O2 outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 8 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sir. Qwob (@Qwobles) reported 4 minutes ago

  @O2 can you help with an order please

• 
  beijinggail (@sargeant_gail) reported 4 minutes ago

  @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!

• 
  Stacey (@Stacearoo) reported 5 minutes ago

  @O2 why on earth is it IMPOSSIBLE to sign in?!?! I have never found something so ridiculously difficult!

• 
  Mitch Hirsty (@mitchhirsty) reported 5 minutes ago

  @Lucozade3D @O2 Look O2, another person who is getting the same issue when trying to pay the bill. Surely you know this is widespread by now! Sort it out and stop blaming your customers for your mistakes!

• 
  JCB (@Plsdoright) reported 6 minutes ago

  @O2 Another worrying call for someone claiming to be from O2 advising my sim is no longer usable and anew one would be delivered tomorrow. Have had about 10 similar calls! However previous callers didn’t call me a M….F…..when I declined. Please help @O2

• 
  Simon Poulton (@SimonRPoulton) reported 8 minutes ago

  Absolutely horrendous treatment of my wife by @O2 . This isn’t even a post to get something moving, already raised to the complaints team, and they’re doubling down on trapping her in a new contract while not supplying her the service she ordered. Terrible customer service!

• 
  Sarah H (@SarahWM45) reported 10 minutes ago

  On the phone to @o2 and the security settings to go through both automated and to human are utterly insane. Unworkable. Cannot understand what they are saying. Stressful and confusing. We have no signal for two years and they still want exit fees!! @MartinSLewis

• 
  Sarah H (@SarahWM45) reported 11 minutes ago

  Well apparently if @o2 can provide no service, you still need to pay for it. We have both stuck with and paid for a service that does not work for 2 years and the repayment from O2 is to charge us for leaving. Been a customer for 10 years. @MartinSLewis

• 
  lukewarm352000 (@lukewarm14) reported 15 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  Eerik Beeton, MCIM Cmktr (@EerikBeeton) reported 24 minutes ago

  Hey @O2, even Pitbull cancelled his concert in Riga last minute due to "technical issues", but somehow your roaming network is putting on an even worse performance. Stuck on 'No Service' in Latvia with a fully paid contract. Can a human DM me to fix this backend glitch?