Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 37 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  dinos22 (@dinos22) reported 3 minutes ago

  @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!

• 
  Benji Bee Benson 🐝 (@BenjiTheRaccoon) reported 4 minutes ago

  @OriginBroadband why is your service constantly disconnecting today is there an issue at all ? I've had to turn off my router 3 times to reset it 🥴

• 
  The Privateers (@McComisky) reported 5 minutes ago

  Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.

• 
  RebelCheeseCake (@RebelCheeseCake) reported 5 minutes ago

  @OriginBroadband I know it's a bank holiday, but surely someone is available to help? No internet for 2 days now. Yesterday's fixes you gave didn't help.

• 
  Adrian Herridge (@editfmah) reported 6 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  David Bodman (@davidjbodman) reported 7 minutes ago

  @OriginBroadband It still didn't make the price increase legitimate, and you haven't actually refuted that! Neither have you refuted that existing customers are now paying for cheaper deals for new customers. These practises should attract the attention of @ofcom and @BBCWatchdog. Very poor.

• 
  Bruño Fraga (@brunhofraga) reported 11 minutes ago

  @OriginBroadband I have cancelled my account (C0069251) in early October. You stopped sending me bills but did not cancel my direct debit and keep charging me for a service you are not providing.

• 
  Adrian Herridge (@editfmah) reported 12 minutes ago

  @CraftyOldGit @OriginBroadband No problems. Also, it';s good to know that the filter is very very tolerant of electrical events so when doing the dance with technical support teams, it's hardly ever going to be a filter failure.

• 
  Chris McFadyen (@_fadgie_) reported 21 minutes ago

  @RealKiro @OriginBroadband Worst provider of any service ive experienced

• 
  Gary Myers (@GaryMyers321) reported 21 minutes ago

  @OriginBroadband ...... can you tell me whether you are still answering calls for Origin Business Line customers? My internet has been down for 2 days now, and no one is answering the phone!!