Origin Broadband Outage Report in Hayes, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Total Blackout (50%)
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Internet (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@MisterBloggs @OriginBroadband Make sure you keep copies of all web chats, twitter feeds etc. It is not unknown for the customer to cancel install and they just go ahead and slam your line anyway and say you never cancelled, also recorded phone calls go missing as often as their infamous refund cheques!
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bmouse
(@boxmouse27) reported
@OriginBroadband Hi I have replied - please sort this issue ASAP as my husband has been messaging since Thursday evening and nothing has been rectified - I will be going to OFCOM if this isn’t resolved today
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Will Jones
(@__getinthebin) reported
.@OriginBroadband I’ve just spent time on the phone being fed bullshit by one of your first line support techs. Despite what he says, changing my DNS server will not affect how your core network routes packets and throws them at random into the bin. Sort your **** out.
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JustJamie?
(@JstJamieThings) reported
@OriginBroadband My internet seems to think I'm in the US despite being in Scotland, and each time I click your "Chat Live" button on the site, nothing happens. Help.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@danielnelson89 @OriginBroadband they haven't won an award since 2017, although many would argue they should have won "Worst UK Broadband Provider" for the last few years.
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Wake UP! and smell the Coffee
(@Schmell_DeCoffe) reported
@SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment
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Robert W
(@Chutzpah84) reported
Was considering @OriginBroadband as part of my 'ditch @talktalk' but their sales rep refused to answer a simple question about which wholesale provider they use. @zeninternet maybe then? At least I'll know they use BTW at my exchange and the customer service should be solid
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Alf Dimmock
(@DimmockAlf) reported
@Ofcom @OriginBroadban1 @OriginBroadband I’m a relatively new customer to OriginBroadband, but I’ve had more ‘Not connected’ problems in a few weeks than I had in years with previous supplier.
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Steve Steer
(@steviestigler) reported
@DimmockAlf @OriginBroadban1 @OriginBroadband Don't worry! If you try and get out of your contract they will te you to go to the ombudsman bit in the background they wi keep adding to you r debt then send in a debt recovery company. Horrible scummy company they are
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MissSunshineSmile
(@SilviaGuddei) reported
@OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(