Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 4 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah Smith (@hs96hsmith) reported 4 minutes ago

  @OriginBroadband why is your live chat feature not working on the website?

• 
  David Bodman (@davidjbodman) reported 8 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  JerryonTwidder (@JerryonTwidder) reported 8 minutes ago

  @OriginBroadband hello, what's the correct email address to send my complaint to?

• 
  katnipps (@katnipps_) reported 9 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

• 
  JerryonTwidder (@JerryonTwidder) reported 11 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  𝔗𝔥𝔢 𝔑𝔦𝔤𝔥𝔱𝔠𝔬𝔯𝔢 𝔐𝔦𝔵𝔢𝔯 (@YT_TNM_Official) reported 13 minutes ago

  origin broadband is down is anyone else having the same issue @OriginBroadband #originbroadband

• 
  Bruño Fraga (@brunhofraga) reported 17 minutes ago

  @OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.

• 
  John ellis (@Johnell63593211) reported 20 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  Benji Bee Benson 🐝 (@BenjiTheRaccoon) reported 26 minutes ago

  @OriginBroadband why is your service constantly disconnecting today is there an issue at all ? I've had to turn off my router 3 times to reset it 🥴

• 
  El Groggo (@Grogee2) reported 26 minutes ago

  @OriginBroadband is there a technical problem in the Midlands specifically Studley Warwickshire. My router looks normal but there’s no internet connection.