Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 12/03/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

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Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • jlmdambrosio Joanna D'Ambrosio (@jlmdambrosio) reported

    @OriginBroadband so I can't watch any of my streaming services because apparently my ISP is in the USA? WTF? Get it sorted. I'm paying for services I can't use thanks to this lot of jokers. Biggest mistake I ever made moving to Origin. Worst ISP i've had by a country mile.

  • BerwynServices Berwyn Business Services Team (@BerwynServices) reported

    Who is @OriginBroadband CEO? I want to make a YOU Tube Video on your Disgusting Shambolic Service. @MartinSLewis If you can workout why £70 a month for an OAP is OK, let me know! @ST_Money AVOID Origin!

  • lythamgirl lythamgirl (@lythamgirl) reported

    @OriginBroadband @Leonard41791029 Not one person listens or helps you are supposed to have replied to me Re my complaint which I have raised twice now (3-5 working days I was told) this is now day 6 of the second attempt this started in January we are now March

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    @Ofcom @OriginBroadban1 @OriginBroadband I’m a relatively new customer to OriginBroadband, but I’ve had more ‘Not connected’ problems in a few weeks than I had in years with previous supplier.

  • Arik809fr Negash Khiar (Ash) (@Arik809fr) reported

    @OriginBroadband, my broadband keeps dropping at 1-3pm, 4-6pm and 12-1.30am, almost everyday. Not sure what to do; no one is responding from the customer service team. I think it’s time to look for another provider.

  • __getinthebin Will Jones (@__getinthebin) reported

    I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    Internet down for the best part of 24 hours, spoke to ‘live chat’ and was told ‘Broadband’ engineers would sort within 24 hours. It’s getting close! @OriginBroadband @OriginBroadban1

  • JstJamieThings JustJamie? (@JstJamieThings) reported

    @OriginBroadband My internet seems to think I'm in the US despite being in Scotland, and each time I click your "Chat Live" button on the site, nothing happens. Help.

  • boxmouse27 bmouse (@boxmouse27) reported

    @OriginBroadband we have had no WiFi since Thursday - still waiting for an engineer and no comms from you privately - we need to work tomorrow, how are you going to fix this ASAP?

  • __getinthebin Will Jones (@__getinthebin) reported

    @OriginBroadband I’m on hold to you for the second time today now. Is anyone going to pick up? The first dude fobbed me off with some nonsense. If you’re going to give first line support techs things to BS customers with, at least make it believable. Also, pro tip: don’t try to BS a techie.