Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 03/02/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • melany_dixon Melany Dixon (@melany_dixon) reported

    @OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you

  • Nomadwinacka96 liza broome (@Nomadwinacka96) reported

    @OriginBroadband yet again you have restricted my service because I have missed the payment for January's service WERE IN DECEMBER YOU'VE BEEN PAID FOR DECEMBER NOW YOUR DEMANDING 2 MONTHS PAYMENTS EVEN THOUGH I ONLY OWE THE MONEY FOR JANUARY'S SERVICE

  • steviemac1985 Steven McGillicuddy (@steviemac1985) reported

    @OriginBroadban1 @OriginBroadband Didn’t know that but they have only had it 3 weeks so I doubt another provider wud buy them out with 17months left. Weren’t told of the issue when ordered which I find terrible service

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband oh no what is the problem you have? why have online support if there is no support!

  • spoonfulofcocoa A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband My broadband isn’t working, I can’t log into my account and I never get transferred to your team on live chat (waited 20 minutes after the message from Botty). Can you help me here instead? Thanks

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @OriginBroadband any advice I can give to my elderly parents who have been left without internet access for the past week by yourselves despite having been told it would be resolved in 24hrs? Also promised a new router which has never arrived.

  • omfgitscatlol Cat Whelan (@omfgitscatlol) reported

    @OriginBroadband had issues with our broadband (openreach cable) for a year now and every time we call we’re on hold for 2 hours. Trying to call now and you can’t even select ANY option on your switchboard!! How do I even get in touch to finally get this resolved

  • GamingPrince91 The Gaming Prince91 (@GamingPrince91) reported

    @OriginBroadband why does tour signal keep dropping

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadband I've phoned (30 minute wait to speak to someone), been promised calls back and am now online to someone who is seemingly unable to help. It's your product failing and I'm spending all my time trying to sort it. I'll message you but you take it from there.

  • poppocool Stephen (@poppocool) reported

    @OriginBroadband There is nothing to say, you need to stop charging people for a service you can't provide.