O2 Outage Report in Monmouth, Wales
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Monmouth, Wales
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Monmouth, Wales
Latest outage, problems and issue reports in Monmouth and nearby locations:
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Nathan Barrett
(@nathanbarrett76) reported
from
Usk, Wales
@O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Crook
(@Britnocker) reported
@O2 Again I won't be here now for the delivery, looking at the tweets is there an issue with the credit checking
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Tracey Bailey 💙
(@DrTABailey) reported
@O2 Well, my husband had to hang out the bedroom window to take a call today, so yes there is still an issue. There have been numerous emails, DMs and phone calls. I’m not getting into any more. We will be looking to move our 4 numbers in the new year.
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JulietteG
(@JulietteG) reported
Hi @O2 you have cancelled my 95 year old grandpa’s SIM card in error, despite being specifically asked not to. 18 hours later it’s still not connected and you suggested he go to a shop to get a PAYG instead. He’s 95 and there’s still a pandemic. Terrible service.
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Barrie Thomas
(@essenby) reported
Anyone having issues porting a number to a new @O2 SIM? Put a request in on 27th and heard nothing since, In desperation I phoned them and was told that it would happen today and a text was sent to confirm. But so far no text. Has anyone successfully ported a number recently?
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Andrzej Marczewski 🕹🎸🏳️🌈 🇪🇺
(@DaveRage) reported
Well @O2 have made a terrible first impression so far. Waiting 2 days to see if I will be graced with a mobile contract, but have no way of knowing what's going on without directly contacting them. No proactive communication whatsoever. Really rather wishing I went @EE now.
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Ollie
(@Ollie91) reported
@O2 how is it so unbelievably hard to get any decent help from you? Your website is a set of circular links and your help line just hung up on me.
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Ms P Nut
(@Ms_P_Nut) reported
@o2 Is there an issue with your app? I can’t see my extras.
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nlmo3954
(@nlmo3954) reported
@O2 1) I did port the number from three to O2. But both sim are still active with the same number. Both sim shown that they in service by O2 and three😐. 2) I had (still have) two account with O2 that I call and asked to be pair in to one time ago🤔
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Chris sweet
(@poundland_thor) reported
from
Richmond, England
It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Daniel Cremin ✂️
(@DanielCreminUK) reported
@Kristoforbrown @O2 Finally managed to get through and resolve by saying billing issue repeatedly. Even when trying to connect me through on previous calls about a 'complaint' it kept throwing me off or leaving the phone without a dial or hold tone. Joke.