Origin Broadband outages and service status in Hounslow, England

Problems in the last 24 hours in Hounslow, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Hounslow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Hounslow, England

Latest outage, problems and issue reports in Hounslow and nearby locations:

• 
  Elliot Brown (@elliotjbrown) reported 26 minutes ago from Hillingdon, England

  @OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.

• 
  Nick Smith (@newswrthyvision) reported 41 minutes ago from Wandsworth, England

  .@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Jennings (@ChilliDoor) reported 30 seconds ago

  @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

• 
  Gary Myers (@GaryMyers321) reported 2 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 2 minutes ago

  @beyre83 @obryssau @OriginBroadband Unfortunately you will find that he doesn't give a **** either as long as the money is rolling in!

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 3 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Matt Jacobs (@FilmLifestyle) reported 4 minutes ago

  @OriginBroadband - I’ve DMed to get this security breach issue sorted asap. This isn’t a good look. Please respond to my DM and resolve my internet issue asap.

• 
  dinos22 (@dinos22) reported 8 minutes ago

  @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!

• 
  Kirsty Ellis (@Kirsty907) reported 12 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  John smith (@Ragg_Mann) reported 13 minutes ago

  @OriginBroadband customer services dont have a clue what day it is

• 
  itsme (@itsme05864534) reported 15 minutes ago

  Finally glad to get rid of the scumbag internet provider @OriginBroadband but as a final **** you to me they decided to keep the line connected during the change over so that it wouldn't work, bunch of scumbag wankers

• 
  Maverick (@MaverickCS5) reported 18 minutes ago

  @OriginBroadband Hi Origin, Im having problems connecting a Nintendo Switch to the broadband. Connects just fine but when trying to play online, it says NAT type D, wondering how to change this? I believe the router is double NAT'd and requires a static IP. Was not aware of this