O2 Outage Report in Glastonbury, Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glastonbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 06: Problems at O2
O2 is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (29%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glastonbury, England
Latest outage, problems and issue reports in Glastonbury and nearby locations:
-
Cris Samways
(@AgeingLock68) reported
from
Yeovilton, England
@O2 Not really helpful because, as I said, if there was s general network issue then, surely, as my parent’s provider uses O2 as their network carrier then they should have the same issues as me. No?
-
Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
-
Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
-
Cris Samways
(@AgeingLock68) reported
from
Yeovilton, England
Awful @O2 4G coverage in Yeovil town centre. Again. Funnily enough my parents have no issue, in the same supermarket and cafe, at the same time. They are with @tescomobile - who, funnily enough, use the @o2 network as their carrier. 🤔 how come I’m losing out then?
-
Lydia Needle
(@blackdoglydia) reported
from
Kingsdon, England
@O2 still no luck and online chat is not working either
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr. K
(@imRazorRamoan) reported
@O2 cretins. This is a complaint that’s been going on since October last year!!! Why do I have to waste my whole lunch phoning you
-
John Acey
(@EfficiencyPlus) reported
@O2 Nope. You're missing the point. You're own system says there's a problem with the mast. I get text alerts telling me you're working hard to fix it. After more than 2 months it's not fixed. What happens now?
-
Duncan Lewis
(@lewisduncan5) reported
from
Christchurch, England
@O2 still having issues porting my numbers 1 phone has been dead since 9:45 the other still hasn’t ported at all called and said showing as all red and should have happened but still nothing
-
Jay
(@join4te) reported
@O2 Day 52 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.
-
🐧 Frankie.
(@frenguin) reported
@O2 @roxannehamilton I have had the same problem; paid for Saturday morning delivery and nothing. Shocking service. CS via DM is slow and phone lines are far worse.
-
Becca
(@lilmissbek) reported
@O2 I was told I could cancel my airtime&cont paying my device plan. Got a new phone to then be told the device plan had to be paid in full. Complaint never raised as requested, didn’t get callback from manager as promised&now email saying my contract has cancelled&I have to pay!
-
Nick
(@livingalas) reported
@O2 should be ashamed! You advertised help for ukrainians and a christmas gift of 7 extra gb. But instead told me Id exceeded my limit, and wont give me what you promised. #badservice #lettingmedown
-
🇬🇧Julia Stephenson WarOnWoke VoteReformParty🇬🇧
(@Vernia) reported
@O2 I have been trying to activate my sim all morning. I’ve called O2 but nobody is replying. I will DM but will have to return to @Plusnet if I can’t get any service. It’s a bit more but they do have customer service.
-
Phil O'Neill
(@DJPhillyO) reported
@O2 @O2 2 weeks on and issue still here. Any chance on an ETA when it will be resolved?
-
Hornsbyel
(@hornsbyel) reported
@O2 the most appalling and terrible customer service experience yesterday with THREE experts not knowing what an “error” message meant so much so that when I suggested they replied “oh yes that must be it”!! Two and half hours no Apple Watch. Probably left countless attempts on