Plusnet

Plusnet Outage Report in Usk, Monmouthshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Usk, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Usk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Usk, Monmouthshire, Wales 11/15/2025 20:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Usk, Monmouthshire, Wales

The most recent Plusnet outage reports came from the following cities: Cardiff and Newport.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Usk, Wales

Latest outage, problems and issue reports in Usk and nearby locations:

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp I had 4 msgs delivered today, all sent by sender yesterday. Not downloading emails, can't connect to Twitter - all they said was "nobody else has rung in with the same complaint". Offered 20p for "loss of service".

  • 50shadesofcoch derw (@50shadesofcoch) reported from Cardiff, Wales

    @purpperil @Plusnet @plusnethelp Now having to reboot my phone every hour, phone is saying "no service" and I can only access 2G. 5 days and counting. #plusnetmobile

  • leighcanham Leigh Canham (@leighcanham) reported from Cardiff, Wales

    Mobile network in Cardiff has been down for hours. I've had to get a taxi to my 90 year old mother's house to check on her, who is also a #plusnet customer. We depend on telephone communication! No update or explanation from @plusnethelp @Plusnet #PlusnetProblems

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @robertmain_ @plusnethelp Plusnet does support dialup yes. It might work better than VDSL the way things are currently going

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet Is there a problem with email? Mine are all coming back server delay relay denied.

  • emartin0157 LovingDaddy 💕 (@emartin0157) reported

    @Plusnet Please contact me I'm a new customer but don't have a router????

  • KayELacey Kay Lacey (@KayELacey) reported

    @Plusnet I have NO internet since 11p.m ..internet down.NW1 0XF What is going on? No manned phone line to report issue to. HELP

  • MrSirStefan Stefan (@MrSirStefan) reported

    @Plusnet Hi, I recently switched to Plusnet and I’m having issues with the WiFi completely stopping on some devices from time to time, there’s no problem with wired devices so it seems to be a WiFi only issue? Please help!

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet Any update on the works and temporary fix please? Thanks

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • Plusnet Plusnet (@Plusnet) reported

    @MrSirStefan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • isbambaa ba 🇧🇷 (@isbambaa) reported

    @Plusnet you are the worst internet I have ever used. You are awful, you are so bad. I can't say how much I have you as you're limited to words on tweets. Your internet is disgusting.

  • darrenj224 darrenjames_ (@darrenj224) reported

    @Plusnet hi, I need copies of bills for accounting purposes. I need ones older than available to download from my account online please can you help. Thanks