Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 12 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  itsme (@itsme05864534) reported 5 minutes ago

  @OriginBroadband internet went down like 5 hours ago when you going to fix this issue im unable to work

• 
  katnipps (@katnipps_) reported 6 minutes ago

  Now I have no working broadband at all. Thanks for the help lads @OriginBroadband

• 
  John ellis (@Johnell63593211) reported 7 minutes ago

  @OriginBroadband ......you must be so proud! Even after providing THREE months notice of termination and you still want to bill me for a FOURTH month! A service I haven't used due to moving house. Really poor customer service from a company with a poor attitude! 😡😠🤬

• 
  Michael Holdsworth (@mholdsworth001) reported 9 minutes ago

  @OriginBroadband Hi I have been trying to cancel my broadband for some time now I was out of contract last year, can someone answer the phone at the call centre ? Thanks in advance

• 
  Meghna Majumdar (@MeghnaMajumdar) reported 9 minutes ago

  @OriginBroadband Is there an internet outage?? Or is it just the rubbish router again. Not renewing this connection

• 
  JerryonTwidder (@JerryonTwidder) reported 12 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 13 minutes ago

  They sent me a new Router, Yesterday, Guess what ? Still no Signal coming in, As ive always told them They even sent me a letter, Stating, If they get Openreach out, They may charge me, What A Cheek, When I'm entitled to Compensation for loss of service. @OriginBroadband

• 
  Joshua Powney (@joshpowney) reported 13 minutes ago

  @OriginBroadband no internet for 48 hours now thanks guys... no rush to get paying customers online again. Guess I'll have to wait another 48 hours just for an engineer to line test the master socket then lead me back to customer services..

• 
  aircraft jambo (@lizc177) reported 15 minutes ago

  @OriginBroadband absolutely disgusting treatment form the payments team no understanding whatsoever so rude can’t wait until my contact is up

• 
  Mords ⚙️ (@modredcastleton) reported 21 minutes ago

  @OriginBroadband It's nice of you to provide an alternative for when the extremely shoddy work your techs do on your behalf with our NBN box leaves our internet down for weeks on end :D