Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 12/25/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (45%)

    Internet (45%)

  2. Wi-fi (27%)

    Wi-fi (27%)

  3. Total Blackout (18%)

    Total Blackout (18%)

  4. E-mail (9%)

    E-mail (9%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband As we couldn't come to a mutual agreement over how best to resolve your case, you now have the right to go to Ombudsman Services: Communications to take your complaint further if you wish. The Ombudsman’s role is to offer free, independent help to resolve your

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband I will continue to exercise my right to comment on the abysmal way you treat customers who have issues with your company.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @RealKiro @_fadgie_ @OriginBroadband Expecting people to pay extra to make the service work properly ... Absolute charlatans ...

  • AmyBullContent Amy Bull (@AmyBullContent) reported

    Sometimes I feel like I'm having a bad day, then I remember I don't work for @OriginBroadband's social team. Then I remember I'm a customer.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband in the event that you wish to escalate your complaint. After this letter is sent, no further action will be taken on our part. Please feel free to contact us if you have any further queries regarding your Origin account by calling our teams on 0330 024 17 77.

  • MrTClayts Tom Clayton (@MrTClayts) reported

    @JackTheL4d @abbeylinegold @OriginBroadband P.P.S. I'm also not aware of the full circumstances that's led to you having to cancel but if its borne out of your university going remote at the 11th hour then I'd look into your university t's and c's regarding consequential loss etc.

  • Johnell63593211 John ellis (@Johnell63593211) reported

    @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

  • India_Mckenzie India McKenzie (@India_Mckenzie) reported

    @OriginBroadband My internet connection speed is constantly running slow or dropping out. I’ve had several problems with this over the last few months. I should be getting at least 30 Mbps but I’m only getting 7/8 Mbps and it says the server is in Dublin? I am based near a London

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband this is so true, you would go back to the customer with "Sorry, the cheque must have got lost in the post" excuse and they knew it was an outright lie, you might as well have just said "I promise I won't come in your mouth or get any in your hair"

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.