Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 29 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karl G (@itskarlg) reported 4 minutes ago

  Wow. Glad I left @OriginBroadband, my friend has just told me they incorrectly disconnected him saying he had moved to a new provider (didnt) said they'd put it back on in 2weeks, now telling him no exchange lines free and removed him as a customer. No apology, no compensation 😲

• 
  The Privateers (@McComisky) reported 5 minutes ago

  Fantastic customer service from @OriginBroadband and Martin in Doncaster. Broadband up and running sweetly. Please locate this customer service advisor and thank him from me.

• 
  🌟Steph🌟 (@Miss_Steph87) reported 6 minutes ago

  @OriginBroadband Can someone tell me why my internet speed has nearly halved? Why it doesnt work upstairs? And why my IP address thinks im in Basingstoke when im at the opposite end of the country?

• 
  John ellis (@Johnell63593211) reported 10 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  JerryonTwidder (@JerryonTwidder) reported 11 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  aircraft jambo (@lizc177) reported 11 minutes ago

  @OriginBroadband absolutely disgusting treatment form the payments team no understanding whatsoever so rude can’t wait until my contact is up

• 
  D Graham (@digitalgimp) reported 17 minutes ago

  @OriginBroadband -msg'd you re a txt about payment but no response. Can you advise - i've always paid by DD and nothing changed my end - plenty £££'s in the bank! Any support appreciated. Can you fix the security alert when clicking 'My Account' link on email or your website!

• 
  Rob Clark (@Rob_Clark) reported 20 minutes ago

  Well @OriginBroadband please do in contact with me ASAP as my static IP which I pay for has changed again and the info your tech support gave me contradicts this. He then put the phone down on me when I said so! #nothappy

• 
  Andy Monks (@BristolBomber) reported 24 minutes ago

  @OriginBroadband what is happening with your service….it keeps dropping out and is unacceptable

• 
  Derek Weeks (@DerekWe51929279) reported 26 minutes ago

  @OriginBroadband looking at the latest reviews I still see a third of Origin broadband customers still receiving outdated equipment with a completely broken down customer service. How long can you survive?