Plusnet Outage Report in Tibberton, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tibberton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tibberton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Plusnet
Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (14%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tibberton, England
Latest outage, problems and issue reports in Tibberton and nearby locations:
-
Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
-
pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Kintaline Farm
(@KintalineFarm) reported
@Plusnet @Paul_Wingrove @Plusnet how do I get support please? 24 hours +++++ without phone or data, leaving messages for hours, no response
-
Holden
(@HoldenMadickie) reported
Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.
-
Alex Knight #FBPE #FBPA
(@AlexKnight68) reported
Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?
-
Tommy
(@a_foolonthehill) reported
@Plusnet, FYI your new customer form doesn't work - I can't paste my password into the "confirm password" box. Makes signing up very awkward.
-
Paul Wingrove
(@Paul_Wingrove) reported
@Plusnet cancelled Plusnet plan, you are aware cos got various ‘please stay’ emails from you e.g. Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!
-
Kintaline Farm
(@KintalineFarm) reported
@Plusnet been waiting for over 24 hours without 4g, any phone or data. Have messaged repeatedly, answered then ignored. Cannot phone, no way to contact on Web, how can anyone get support ??? I need help please
-
Porky Mukester
(@PorkyMukester) reported
@virginmedia Yes, I certainly have. As I said it's down again the same as last month. Good news is that I have PlusNet and Vodafone xDSL backups that are still working and very rarely go down.
-
Draft
(@ShareZone5) reported
@Plusnet check your direct messages please, my broadband is not working
-
Jas Cattell
(@JasCattell) reported
@Plusnet Hi Mark, I apologise I’ve been offline and away. I will speak to the other half who will check it this evening and get back to you. Before Christmas we had a BT engineer come out and change the phone socket for the router, at first great now back to poor.
-
Holden
(@HoldenMadickie) reported
.@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.