Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 01/18/2026 22:05

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Wi-fi (40%)

    Wi-fi (40%)

  3. Total Blackout (20%)

    Total Blackout (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • ash55081567 ash (@ash55081567) reported

    @__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.

  • GleaveTom thomas (@GleaveTom) reported

    @OriginBroadband our Internet has just stopped is there a problem that hasn't been notified on?

  • DerekWe51929279 Derek Weeks (@DerekWe51929279) reported

    @OriginBroadband can you tell me why you never suggested replacing the router that you initially sent me for go live. After the open reach tech told you it was defective.

  • simonjcope Simon Cope 💙 (@simonjcope) reported

    @OriginBroadban1 @OriginBroadband Got a reply shortly after 10am. Problem resolved a couple of minutes after that. Yes, their tech support acknowledged the outage. Sorry if that doesn't fit with your narrative.

  • itsme05864534 itsme (@itsme05864534) reported

    @OriginBroadband no internet now for 11 and a half hours you having some issues in the me16 areas? Dont tell me you need personal information to tell me if there's an issue I know you don't

  • Iamsofiak_ Sofia K 🇯🇲🇵🇰 (@Iamsofiak_) reported

    NEVER EVER EVER GO WITH @OriginBroadband THEY ARE SHITTTTT

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @OriginBroadband Hey guys if u know what’s good for you, never touch origin broadband as long as you live. Incompetence, bad service, weak WiFi boxes and breakdowns! Do not use!

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband is among the worst broadband providers in the UK, anyone who chooses their service over others such as Vodafone, BT or even TalkTalk is simply making a mistake. Horrible customer support, speeds much lower than advertised, lack of range of contract lengths...

  • willCodeForAle Mark Taylor (@willCodeForAle) reported

    I've just spent half an hour on hold with @OriginBroadband and given up, also 20 mins on webchat with no answer. I'm cancelling as I've not had any broadband for a week, and now I have another reason. How do I cancel if I can't speak to anyone... it's a conundrum.

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Hey @OriginBroadband pls read thread above. You've repeatedly told us there's nothing we can do, as Openreach tampered with our street's cables. But it's been 24 hours without service, several houses affected in SE4 1ES. Do something.