Plusnet

Plusnet Outage Report in Cheltenham, Gloucestershire, England

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The latest reports from users having issues in Cheltenham come from postal codes GL52.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheltenham, Gloucestershire, England 02/14/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham and Stroud.

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City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet

Community Discussion

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Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • satpalram John Harvey (@satpalram) reported

    @Plusnet I’m on hold to cancel. Why isn’t there an online form or email I can contact?

  • satpalram John Harvey (@satpalram) reported

    @Plusnet If anyone wants to be persuaded out of their decision, you can give them a box to tick saying so. We’re adults, treat us as such. I didn’t have to talk to anyone to sign up.

  • RedJolt Derelict Geodesic Dome, MA☭ (@RedJolt) reported

    Anyone else’s plusnet broadband gone down?

  • Plusnet Plusnet (@Plusnet) reported

    @DaviesRukhshana Hi Rukhshana, I'm sorry that it's not possible to update your payment details online and I will pass your feedback on to the relevant team. To update your payment details, please call our Customer Service team on 500 from your Plusnet mobile or 0800 079 1133 from any phone/

  • AngelaT50 Angela Thompson 💙 (@AngelaT50) reported

    @Plusnet just had very good customer experience with Plusnet. I generally find their sales, Comms and technical team members are very good. Hence why we have been loyal customers for over 15 years. Great to be able to acknowledge that in this day and age!

  • ProfitTraining Andy Tong (@ProfitTraining) reported

    @Plusnet morning guys, locked out of totalise email, can't get a voice response on cust. service, suspect someone might have control of my mailbox - please help if you can

  • T0ny_Boy Tony (@T0ny_Boy) reported

    @Plusnet Hi. I am having a problem with my connection. It keeps dropping several times per day. How much will it cost me to cancel my remaining connection and move to another provider?

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • LifeMyriad MyriadLifeBooks (@LifeMyriad) reported

    Please could @Plusnet contact me urgently. No help available via phone or website.

  • BalancingSpider Ollie (@BalancingSpider) reported

    No internet = no Destiny/no stream. **** you Plusnet.