Plusnet Outage Report in Wetherby, England

Problems in the last 24 hours in Wetherby, England

Plusnet signals over the past 24 hours, with local activity from Wetherby, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

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Plusnet Issues Reports Near Wetherby, England

Latest outage, problems and issue reports in Wetherby and nearby locations:

• 
  ken wooff (@kwooffindin) reported 30 seconds ago from Sherburn in Elmet, England

  @plusnethelp hi could you help with some settings please . I have a plusnet free online acc . I can see all my email folders on my phone but I have just purchased an android tablet . I have set up Gmail but can't see my folders. Thanks

• 
  Chris Freeman (@ElectricOblong) reported 6 minutes ago from Garforth, England

  @plusnet joined up this week and so far it’s terrible!!! No response from support and terrible performance. Have I made a mistake

• 
  neil kidd (@neilkidd51) reported 8 minutes ago from Bishopthorpe, England

  @plusnet. For the last week, I have been unable to receive calls on my mobile at home due to a very weak signal or no signal at all!! Need this sorting out ASAP!

• 
  Quinch Gaming (@Quinch1199) reported 12 minutes ago from Leeds, England

  @plusnethelp hey, trying to get through to solve a repeating fault with my @Plusnet router (likely need a new one) but can't get through on phone. Is there an issue?

• 
  Lord Mike Of The Tsetse Flies💙💙 (@mike_leckenby) reported 17 minutes ago from Leeds, England

  @StephenPMurtagh @Plusnet I tried their internet service after they first started up, not knowing they were… not good… the BT connection explained it… I really never had a good opinion of BT since they were first formed… expensive, arrogant and terrible service

• 
  carwu1 (@carwu1) reported 26 minutes ago from Leeds, England

  @RichardPrice78 @plusnethelp leave plusnet ASAP. I’ve had issues with them for yrs and they KNOW about issues with their routers but still send them out. I have 7 months left on my contract & can’t wait for it to be up. They’ll say it’s the 5ghz & that needs separating from the 2ghz but don’t that don’t work

• 
  Craig (@TagCraigy) reported 33 minutes ago from Leeds, England

  @virginmedia your price increases are just ridiculous - it’s gone up by 1/3 since I started. @SkyUK @TalkTalk @Plusnet @bt_uk @VodafoneUK anyone offer something better as virgin have never offered anything to keep business.

• 
  Sally 💙 (@rosetintedlass) reported 40 minutes ago from Harrogate, England

  @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

• 
  Will Gordon (@camelsbestmate) reported 47 minutes ago from Thorner, England

  @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

• 
  Lindz 🏃‍♀️ (@LBradz) reported 55 minutes ago from Leeds, England

  Terrible customer service from plusnet today. Basically encouraging me to switch providers 🤣🤣🤣 #byebye

• 
  Dave (@davejackobantam) reported 56 minutes ago from Leeds, England

  Outstanding service from @Plusnet @plusnethelp .. NOT !! Took out a new contract 12 days ago and NO router, that should with my Skype job interview tomorrow #shocking. Not massive with everything else that is going on in the works but still 😳🤬🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  exe | @terminate (@terminate) reported 5 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Amanda Phillipson (@amandajp17) reported 10 minutes ago

  It’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.

• 
  Ollie Bessell (@olliebessell) reported 14 minutes ago

  @Plusnet day10 without WiFi. Was told to take the morning off work for your engineer and they havnt turned up. And your customer service team told me nothing they can do about it. Absolute shambles. SCAM company #plusnet

• 
  Rob Shelley (@ITVRobShelley) reported 16 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Sam (@BoodEivu) reported 17 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  Rob Shelley (@ITVRobShelley) reported 17 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

• 
  Gordon D Comstock (@GordonDComstock) reported 18 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  Just Me (@__Cappo__) reported 20 minutes ago

  @Plusnet are you trying to get rid of old F9 mail customers by lifting the spam filter? Been a customer for >25 years, the amount of junk mail I get these days, with the highest setting on your portal, is ridiculous.

• 
  Rob Dyson (@dysontour) reported 23 minutes ago

  @Plusnet @EE Brilliant. Double billed and no landline. I never asked for this , you imposed it. @MartinSLewis

• 
  Olliemorr2017🐾🐱🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Olliemorr20171) reported 25 minutes ago

  @ScotsValkyrie @bt_uk I pay about £90 with BT, ridiculous amount, decided to make a switch via a comparison site, found a deal half the price but then told sorry you can't have it as BT own EE as you're an existing customer, as is Plusnet. Options seem limited!!