Origin Broadband Outage Report in Guildford, Surrey, England
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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Origin Broadband users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (17%)
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E-mail (6%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Origin Broadband Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Niamh Hills
(@HillsNiamh) reported
from
Cranleigh, England
@MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.
Origin Broadband Issues Reports
Latest outage, problems and issue reports in social media:
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OriginBroadbandComplaints
(@OriginBroadban1) reported
@djlowry @OriginBroadband lots of others have complained are the same thing and are now leaving as they are breaking their contract with the customer which clearly states price rises only for rolling contracts not fixed terms
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Wayne Thompson
(@MrWayneThompson) reported
@OriginBroadband can someone please give me an email to send a complaint as so far you are a joke!
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Toby #FBPE
(@tobybrxl) reported
@OriginBroadband Just received an email saying you'll be increasing my fixed term broadband prices by 3.9% + CPI. I'm assuming its OK to cancel my contract without penalty? Getting no response from the web chat
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DavidInSouthend
(@DavidInSouthend) reported
@OriginBroadband I spoke with Gareth in your retentions department last week. Just wanted to let you know he did a fantastic job. Most helpful customer service experience I can remember. I called to cancel but ended up on an 18 month deal. Very happy customer!
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Will Jones
(@__getinthebin) reported
.@OriginBroadband you’ve failed on us twice tonight. Also, one of your people called me the other day after I replied to your email suggesting prices were increasing. When I asked for a call back (as I was in a meeting at the time) I was told yes. It was never forthcoming.
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Mike Dunning
(@flyerbetic) reported
@OriginBroadban1 @OriginBroadband I did finally get a member of staff who was great. Unfortunately she didn’t have the tools to help and I will be leaving after helping support your start up. Shame on you your company for letting their staff and customers down.
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David
(@dguillaume) reported
@OriginBroadband You recently announced price increases and say "We have invested in our national network and equipment to improve the overall performance of our network." the only problem is YOU DON'T HAVE A NETWORK! you are just a reseller. This is a complete lie
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Minimem8
(@Minimem8) reported
@OriginBroadband I have spent over an hour and a half online with "support", they say I cannot cancel my contract before June otherwise, I will have to pay penalties. Why not answer here why you feel you can ignore the guidelines I've linked to? Or are Origin going to reverse this policy?
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Derek Weeks
(@DerekWe51929279) reported
@OriginBroadban1 @OriginBroadband That’s because Origin scamband customer service have been transferred to the complaints dept. You cannot expect any sort of service from this excuse of an internet provider.
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Jade Laithwaite
(@JadeLaithwaite) reported
@OriginBroadband Im paying for a service but xou are failing to provide this service, you also didn't send me ts and cs...... Wonder what @Ofcom will have to say about this