Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 03/01/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Total Blackout (40%)

    Total Blackout (40%)

  3. Wi-fi (20%)

    Wi-fi (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @charlaayoo @OriginBroadband Do some searching about "Double NAT" and don't let them charge you for a fixed IP to remedy the issue. The reason you have a problem is because of the way they manage their network. You shouldn't have to pay extra to fix that.

  • guillezc Guillermo Zafra (@guillezc) reported

    @OriginBroadband months trying to fix an unstable connection with an awful customer service, yet when I finally give up cause I need a stable connection for work, they still charge early termination fee

  • AnneFord22 Anne Ford (@AnneFord22) reported

    @OriginBroadband Still having problems with internet staying connected. Have to go into settings each time I switch my laptop on to connect. Going into work today so will be able to catch up on anything I’ve missed during teams that I couldn’t join in with.

  • mccali99 mc california (@mccali99) reported

    @OriginBroadband look no future if you want a service that doesn’t work and customer service who don’t give a ****

  • Kayla56919394 Kayla (@Kayla56919394) reported

    @guillezc @OriginBroadband I had same problem months emailing them and calling them for manager never to call only got complaints Manger to call once I asked to leave woman said I dident have to be held to the 400 disconnect fee I screen shot Ed every speed test and sent them it.

  • LeanneJ29947940 LeanneJ (@LeanneJ29947940) reported

    @OriginBroadband I have no internet AGAIN. I can't even login to my router. Gah.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @steviemac1985 @OriginBroadband do a bit of research regarding "Double NAT", the bane of many an @ORIGINBROADBAND customers life. Don't let them charge you for a static IP either, the service should work out of the box, you shouldn't have to buy something extra for it to work properly.

  • sing13880151 sing (@sing13880151) reported

    @OriginBroadband I am extremely unhappy with your customer service. I have tried to call and resolve the problem through live chat and I've yet to receive a reply.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband this company are scammers. They will not hesitate to give you the worst internet service you could imagine.

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @OriginBroadband hey I’m having problems ordering, it says my card was declined but when I spoke to my provider they said your payment system might be down