Origin Broadband Outage Report in Pontypridd, Rhondda Cynon Taf, Wales
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Pontypridd, Wales
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Pontypridd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (4%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pontypridd, Rhondda Cynon Taf, Wales
The most recent Origin Broadband outage reports came from the following cities: Cardiff.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
||
| Pontypridd |
Phone | |
| Aberdare |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Penarth |
Phone |
Community Discussion
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Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@dguillaume) reported
@OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie
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David Bodman
(@davidjbodman) reported
@OriginBroadband @OriginBroadban1 Material detriment A1.10 Ofcom is likely to treat any price increase4 to the agreed core subscription price (however constructed and described in the contract terms)5 during the fixed term of a telecommunications contract as a modification
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Georgie
(@georgiesucks) reported
@OriginBroadband you wanna charge me an extra 1.50 a month to fix your internet that can’t even connect to my PC right now get lost stinkies
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Mike Dunning
(@flyerbetic) reported
@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.
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Toby #FBPE
(@tobybrxl) reported
@davidjbodman @OriginBroadban1 @OriginBroadband I've sent a complaint asking them to explain how they're exempt from both their contractual obligations, and regulatory requirements. As their ombudsman definitely IS regulated by ofcom. Looking forward to their answer
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband @ispreview If the end is near for origin broadband it cannot come soon enough for an awful lot of long suffering customers. An increase is yet another insult.
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?