O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 12/04/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @LFCandPROUD @O2 It said I had 4g but in honesty it was poor couldn’t load simple web pages and sometimes it took 4-5 attempts to message someone all for the cost of £30 odd

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 I never win anything so defo won’t be getting anything😂 cheers anyway

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @kellyfhaycock @O2 I wouldn’t try getting anything from o2 been a customer for over a decade and agave never had a thing.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • EnfieldMuslims The London Muslims (@EnfieldMuslims) reported

    @EnglandRugby @O2 can anyone reasponsible call me on 07723 50 48 26 to resolve the issue please, fed up waiting on hold hours and hours, thanks

  • William11094423 William Myers (@William11094423) reported

    @O2 Why does it take now 32 days to resolve a none technical complaint. Looked through your complaints handling procedure and the service failures I have recieved is now ridiculous. I have now wait over a week from a promises 48hour sla call back from a manager.

  • usukgoose Ian Brown - New Town Independent. (@usukgoose) reported

    11 days ago a technical issue affected my @o2 accounts. I've made 5 hours worth of calls. Been referred to IT 5 times. Been requesting a manager call back 5 times. And nothing ever happens. No callbacks. No IT sorting it. I use this phone to work....

  • beatthebleep The Opinionator (@beatthebleep) reported

    @O2 I have done. And I have soaked 202 and waited. It gets to about 15 minutes and then it’s cuts off. I’m currently waiting again but I don’t expect anything other than for the phone to be put down on me again

  • archie_82 Stewart (@archie_82) reported

    @vmo2business Is this the same Virgin Media that switched my mobile contract to @O2 who can’t even provide a 4G service in busy areas? Sort the basics out before bigging yourselves up

  • EnfieldMuslims The London Muslims (@EnfieldMuslims) reported

    @O2 @nothing hi im o2 customer ,im having problem with netwrok,when ever i talk to custmer services they doged me and tricked me either hang up on me or tranfer to somewhere to waste my time to brush me off, i m very desperate can anyone reasponsible call me on 07723 50 48 26 to resolve ta

  • Jazzy_Nazzy Jazzy_Nazzy (@Jazzy_Nazzy) reported

    @O2 Imagine a company using twitter as the only customer service touchpoint and not even implementing an automoted twit bot to manage out of hours queries

  • eightball899 8ball (@eightball899) reported

    @O2 Why do they have my details to begin with??? Also can you fix the 3G/4G issues please while we’re vaguely on the subject. Thanks 🙏🏻

  • cssnxx_ case (@cssnxx_) reported

    @O2 are the worst phone company to work with ever, I answered all their checks for security correctly but because I can’t access my old email account have been denied. so I’m paying a contract that should have ended 2 months ago🙃 never using this company everrrrrr again.

  • Hayley_M_jones Hayley hughes (@Hayley_M_jones) reported

    @O2 seriously need to sort your service out. Pay a fortune and nebr works says I have 4g when I clearly don't not like I'm in the middle of nowhere been with you 20+ years 4 phones looks like I'll be looking to someone who can provide what I actually pay for no 4g never mind 5g