O2 outages and service status in Coleford, England

Problems in the last 24 hours in Coleford, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Coleford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Coomer (@coomerdarren) reported 7 minutes ago

  @O2 I'm absolutely pissed off with O2 i can't log in to my app as its asking for virgin media login details which I don't have an account with 2 calls to customer services & just a waste of time

• 
  Lissy. (@lissypixiedust) reported 9 minutes ago

  @O2 need some help with upgrading a contract, but the online messaging is saying that you're closed but also that your open hours are 8am-10pm???? Could you please help?

• 
  Dee Brown (@DeeBrow47820756) reported 9 minutes ago

  @O2 @jonesy73 The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to earn so much from pensioners. £60 a month for a 2 year old phone.

• 
  Seán Lawlor (Cambridge Barbershop) (@cambridgebarber) reported 11 minutes ago

  Last message from @O2 was March 27th with still no call back, still no resolution and still MORE problems arising. What the hell is going on? Can't upgrade or can't get a new subscription as pending problems from O2 still blocking me from doing so.

• 
  Sn✴wy 💬 (@snowy_1982) reported 12 minutes ago

  @O2 Why is your company so difficult to work with? Your customer service is a joke, you are an embarrassment and you should be ashamed, the mistreatment of my wife I've just heard is abhorrent and you are a bunch of con men.

• 
  Ian Court (@iancourt) reported 17 minutes ago

  @O2 @Joff_L Not convinced, O2, sorry. Uswitch SIM only deals used to be open to existing customers who were renewing at the end of their contracted period, but you stopped that last year. Why? The deals you offer existing customers aren’t great in comparison to the Uswitch offers. Fortunately for me, I managed to renew several of my O2 contracts via a Uswitch link the day before you pulled the plug. You’ve since had the nerve to hit us with a higher than advertised April price increase, in spite of Ofcom’s rules. When I’m next up for renewal, unless you can do me a really good deal that’s on par with the price comparison offers, I may very well take my business elsewhere, after 27 years of being a customer.

• 
  Robert Corbishley (@robcorb) reported 20 minutes ago

  I have to say this: @O2 “customer service” is utter crap.

• 
  Claire Kennard (@clairelkennard) reported 20 minutes ago

  @O2 Thanks- after 3 LONG phone calls with your customer service agents I think it’s almost sorted… the lady I spoke to this evening was exceptional, she was so helpful. Still need to speak to fraud team tomorrow and want to make sure this can’t happen again!

• 
  klowee⁷ (@cluzyy) reported 21 minutes ago

  @O2 u dont need to interrupt the hold music every 30 seconds i know im waiting!! I know ur gonna put me through!! Cutting off the music so often makes me think someone is answering STAWP

• 
  Matt F (@mbaron71) reported 21 minutes ago

  @O2 Logging into your app is a truly horrific experience, god knows the last tiem i was able to lgon. You send me test about competition cant login, want to access my account cant login.