Origin Broadband Outage Report in Hayes, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (50%)
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Total Blackout (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Wayne Thompson
(@MrWayneThompson) reported
@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Mike Dunning
(@flyerbetic) reported
@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Minimem8
(@Minimem8) reported
@OriginBroadband @davidjbodman You are not, I am not on a rolling contract, I am on a fixed term contract. Ofcom guidelines clearly state I should have the option to cancel without penalty. Are you saying the Origin are doing that?
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Liz Chalmers
(@liz_c177) reported
@OriginBroadband time to find a new internet supplier all day speaking to someone to try and fix it and nothing sent to another department again @OriginBroadban1
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Gillian Yeoman
(@gillian_yeoman) reported
@OriginBroadban1 @OriginBroadband I have paid Origin £300 (No service), but I am still receiving messages from debt collectors that I owe £488?!! What's happening? Can you please make this stop
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.
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Jess Smith
(@jls1080) reported
@OriginBroadband hi I have tried the chat facility on your website regarding broadband down issue, waited for 10 mins no reply,can anyone please tell me if there is a problem in my area yo16 postcode.. thanks
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadband “keeping it simple” of course it’s so simple you hike up the price and make a bad service even worse. All staff are now in the complaints department.