Origin Broadband outages and service status in Brighouse, England

Problems in the last 24 hours in Brighouse, England

The chart below shows the number of Origin Broadband reports we have received in the last 24 hours from users in Brighouse, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Origin Broadband Issues Reports Near Brighouse, England

Latest outage, problems and issue reports in Brighouse and nearby locations:

• 
  IrishEye🇨🇮☘️ (@IrishEye9) reported 12 minutes ago from Bradford, England

  @OriginBroadband 45 minutes on the phone : No answer. Email blocked. Live Chat not working. Swittched to Origin but now Land-line is dead so no Internet. Feckin Shambles.

Origin Broadband Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Haley Bennett (@HaleyBe35252380) reported 3 minutes ago

  @OriginBroadband Why can't I log into my account or get hold of customer support? I have been trying for weeks! Poor effort. I am Moving home and need to disconnect. Guess I will just cancel the direct debit instead!!!

• 
  Wake UP! and smell the Coffee (@Schmell_DeCoffe) reported 5 minutes ago

  @PerBetts @OriginBroadband After paying be sure to cancel any Direct Debit or Recurring Card Payment that Origin have set up (they usually set the RCP up without asking permission (naughty)). This will prevent them from taking money from your account when they have one of their frequent computer glitches.

• 
  Rob Clark (@Rob_Clark) reported 8 minutes ago

  @OriginBroadband so no 24/7 technical support number any more so have to report issues on twitter - not been able to connect in DE65 line sync looks ok so issue looks further upstream

• 
  Ken Crompton (@KenCrompton62) reported 10 minutes ago

  @OriginBroadband why are you tweeting me threatening penalty charges for exiting my contract early? You also emailed me saying I could leave without penalty because you breached your contract with me! It took over 6 months for you to admit you were wrong & have appalling service!

• 
  Mike Wilson 🐟 (@CraftyOldGit) reported 11 minutes ago

  @editfmah @OriginBroadband Well the problem I was having turns out not to be with Origin. On my iPhone, the SpeedSmart app reports < 5Mbps, the same app on my iPad reports > 35Mbps. Problem lies with phone by the look of it. Mystifying. Will investigate that face plate idea, thanks.

• 
  David Bodman (@davidjbodman) reported 15 minutes ago

  @OriginBroadband: Sorry we messed up, but we credited your account and now the next month is free. Also @originbroadband: You haven't paid last month's bill, so we're going to charge you £10 and limit your service in 7 days. How would you rate your service?

• 
  OriginBroadbandComplaints (@OriginBroadban1) reported 20 minutes ago

  just to add clarity, when we worked at @originbroadband we were told to never issue a refund until it had been chased 3 times. (its still the process)

• 
  Gertrud (@GertrudGem) reported 21 minutes ago

  @OriginBroadband I noticed 2 direct debits on the same day on 2 occasions. Can somebody please help?

• 
  Mark (@TechTonix) reported 21 minutes ago

  @OriginBroadband Have @OriginBroadband gone bust? Broadband no longer works, the customer portal doesn't work and no one answers the phone or DMs. It's all looking like time to find a new supplier.

• 
  JerryonTwidder (@JerryonTwidder) reported 24 minutes ago

  So when you "move house" as a @OriginBroadband customer they treat you as a new customer, give you a new customer reference, leave the old account intact and put you on a new contract. WTF can't they just tie the new supply address to the existing account and contract?