Origin Broadband Outage Report in Cranleigh, Surrey, England

Origin Broadband is an Internet service provider and network operator based in Yorkshire. The company provides consumer and wholesale internet connectivity, including FTTC, ADSL2+, Leased Lines, wireless 'point to point' systems, and general fixed-line telecommunications services.

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Problems in the last 24 hours in Cranleigh, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Cranleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Origin Broadband users through our website.

1. 

   Internet (69%)

2. 

   Total Blackout (10%)

3. 

   Wi-fi (10%)

4. 

   Phone (8%)

5. 

   TV (2%)

6. 

   E-mail (1%)

Community Discussion

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Origin Broadband Issues Reports Near Cranleigh, England

Latest outage, problems and issue reports in Cranleigh and nearby locations:

• Niamh Hills (@HillsNiamh) reported 25 minutes ago from Cranleigh, England

  @MartinSLewis I’m with @OriginBroadband on £17.99 a month for 35mbps on their Superfast Broadband. Have just switched - was previously on standard broadband. Occasionally drops out & had one day in November where service dropped out completely but otherwise ok.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• Will Jones (@__getinthebin) reported a minute ago

  I’ve been on hold to @OriginBroadband for almost 20 minutes at the time of this tweet and my DSL connection has dropped 6 times in that time alone. Do you just not give a **** about your customers? Do you honestly think this is meets the “high level of service” you brag about?

• Berwyn Business Services Team (@BerwynServices) reported 5 minutes ago

  Who is @OriginBroadband CEO? I want to make a YOU Tube Video on your Disgusting Shambolic Service. @MartinSLewis If you can workout why £70 a month for an OAP is OK, let me know! @ST_Money AVOID Origin!

• Will Jones (@__getinthebin) reported 5 minutes ago

  @OriginBroadband I’m on hold to you for the second time today now. Is anyone going to pick up? The first dude fobbed me off with some nonsense. If you’re going to give first line support techs things to BS customers with, at least make it believable. Also, pro tip: don’t try to BS a techie.

• Will Jones (@__getinthebin) reported 8 minutes ago

  @louotway @chickabiddybex @OriginBroadband I called their support a second time today. The second guy (who was far more helpful and escalated the complaint) confirmed my suspicion that this was absolute nonsense.

• David Bodman (@davidjbodman) reported 14 minutes ago

  @middlecrov @OriginBroadband Hi, if you do want to leave because of the price hike, they have breached their "Terms of Service" for fixed-term customers (in "Price Changes" section). They are also contravening Ofcom General Condition 9.6. They must give you the option to leave without penalty. Good luck!

• Derek Weeks (@DerekWe51929279) reported 15 minutes ago

  @OriginBroadban1 @OriginBroadband I fail to see how Ofcom can allow this cowboy company to carry on scamming customers the way they do. They are a complete mess to deal with.

• sazz ✌🌞🌻 (@saaaraaaaahh) reported 15 minutes ago

  Concerning that the Sun "newspaper" has a grasp on the internet issue (affecting thousands) yet @OriginBroadband tell me I do have Internet, they dont think theres a problem and I should just try resetting it...OR wait 24-48 hours for them to confirm I have an issue. Fab.

• Asa Di Ya (@Adajesu3) reported 16 minutes ago

  @OriginBroadband no internet almost 24hrs, got a customer care he tried something that didn't work and said they will get technical help to me 2 to 3 working days. Who does that? am working from home. Get this fixed immediately

• Hester Rose (@middlecrov) reported 17 minutes ago

  @nowtvhelp Nope I’m with @OriginBroadband, for my sins. Does your customer service team respond to your customers? Bc if so then baby I’m yours.

• Moi Ali (@MoiAliEdinburgh) reported 19 minutes ago

  @OriginBroadband @RealKiro @OriginBroadband no service yet again. Having to use phone data just to work. Please resolve outage in Edinburgh area