Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 04/24/2024 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Trowbridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomTrowbridge Total Blackout
United KingdomMelksham E-mail
United KingdomBath Internet
United KingdomRadstock E-mail
United KingdomBath Internet
United KingdomBath Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @plusnethelp PlusNet have tried to call this morning but have been on hold for in excess of 40 minutes. Can I please cancel my engineer appointment tomorrow? Thank you

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet can't get a WiFi signal in the bedroom! Any ideas on how to get one? No where else we can connect the router!

  • Balloonatics1 Balloonatics (@Balloonatics1) reported

    @bt_uk Thank you. Although plusnet are the service provider BT provide the land line and therefore you should be responsible for this provision! Plusnet have escalated this to BT management with no response !

  • ItemLevel1 Romanx (@ItemLevel1) reported

    @WestfieldWoody @plusnethelp @Plusnet Not a bad idea if coverage isn't great

  • a1pettey Andrew Pettey (@a1pettey) reported from Pyle, Wales

    @plusnethelp Hi. I am moving house and need to arrange for a transfer for my Plusnet Broadband if possible or cancel my contract. So hard trying get through on the phone. On hold for ages and no indication where you are in a queue.

  • JJColeman704 J J Coleman (@JJColeman704) reported

    @plusnethelp My plusnet speed is terrible. I should be getting *minimum* 44mbps and am averaging about 8.4. This isn't what I signed up for.

  • jehorth Judith Horth (@jehorth) reported

    @plusnethelp My BT service has stopped but Plusnet not due to kick in until midnight on 28th. Not a seamless service - I need it to start today. Can this happen?

  • alex_penyfai Alex Marshall (@alex_penyfai) reported

    I don't know how many of you use Plus Net for your Wifi and phone, but I had a problem and sent a message asking for help on twitter plusnet help. No reply. So yesterday I sent simple message "Could you, at least, acknowledge this message" Still no reply. Time to move on?

  • MijMike MijMike (@MijMike) reported

    Still waiting for @Plusnet to listen to a phone call where they told I'd owe em about £20 upon leaving. Instead been charged about £60 and had no contact from them. Got sent to a debt collector. DO NOT go with plus net. Advise everyone to avoid. Horrible customer service.

  • Sih19842 Sih1984 (@Sih19842) reported

    @plusnethelp @Plusnet is there an outage at Lynstone, Bude, Cornwall. No Internet since 4pm yesterday. Need it to work from home.