Plusnet Outage Report in Frome, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Plusnet
Plusnet is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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Jenny Sibthorp
(@jennysibthorp) reported
from
Frome, England
@plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Gavin Bailey ✋☝️
(@GavBailey79) reported
from
Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Magic Cram Crock
(@craig13mcc) reported
@Plusnet Hi guys, are there any reported issues with broadband in Glasgow? I'm constantly dropping connection, then reconnecting - have been stuck in this cycle for over half an hour now.... Cheers C
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Peter Forbes
(@PScotfree) reported
@Plusnet when engineer visits to install FTTP does he/she remove telephone cables from house ? Or do you shut down lime remotely ?
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Kate Falconer
(@kfalconer150) reported
@Plusnet are there problems in the Perth area. My broadband has been very unstable over the last few days
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sue sewards
(@sethsmum1) reported
@Plusnet I have been waiting 3 weeks for confirmation of cancellation. Hanging on the phones is not an option. The service shows I made the right decision to leave
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Anna Hall
(@anski1) reported
@Plusnet really are a shower of …. My 86 year old mum swapped to them 2 weeks ago and she is still without broadband. How bloody difficult is it? Their engineers must be ridiculously stupid!
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Babooshka McMenamin 💙
(@BabooshkaMac) reported
@Plusnet So v disappointed that without warning you actually restricted my service today…not so much great customer service. Hmmm….Plusnet, you need to think twice - you’re in the comms biz after all. Why not contact me? You’re quick enough to text out surveys!
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Morgan
(@morganj90) reported
@Plusnet hi. We were expecting an engineer to attend tomorrow to install new fibre router etc. The date was changed by yourselves to a day we are unavailable. Tried contacting to rearrange but no joy, is there anything you can do to help? Thanks
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AudiopleXus Studio
(@AudiopleXus) reported
@Plusnet Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days you won't get you money back First it was 5 to 10 days then 21 days, then they said we can only pay you back on the date of your contract, still nothing
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Terri Apter
(@TerriApter) reported
@Plusnet The “view bills” option on the website is not working and there is no way of seeing itemised charges.
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Harry Hellery
(@harryhellery12) reported
@Plusnet why is my broadband speed super slow