Plusnet Outage Report in Cheltenham, Gloucestershire, England
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The latest reports from users having issues in Cheltenham come from postal codes GL50.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Cheltenham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Cheltenham, Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Cheltenham.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet | ||
Total Blackout |
Community Discussion
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Plusnet Issues Reports Near Cheltenham, England
Latest outage, problems and issue reports in Cheltenham and nearby locations:
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pj.innovation (@InnovationPj) reported from Cheltenham, England
@Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.
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Elly Hoult (@HoultElly) reported from Cheltenham, England
@Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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iD Mobile (@iD_Mobile_UK) reported
@geo_louu EE is currently experiencing network issues. This also includes customers of other providers that use EE’s infrastructure, such as Lyca Mobile, BT Mobile, Plusnet Mobile, 1pMobile, Spusu, Talk Home, Ecotalk, IQ Mobile, and Utility Warehouse, among others. - Anika
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Tom Walker Media (@TomWoWPR) reported
If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,
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John Reed (@johnreed222333) reported
So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.
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dave1966uk 🇪🇺 🇬🇧 (@dave1966uk) reported
@Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔
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Mike Plant (@contactmplant) reported
@Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??
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Ange Wilkie (@Kinglassielass) reported
When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel
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Scott (@Scott87049502) reported
@Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.
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Plusnet (@Plusnet) reported
@jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet
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Jaida Esin (@jaida9625) reported
@Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.
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Jaida Esin (@jaida9625) reported
@Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.