Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 08/15/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Frome, Somerset, England

The most recent Plusnet outage reports came from the following cities: Bath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBath Internet
United KingdomRadstock Internet
United KingdomTrowbridge E-mail
United KingdomBath Total Blackout
United KingdomTrowbridge Internet
United KingdomWestbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • paulmanning439 Paul Manning (@paulmanning439) reported

    @Plusnet @Ofcom We didn’t need account access, we just needed the account and the service stopped. But no. You just carried on charging…

  • bev_cheetham Bev Cheetham (@bev_cheetham) reported

    @Plusnet please help. My number has not ported over and I desperately need this number for work. Should have happened Friday. Call centre no real help.

  • Keitheedee Keith Dawson (@Keitheedee) reported

    @Plusnet Can I DM you? Signed up for Switching broadband Jan.25th for Mother in Law , not heard anything since contract summary/pre contract email sent . Can't sign in ,no email or username found!

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    Well isn't that clever got a text seemingly from @Plusnet saying engineer be here from 2 - 4pm text ABORT if want to cancel already cancelled however not able to text back. Text didn't even say from you

  • _kingham Kevin Ingham (@_kingham) reported

    @Plusnet How did you get award winning customer service when you don't even call back to fix problems when you promise?

  • kosarob8 Robert Kosa (@kosarob8) reported

    @Plusnet Morning, how could I get a newer HUB for my internet connection? I have Plusnet Hub ONE (signal levels are shocking sometimes) but I cannot put this into modem mode only. I have my own wireless AP and would like to use that instead. Can we sort this, please?

  • KL13069 Kirsty (@KL13069) reported

    @Plusnet hiya. I'd like to turn my voicemail off on the home phone but can't seem to find out how. Any help?

  • anaisnais ANNA-MARIE DOCHERTY (@anaisnais) reported

    @Plusnet hi, I am having a message as POP 3, or IMAP issue, and my outgoing messages stopped sending yesterday. Please help as it is imperative that I sort it fast? Thanks.

  • Plusnet Plusnet (@Plusnet) reported

    @EleanorDallaway Hi Eleanor, I'm really sorry about the issues with your connection and how long that's taking to get fixed, that must be so frustrating. Please send over a DM with your username and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield

  • Chris93B Chris Barber (@Chris93B) reported

    @Plusnet not particularly happy with your customer service, I didn't realise that your team can decide when and when I'm not feeling alarmed and harassed by your latest email.