Plusnet Outage Report in Cheltenham, Gloucestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cheltenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 05: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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pj.innovation
(@InnovationPj) reported
from
Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Elly Hoult
(@HoultElly) reported
from
Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kev hawkins
(@mojacarkev1) reported
@Plusnet what's up with phone and broadband service in South Wales Rhondda valleys? For over a week now any streaming TV drops out saying no internet connection both hard wired and WiFi, smart gadget for heating keeps disconnecting saying no signal mobiles and laptop
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MamaBear
(@MamaBearwill) reported
@Plusnet I’ve tried contacting purecard as was previously advised but cannot get an answer. Just curious if this reward was from plusnet why do I have to chase this up? Customer service surely should do that?
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Louise Fenton 💙
(@rosieraecrafts) reported
@Plusnet Morning. My mobile phone is declining all landline calls this morning. Mobile to mobile is fine but landline is getting blocked. Is this a known issue? Thanks.
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Luke Albarran
(@lukealbarran) reported
Hi @Plusnet I am a broadband customer but currently not receiving any broadband whatsoever. Please advise as to how you are going to fix problem.
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Plusnet
(@Plusnet) reported
@KarinAHPed I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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martin peters
(@martinp23551490) reported
@Plusnet why did your engineer allister not turn up for the appointment today had loads of text's but no show then get message saying job complete never saw anyone whats going on?
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Plusnet
(@Plusnet) reported
@HarbourAdam I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Ian Garfield
(@iangarfield) reported
Hey @plusnet, having some issues with the WiFi on our router. Any chance you can support please :D
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Ann Woolfenden
(@WoolfendenAnn) reported
Why can I not ring someone when I have an issue with my Internet @Plusnet . I have been a customer for a long time and don't want to leave but you may be leaving me no option.
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johnny boy
(@jcdafc) reported
@Plusnet can someone please contact us regarding our poor quality of service last week we have tried several times but have had no customer support as yet Regards John