Plusnet Outage Report in Cheltenham, Gloucestershire, England

The latest reports from users having issues in Cheltenham come from postal codes GL50.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Full Outage Map

Problems in the last 24 hours in Cheltenham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cheltenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (10%)

4. 

   E-mail (6%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Cheltenham, Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Cheltenham.

City	Problem Type	Report Time
Cheltenham	Internet	15 days ago
Gloucester	Internet	3 months ago
Gloucester	Internet	5 months ago
Gloucester	Wi-fi	5 months ago
Gloucester	Internet	7 months ago
Gloucester	Total Blackout	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cheltenham, England

Latest outage, problems and issue reports in Cheltenham and nearby locations:

• pj.innovation (@InnovationPj) reported 2 years ago from Cheltenham, England

  @Plusnet and @EE - are there network issues at the moment, people cannot call my number, says it's not in service! Help please.

• Elly Hoult (@HoultElly) reported 5 years ago from Cheltenham, England

  @Plusnet @plusnethelp your customer retention team are terrible. Been a customer for five years, wanted to stay and no incentive to do so. Moved to @TalkTalk

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• iD Mobile (@iD_Mobile_UK) reported 14 hours ago

  @geo_louu EE is currently experiencing network issues. This also includes customers of other providers that use EE’s infrastructure, such as Lyca Mobile, BT Mobile, Plusnet Mobile, 1pMobile, Spusu, Talk Home, Ecotalk, IQ Mobile, and Utility Warehouse, among others. - Anika

• Tom Walker Media (@TomWoWPR) reported 14 hours ago

  If, as @EE claim, they’re the best mobile network in the country, I would hate to see the worst. Ever since I transferred over to them from Plusnet two or three years ago, I have had a succession of problems with them; the latest being the random cancellation of my sim,

• John Reed (@johnreed222333) reported 15 hours ago

  So let’s be clear about @EE. They only guarantee the flow into the router. NOT the Wi-Fi signal, and Wi-Fi 6 covers less than Wi-Fi 5. When you change from plusnet to @EE no one explains this.

• dave1966uk 🇪🇺 🇬🇧 (@dave1966uk) reported 19 hours ago

  @Plusnet how to'call' when I have hearing problems? No email? No mobile or fibre here so trying to get ADSL but checker says call😔

• Mike Plant (@contactmplant) reported yesterday

  @Plusnet I miss one payment, due to my employer paying me late, I receive an email yesterday 23/07/25, the email states: I have 14 days to pay the outstanding bill, BEFORE my service is restricted, so why was my service restricted at 18.30 this evening on the 24/07/25??

• Ange Wilkie (@Kinglassielass) reported yesterday

  When you sign up to @Plusnet after seeing the 5 🌟 recommendation on @WhichUK for their communication & cust serv - sent them a DM with a query 7 DAYS AGO and still waiting. Quick to take my money tho. U can ignore my orig msg I now want to know how I cancel

• Scott (@Scott87049502) reported yesterday

  @Plusnet having some serious issues with the account for the house. Can't get through on any of the phone numbers that are posted on your websites. We might be losing access to our WiFi through no faults of our own.

• Plusnet (@Plusnet) reported yesterday

  @jaida9625 Hi, I apologise for the issue with trying to get through to us over the phone. Unfortunately we are currently facing an issue with our phone lines however we are working on this and will aim to resolve this issue as soon as possible. Rafiqe - Plusnet

• Jaida Esin (@jaida9625) reported yesterday

  @Plusnet Hey Plusnet! Why can't I get through to your customer services by phone? Are your lines down? I need help and support please.

• Jaida Esin (@jaida9625) reported yesterday

  @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.