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Plusnet Outage Report in Wetherby, City and Borough of Leeds, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Wetherby, England

The most recent Plusnet outage reports came from the following cities: Leeds.

CityProblem TypeReport Time
Leeds E-mail 1 month ago
Leeds Internet 3 months ago
Leeds Total Blackout 4 months ago
Leeds Wi-fi 4 months ago
Leeds Internet 5 months ago
Leeds Internet 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

  • carwu1
    carwu1 (@carwu1) reported from Leeds, England

    @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

  • kwooffindin
    ken wooff (@kwooffindin) reported from Sherburn in Elmet, England

    @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

  • davejackobantam
    Dave (@davejackobantam) reported from Leeds, England

    Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

  • rosetintedlass
    Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • Quinch1199
    Quinch Gaming (@Quinch1199) reported from Leeds, England

    @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

  • LBradz
    Lindz 🏃‍♀️ (@LBradz) reported from Leeds, England

    Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

  • camelsbestmate
    Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • ElectricOblong
    Chris Freeman (@ElectricOblong) reported from Garforth, England

    @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

  • neilkidd51
    neil kidd (@neilkidd51) reported from Bishopthorpe, England

    @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

  • TagCraigy
    Craig (@TagCraigy) reported from Leeds, England

    @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewHenry
    Matt Fleming (@MatthewHenry) reported

    It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband

  • SteveisSensible
    Steve Bannister (@SteveisSensible) reported

    @MarcAspinall Plusnet are super-helpful if you ever have any problems.

  • samsul73
    Syed S Huda (@samsul73) reported

    @Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.

  • Coolcats457
    Question every thing. (@Coolcats457) reported

    @MartinSLewis Question can I have some advice. I took a unlimited fibre extra with Plusnet. Since then I have not received the speed promised. When I contacted them I get messed around saying it's Open reach fault. I have 11 months remaining. Can I terminate without penalties?

  • Alteredgeist
    Uncle Establishment (@Alteredgeist) reported

    @Plusnet We keep having small outages. Even a small outage is a nuisance when I'm working from home - I work with video so it breaks huge uploads/downloads & breaks the VPN, costing time. The account is in my housemate's name, I'll have to get him to get in touch when he has time.

  • FourWaterReed
    Muad'Dib in the streets, Shai-Hulud in the sheets (@FourWaterReed) reported

    @MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.

  • simonbrett
    Simon A Brett (@simonbrett) reported

    @TheJonFreeman @Plusnet I changed mobile from @Plusnet because of how poor the signal was at times - particularly at work

  • spunkster69
    West Yorkie Bloke (@spunkster69) reported

    @Plusnet nothing but a bunch of lying thieves disguised as a company. How can you knowingly take payment for a service you offer to commence on X date knowing that date won't be happening but then won't give the money back as fast as you took it. I call that corporate theft.

  • MatthewHenry
    Matt Fleming (@MatthewHenry) reported

    @Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?

  • asmith_1979
    Andy Smith (@asmith_1979) reported

    @Plusnet Trying to set myself up on your community forums but not receiving the verification email. Email address is correct. Are you having system issues?