O2

O2 Outage Report in Ludlow, Shropshire, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Ludlow, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Ludlow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Ludlow, Shropshire, England 11/12/2025 08:50

November 12: Problems at O2

O2 is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Ludlow, England

Latest outage, problems and issue reports in Ludlow and nearby locations:

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @o2 - Hi. My mobile signal (SY6 area) has been down for a few days now. Signal checkers says there is a fault with the mast… Can I get a refund on my line rental being as I’m paying for nothing..?

  • Tulstar Mark T (@Tulstar) reported from Church Stretton, England

    @O2 Don’t worry I’ll try to call customer services again.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nikinak84 Nicola Piggott (nee Richardson) (@nikinak84) reported

    @O2 @EleanorGrace09 I'm the same and sadly we've lost signal on old sim,my dad's old number which he wants to switch now says it's not been recognized when trying to call it 😒😒😔😔

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @HarryTucker_ @O2 N*nce behaviour off O2. Learn your lesson and don't give these **** hounds a single penny more of your hard earned money.

  • CoffeeandADHD Jess 🧟‍♀️🧛🏻‍♀️ (@CoffeeandADHD) reported

    @O2 It was every where in Telford basically, I managed to fix the issue after I didn't hear back from yourself only to find out two and a half weeks later some one did try and call and left a voicemail but never called back.

  • Josh_Lister Josh Lister (@Josh_Lister) reported

    @O2 how can I stop marketing calls please? I am not an O2 customer yet I got 4 calls today from someone trying to offer me an O2 contract

  • cheesewuz2992 Chris Winter (@cheesewuz2992) reported

    @O2 Hi guys got a few issues with yourselves sent a DM just want it sorted.

  • Epic_Kirsty Kiki (@Epic_Kirsty) reported

    @thepmadden @O2 I've been having almost the same problem...I lost the SIM card, so now even though I have the email and password for the account I am unable to cancel my contract. In March I've spent over 9 hours trying to get through on the phone and my official complaint email is ignored.

  • Samanth73659619 Samantha sanderson (@Samanth73659619) reported

    @virginmedia Hello, o2 won't let me cancel without paying a fee. You have reduced the costs of my tv package which has been very helpful, but @O2 are refusing to do any offers and want to charge me to leave.

  • LucieRimmer Lucie Rimmer (@LucieRimmer) reported

    @EE need some help topping up a card for a dongle. Shops won’t accept the card we have. You won’t let me create an account online. Asking me to call 150 off my phone but I’m not on EE and last time I called it cost £18. Glad I’m on @O2 🤬

  • GLessimore Gina Lessimore (@GLessimore) reported

    @O2 I need assistance now. O2 have disconnected my phone fully, I can't even call O2 to sort anything out. I can't make or receive calls with no prior warning. The app doesn't work and just spins so it is impossible to speak to someone. I need contact NOW.

  • La_La_Gomera 🌱La_La_Gomera (@La_La_Gomera) reported

    @O2 I have been charged €287 to call o2 because you have now cut the line in uk even though I have been forced to pay for the service You added a £900 contract to my credit file in uk that started in March 2020 when I was in hard lockdown in Madrid & all international borders closed