Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 03/17/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Total Blackout (50%)

    Total Blackout (50%)

  2. Internet (25%)

    Internet (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @TrickerTheDon @OriginBroadban1 @OriginBroadband before they almost went bust in 2018 they were running a call centre with no more than 20 customer service agents at any one time and 1 sometimes 2 tech guys, they slashed the workforce by half to cut costs. So how many people do you think they have answering the phones now ? ?

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.

  • LoganHMPG Logan (@LoganHMPG) reported

    @GameboyLuke @OriginBroadband My ping spikes from 30 to 150+ all night, and my connection cuts out 10+ times a day for over a year. Last week they called me and told me they don't see my problems on their end, and there's nothing they can do. Any ISP with "Broadband" in their name can go **** themselves lmao

  • GameboyLuke luke (@GameboyLuke) reported

    I've been waiting on a call from my ISP, @OriginBroadband for two days now and I finally got a call today, but it was from their promotions team to ask me about their special offers. WHILE I'M STILL WAITING FOR THEIR TECHNICAL TEAM TO CALL ME AND FIX MY SERVICE.

  • Dashdot10 Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my broadband. I cannot get any customer service! Not answering phones or webchat!!! Surely this is illegal ???

  • Geri18 Geri (@Geri18) reported

    @OriginBroadband just signed up with them, and received a broken router, feel very shaky about the service, don't know if they can start on go live date. Massive disruption

  • Geri18 Geri (@Geri18) reported

    @trustpilot just signed up with @OriginBroadband they sent a broken router and cannot tell me if a new box can be sent before the go live date. Its the first time I have used them very disappointed

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @Meesh590 @OriginBroadband just wait till you cancel and they continue to bill you for 5 months afterwards even though you are with a different company, their ineptitude knows no boundaries.

  • paige_114 P a i g e . (@paige_114) reported

    @MartinSLewis I’m with @OriginBroadband pay £28 a month, the speeds are awful and extremely unreliable, customer service is non existent. Been in touch with them so many times in the 3 months I’ve had it and no further forward. Word of warning to others!

  • HJMandleberg Helena Mandleberg (@HJMandleberg) reported from Redditch, England

    @OriginBroadband I’ve only been a customer for a week and am already seriously unimpressed. I have no broadband a week after ‘installation’ and can’t even access my account to check the status of my order. Really, really poor. I’d appreciate some contact ASAP please.