Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 01/01/2026 19:50

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (44%)

    Internet (44%)

  2. Wi-fi (33%)

    Wi-fi (33%)

  3. E-mail (11%)

    E-mail (11%)

  4. Total Blackout (11%)

    Total Blackout (11%)

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Lunindi @OriginBroadband Just leave them. Report the poor service and ask them to waive your termination and get another provider. I would encourage you to report them to trading standards too. Then their rep will be more well known.

  • LoganHMPG Logan (@LoganHMPG) reported

    @GameboyLuke @OriginBroadband My ping spikes from 30 to 150+ all night, and my connection cuts out 10+ times a day for over a year. Last week they called me and told me they don't see my problems on their end, and there's nothing they can do. Any ISP with "Broadband" in their name can go **** themselves lmao

  • Dashdot10 Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my service!!!! This is an awful service. @Ofcom this is criminal!!!!!’ What are you doing as a regulator??? You have been cc’d into many tweets already. They don’t allow you to cancel contracts!!

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @Meesh590 @OriginBroadband just wait till you cancel and they continue to bill you for 5 months afterwards even though you are with a different company, their ineptitude knows no boundaries.

  • Devotchka0183 Morag Malchick (@Devotchka0183) reported

    @Agent47Connor @OriginBroadband I think they just give out a phone number that doesn't work because I had the same issue. Just ask them to waive your termination fees due to poor service and get someone else.

  • Chromatic_Blue Chromatic Blue (@Chromatic_Blue) reported

    @cookiekinggame1 @GameboyLuke @OriginBroadband I've heard just as much bad things about Virgin to be fair.

  • Kazza_Cookie Karen (@Kazza_Cookie) reported

    @jon_newsome @OriginBroadband Does the Static IP work with this issue?been having this for months

  • Dashdot10 Dashdot (@Dashdot10) reported

    @OriginBroadband I want to cancel my broadband. I cannot get any customer service! Not answering phones or webchat!!! Surely this is illegal ???

  • GeorgeBrownless George Brownless #BLM (@GeorgeBrownless) reported

    @GameboyLuke @OriginBroadband Probably not the best answer but if they aren't playing ball, call them, tell them they've got 12 hours to give a solution or you'll go to Ofcom. BT were being arses for us last year and that terrified them when we played that card.

  • thomas_seager Thomas Seager (@thomas_seager) reported

    @OriginBroadband Not happy, your customer service is as slow as your internet speeds – so far waiting over 45 minutes for a reply on your Technical Service live chat. Says replying in under 8 minutes. Running on 0.8mbps. Awful service received so far!