O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 11/23/2025 04:15

November 23: Problems at O2

O2 is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @LFCandPROUD @O2 It said I had 4g but in honesty it was poor couldn’t load simple web pages and sometimes it took 4-5 attempts to message someone all for the cost of £30 odd

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chris_thorny Chris Thornton🐘 (@chris_thorny) reported

    Paying @O2 every month for zero signal everywhere I go! 💀 #o2

  • AdultHumanLass Adult Human Female (@AdultHumanLass) reported

    @O2 Perhaps I should take my business to another company that can actually give me decent service @O2

  • philipfowler Philip Fowler (@philipfowler) reported

    @TomTugendhat @O2 With UW that uses the EE network. Never had issues. Unlimited data, calls and texts for £23 a month and can add extra SIMs for a tenner a month. Can send you the details.

  • scoggs70 michael albertina (@scoggs70) reported

    @O2 when will your customer service reps ever provide customer service...it appears that when you chat to them, they just drop the chat when the questions get a little difficult?!

  • Naamankala Naaman (@Naamankala) reported

    Hi @O2 5 days, multiple agents, each promising 24hr SIM activation. Still nothing. Can I finally speak to someone in the UK who can actually fix this?

  • YoSinky Comedy Kenny Sinclair (@YoSinky) reported

    @LutzSchuler @JulieAgnew_VM any chance I could get some help from @O2 business? This is no way to treat loyal customers. Please contact me.

  • reggie612 reg (@reggie612) reported

    @O2 still can’t access MyO2 via app or online. Calling customer support didn’t help, just told it’s a known issue. When will access be restored?

  • JohnKel63359311 John Kelly (@JohnKel63359311) reported

    @O2 customer service is appalling

  • Margomia Margo Payne🇺🇦 (@Margomia) reported

    @O2 I have been without a phone signal at home since Monday afternoon. I wonder when you think I will be able to receive calls and texts again? I would be grateful for an update! Spotted two engineers on Wednesday but nothing since! Thanks! RG14

  • CriticalScot Moray (@CriticalScot) reported

    @O2 Not to be funny, but how are you going to supply text based help on a platform made around posting images? 🫠 And this is a rather important question, it wildly effects the security of all account holders and really deserves a answer without hopping platforms