Plusnet

Plusnet Outage Report in Cheltenham, Gloucestershire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheltenham, Gloucestershire, England 03/14/2025 01:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Wi-fi
United KingdomGloucester Internet
United KingdomGloucester Total Blackout
United KingdomGloucestershire Internet
United KingdomCheltenham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SalisburyGaz Gary Dixon (@SalisburyGaz) reported

    @Plusnet Hi, mine and some, but not all of my neighbour's Internet has been down most of the day but I'm struggling to find a way of reporting it anywhere. Can you help?

  • Jtucker___ Jack Tucker (@Jtucker___) reported

    @VinyDiamondOG @Plusnet are your cables made with ******* silly string or some ****

  • _mikebradbury_ Mike Bradbury (@_mikebradbury_) reported

    Ahh @Plusnet, I cannot understand why you continually fail to deliver a consistent and reliable broadband service. The past year as your customer has been well, just rubbish. I’m lucky if I get 13mbps down on my “80mbps” line. Well under the 55mbps you say I should be seeing.

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Had my question closed by a tech 2 guy I am assuming who only checked my speed, but not the line quality and DS errors on my connection. Also the speed isn't fine at all, I had the new router for just over a day and was in the process of fault finding. Not Happy at all.

  • shysecretagent Dr Deborah Pearson (@shysecretagent) reported

    @Deliveroo Feels like performative customer service to me. I recently had @Plusnet do the same on Twitter and the complaint still isn’t resolved. I’ll DM you but I’m skeptical.

  • contractor1970 beadyeye (@contractor1970) reported

    @OpenreachHelp Appears to be a bigger issue and it's with openreach, but Plusnet can't tell me when it will be sorted as apparently they are not able to get the info from OR.

  • LCJohnson79 Liam Johnson (@LCJohnson79) reported

    @Plusnet Thanks for the response. Hopefully the service will resume tonight.

  • hazz__117 Harry (@hazz__117) reported

    @Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.

  • joshevanz Joshau Evans (@joshevanz) reported

    @Plusnet is plusnet down in my area?

  • UpTheLilywhites Ozzie (@UpTheLilywhites) reported

    @Plusnet Hi. I received a chq through the post from you guys today for £49.95. It has a reference No on the letter. The letter states that I'm due a refund as some of the discounts applied when I was a customer not being right. Is this a legitimate cheque?