Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 12/18/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (18%)

    Wi-fi (18%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Nomadwinacka96 liza broome (@Nomadwinacka96) reported

    @OriginBroadband yet again you have restricted my service because I have missed the payment for January's service WERE IN DECEMBER YOU'VE BEEN PAID FOR DECEMBER NOW YOUR DEMANDING 2 MONTHS PAYMENTS EVEN THOUGH I ONLY OWE THE MONEY FOR JANUARY'S SERVICE

  • spoonfulofcocoa A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband My broadband isn’t working, I can’t log into my account and I never get transferred to your team on live chat (waited 20 minutes after the message from Botty). Can you help me here instead? Thanks

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @emmameaden1 @OriginBroadband yes sadly their customer service speed matches their broadband speeds. Since the mass redundancies there isnt many tech support staff and front line social media staff are pretty useless

  • guillezc Guillermo Zafra (@guillezc) reported

    @OriginBroadband months trying to fix an unstable connection with an awful customer service, yet when I finally give up cause I need a stable connection for work, they still charge early termination fee

  • knightnet Julian Knight (@knightnet) reported

    @OriginBroadband Internet is down in Sheffield S10

  • Adamjpritchard Adam Pritchard 🇪🇺🇮🇪🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Adamjpritchard) reported

    @OriginBroadband Hi - am having trouble with v low download speeds and poor streaming. Had an online chat with your guys. Need to chat again but can't open the chat function on your website. Please help.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!

  • TimEDL Batcrap Crazy (@TimEDL) reported

    @OriginBroadband is there a network outage on the south coast Bournemouth area today? No internet!! Not happy

  • itsme05864534 itsme (@itsme05864534) reported

    @SIM0NALLEN @OriginBroadband I would 100% agree with wake up and smell the coffee do not go with this company they are terrible

  • middlecrov Hester Rose (@middlecrov) reported

    Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband