O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 11/28/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @LFCandPROUD @O2 It said I had 4g but in honesty it was poor couldn’t load simple web pages and sometimes it took 4-5 attempts to message someone all for the cost of £30 odd

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 I never win anything so defo won’t be getting anything😂 cheers anyway

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • beccau24 rebecca Creese (@beccau24) reported

    @skytv @bt_uk no internet so can’t use my phone no signal and no tv and no internet neighbours said you they were told it might be up to Tuesday all are things in the flat run off wifi and I need to walk all the way out the house to make a call @O2 signal is only one bar no good

  • NicolaWainwri14 Nicola Wainwright (@NicolaWainwri14) reported

    Been with @O2 for years and years but can honestly say their priority app is a complete waste of time! Never won anything, never had anything useful on there, don't see the point of it at all!

  • StephenOld Stephen Old (Not here 2 argue with strangers)#FBPE (@StephenOld) reported

    @O2 I sent the Resolutions team several emails, I think they replied, in very general terms to only one of them. Moorcrofts gave me about 5 different phone numbers in letters and on the website. Virgin Media is the only other company which has such poor service as you & Moorcroft.

  • Kayne01553530 englishman (@Kayne01553530) reported

    @O2 You barred my SIM over “fraud” — then admitted it wasn’t fraud days ago. But I’ve still had no service for 7 DAYS. I can’t contact my kids or partner and now you’re saying I might wait 10 MORE DAYS?! This is disgraceful. Fix this now. #O2 #Ofcom #FraudBarFail

  • zfarnell5 Zak Farnell (@zfarnell5) reported

    @O2 my replacement sim was activated by customer service over the phone yesterday. however even tho there is signal none of my services have returned, i can't make/receive calls or access the internet. i have dm'd

  • lintinblue linda endsor (@lintinblue) reported

    @O2 you are a joke ! 4 weeks of complaining, waiting for a replacement phone for a faulty one , after being told I can send faulty one back on receipt of replacement. 2 official complaints and still no further forward. Customer services are useless😡

  • jamiemadden1989 Jamie Madden (@jamiemadden1989) reported

    @O2 customer service is ****. Handed my notice in for my contract in January 2023 and they've been charging me up until this month and believe £30 compensation is suitable for that time, now not responding to me and being told to wait for a reply (2 months later)

  • azzyface1990 AH (@azzyface1990) reported

    @O2 Have had my device that i returned via Switch Up (that they cleared and accepted) for over 5 weeks and still haven’t cleared the device loan and STILL charge me monthly for it. Even after making 4 complaints. Genuinely the most incompetent network going. Incompetent wankers!

  • kwc1972 Karen Clark (@kwc1972) reported

    @O2 not impressed, as a new customer not had any connection whilst visiting PA3, allegedly mast issues. Beginning to wish I’d never swapped from Three!!

  • rebeccaann1989 rebecca ann jarvis (@rebeccaann1989) reported

    @tomlister @O2 In my house the signal is low but when I go out sometimes on the motorway it’s almost a full signal