Origin Broadband Outage Report in York, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Problems in the last 24 hours in York, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
- Internet (50%)
- Total Blackout (33%)
- Wi-fi (17%)
Community Discussion
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Origin Broadband Issues Reports Near York, England
Latest outage, problems and issue reports in York and nearby locations:
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ππ°πππ¦π΅π΅π¦ π (@ColletteR) reported from York, England@OriginBroadband We're speaking to our 6th advisor now Katey. 4 hours+ and still not sorted. I'm losing confidence that you CAN help to be honest #OriginBroadband
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ππ°πππ¦π΅π΅π¦ π (@ColletteR) reported from York, EnglandIf you are serious about offering some help @OriginBroadband , I DM'd a telephone number a while ago and we are still waiting for your call. After today we are going elsewhere #originbroadband #CustomerService #broadband
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported@OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"
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Tom Clayton (@MrTClayts) reported@JackTheL4d @abbeylinegold @OriginBroadband Hi mate, usually when you sign a broadband deal it will set out in the main headlines the term. You can't cancel at any time as you're tied in for that term. I think you'd get a bit of grace maybe if you were in the final 30-60 days but what Origin are requesting is the norm.
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Tom Clayton (@MrTClayts) reported@JackTheL4d @abbeylinegold @OriginBroadband I've been on their website and it says 18 month term right below the price. Nevertheless it's obviously a pandemic led situation that, I agree, you shouldn't be liable for as a student. Surely there must be support to cover this that you can claim from Govt or University?
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proudScot (@gordonelwood4) reported@OriginBroadband more problems with broadband? My Wi-Fi has been down for most of the pm!
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OriginBroadbandComplaints (@OriginBroadban1) reportedjust to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)
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Tom Clayton (@MrTClayts) reported@JackTheL4d @abbeylinegold @OriginBroadband I wasn't referring to the 5400 page document. It will have been right next to the price when you signed up. It's not really the fault of the service provider. If its as a result of Covid then can't you apply for a grant and/or support from the Govt or University?
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Amy Bull (@AmyBullContent) reportedSometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.
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mc california (@mccali99) reported@OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsmanβs role is to offer free, independent help to resolve your
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Tom Clayton (@MrTClayts) reported@JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.
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Will Jones (@__getinthebin) reported@OriginBroadband @shortie20uk Good luck getting any sense out of their customer service team. It ainβt good in my experience