Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 41 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aircraft jambo (@lizc177) reported 3 minutes ago

  @OriginBroadband absolutely disgusting treatment form the payments team no understanding whatsoever so rude can’t wait until my contact is up

• 
  Caz (@Caz62639853) reported 9 minutes ago

  @ash55081567 @OriginBroadband I couldnt agree more….mickey mouse set up, **** customer service and even worse speed

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 13 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Adrian Herridge (@editfmah) reported 14 minutes ago

  @CraftyOldGit @OriginBroadband You can then see if you are getting 1000's of unrecoverable errors causing it to be slow. Or if you are on a really really old ADSL connection (like I was at Longleat), then I kept getting locked into a very low BRAS profile and it would stay at 1-2 MBs for weeks and slowly climb

• 
  Newham Mum Miss T (@MissTIslam82) reported 21 minutes ago

  @OriginBroadband @Ofcom 2/2 I need a refund and origin to stop harassing me for a service they never have provided and still dont provide

• 
  Meghna Majumdar (@MeghnaMajumdar) reported 29 minutes ago

  @OriginBroadband Is there an internet outage?? Or is it just the rubbish router again. Not renewing this connection

• 
  katnipps (@katnipps_) reported 29 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

• 
  Nicole (@nicbar26) reported 32 minutes ago

  @OriginBroadband worst service, no internet connected for a week. Get given runaround every time we call.

• 
  JerryonTwidder (@JerryonTwidder) reported 33 minutes ago

  This is how good @OriginBroadband are at customer service: several times (including over the phone) I have asked them to stop sending me bills for £0.00. This company not only has a useless IT system that sends out such stupid emails but poorly trained staff who take no notice.

• 
  Derek Weeks (@DerekWe51929279) reported 33 minutes ago

  @OriginBroadband @Ofcom No point in messaging you directly. You don’t respond. How do you expect customers to have any confidence in Origin broadband when almost a third of your customers reviews are either poor or BAD.