Plusnet

Plusnet Outage Report in Frome, Somerset, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 04/19/2025 10:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout
United KingdomTrowbridge Internet
United KingdomWestbury Internet
United KingdomTrowbridge Phone
United KingdomFrome Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet at the moment it seems to be working, so maybe it just needed to settle down, thanks. Just a strange situation to be disconnected when working on a house two doors away!

  • simonsimps Simps (@simonsimps) reported

    @Plusnet What the hell is going on with your mobile service in Coventry?My wife and 2 kids are stuck 40 miles from home because they have no mobile data and cannot use google maps and is lost and VERY UPSET! I'm beyond angry and I also have hardly any service or data here at home

  • dollypeg75 elle (@dollypeg75) reported

    @MoneySavingExp Contacted @plusnet today to query my bill. Didn't have to wait long on the phone. It was great to speak to a real friendly person who sorted my problem straight away. I was due a refund no quibble completed straight away. Fab experience.

  • happyrocks Katharine Gladstone (@happyrocks) reported

    @bt_uk @MoneyTelegraph Switched back to previous provider (Plusnet) and now been sent an enormous bill from BT for “breaking the new contract” that I’d tried to cancel twice. The saga involves all BT companies: EE, Plusnet, BT residential and BT business. 2/4

  • AngusMcGrumpy Angus (@AngusMcGrumpy) reported

    @plusnet we're moving house, you agreed a transfer date of 12/04/22. You then changed that, as you couldn't get an engineer, to 20/04/22. But you've still cut off the internet at our old house. Your customer service agent just told me this was our fault and hung up. C***s.

  • Plusnet Plusnet (@Plusnet) reported

    @FionaGowenlock It's possible the drop was caused while they were working to solve an issue with another property on your street. Openreach do employ additional groups to help with their work and I can confirm that Kellys is one of these groups. -Tony Plusnet Sheffield

  • sadnaC91 Sadna (@sadnaC91) reported

    @skytv moved over to you from @Plusnet and lost our landline number in process. being told different things about old number being retrievable by different agents. @skytv can someone help please and dm?

  • Plusnet Plusnet (@Plusnet) reported

    @rhian_waygood Hi Rhian. I'm very sorry that you have received this communication after closing an account due to a bereavement. I will pass on feedback regarding the poor experience that you've had here. Regards, Emily Plusnet Leeds 🌞

  • NicolaMclella11 Nicola Mclellan (@NicolaMclella11) reported

    @Plusnet called and messaged you today, our phone lines down and won't be fixed until Friday, even though its a business land line for a hairdressing and beauty salon, I was told it takes atleast 2 days to get an engineer out. Wonder if you'll reimburse for the customer loss.

  • BrianRaymondBro Brian Raymond Brown (@BrianRaymondBro) reported

    @Plusnet For the last fortnight your service keeps failing and I have no broadband. What is the reason and what are you going to do about it please?.