Plusnet

Plusnet Outage Report in Cheltenham, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cheltenham, Gloucestershire, England 03/27/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCheltenham E-mail
United KingdomCheltenham Internet
United KingdomStroud Internet
United KingdomStroud Internet
United KingdomCheltenham Internet
United KingdomGloucester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

  • HoultElly Elly Hoult (@HoultElly) reported from Cheltenham, England

    @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

  • InnovationPj pj.innovation (@InnovationPj) reported from Cheltenham, England

    @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lydia_wales Lyd (@lydia_wales) reported

    Just about had enough with @Plusnet!! Over 3 weeks without wifi, 2 engineers out and countless hours on the phone and on hold! And trying to give me a £50 bill for a service I ain’t had access too! Absolute joke!!! 😡

  • VanKellett Barry Kellett (@VanKellett) reported

    @systematicdata Thanks for this - Would never have figured it out otherwise. What a weird decision from BT and plusnet

  • systematicdata AL (@systematicdata) reported

    @Robdunk @YouTube Hi mate. Just to let you know I discovered the problem. If you are with BT or plusnet apparently they added YouTube to their parental controls setting. Turned parental controls off and YouTube all working again.

  • ReneMillman Rene Millman (@ReneMillman) reported

    Having such trouble porting some mobile number over @Plusnet, some number work but no service, others seem to be stuck in limbo. Can’t even dial these without hitting voicemail or getting number unavailable. Very poor service so far.

  • kirstieh84 Kirstie Harris (@kirstieh84) reported

    @Plusnet is there any issues with your net?! Because we are having problems

  • LauraGrazebrook Pengland Pangolin of supreme mystery (@LauraGrazebrook) reported

    @AndrewDotDotDot Down on plusnet, working on mobile

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Thanks for your reply. I have managed to login now but no thanks to BT who were no help whatsoever, just telling me to do what I had already done.

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Can someone tell me why my bill is double what it’s meant to be please? My services have now been restricted as when I came to pay the site was down? The payment page seems to be down a lot or maybe I’m just picking a bad time. Can someone help please?

  • PaulBrimicombe Paul Brimicombe (@PaulBrimicombe) reported

    @Andy_574 @TeamYouTube It seems to be a DNS problem with some UK internet service providers (PlusNet for me, BT for other people). If you set your DNS server to 1.1.1.1 or 8.8.8.8 YouTube works again. Using a VPN will should also fix it.

  • counosboy counosboy (@counosboy) reported

    @Plusnet You do realise that online chat help is actually supposed to engage with the client? If all I’m going to get is an unhelpful Bot I’ll have to start looking for a new provider