Origin Broadband outages and service status in Guildford, England

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

• 
  Niamh Hills (@HillsNiamh) reported 29 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  katnipps (@katnipps_) reported 1 minute ago

  Now I have no working broadband at all. Thanks for the help lads @OriginBroadband

• 
  Fibro Jedi (@FibroJedi) reported 2 minutes ago

  @SSE @OriginBroadband Hey, I know your broadband customers were "transitioned" to utility warehouse, but I'm trying to find our broadband credentials. Where are we supposed to go now to manage that service? I can't seem to login to Origin and anxiety makes me nervous to call you

• 
  SpeedTest SpeedSmart (@SpeedSmart) reported 3 minutes ago

  @ParkerColin @CraftyOldGit @OriginBroadband Lots of speed tests use servers that are hosted by the ISP you are using. So your traffic never leaves there network. This makes the result unrealistic. What server location are you testing from and what speed are you paying for?

• 
  Jonathan Wright (@Jonwright70) reported 4 minutes ago

  @OriginBroadband has to be the WORST customer service experience I have EVER had

• 
  Adrian Herridge (@editfmah) reported 7 minutes ago

  @CraftyOldGit @OriginBroadband I have always swapped out my normal faceplate & filter with an NTE5 faceplate and I generally get a far cleaner line. Here I went from 49 -> 58 MBs. I never normally get that good a result, but something about my setup/line must have benefited.

• 
  Leighton Pickering / Lewis (@LeightonLewis4) reported 10 minutes ago

  My Origin Broadband Connection Keep's Going Off, For Long Periods, It's Been Getting Worse Since October 2022, Despite Complaining On Here, Connection Lost From Outside. Please Fix ASAP @OriginBroadband

• 
  Kirsty Ellis (@Kirsty907) reported 13 minutes ago

  @OriginBroadband I have been trying to contact your customer service department all day phone lines not working and online chat has disappeared. I have had no internet since this morning. How can I actually get some help with this.

• 
  george (@chrislvkiz) reported 16 minutes ago

  @OriginBroadband my nat type is always showing strict how do I change it to open as it’s always been a problem but I keep getting fobbed off

• 
  katnipps (@katnipps_) reported 18 minutes ago

  Just spoke to my provider @OriginBroadband - conversation went like this. “My connection is **** and unstable”. Origin, “so… would you be willing to pay us more?” wtf kinda service is this where they have THE AUDACITY to ask you invest *more* into a product that sucks ***?

• 
  dinos22 (@dinos22) reported 25 minutes ago

  @OriginBroadband support team told me that they’ve received numerous reports of similar problems other customers are facing!