Origin Broadband

Origin Broadband Outage Report in Cranleigh, Surrey, England

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Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Origin Broadband Outage Chart in Cranleigh, Surrey, England 12/07/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. E-mail (6%)

    E-mail (6%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Origin Broadband Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

  • HillsNiamh Niamh Hills (@HillsNiamh) reported from Cranleigh, England

    @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DaveLloyd55 @OriginBroadband if you still havent got through i can give you the direct dial of the finance manager to help resolve your problem

  • middlecrov Hester Rose (@middlecrov) reported

    Me: I’ve spent time&money getting internet to work w/ your router+service Origin: unfortunate Me:?? Origin: fine have credit on your account Me: when? Origin:... Me:...? Origin: your monthly bill is ready and you owe us money @OriginBroadband this is why no one likes you

  • DavidInSouthend DavidInSouthend (@DavidInSouthend) reported

    @OriginBroadband Customer tweets complaint about cust svc not being able to fix incorrect bill. Origin Broadband social media team reach out and collect all the information. Tells cust they can't help and only course of action is to call the people who've already not fixed it three times.

  • __getinthebin Will Jones (@__getinthebin) reported

    @chickabiddybex Well, according to @OriginBroadband’s technical support!

  • Rob9874 Rob (@Rob9874) reported

    @OriginBroadband I live in the US and am getting emails for a UK customer who is late on his bill (probably because they’re coming to me). Please let me know how to get this resolved.

  • smoookeys smokey O (@smoookeys) reported

    @OriginBroadband please help! Not in the current economic situation you charging customer fee for leaving, even when they cancelled before service starts

  • __getinthebin Will Jones (@__getinthebin) reported

    @louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.

  • davidjbodman David Bodman (@davidjbodman) reported

    @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

  • OriginBroadban1 OriginBroadbandComplaints (@OriginBroadban1) reported

    @DavidInSouthend @OriginBroadband very odd advice as the few people who are on social media are also the customer service team. All part of the act to make Origin seem bigger than they are

  • DimmockAlf Alf Dimmock (@DimmockAlf) reported

    @OriginBroadband network down again, I’m seriously concerned about my decision to join Origin