Plusnet Outage Report in Frome, Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Frome, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Frome, Somerset, England
The most recent Plusnet outage reports came from the following cities: Bath.
| City | Problem Type | Report Time |
|---|---|---|
 Bath |
Internet | |
| Bath |
Internet | |
| Radstock |
Internet | |
| Trowbridge |
||
| Bath |
Total Blackout | |
| Trowbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Frome, England
Latest outage, problems and issue reports in Frome and nearby locations:
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mrandmrscwms
(@mrandmrscwms) reported
from
Bathford, England
@MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet
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Gavin Bailey ✋☝️
(@GavBailey79) reported
from
Melksham, England
@GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ele Brown
(@EleBrown241127) reported
@plusnethelp @Plusnet ordered my internet on 23 February. Was meant to be live on 28 March. Open reach told me it was all fixed on 8 April. Still no internet. Escalation team never updates me. Awful customer service.
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Jess
(@jesslouise23) reported
@Plusnet I keep getting texts and emails to say I've almost used my smart cap allowance. I log in to my account and its saying I haven't used any if it and I'm not over usage on calls/texts/data. I've never gone over so why the messages?
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sharon parker
(@tialynx) reported
@Plusnet worst customer service i,m a new customer my service should had gone live 11th april still have no phone or broadband service they ignore all text and emails and when i finally talked to someone at their tech support she put the phone down on me
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Graham Chump ✝️✡️
(@QcNodding) reported
@clim8resistance @ThreeUK I've got two lines coming in. One from Virgin Media Business which is the fast one and Plusnet that is a backup. VMB does go down for maybe 8 hours about once every two months, but you know, that's probably as much as one can expect when mere humans run tech.
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Roland Hoglett
(@RolandHoglett) reported
@SamLowryEsq @clim8resistance @ThreeUK TalkTalk are THE WORST. I used to be with PlusNet who USED to be reliable and cheap but then started that inevitable slide as they got more popular. By the end they were getting bills wrong all the time and the speed nearly halved with NO adequate explanation. So.. **** them.
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Dan C
(@c_c25034057) reported
@Plusnet @Plusnet nice one I have a 2 week child and now broadband no working CCTV at home and know 24 help line
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Plusnet
(@Plusnet) reported
@HF_Universe Hi Holly, I'm really sorry you're still getting billing emails from us after cancelling. Please get back to me on a DM with your mobile number and I'll fix that for you. Apologies for the delayed response too we've been busier than expected. - Adam - Plusnet Sheffield
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james
(@jam4453) reported
@Plusnet Mobile phone and data not working in NR13 for more than a week. Status checker still says will be repaired in 16hours!!
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thatbloodywomanreads
(@datbloodywoman) reported
@Plusnet Hey 👋 I’ve recently moved home and the previous owner had Wi-Fi with you. Her account closes tomorrow (19th) and she has left the router behind. Is there an easy way for me to continue the service or do I have to sign up from scratch as a new customer?
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Catherine Fox-Smith
(@CSFmith) reported
@Plusnet we're having issues with our broadband connection. Is there a known problem in the Banbury area?