O2

O2 Outage Report in Monmouth, Wales

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Monmouth, Wales

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Monmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Monmouth, Wales 11/24/2025 07:15

November 24: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Monmouth, Wales

Latest outage, problems and issue reports in Monmouth and nearby locations:

  • nathanbarrett76 Nathan Barrett (@nathanbarrett76) reported from Usk, Wales

    @O2 absolute joke customer services give me the unlock code I have paid for my phone and you are with holding the code so I can't activate my new sim

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • HigsonAlice Alice Braithwaite. (@HigsonAlice) reported

    @O2 someone's taken out a fraudulent contract in my name but when I call customer services to verify the account, which I can't because it's not me, they tell me they can't do anything?? Amazing!!

  • defscoupss vero loves 문빈 ♡ (@defscoupss) reported

    Hi @TicketmasterCS I have tickets for Pitbull tomorrow but my ticketmaster account will not link to the O2 venue app so I can’t access them. Can I get some help? @O2 @TheO2

  • Jeeves_UK James (@Jeeves_UK) reported

    @O2 going to cancel 3 contracts with yourselves. Random £92 in charges on my account. 30 mins on hold to a manager and still not resolved. Avoid this network and get out whilst you still can.

  • EEniwdoog Elizabeth Mannion (@EEniwdoog) reported

    @O2 HELP

  • luke2323244 Luke (@luke2323244) reported

    @O2 It all good, I ended up speaking to your live support team and they was brilliant on helping me

  • nicobacker Nicolas Backer (@nicobacker) reported

    @O2 @o2businessuk you have terrible signal reception everywhere in London and in England. I can’t have reception in the city, in greenwich, in heathrow, anywhere around the city reception is terrible. Shame on you, you dont invest. Worse signal in UK.

  • bethanycogdon Bethany Cogdon (@bethanycogdon) reported

    @O2 morning - any update when the online payment system will be back up & running please? Been trying for 2 days now, lady on the phone yesterday said the payment system was down

  • jonnyrb89 Jon B (@jonnyrb89) reported

    @O2 down in Hatfield Peverel again. All we get is 3G here, so not sure what will happen when they turn off 3G!

  • David9189478633 David (@David9189478633) reported

    @O2 I cannot log in to my account despite resetting my login details and having codes sent to me which I have entered

  • linnington poohbey (@linnington) reported

    Customer service with @O2 is awful - avoid! Asked high street shop to cancel a short-term rolling contract months ago... just discovered they never stopped billing me. Now cannot complain via app (painful delay), phone (painful delay) nor website (link is broken). Shameful.