O2

O2 Outage Report in Glastonbury, Somerset, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Glastonbury, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Glastonbury, Somerset, England 02/16/2026 09:00

February 16: Problems at O2

O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Glastonbury, England

Latest outage, problems and issue reports in Glastonbury and nearby locations:

  • AgeingLock68 Cris Samways (@AgeingLock68) reported from Yeovilton, England

    Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?

  • WebkinsWorld Ellen Stafford (@WebkinsWorld) reported from Midsomer Norton, England

    Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!

  • mattcardy Matt Cardy (@mattcardy) reported from Holcombe, England

    @O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!

  • AgeingLock68 Cris Samways (@AgeingLock68) reported from Yeovilton, England

    @O2 Not really helpful because, as I said, if there was s general network issue then, surely, as my parent’s provider uses O2 as their network carrier then they should have the same issues as me. No?

  • blackdoglydia Lydia Needle (@blackdoglydia) reported from Kingsdon, England

    @O2 still no luck and online chat is not working either

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrtuition frank (@mrtuition) reported

    @O2 is the app not working again??

  • Ohdear222 Ohdear22 (@Ohdear222) reported

    @O2 DMs still not sorted - utterly poor service!

  • Bulbtherapy1 Charlie (@Bulbtherapy1) reported

    @O2 Please guys can you help ? Been trying all day and no real update

  • duplicated2210 alex mcdonald (@duplicated2210) reported

    @Mandie_J72 @O2 Such nievity and a tat of stupidness thrown into this tweet. Ah well its no wonder the government can scam us when the sheep are this stupid

  • duplicated2210 alex mcdonald (@duplicated2210) reported

    @O2 @secvoive It's time TICKETMASTER was BROKEN UP esp after their corrupt merger with live nation. For 02 not to be able to handle or fix the issue 8 hrs later is absolutely LAUGHABLE. Do we get a refund on our monthly bill?

  • Hannahhiggi Hannah higginbotham (@Hannahhiggi) reported

    @O2 Been trying all day and it’s been saying your website isn’t working. Really poor service.

  • BelieverRainbow _the_rainbow_believer (@BelieverRainbow) reported

    @O2 My app won’t load or phone or iPad. Useless. Having been an o2 customer for years surely o2 mobile holders should have access before virgin media.

  • woodfield100 karl (@woodfield100) reported

    @O2 been trying since 10am. O2 customer since the start. Had the code, input the code and get booted. What a farce. 7hrs nearly and still no further

  • gunn1986 david gunn (@gunn1986) reported

    @O2 Just want me free 2 drinks can't get it cause app is down!

  • georgina_hobson Georgie Hobson (@georgina_hobson) reported

    @O2 this is getting beyond a joke trying to access on 3 devices, been on my phone since 9am still no luck, websites completely down and app is as useful as a chocolate fireguard, how is this still an issue 8hours on yet if it was an issue with payments it be fixed in 5mins 🤔