O2 outages and service status in Glastonbury, England

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glastonbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

• 
  Ellen Stafford (@WebkinsWorld) reported 10 minutes ago from Midsomer Norton, England

  Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

• 
  Cris Samways (@AgeingLock68) reported 43 minutes ago from Yeovilton, England

  Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

• 
  Cris Samways (@AgeingLock68) reported 49 minutes ago from Yeovilton, England

  @O2 Not really helpful because, as I said, if there was s general network issue then, surely, as my parent’s provider uses O2 as their network carrier then they should have the same issues as me. No?

• 
  Matt Cardy (@mattcardy) reported 51 minutes ago from Holcombe, England

  @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

• 
  Lydia Needle (@blackdoglydia) reported 56 minutes ago from Kingsdon, England

  @O2 still no luck and online chat is not working either

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aishlinn HEARD CHERRY (@ashlinnontour) reported 9 minutes ago

  @O2 hey can you fix your **** please I have no data or signal at all :D

• 
  flv (@flv32321) reported 13 minutes ago

  Absolute disaster class in customer service from @O2. Trapped in a loop of fraud teams sending me to stores, store staff sending me to broken web forms, and zero phone support. Guess that's why CISAS and GDPR exist. 📉🛑 @MoneySavingExp @Ofcom #O2 #CustomerService #ConsumerRight

• 
  Deborah Bentham 🏳️‍⚧️🏳️‍🌈 (@BenthamDeborah) reported 17 minutes ago

  @ThePaulRawlings @TakeThatClouds @O2 It’s a pain in the a*se, but it stops an identity thief from gaining access to services that require a OTP. I worked in customer service for a mobile phone company & the number of people who has their email, & therefore multiple online accounts, hacked was staggering.

• 
  Karthika_London (@karthika_gm) reported 18 minutes ago

  @O2 Thanks for responding so quickly🤭, didn’t expect that from your network 😒

• 
  JF 🇩🇲 (@fevrier_justin) reported 18 minutes ago

  @O2 I think our 20 year relationship is due to end now. 🥃 service is in the floor

• 
  𝙼𝙰𝚃𝚃 𝚂𝙿𝚁𝙰𝙺𝙴 (@mattsprake) reported 23 minutes ago

  @O2 Nah.. it’s ok.. I’ve had enough! Today I switched to @EE after being your customer for around 20 years! Your customers deserve MUCH MUCH better and it’s not just the signal! It’s just about everything! While in the store two more people switched over as well.. I’d say you guys are in big trouble!

• 
  Rebecca C 💙💙💙 (@artdeco_fan) reported 24 minutes ago

  Your complaint system is not fit for purpose! Your online complaint form does not work, it just gives a generic error message (this is not new, it's been the case for at least 2 months) and the complaint email address just bounces back. #disgusting @O2

• 
  Pabs (@Abdabz) reported 27 minutes ago

  @TakeThatClouds @O2 Wasn't like that back when I worked there as a customer service process manager... @O2 You can hire me again for quadruple what you paid me last time and I'll fix this 👍

• 
  Otis Parris (@parriso56) reported 27 minutes ago

  @O2 Looking at the Network map what is good is rather subjective. Two bars isn’t good. Be honest and say the postcodes where you say it’s good just isn’t for data. The entire corridor running from Alwoodley- Chapletown is poor and towards St James’s is poor and has always been. Maybe it’s just geography

• 
  Paul Rawlings (@ThePaulRawlings) reported 28 minutes ago

  @TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!