Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 12/15/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout
United KingdomTrowbridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GarfieldTheCa15 GarfieldTheCat (@GarfieldTheCa15) reported

    @Plusnet You are absolutely useless. For the second time in 6 months I've got a serious broadband problem - no doubt you'll blame Openreach, but doubtless this won't be resolved until after Christmas. Thank goodness my contract expires in the next year, because I'm definitely

  • xEmilyWood Emily Wood (@xEmilyWood) reported

    @Plusnet Are you able to tell me the charges for cancelling my contract please? I’ll keep an eye on my account until into the new year in case it changes but they seem certain I can’t bring my service across :(

  • willsscott0857 Scott Willams (@willsscott0857) reported

    @oszkar_lovas @Plusnet I recommend Str0n1ium on IG he help me fixed my account asap

  • LeoJayTweets Leo (@LeoJayTweets) reported

    @JTayy_ Think sky is pretty bad in my area :/ plusnet seems to be the fastest but it also doesn’t tell me what the upload speed is so that could ******* kver because I need Atleast like 15-20

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Your service is absolutely awful, I will not be renewing my contract. You can't even supply reliable internet! Any body reading this please leave this joke of an internet provider and dont recommend them to any body.

  • DanielG85362543 Daniel Greene (@DanielG85362543) reported

    @Plusnet Avoid this provider, absolute crap service and full of ****!

  • PositiveToughts Angela (@PositiveToughts) reported

    @Plusnet hi I’m look after my Nans contract with you and unfortunately she would like to conceal her contract. Please can you help us

  • marklpotts Herr Marklepotz (@marklpotts) reported

    @Plusnet whatever problem you claim you fixed. You didn't. For four years i have no problems then, the last few months, you're ripping me off, the broadband keeps dropping out. You have become a truly **** service provider. As soon as this contract ends, you wankers are history.

  • oszkar_lovas Oszkar Lovas (@oszkar_lovas) reported

    @Plusnet Hi, I have issues with my mobile service: - FB Messenger doesn't load on 4G at all in UK - In an EU country I'm on 2G and can't make outgoing calls. I reset my phone but didn't work, CS couldn't help over the phone. Can you please help? Happy to DM w/ details. Thanks!

  • crazycarneysmum Amy Carney (@crazycarneysmum) reported

    @Plusnet your phone lines are down. My bill says it needs paying in 21 days yet you've already turned off our broadband. Is there a way to sort this?