Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 01/25/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PUSBMartyn COYB Martyn 🥅🏒 (@PUSBMartyn) reported

    @Plusnet I have been a customer for a number of years and still have a Huawei EchoLife HG612 connected to a ASUS router can I request a Hub 2 to replace the two units I have never been offered a hub1 or a hub2

  • Barbara07549007 Barbara Rivers (@Barbara07549007) reported

    @EE why is it impossible to speak to a manager? Are they frightened or simply don’t care. 2 elderly people in remote position shut down phone and Bband from Plusnet which worked but hasn’t connected to EE. Nobody appears concerned.

  • PiesMcQ Pies McQ (@PiesMcQ) reported

    @Plusnet It is now over 3 weeks since I paid you to install Broadband- you still have not even found the phone line, I dont think you are capable of supplying me with a service, I want my money back and my contract cancelled.

  • libertytactics Lou Liberty Tactics (@libertytactics) reported

    @Plusnet you have falsely sold me a new c2 year contract . Unable to get through to you. You have done nothing to help me, given me lip service to continue to be a customer . Falsely selling me a 2 year contract . Disgusting

  • foxes1957 Red Ange 📚 (@foxes1957) reported

    @needsomesun We’ve always had plusnet no trouble x

  • Plusnet Plusnet (@Plusnet) reported

    @Ash_OB Hi there, Sorry for the delay. You'll need to speak with our customer options team, as they are the only team that can help with this. Their number is 0800 432 0080 and their opening hours are: 08:00 - 20:00 Monday to Friday 09:00 - 19:00 Saturday 09:00 - 18:00 Sundays Plusnet

  • Fitbawdiaries82 Fitbaw diaries (@Fitbawdiaries82) reported

    @Plusnet you are a disgrace FACT and your customer service is pathetic.

  • rr123xx G. (@rr123xx) reported

    @Plusnet When I made a complaint on Thursday, your advisor told me I would hear from you within 24 hours. Why have I not heard?

  • JayF0190 JayF (@JayF0190) reported

    @Plusnet Is the internet down in SK17? can't connect on full fibre, just orange lights on the hub

  • Barbara07549007 Barbara Rivers (@Barbara07549007) reported

    @EE Totally useless if you think I haven’t spent all my waking hours ring these numbers you are mad. Please read what I say NO ACCESS to any one other than a call handler. Not the high customer service you speak about. Just hope we don’t need urgent medical help. Why cut off Plusnet?