Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 01/21/2026 08:30

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband "Provisioning Team", what a laugh, it was 3 people when I worked there over 2 years ago & they sacked half the workforce to cut costs since then, so I'm unsure what they mean by "Team" + the delay is deliberate to prevent you from cancelling when you find out how **** they are!

  • steviemac1985 Steven McGillicuddy (@steviemac1985) reported

    @OriginBroadban1 @OriginBroadband Didn’t know that but they have only had it 3 weeks so I doubt another provider wud buy them out with 17months left. Weren’t told of the issue when ordered which I find terrible service

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadban1 @OriginBroadband Tediously slow broadband and useless customer service to sort it.

  • adam210387 Adam Davenport (@adam210387) reported

    @OriginBroadband guys need help with cancelling a contract for an elderly relative, your online chat is really poor and talem 4t mins just to go through security! Please dm me.

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @OriginBroadband it appears your TV package is a gimmick!! I have more channels on my smart TV and for free!! Plus my streaming service keeps freezing as you guaranteed 67mbps is only getting an average of 19 mbps!! Poor service and I’m not paying for it!! 🤬🤬🤬

  • middlecrov Hester Rose (@middlecrov) reported

    Origin Broadband are just terrible. They make a hash of every single thing and then take weeks to respond to complaints. Stick to BT, guys. @OriginBroadband

  • mr_selby Christopher Selby (@mr_selby) reported

    @OriginBroadband I wish there was some way I could express how utterly terrible it is trying to use your website to make contact with you for customer support. If you click on the "chat with us" it does nothing. I'm getting Throttled into oblivion daily and it's beyond a joke.

  • spoonfulofcocoa A Spoonful of Cocoa (@spoonfulofcocoa) reported

    @OriginBroadband My broadband isn’t working, I can’t log into my account and I never get transferred to your team on live chat (waited 20 minutes after the message from Botty). Can you help me here instead? Thanks

  • poppocool Stephen (@poppocool) reported

    @OriginBroadband There is nothing to say, you need to stop charging people for a service you can't provide.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @SIM0NALLEN @OriginBroadband Best Advice would be ... LEAVE THIS COMPANY, LEAVE NOW, WHATEVER IT COSTS YOU IN EARLY TERMINATION FEES IS MONEY WELL SPENT, LEAVE NOW , NEVER LOOK BACK, DITCH THIS DOGSHIT COMAPNY FOREVER!