O2

O2 Outage Report in Lerwick, Shetland Islands, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Lerwick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Lerwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Lerwick, Shetland Islands, Scotland 02/05/2025 12:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (61%)

    Phone (61%)

  2. Internet (19%)

    Internet (19%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Lerwick, Scotland

Latest outage, problems and issue reports in Lerwick and nearby locations:

  • RamsayShetland Martin Summers (@RamsayShetland) reported from Lerwick, Scotland

    @O2 really needing some help my out new phone contract we have taken out.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • VickyPaver Vicky 💙🌈 (@VickyPaver) reported

    Wonder why it’s so easy to spend money with @O2 but you need 4 hours and a degree to return an item and change a SIM to pay as you go? Keep getting passed for pillar to with their messaging service and sit for 25-30 mins on hold on the phone to get nowhere. 😮‍💨😡😤

  • MoonieNo5 Phil Tibbs (@MoonieNo5) reported

    @legsidelizzy @O2 Seems this has become accepted practice now. O2, Tui, Bank, Utilities, Tax, everyone is allowed to understaff their phone lines and waste your time. If a queue is that long there is a serious problem.

  • fortis_semper Mel (@fortis_semper) reported

    @O2 I also can’t even sign into my O2 account online as the texts never come through. I am missing work messages and am being charged for a service that isn’t working 😞. Please help.

  • MrB902010 Mr B (@MrB902010) reported

    @O2 can you resolve an issue? My data/calls/texts haven’t been working for 3 weeks now.

  • lucychild82 Lucy Child (@lucychild82) reported

    @O2 customer service absolutely appauling, been trying to sort my phone out since last Thursday after reporting it lost stolen. Have been cut off about 5 times, put on hold for hours on end and still unable to use my phone. Diabolical customer service!

  • mymusclememory Ella (@mymusclememory) reported

    @O2 Why is your 4G connection so bad in Barnet? Especially this week.

  • olive_simmo Olive ❤️ (@olive_simmo) reported

    @O2 Nothing is working, my phone shows 3 bars of signal but my texts won’t send and when I try to call it just beeps and cuts out. I can receive incoming calls but data etc isn’t working

  • laineyclements Lorraine Clements (@laineyclements) reported

    @O2 I can’t get through to @O2! Waited 45 minutes on the phone already. I placed an order on Saturday for a new phone and contract, the £30 deposit was taken from my account but I’ve had no updates. Please advise? It’s not giving me much confidence in your customer service

  • nomdecuisine Alex (@nomdecuisine) reported

    Pro tip: don't ask @O2 for a better deal on your current tariff. You'll end up getting your number changed without permission, and @O2 will flat-out refuse to change it back. You'll end the day not being a customer of @O2 and having to find service from another provider.

  • frostefroste Patrick Frost (@frostefroste) reported

    @bt_uk Hi BT, I have called (but without Wi-Fi calling) as @O2 don’t give me 4G here either it is very hard to get anywhere but in theory service should resume “today”. Literally pirates in the 1600’s had better customer service / delivery skills. So I will just whine on here