O2 outages and service status in Monmouth, Wales

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

• 
  Nathan Barrett (@nathanbarrett76) reported 36 minutes ago from Usk, Wales

  @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ronnie (@ronak_malde) reported 5 minutes ago

  @O2 I am writing to urgently seek clarification regarding a refund that was due to be credited to my bank account. The refund was initiated on May 9, 2026, and I was informed that the funds would arrive within 3-5 business days. As of today, the money has still not been returned to my account. My experience with your customer service channels thus far has been incredibly frustrating. The primary reason I chose to migrate to another carrier was due to poor service, and this current delay only confirms that I made the right decision. Given the lack of flexibility and the difficulties I have faced, I can no longer recommend your services to others. If you feel that you have it in your heart to give me back my refund, please reach out. If not, have a meal at Wagamamas on me!

• 
  Blueflyer (@WoodpeckerMandP) reported 5 minutes ago

  @O2 Shall I call for the 9th time to see if you can unlock my login, it must be so secret that you’re having to employ MI5 to look into it. Please just message me and say you can’t be bothered, why would you want to sort somebody’s problem out

• 
  Daniel (@d_riley93) reported 7 minutes ago

  @O2 Hi, the reason why I ask is because I’m a sky customer & I’ve been having issues with no data signal in the Leeds LS29 area since last March & sky are doing sweet FA about it. As they use your infrastructure the issue is with sky. I’ve taken them to CISAS. Can you provide proof?

• 
  Sharona (@SharonaJazzie) reported 8 minutes ago

  @leemcbr37826036 @O2 The call centre is where the scammers are. We tried the store and they said they couldn't help it had to be done via customer service. Something fishy going on with @o2.

• 
  Uptown entertainment discos (@Uptowndiscos) reported 9 minutes ago

  @O2 I did put on my message 02 business customer

• 
  LT🌷 (@lozmach) reported 19 minutes ago

  @O2 not only that, but the signal is shocking. Can’t get signal anywhere, never mind internet. 10+ years of being a customer for this.

• 
  Alex scott (@Alexscott066) reported 21 minutes ago

  @O2 Nice of you to 'like' my request for help. However, it would be better if you could have made some attempt to resolve it, no?

• 
  StevieDee (@StevieDee710) reported 23 minutes ago

  @paulineb1956 @O2 I’ve been with O2 for ages too. I’m quite loyal to most service providers but when they mess me about….

• 
  Aidan Carey (@Aidan1964) reported 24 minutes ago

  @O2 I've been trying to get proof of purchase on phone for months now. I've been promised emails but nothing happens. I'm no longer an O2 customer, but the phone was part of a contract

• 
  Daniel (@gaunty8791) reported 25 minutes ago

  @laurabarr39 @O2 The reception all over uk is appalling half of London can’t he a decent signal.