O2 Outage Report in Glastonbury, Somerset, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Glastonbury, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Glastonbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at O2
O2 is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Glastonbury, England
Latest outage, problems and issue reports in Glastonbury and nearby locations:
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Lydia Needle
(@blackdoglydia) reported
from
Kingsdon, England
@O2 still no luck and online chat is not working either
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Matt Cardy
(@mattcardy) reported
from
Holcombe, England
@O2 your website and app won’t allow login! Any ideas! I want a new contract but might go to @VodafoneUK now!
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Ellen Stafford
(@WebkinsWorld) reported
from
Midsomer Norton, England
Had a lovely message from @Schofe - made my day. Feeling rough but not doing too bad. Just stressed that I have no broadband. My data isn’t going to be enough. Hoping @O2 can help me out!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Big Fella (Tony)
(@TheBigFella73) reported
@O2 Well km still waiting for my sim card from 5 months ago and after me ringing 02 customer services 4 times to tell them I havent received it I got a lovely letter from a debt collection agency yesterday morning #incompetentidiots
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𝗧𝗼✘𝗶
(@toxifx) reported
@varaxfn @O2 I wasn’t thinking straight and you didn’t tell me the problem with France anyway
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Roger Gould
(@BaggiesRoger) reported
@SteveW_Leave_EU @EE @O2 As the Government won’t let you leave it’s not an immediate issue.
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Sid
(@DrSidBakshi) reported
@O2 your chat service needs to improve drastically. Definitely used to be better in the past!
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lilly
(@underscorelilly) reported
ayo @O2 id really appreciate it if your advisors didn’t hang up on the phone the minute i get to the front of the queue, thanks besties xoxo
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😊🐢💝🍀Hi!WhatsUp?🌐💌👍🌈
(@JamesPrada9) reported
@O2 @DisneyPlusUK @Bosslogic Hello. I am in Sweden. I stopped recieving SMS from O2. I cant login somewhere and stuff like that. Can you help me a little? My phone number is +447925658147
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demOnvq
(@varaxfn) reported
@toxifx @O2 You’r English is so bad lmao
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Ian Ansell
(@Jolly_Giant) reported
@MikeAubury @O2 Mike - they clearly state on the roaming announcement page how people can leave. Click the link they’ve shared and scroll down. Customer service simply told me I CAN use my contract allowance as NORMAL. If I go over my CONTRACT limit - i pay. Why is the webpage so wordy?
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scoobysurfer
(@scoobysurfer) reported
@O2 Please clarify the situation for your customers in Northern Ireland regarding your intro of EU roaming charges for UK citizens. When near the UK/Ireland land border in N. Ireland the network frequently switches to an EU network even when you are still miles inside the UK.
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Ben Rosher
(@BenRosher) reported
@O2 Thanks for replying. What happens to people who are physically located on the UK side of the Irish border (say, Belleek), but whose service will frequently ping from masts on both sides of the border?