Origin Broadband

Origin Broadband Outage Report in Guildford, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Guildford, Surrey, England 02/18/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (50%)

    Internet (50%)

  2. Total Blackout (25%)

    Total Blackout (25%)

  3. Wi-fi (25%)

    Wi-fi (25%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Origin Broadband Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • arnoldiesel Ant ⬆️ (@arnoldiesel) reported

    @OriginBroadband Hey guys if u know what’s good for you, never touch origin broadband as long as you live. Incompetence, bad service, weak WiFi boxes and breakdowns! Do not use!

  • ash55081567 ash (@ash55081567) reported

    @__getinthebin @OriginBroadband Origin is the worst internet provider. It’s customer services is so bad.

  • jacobrien55 jac (@jacobrien55) reported

    @OriginBroadband Thanks but I've now managed to contact customer services

  • BenPetrakis Nigel Thornberry (@BenPetrakis) reported

    @OriginBroadband is among the worst broadband providers in the UK, anyone who chooses their service over others such as Vodafone, BT or even TalkTalk is simply making a mistake. Horrible customer support, speeds much lower than advertised, lack of range of contract lengths...

  • MattieBoy92 MattHeeley. (@MattieBoy92) reported

    So our @OriginBroadband went down last night.. Its not been nearly 10 hours and it's still not come back on. 😒😒

  • ImpactGroupDT David Trott 📣 Impact Digital Marketing (@ImpactGroupDT) reported

    A few years ago, we had an account with @OriginBroadband - I've no idea what it's like now, but back then our connection was appalling. Barely any speed, connection dropping frequently, little to no customer service. It might be ace now, I've no idea. 1/7

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @simonjcope @OriginBroadband customer support open at 10am, they only have 2 tech support people so you may be waiting a while. There has a been an outage if you look on downdetector but @originbroadband and denying this currently

  • BenjiPress Ben Press (@BenjiPress) reported

    Diabolical @OriginBroadband Internet down again. ZERO communication.

  • willCodeForAle Mark Taylor (@willCodeForAle) reported

    I've just spent half an hour on hold with @OriginBroadband and given up, also 20 mins on webchat with no answer. I'm cancelling as I've not had any broadband for a week, and now I have another reason. How do I cancel if I can't speak to anyone... it's a conundrum.

  • sarahspoon Sarah (@sarahspoon) reported

    @OpenreachHelp Yes I know, been back & forth with @OriginBroadband for weeks. They say it’s your issue. The problem is with the Internet coming into the house, NOT our router. I just want to know why you’re sending engineers without warning and destroying our street’s ability to work?