O2

O2 Outage Report in Monmouth, Wales

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 01/20/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • BTTFRS1 Bells and Two Tones (@BTTFRS1) reported

    @O2 will you ever have anyone who can deal with business accounts at your High Wycombe store? Every Time I go in I get the same crap that there is no one capable of dealing with business accounts!!!! Is it that hard to give all staff business logins?

  • BertieCollinsX Bertie Collins (@BertieCollinsX) reported

    @MartinSLewis I'm with @O2, they're ok, I do have unlimited plan on an S22 Ultra. Only issue I have is my signal is mediocre in my area & the mast is ALWAYS going down!

  • becs_hill Becky Chapman (@becs_hill) reported

    @O2 I’ve made a payment which is now not sitting in the right place on your system. Upgrade can’t be processed and i need to go back through the entire process (of over 3 hours) to get the phone I wanted. Unacceptable customer service.

  • ItssChar_ char. 🤟🏼 (@ItssChar_) reported

    Why do I NEVER get internet at certain times of the day, like this whole journey to work. Nothing. Then when I spoke to @O2 CS yday she said “every company is like it”… This CS I swear! 😡 Paying almost £70 for 5G which I don’t get, I get 3G & that don’t even work. 🤬

  • jamesmelley James Melley (@jamesmelley) reported

    @O2 This has been a problem for a month. I’ve been through all the ‘turn it off, turn it back on again’ options many times. I am happy to give you more details in private.

  • gangouskhan ParodyNPC (@gangouskhan) reported

    @O2 Nah, once my contract ends in never coming back. Need customer service, be sure that their service is so rubbish that they get too busy. Then when you try contact them the only option is "we are really busy, please go away"

  • Jules_J Julia Johnson (@Jules_J) reported

    @O2 help! You have deactivated my SIM but I have not received the QR code by email to set up the E-sim so now I have no phone, no texts. I called this morning and have the order number

  • AndrewFairley1 Andrew Fairley (@AndrewFairley1) reported

    @O2 Thanks for absolutely no support whatsoever. Today I'll be buying a SIM from another provider and cancelling my direct debit with you. Congratulations on losing a long-standing customer!!

  • JosephS65112253 Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England

    @O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone

  • becs_hill Becky Chapman (@becs_hill) reported

    @O2 really disappointing service via your chat function today. Over 3 hours ago I started an upgrade which has still not been completed…. Frustrated doesn’t even cover it.