WHY? 🧐

  • DJPAULETTE PAULETTE (@DJPAULETTE) reported

    Warning to all. Be careful of scammers. It’s the season. I’ve been had by scammers pretending to be @O2 who have accessed my account, taken out a new contract, ordered a brand new iPhone 12 and tied my to a £1200 - 36 month contract that I never signed or agreed to.Trying to sort

  • Reklaw22306168 Reklaw (@Reklaw22306168) reported

    @O2 No point going back to your store, they claimed it was the phone and sent it away on first contact, now same issues occur, went back to store with me. Manager of store tried to get him to change phone again. Why?