O2

O2 Outage Report in Hawick, The Scottish Borders, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hawick, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hawick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hawick, The Scottish Borders, Scotland 11/27/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hawick, Scotland

Latest outage, problems and issue reports in Hawick and nearby locations:

  • munell Keith Mundell *o* (@munell) reported from Hawick, Scotland

    @O2 can someone please dm me, need some help with my account and sim

  • discodjs David slight (@discodjs) reported from Hawick, Scotland

    @O2 @LFCandPROUD I had the same problem paid for the coverage for a week and my phone was terrible until concerted to the hotels WiFi

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • robertreidddd Robert Patrick Reid🐊 (@robertreidddd) reported

    @O2 you're data signal is so bad in Glasgow I don't even know what I'm paying for

  • RoDuSu Robert Sutherland 💙 (@RoDuSu) reported

    @Dave_Manley @O2 You can’t use this increase as a reason to cancel a contract without paying a penalty. So I’m stuck.

  • AliJLab Ali L (@AliJLab) reported from Bournemouth, England

    @O2 If you are investing, I’m not seeing much evidence of it. The service in the Bournemouth area can be pretty abysmal- it might say 5G on my phone, but that doesn’t mean anything.

  • WezG Wez G (@WezG) reported

    @karaokejackie @O2 They are pretty shocking with customer service to be fair in a modern world with general appalling customer service everywhere - I guess it’s good to stand out from the crowd…

  • NathFerguson Nath (@NathFerguson) reported

    @O2 do you understand what the word customer service actually means obviously you don’t when u never respond to a question

  • gaffer180 Gareth Goodlad (@gaffer180) reported

    @O2 @virginmedia I would also appreciate some response that isn't a copy-pasta; this is pretty poor, plus I'm sure that there's others in a similar situation to this one that would like clarification.

  • janehartwell Jane Hartwell (@janehartwell) reported

    @KevinLinnane1 @O2 Got the same problem

  • AndyMarsla Andy Marsland (@AndyMarsla) reported

    @O2 how about someone answering your phones? Or message service? Impossible to make contact with you which is unacceptable customer service

  • TechwithLee81 Lee 🇬🇧 (@TechwithLee81) reported

    Had a message from @O2 CEO office stating they're looking into my issue and will respond in 3 working days. It's now been 5. I sent an email yesterday and got no reply. It seems O2 are just a **** company.

  • AndyMarsla Andy Marsland (@AndyMarsla) reported

    @O2 Need to speak to someone and customer service not answering. Tried numerous times! Dreadful service, how about answering phones and messages 02!