Plusnet

Plusnet Outage Report in Westbury, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Westbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Westbury, Wiltshire, England 01/02/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Westbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bath and Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Total Blackout
United KingdomTrowbridge Internet
United KingdomWestbury Internet
United KingdomTrowbridge Phone
United KingdomFrome Wi-fi
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrDwn101 Not A Number 🇬🇧 🇺🇦 (@AdrDwn101) reported

    Hi @Plusnet Are you ever going to introduce wifi calling? We get very poor or no reception where we live ever since the Orange merger & removal of one of the masts around here. My contract renews in January and this time I do need to have wifi calling, or go elsewhere to get it.

  • nomorelogic NML (@nomorelogic) reported

    @Plusnet is your website chat down today? I’m trying to use it and I keep getting the out of hours message

  • coddy_65 Coddy (@coddy_65) reported

    It's official @Plusnet have the worst customer support service...

  • RAdamHalls Richard Adam Halls (@RAdamHalls) reported

    @DemonTomatoDave Do you use a Plusnet router? I found that to be the issue. Got a cheapy BT one off eBay and never had any issues after that.

  • jejquade Joanna Quade (@jejquade) reported

    My Mum was due to go live on Monday and have an engineer. Phone line works, no broadband and no engineer turned up. Nobody has responded in dms or the messaging service on your website. Your order update is no longer available to check either. This isn't acceptable @Plusnet

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet do you no longer offer an online chat service??

  • TerryDownes20 Terry Downes (@TerryDownes20) reported

    @Plusnet What's the average wait time for calling the customer support number?? I'm 40 mins in and losing the will to live with all these Christmas songs in my ear! Do you have a chat window I can use?

  • winiwoohoo winiwoohoo 🐀 🎨✏🖍🖌 (@winiwoohoo) reported

    @Plusnet Has there been a broadband problem for the last few days? Ours keeps cutting in and out. Not really sure I want to renew if there is an ongoing issue 🤔

  • cortexrock Mark Roberts (@cortexrock) reported

    @Plusnet So I've got to spend another ~40 minutes on hold listening to digitally distorted Christmas songs, in order to speak to someone about cancelling a service we no longer need, because your processes suck?! Utter rubbish.

  • creosotethefat john (@creosotethefat) reported

    @Plusnet Hi Emma, I have sent a DM. However we called the support team the other day who said the appointment with OR was for the 29th Dec, now its changed to the 3rd Jan?