Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 06/29/2025 08:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Bath and Radstock.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout
United KingdomTrowbridge Internet
United KingdomWestbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pethome43 whizzBang (@pethome43) reported

    @Plusnet any ideas when the outage in CT14 9LQ will be fixed?

  • GerardOwens16 Preacher I Love Trump (@GerardOwens16) reported

    @Plusnet can somebody help me access my Plusnet webmail email I have been ringing back and forth for 2 months

  • DollyMar72 Dollymar72 (@DollyMar72) reported

    @Plusnet Hi, I have received a Plusnet MasterCard in the post, but I have no activation code, so how do I activate it? This is a reward for signing up for broadband in March 2025. Please help.

  • vickybarlo Victoria Barlow (@vickybarlo) reported

    @plusnet only provides a phone no for closing account when you can do everything else online. So much for companies making it as easy to leave as it is to sign up. Current wait on phone is apparently 20 minutes. Worst decision I’ve ever made was using this lot and I was a smoker!

  • natsc0tt Natalie (@natsc0tt) reported

    @Plusnet switched over to yourselves as a provider and today was my switch day, I had the confirmation email my broadband was ready to go 2 hours ago yet my router is not turning on whatsoever, been trying for half an hour and no lights are on nothing, can someone help please

  • JohncraigSincl2 John craig Sinclair (@JohncraigSincl2) reported

    the 3 most corrupt UK broadband providers are 1. @NOW broadband 2. @SkyUK @Plusnet there online customer services staff are lazy, arrogant and ignorant, all 3 of them definitely deserves to be thoroughly investigated immediately

  • GavJamDob Gavin James (@GavJamDob) reported

    @Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?

  • LukeMerciless Luke-the-Merciless (@LukeMerciless) reported

    Plusnet your service sucks. Your dumb routers are endlessly losing internet and flashing orange, it's ******* exausting. #Plusnet #poorquality #badprovider

  • DeborahTaylor3 Debbie 💜 🦋🦉 (@DeborahTaylor3) reported

    @virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE

  • A_Williams254 Andrew Williams (@A_Williams254) reported

    @Plusnet Do you still have a live chat? I don't see it on the website. My bill has randomly gone up £7 this month. Looking at the bill, my 'discount' has gone down £7, from £24 discount to £17 discount. Why