Plusnet Outage Report in Wetherby, City and Borough of Leeds, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wetherby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wetherby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Plusnet
Plusnet is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wetherby, City and Borough of Leeds, England
The most recent Plusnet outage reports came from the following cities: Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Internet | |
| Leeds |
Total Blackout | |
| Leeds |
Wi-fi | |
| Leeds |
Internet | |
| Leeds |
Internet | |
| Leeds |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wetherby, England
Latest outage, problems and issue reports in Wetherby and nearby locations:
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Craig
(@TagCraigy) reported
from
Leeds, England
@virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.
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Dave
(@davejackobantam) reported
from
Leeds, England
Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬
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Lindz 🏃♀️
(@LBradz) reported
from
Leeds, England
Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye
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carwu1
(@carwu1) reported
from
Leeds, England
@RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work
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Sally 💙
(@rosetintedlass) reported
from
Harrogate, England
@rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amber Denny
(@Amber_DennyLGfL) reported
@Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.
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ElizaW
(@walksmimi) reported
@steve87540247 Not yet! @Plusnet is the provider & they said BT will fix as fault at the exchange. Ridiculous the time it takes when we all need to stay home but need the internet! #comeonBT
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POP
(@CorpPOPHyde) reported
@Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)
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Kai Hilton-Jones
(@kai_hj) reported
@plusnethelp Are existing customers able to contact Plusnet customer support via web chat or email? I have a family member who is hard of hearing, so phone support won't work.
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Chloe
(@ChloesPJs) reported
My parents are still without internet almost 3 weeks after @Plusnet said @OpenreachHelp needed to “test something”. This is some really **** customer service for us being new customers. And to think we moved away from @virginmedia because they weren’t able to fix their line.
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Chloe
(@ChloesPJs) reported
@Ofcom is there any way to get service restored? Internet is such an important part of life even more so with the effects of the pandemic. @Plusnet is just incapable of even applying pressure to @OpenreachHelp to fix the issue and we are still paying for internet we don’t have.
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SPT
(@stevetaylor13) reported
@plusnethelp changed to Plusnet on 10th Feb. Taken until today for service to start. Due to long transfer have been charge post deal service price by current provider £21 more than Plusnet deal. just received email saying I’ve a £4.70 credit for this. 35 days to switch service!!
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet @plusnethelp Why am I still receiving messaged to pay for my internet when I have been with another provider since January , the worst company.
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Helen Surridge
(@helensurridge32) reported
@plusnethelp I need internet to do my NHS job. 9 working days without internet is really poor! Not how you keep loyal customers @plusnethelp @Plusnet
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Graham Capper
(@Capperisms) reported
@lizpusey @plusnethelp @Plusnet That's attrocious service. Might be worth talking to Money Saving Expert, or even You and Yours. They'll bump Plusnet into action and maybe reduce the chances of it happening again.