Plusnet

Plusnet Outage Report in Frome, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Frome, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Frome and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Frome, Somerset, England 01/05/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Frome, England

Latest outage, problems and issue reports in Frome and nearby locations:

  • jennysibthorp Jenny Sibthorp (@jennysibthorp) reported from Frome, England

    @plusnethelp hi Plusnet, need your help urgently as my vulnerable parents (chemotherapy patient and deemed at high risk, needing to fully isolate) have significant issues with their WiFi. Since reporting issues this morning their WiFi has now stopped entirely and no phone line!!!

  • GavBailey79 Gavin Bailey ✋☝️ (@GavBailey79) reported from Melksham, England

    @GurpreetMudhar @MarkmaccaMc Sky, Talk Talk, Plusnet, Vodafone & literally 99% of all isp's use BT lines. I'm not being biased as a VM Network Engineer 😁, but you won't beat VM for speed. A WiFi extender is all that's needed. 👌

  • mrandmrscwms mrandmrscwms (@mrandmrscwms) reported from Bathford, England

    @MumsnetBath can anyone in Bath recommend internet provider Bath @BathEcho @bathlive as we have appalling service from @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • cookingthebooks Cooking The Books (@cookingthebooks) reported

    @WeAreOpenreach hello. I'm trying to get more information on a quote I've received for FTTP. It's via Plusnet but Openreach are the world who've given the quote. Can you help as Plusnet so all they can do or say yes or no to you.

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.

  • RTM_26 R&T #RejoinEU (@RTM_26) reported

    @Plusnet Internet down and you’re saying it’s a 40 minute wait to speak to someone. Not good enough Plusnet? Other suppliers are available.