O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 11/21/2025 19:15

November 21: Problems at O2

O2 is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 I never win anything so defo won’t be getting anything😂 cheers anyway

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @kellyfhaycock @O2 I wouldn’t try getting anything from o2 been a customer for over a decade and agave never had a thing.

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @LFCandPROUD @O2 It said I had 4g but in honesty it was poor couldn’t load simple web pages and sometimes it took 4-5 attempts to message someone all for the cost of £30 odd

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • peterjones1803 Peter Jones (@peterjones1803) reported

    @O2 waited 24 hours for an activation link for my 02 account despite two reminders via DM. Help

  • LaurennCremin L A U R E N (@LaurennCremin) reported

    @O2 But is there any update on when the mast will be fixed at all? It’s been down for so long

  • zeenix 🇺🇦 Zeeshan 🦀🚁🛩️⚡ (@zeenix) reported

    The @o2 technician never came and internet just worked (as expected).. but only for a few hours. We called and after the usual unnecessary dance of resetting & rebooting, the rude tech support guy tells us that a technician needs to come on Mon 😡

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    Is @O2 down? #Cyberwar

  • Toaster_Fuel ToasterFuel (@Toaster_Fuel) reported

    @O2 Just disabled my Pay-as-you-go sim without warning today, and it was only halfway through the month. I'm so glad I got an @SMARTYMobileUK sim beforehand! Their support has been more useful to me now than the actual support for O2.

  • SEAMAC_VALET SEA-MAC VALET (@SEAMAC_VALET) reported

    @O2 Not what I asked but never mind

  • jane_marwood Jane Marwood (@jane_marwood) reported

    @O2 shocking service all round whilst trying to transfer my old number from @ThreeUK . 48hours and waiting…. Poor customer support, left on the line with no response or solution. Very disappointed.

  • ryanlgray Ryan (@ryanlgray) reported

    @Thehitmonliam @ThreeUKSupport @O2 I never had any issues with them unlit the past 9 months. 4G not working, calls dropping out etc. Not to mention dropping the roam like at home.

  • Janewat72 Jane Watkins (@Janewat72) reported

    @HoulihanFinn @O2 Finally sorted this afternoon, after 2 day-of no service at all and 6 day wait. I hope you are also sorted out

  • Thehitmonliam Hitmonliam 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Thehitmonliam) reported

    @ryanlgray @ThreeUKSupport @O2 Three are the absolute worst. I live 20 minutes outside Edinburgh city centre and struggled to get any data reception for almost a year.