Plusnet Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Frome, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 14: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Jenny Sibthorp (@jennysibthorp) reported from Frome, England
@plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!
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Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
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mrandmrscwms (@mrandmrscwms) reported from Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Wright (@DamianWr1) reported
@Plusnet - my service has progressively become worse over the last few hours. DNS errors, then I rebooted the router and received a private IP, then the router could not authenticate and now there is nothing and I'm not even getting sync? you're not up yet!
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Plusnet (@Plusnet) reported
@terrapinspocket Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet (@Plusnet) reported
@CllrRBennett Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet (@Plusnet) reported
@AndrewGalvin14 Hi Andrew, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield
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Barnaby Mercer (@BarnabyMercer) reported
@xrachelizabethh @Plusnet @pfrr It's still not working though.
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Plusnet (@Plusnet) reported
@lnfinite_loop Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Plusnet (@Plusnet) reported
@rktecture Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.
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Tan Stevens (@tan_stevens) reported
@Plusnet so is there a timeline for when the nationwide outage will be back up and running?
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James Holder (@JamesHolder89) reported
@Plusnet Despite your messages on social media I along with seemingly hundreds of others still have no Internet access. The problem is not fixed as you keep telling people
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Hello, I'm Helen (@TweetwithHelen) reported
@Plusnet @RishiV25 It’s not resolved here. Still not working.