Plusnet

Plusnet Outage Report in Cheltenham, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheltenham, Gloucestershire, England 10/15/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bellymonsteruk matthew smith (@bellymonsteruk) reported

    @AndyPearson68 Plusnet for me. Part of BT but much cheaper. Pretty good support and no problems in the 5+ years I've used them.

  • GOKUSSJ3Z GOK hurr/durr (@GOKUSSJ3Z) reported

    @TalkTalk what’s going on with your service? My internet just died, and it’s supposed to be better than plusnet, that’s why i changed in the first place

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet why is my internet being throttled? Speed test shows amazing fast speeds but try and visit any streaming or social media website, its like watching paint dry. Can you, for once, just give me the service I pay for?

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @Plusnet worst internet provider I’ve ever used!

  • afroking_jonty Joe M (@afroking_jonty) reported

    Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.

  • NicBulley Nicola Bulley (@NicBulley) reported

    @Plusnet I’m due a refund on my account due to loss of service but it hasn’t appeared my my latest bill and I can’t get through to customer services. Could someone DM me please?

  • afroking_jonty Joe M (@afroking_jonty) reported

    @bt_uk how long does it take to get someone up and running on a new contract? I need to cancel my order with @Plusnet they are totally awful.

  • pauline44 LadyP (@pauline44) reported

    @TalkTalk It’s @Plusnet I need help from

  • jerryduk -𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5% (@jerryduk) reported

    @Plusnet live chat not working Twitter messaging unanswered It's like Plusnet don't want to help Can't phone at the moment so effectively can't get an answer to my question. #fail

  • afroking_jonty Joe M (@afroking_jonty) reported

    @Plusnet a bit too late now. After two days here with no response and over 60 minutes just holding to get through to your team had no option but to terminate the service. Hopefully we may work together in the future