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Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  • 57% Internet (57%)
  • 29% Total Blackout (29%)
  • 14% Wi-fi (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh
    Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • SilviaGuddei
    MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • MoiAliEdinburgh
    Moi Ali (@MoiAliEdinburgh) reported

    @OriginBroadband I cancelled my order due to poor service and poor connectivity. Now you claim to have no record that I cancelled. Been online for nearly an hour but getting nowhere. DO NOT USE THIS COMPANY. Utterly useless in every way.

  • DimmockAlf
    Alf Dimmock (@DimmockAlf) reported

    Internet down for the best part of 24 hours, spoke to ‘live chat’ and was told ‘Broadband’ engineers would sort within 24 hours. It’s getting close! @OriginBroadband @OriginBroadban1

  • MateuszWojtkow4
    Mateusz Wojtkowski (@MateuszWojtkow4) reported

    @OriginBroadband worst broadband provider ever. The customer service they have is something it shouldn’t exist. I lost lots of money because of them and their broadband speed is the worst I’ve ever had... Don’t choose them.

  • boxmouse27
    bmouse (@boxmouse27) reported

    @OriginBroadband Hi I have replied - please sort this issue ASAP as my husband has been messaging since Thursday evening and nothing has been rectified - I will be going to OFCOM if this isn’t resolved today

  • hearsumvicky
    vicky (@hearsumvicky) reported

    @OriginBroadband your Internet is a joke been with you for years and I have nothing but problems everyday my Internet goes and for quite some time too! In the middle 9f me working!! Not good! Roll on April when I will be going elsewhere! #poorinternetprovider

  • boxmouse27
    bmouse (@boxmouse27) reported

    @OriginBroadband we have had no WiFi since Thursday - still waiting for an engineer and no comms from you privately - we need to work tomorrow, how are you going to fix this ASAP?

  • lythamgirl
    lythamgirl (@lythamgirl) reported

    @georgiaatkins10 @OriginBroadband Mr Bryssau I am extremly disappointed in the product of Origin,so with the lack of support from your C service team,I have been trying to cancel a product (TV) for which was not what I was told it was ... and no one gets back so i can cancel ..ombudsman next /Martin Lewis

  • Schmell_DeCoffe
    Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment

  • lythamgirl
    lythamgirl (@lythamgirl) reported

    @OriginBroadband @Leonard41791029 Not one person listens or helps you are supposed to have replied to me Re my complaint which I have raised twice now (3-5 working days I was told) this is now day 6 of the second attempt this started in January we are now March