Plusnet

Plusnet Outage Report in Cheltenham, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheltenham, Gloucestershire, England 01/30/2025 17:05

January 30: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Gloucester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGloucester Internet
United KingdomGloucester Total Blackout
United KingdomGloucestershire Internet
United KingdomCheltenham Internet
United KingdomTewkesbury Internet
United KingdomTewkesbury E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jrtyler J R Tyler (@Jrtyler) reported

    @Plusnet You say that 'most' customers are back to normal: not the case here. Please put something on the front page of the website outlining the true situation. Very very poor ux.

  • DAW4 Denise Woodcock (@DAW4) reported

    @Plusnet Today my Office 365 email client is not receiving my emails - it was at 8 this morning. Setting up new PC and unable to do Office 365 because of this. When will this problem be resolved?

  • samyidcharteris samantha (@samyidcharteris) reported

    Fekin @virginmedia are **** how many times is my broadband going to pack up this week... anyone know if #plusnet any better?

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet You are talking utter nonsense. It has been almost a week now and the service is still not working. You are an utter disgrace. .@Ofcom

  • Roberthastosay Robert (@Roberthastosay) reported

    @_CHUCKLEBUTTY @Plusnet It is crazy. This afternoon I can send but not received. .@Plusnet are a disgrace. NIL customer service.

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet @lizcooperclark Totally untrue. It is totally down again and not even accessible through clients as you always tend to think (wrongly)

  • kellylizzy81 Kelly Hughes (@kellylizzy81) reported

    @Plusnet I checked the coverage checker before signing up to EE which said coverage would be great. Unfortunately I am having issues with very little or no signal at home (where I previously have had excellent signal with other providers). Is there a problem in the CH6 postcode?

  • madashington Mark Atkinson #StillWearAMask (@madashington) reported

    @Plusnet hello, I've just seen that you're having webmail issues. I can log onto my account but it won't display emails. Do you know when this will be fixed?

  • EmmaMHolloway Emma Holloway (@EmmaMHolloway) reported

    @Plusnet Internet down 2nd time in 2 days...please advise

  • JackieSully123 Jackie Sullivan (@JackieSully123) reported

    @Plusnet still no WiFi since 12th Nov, we live in a rural village this provides a vital lifeline for home workers and vulnerable people who can’t do online shopping or speak on FaceTime to their families. ETA for fix keeps moving!! Please help!