Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 4 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Adrian Herridge (@editfmah) reported 5 minutes ago

  @CraftyOldGit @OriginBroadband Very. You are definitely looking at a line/sync issue there for sure. If you've had electrical storms recently, potentially quick and easy to just swap out the VSDL filter (if you have a draw full of the old things), see if that allows the noise on the line and the Att. to drop

• 
  Claire'Nicole (@clairenicoleexo) reported 6 minutes ago

  @OriginBroadband is there problems with the connection? Gone off and not coming back

• 
  Rob (@Rob46156436) reported 6 minutes ago

  Are you owed money by trouble @OriginBroadband ? Time may be running out to get it back. #administration #wheresthemoneygone

• 
  Graham Marley (@GrahamMarley) reported 12 minutes ago

  @OriginBroadband absolute rip off merchants. Having charged my daughter over £200 in 2020 for broadband that NEVER worked you have just made her pay £40 on a contract she doesn't have. You ignore correspondence and refused to deal with me despite having authority. BEWARE

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 13 minutes ago

  @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

• 
  katnipps (@katnipps_) reported 14 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

• 
  John ellis (@Johnell63593211) reported 17 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  Newham Mum Miss T (@MissTIslam82) reported 19 minutes ago

  @OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.

• 
  aircraft jambo (@lizc177) reported 20 minutes ago

  @rbs @OriginBroadband trying to pay my bill getting different messages from you both please help

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 26 minutes ago

  @PerBetts @OriginBroadband dont forget as well you pay 2 months ahead for your service so the likliehood is they owe you money