Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 11/21/2025 14:05

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (5%)

    E-mail (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband by non payment I mean that Origin failed to pay their supplier, so the service was cut off, meaning you lost your internet.

  • SilviaGuddei MissSunshineSmile (@SilviaGuddei) reported

    @OriginBroadband cut off my broadband by mistake and is now leaving me without for 10-14 days until can be reinstalled...thank you from a self-employed working from home in lockdown person. Customer service shall respond to my complaint in 5 working days...thanks...! :(

  • hearsumvicky vicky (@hearsumvicky) reported

    @OriginBroadband your Internet is a joke been with you for years and I have nothing but problems everyday my Internet goes and for quite some time too! In the middle 9f me working!! Not good! Roll on April when I will be going elsewhere! #poorinternetprovider

  • marilynbothello Marilyn Bothello (@marilynbothello) reported

    @OriginBroadband the internet has been the worse. Since three weeks now, it does not work at all post code NW1 5AX. I don’t understand why am I paying for no access to the internet. Fix it. Acc no- C0191436

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SilviaGuddei @OriginBroadband Best thing would be to say you don't want it reconnecting, then jump to a new provider. They are currently trying to provision a new line/service which you are not contractually bound by. Your contract is with the original service that was cancelled, or cut off due to non payment

  • MoiAliEdinburgh Moi Ali (@MoiAliEdinburgh) reported

    @OriginBroadband I cancelled my order due to poor service and poor connectivity. Now you claim to have no record that I cancelled. Been online for nearly an hour but getting nowhere. DO NOT USE THIS COMPANY. Utterly useless in every way.

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband Origin you have a 50/50 chance of surviving. The equipment (router) you supply is not fit for purpose. Coupled with a shambolic customer service.

  • Chutzpah84 Robert W (@Chutzpah84) reported

    Was considering @OriginBroadband as part of my 'ditch @talktalk' but their sales rep refused to answer a simple question about which wholesale provider they use. @zeninternet maybe then? At least I'll know they use BTW at my exchange and the customer service should be solid

  • steviestigler Steve Steer (@steviestigler) reported

    @DimmockAlf @OriginBroadban1 @OriginBroadband Don't worry! If you try and get out of your contract they will te you to go to the ombudsman bit in the background they wi keep adding to you r debt then send in a debt recovery company. Horrible scummy company they are

  • danielnelson89 Daniel Nelson (@danielnelson89) reported

    @OriginBroadband award winning ??? For what the worst service ever ? Get intouch about my refund you absolute con artists