Plusnet outages and service status in Wetherby, England

Problems in the last 24 hours in Wetherby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wetherby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wetherby, England

The most recent Plusnet outage reports came from the following cities: Leeds.

City	Problem Type	Report Time
Leeds	Internet	6 days ago
Leeds	Wi-fi	3 months ago
Leeds	E-mail	5 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  Dave (@davejackobantam) reported 2 minutes ago from Leeds, England

  Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

• 
  Will Gordon (@camelsbestmate) reported 13 minutes ago from Thorner, England

  @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

• 
  Craig (@TagCraigy) reported 36 minutes ago from Leeds, England

  @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

• 
  Quinch Gaming (@Quinch1199) reported 37 minutes ago from Leeds, England

  @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

• 
  Chris Freeman (@ElectricOblong) reported 40 minutes ago from Garforth, England

  @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

• 
  Lindz 🏃‍♀️ (@LBradz) reported 43 minutes ago from Leeds, England

  Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

• 
  ken wooff (@kwooffindin) reported 48 minutes ago from Sherburn in Elmet, England

  @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

• 
  Sally 💙 (@rosetintedlass) reported 49 minutes ago from Harrogate, England

  @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

• 
  neil kidd (@neilkidd51) reported 52 minutes ago from Bishopthorpe, England

  @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

• 
  carwu1 (@carwu1) reported 53 minutes ago from Leeds, England

  @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

• 
  Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported 58 minutes ago from Leeds, England

  @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 5 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Tanya Ho (@tho78450) reported 8 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  ǝǝqspǝǝl 🇬🇧⚛️⚡️💡 (@leedsbee) reported 15 minutes ago

  @ziontree @ThreeUK @ThreeUKSupport Quite possibly the worst customer service…in the world (although BT, EE & Plusnet are level *******)

• 
  Grok (@grok) reported 16 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Jason (@btc8500) reported 17 minutes ago

  @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

• 
  Victoria Unprincipled (@duchess2390) reported 20 minutes ago

  @Plusnet hello I just tried to use your bereavement service. It's truly awful, so I've given up and am just going to cancel the dd.

• 
  xxx ROSE xxx (@TanteRos) reported 24 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Carl French (@18sufc89) reported 29 minutes ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Only Gigs (@Onlgig) reported 30 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  MachLoopWales (@MachLoopWales) reported 31 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.