O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 12/13/2025 07:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @kellyfhaycock @O2 I wouldn’t try getting anything from o2 been a customer for over a decade and agave never had a thing.

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 I never win anything so defo won’t be getting anything😂 cheers anyway

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @LFCandPROUD @O2 It said I had 4g but in honesty it was poor couldn’t load simple web pages and sometimes it took 4-5 attempts to message someone all for the cost of £30 odd

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nav_sl90 Nav (@nav_sl90) reported

    @virginmedia @O2 Frustrating that my WiFi has been down since Monday and yet being with O2 I can't get complimentary unlimited WiFi until its resolved. What's the point of you being one company now?

  • nav_sl90 Nav (@nav_sl90) reported

    @virginmedia @O2 There's an issue. I was told it'd be resolved yesterday but hasn't. Now it's stating 15th Oct. I can't charge my car due to no WiFi. I can't work from home. I can't watch TV.

  • kenton_lewis Dr Kenton Lewis, MBE (@kenton_lewis) reported

    @O2 Why won't you answer any of your customer service lines? I was kept on hold 40mins when I called then you cut me off. 50+ minutes on the MyO2 app and still no answer.

  • Santhebeach Sandra 💙 (@Santhebeach) reported

    @O2 hi. Every time I try to sign into my account it sends me an email to verify me… And that’s as far as it goes?! Why can’t I sign in?

  • ss112233445561 Sharjeel shah (@ss112233445561) reported

    @O2 I have been trying to get a proof of Usage and proof of Barring from you for a phone i have used on your network for over a week. I have spoken to multiple agents and have spent over 9 hours on hold. I have had multiple false promises.

  • jesmedlycott Jason Medlycott (@jesmedlycott) reported

    hi @O2 i emailed a complaint about your so called customer service on the 28/09/25 and i have yet to receive any form of reply, or acknowledgment about the whole situation. not surprised considering how you guys delat with it in the 1dt place.

  • ss112233445561 Sharjeel shah (@ss112233445561) reported

    @O2 I have now been told as I did not purchase the phone from you you are unable to offer me my proof of barring and usage and you cannot see it on your network even though it has been in use on o2 since January. I have provided the imei number and proof of purchase.

  • __JamieA5h_ Jamie (@__JamieA5h_) reported

    Sick to back teeth of #o2 being absolute ****.. been like this for months. It's gotta be intentional. Worst network I've ever been on, by country miles @o2

  • simonhouston68 Simon Houston (@simonhouston68) reported

    In August my wife’s @O2 account was hacked by fraudsters who ran up a bill of more than £300 when they added two lines to her account. O2 promised to sort immediately. They didn’t. They’ve done nothing. She’s still waiting for the money back. Brutal way to treat customers.

  • GTcarbonio GT Carbon (@GTcarbonio) reported

    My blue Mondays isnt working :( nothing happens when I press 'play now' please send help @O2