Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 12/14/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband Still waiting for a reply  Cannot connect to Xbox or skyQ now so need deadlock letter and out Of this contract that isn’t fit for purpose Any news on this So now still not able to connect to SKYQ as has been an issue from day 1

  • karen_g_photo Karen_G_Photo♿️ (@karen_g_photo) reported

    @OriginBroadban1 @OriginBroadband It has been bad for approx 22 months. I can exit in two though if they cannot fix it

  • lythamgirl lythamgirl (@lythamgirl) reported

    @georgiaatkins10 @OriginBroadband Mr Bryssau I am extremly disappointed in the product of Origin,so with the lack of support from your C service team,I have been trying to cancel a product (TV) for which was not what I was told it was ... and no one gets back so i can cancel ..ombudsman next /Martin Lewis

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.

  • JstJamieThings JustJamie? (@JstJamieThings) reported

    @OriginBroadband My internet seems to think I'm in the US despite being in Scotland, and each time I click your "Chat Live" button on the site, nothing happens. Help.

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband I am so upset I’m going to contact the ombudsman and report this as no one after 2 months has helped ..the internet is constantly off my daughter has had to go to her friends on several occasions I just want to cancel all of this ....every day at some point we have had none

  • __getinthebin Will Jones (@__getinthebin) reported

    @louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!