O2 outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 38 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mary Flegg (@MaryFlegg) reported 7 minutes ago

  @O2 Hello, I’m trying to get into my o2 account to find out why my bill has gone up by £3 this month. I just keep getting sent around in circles by trying to verify my account and link it to Virgin media. Can you help please

• 
  Elizabeth x (@EMCE1001) reported 7 minutes ago

  @O2 Hi, I need some help signing in and cancelling my contract, when it doesn’t recognise the only email address possible it’s frustrating- can you help?

• 
  Darren Coomer (@coomerdarren) reported 9 minutes ago

  @O2 What an absolute joke of a company since virgin media i can't access my O2 app spoken to 2 people who said they will get this issue resolved & again nothing i still can't us the O2 app because I need a virgin account ******* sort it out !!

• 
  Claire Kennard (@clairelkennard) reported 11 minutes ago

  @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 17 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Frazzz (@FrazzzYT) reported 18 minutes ago

  @O2 I got the services back eventually with such an odd 1999 way of doing things for a company funnily enough that same day the "money was found" it's already a complaint now anyways

• 
  PB1982 (@pb1982) reported 19 minutes ago

  Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

• 
  GingaGill💙👩🏻‍🎓😷  (@GingaGill) reported 23 minutes ago

  @darkclown @O2 It was dreadful down at the seafront today at Hove today. We found the same..calls were not connecting & texts took ages. Had to give up with @BrightonMarathn app.. missed seeing our son at several points

• 
  Rugbybloke 🇪🇪 🏴󠁧󠁢󠁥󠁮󠁧󠁿🌹 (@DelBoy80s) reported 25 minutes ago

  @RedRosesRugby @O2 How poor was that play, u14s at best.

• 
  S & S Timms Antiques (@Timmsantiques) reported 27 minutes ago

  @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?