Plusnet

Plusnet Outage Report in Westbury, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Westbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Westbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Westbury, Wiltshire, England 01/16/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Westbury, Wiltshire, England

The most recent Plusnet outage reports came from the following cities: Bath and Devizes.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomDevizes Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Westbury, England

Latest outage, problems and issue reports in Westbury and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hepponstall_g Gavin Hepponstall (@hepponstall_g) reported

    @Plusnet terrible wait time 3wks+ to obtain a new connection from plusnet. Stay away from "the best customer service provider" You will not receive your internet even after chasing every freaking day. They will put your issue on hold and off hold without taking action. STAY AWAY!

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.

  • kizamilovemail specimen♡girl (@kizamilovemail) reported

    hey @O2 i think you might want to sort out the amount of number spoofing scams on your network bc ive just had to explain to a confused man that no, my sister didn't phone you plusnet never did this to me

  • Driifty_ Driifty_ (@Driifty_) reported

    @Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!

  • Tash1ngs Tash Ings 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Tash1ngs) reported

    @Plusnet Hi. Tweeted your other help page last night. My WiFi dropped out constantly. I've had no connection since 6pm yesterday evening. Can somebody assist with that please

  • sciolisthjf Howard Fisher (@sciolisthjf) reported

    @Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?

  • vlb243 Vanita Bhavnani (@vlb243) reported

    @Plusnet seriously now after 5 days with no landline or broadband you are telling me there is an outage at the North Wembley telephone exchange which won’t be fixed by open reach at the earliest 30th June with no guarantee of that!

  • nadeanne Sinead O'Donnell (@nadeanne) reported

    @Plusnet got no connection in Yeovil Somerset, when we called cust svc we’re told down but no timeline for when back up. Can you advise? Need to know if I need to find another workplace today! Thx

  • CAontu Chris McHugh (@CAontu) reported

    @Plusnet I’ve been trying to get help from you for over a week now.

  • James45438894 James (@James45438894) reported

    @Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal