Origin Broadband Outage Report in Hayes, Greater London, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Total Blackout (50%)
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Internet (25%)
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Wi-fi (25%)
Community Discussion
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Origin Broadband Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Nick Smith
(@newswrthyvision) reported
from
Wandsworth, England
.@OriginBroadband - Your internet is down in SW15 and your customer service line is closed. Not like I don't need the internet for work or anything.
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Elliot Brown
(@elliotjbrown) reported
from
Hillingdon, England
@OriginBroadband Disappointing broadband performance for a while now (months). Chat/Called a couple of times to try and fix the problems. I’ve currently been sat on chat with Tech Support since 09:01 with no resolve and limited responses. I’ve had one response in 45 minutes.
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Seneca
(@Seneca73646304) reported
from
Paddington, England
@OriginBroadband So how can I contact anybody in your support?
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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Georgie
(@georgiesucks) reported
Funny how after expressing my issues with @originbroadband they've now blocked me on twitter. Absolutely disgusting customer service @OriginBroadban1
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Minimem8
(@Minimem8) reported
Still no reply to the complaint I raised on Friday. @OriginBroadband continue to ignore @Ofcom guidelines related to fixed-term contracts. Ts&Cs state "monthly rolling contracts" can increase in price, nothing regarding fixed-term contracts. Disgraceful company and support.
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Mike Dunning
(@flyerbetic) reported
@OriginBroadband utterly awful online support please tell me how to escalate this to a manager.
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Hollie.
(@hollipopss) reported
@flyerbetic @OriginBroadband Mike, I genuinely have never worked for a worse company. Just Google them and you’ll understand. They have about 6 people on IT support and about 10 people who are cross trained on everything. It’s an absolute **** show.
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Toby #FBPE
(@tobybrxl) reported
@OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband Go to Ofcom they have an online complaint form they are the industry regulator.
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Jade Laithwaite
(@JadeLaithwaite) reported
@OriginBroadband Im paying for a service but xou are failing to provide this service, you also didn't send me ts and cs...... Wonder what @Ofcom will have to say about this
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Gillian Yeoman
(@gillian_yeoman) reported
@OriginBroadban1 @OriginBroadband I have paid Origin £300 (No service), but I am still receiving messages from debt collectors that I owe £488?!! What's happening? Can you please make this stop
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Minimem8
(@Minimem8) reported
@OriginBroadband @davidjbodman You are not, I am not on a rolling contract, I am on a fixed term contract. Ofcom guidelines clearly state I should have the option to cancel without penalty. Are you saying the Origin are doing that?
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MC Triskele
(@McTriskele) reported
Well this is **** I'm still waiting on @OriginBroadband to set my internet back up after moving house a week ago and still nada not an update or nuttin how am I supposed to do my job and work I'm gonna end up going to a different provider if its not up and running by next week 😤