Origin Broadband

Origin Broadband Outage Report in Cranleigh, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cranleigh, Surrey, England 09/11/2024 03:20

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (3%)

    E-mail (3%)

Community Discussion

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Origin Broadband Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • DebiDP Debi Patnaude (@DebiDP) reported

    @obryssau @OriginBroadband #wakeupbryssau you need to look at you customer service systems . Your poor staff are obviously been hung out to dry and your customers are receiving #substandard service

  • emmameaden1 Molly & George (@emmameaden1) reported

    @OriginBroadband I've phoned (30 minute wait to speak to someone), been promised calls back and am now online to someone who is seemingly unable to help. It's your product failing and I'm spending all my time trying to sort it. I'll message you but you take it from there.

  • melany_dixon Melany Dixon (@melany_dixon) reported

    @OriginBroadband No internet again, 5th time in 3 days. Wi-Fi that drops in and out all the time is not what I was promised or what I pay for (your top fibre package!) I am sure I have enough evidence now to prove the service is not being provided as promised, I want out of my contract with you

  • poppocool Stephen (@poppocool) reported

    @OriginBroadband There is nothing to say, you need to stop charging people for a service you can't provide.

  • Schmell_DeCoffe Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported

    @OriginBroadban1 @OriginBroadband the company boasts a customer base of over 400,000 users, but has only 2 permanent tech support staff, with 2 more helping when the are not making tea or sweeping up ... that alone should tell you something.

  • SIM0NALLEN Sim0n Allen 🌍🇮🇪🇬🇧🇪🇺 (@SIM0NALLEN) reported

    @OriginBroadband any advice I can give to my elderly parents who have been left without internet access for the past week by yourselves despite having been told it would be resolved in 24hrs? Also promised a new router which has never arrived.

  • itsme05864534 itsme (@itsme05864534) reported

    @SIM0NALLEN @OriginBroadband I would 100% agree with wake up and smell the coffee do not go with this company they are terrible

  • nickytip792 nickytipping (@nickytip792) reported

    @not_broadband @OriginBroadband My router has broken can't get internet connection still paying the bill but want £40 for a new router after the engineer said its blown and bin it as no good i won't be renewing my contract with origin broadband

  • CMaton1 C. Maton (@CMaton1) reported

    @OriginBroadband When my mother eventually got through to origin broadband support, their first idea was to perform a router hard reset, problem is my mum had upgraded from shitty single band router which then deletes the net login settings, removing her access to her internet

  • AndyPDarvill Andy Darvill (@AndyPDarvill) reported

    @Schmell_DeCoffe @OriginBroadband If I can’t I will simply exercise my right to cancel as the product is not fit for purpose, I rarely have internet problems but the customer service team are useless and trained liars