Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 03/06/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mcooper5318008 Matt Cooper 💙 #NHSPay15 #BLM #XR #LoveRageRebel (@mcooper5318008) reported

    Hi @Plusnet As a customer of yours, I'd like to know that you will not be advertising with GB news? #DontFundGBNews

  • SnatchUK dollar (@SnatchUK) reported

    @virginmedia Your internet is terrible and I’m leaving you!!! Prices go up often! Don’t get the correct service, broadband speeds ain’t as fast as you claim, playing Fifa on virgin media is the worst , you need to sort it out, I’m going to be honest even Plusnet is better !

  • John_E19 💙 (@John_E19) reported

    @georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.

  • HindleRay RayHindle💙❄️European,#FBPE/Rex-RAF, detest#Brexit (@HindleRay) reported

    @Plusnet as a long time customer, can you assure me that you will not be advertising on the new channel #GBNews when it launches?

  • hr_darren A better Wales is Possible (@hr_darren) reported

    @AndrewMorganRCT @skytv I had the same and moved to Plusnet... Their customer service is excellent.

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    Thank you doesn’t quite seem enough @Plusnet but after @WeAreOpenreach engineer placed a botched report yesterday, you escalated again & got another today who got a team, fixed the line that came down, restoring my phone line & broadband, which has made life immeasurably easier!

  • toodlepipette Kate Armitage (@toodlepipette) reported

    @ElferzzGaming Move to Plusnet. Been with them for 6 years and can't fault them. I couldn't recommend shell to anyone with the way they treat customers.

  • CarenL1981 Caren Leatherland (@CarenL1981) reported

    @Plusnet I have had internet with yourselves for about 2 weeks & it’s been shocking. WiFi disconnecting 6 times plus a day, constant buffering. Please help.

  • twittwootoot Cynical image-breaking rebel (@twittwootoot) reported

    @plusnethelp You sent me an email saying "Your Plusnet Protect service has been cancelled" and "If you still have the Plusnet Protect software installed on your PC, you should now uninstall it." What is Plusnet Protect? How would I know if I had it? Wouldn't YOU know? I don't!

  • s_rowles Stephen (@s_rowles) reported

    @Plusnet so my broadband is out for the 2nd time today. Go to support pages, says you are open until 10pm, phone up and lines say you closed at 8pm. Live chat also not available all day. Not great :(