Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 03/25/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @PerBetts @OriginBroadband After paying be sure to cancel any Direct Debit or Recurring Card Payment that Origin have set up (they usually set the RCP up without asking permission (naughty)). This will prevent them from taking money from your account when they have one of their frequent computer glitches.

  • MissTIslam82 Newham Mum Miss T (@MissTIslam82) reported

    @OriginBroadband, @Ofcom 1/2 been paying for a service I never ever received the Internet I paid for, I'm disabled and my kids suffered with no internet, you have no helpline that ever works.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @JerryonTwidder @OriginBroadband Switch service providers, or you contact @OriginBroadband, the operative who takes your call sends a request to the NOC team, they send it back refused because the operative didn't fill a simple detail in, they submit it again, it gets refused again, repeat ad infinitum.

  • ChilliDoor David Jennings (@ChilliDoor) reported

    @OriginBroadband Your direct debit system is faulty, your live chat is broken, no one answers calls and you've removed the option to pay outstanding invoices via your website. How am I meant to fix an issue when I can't get through to anyone?

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband internet went down like 5 hours ago when you going to fix this issue im unable to work

  • RealKiro Kiro (@RealKiro) reported

    @OriginBroadband No point, customer service is terrible since I’ve complained multiple times and every time you guys just ask for more money to “upgrade” the internet or ask for hundreds just so I can leave the contract…

  • organised Shay (@organised) reported from Coventry, England

    Stayed with @OriginBroadband in the new house because they’re great for service and you can take your own modem — would have killed for @virginmedia but alas that area is too rural 😭

  • Johnell63593211 John ellis (@Johnell63593211) reported

    @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬