Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 01/08/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @litwardle Hi Lee, thanks for getting in touch. The fault raised is still showing to be worked on, so we can only advise to expect further issues until this has been resolved. -Tony Plusnet Sheffield

  • Punny_guy2022 James (@Punny_guy2022) reported

    @Plusnet I’d like to cancel my sim only contract please

  • xrachford Rach (@xrachford) reported from Omagh, Northern Ireland

    @Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?

  • Plusnet Plusnet (@Plusnet) reported

    @wolfblood81 have been without service. Regards, Emily Plusnet Leeds 🌞

  • brithetornado Brian Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@brithetornado) reported

    @Plusnet Hello, i have a ticket on my account but the connection problem appears to have settled down, however my speed has dropped down to 24 it was a steady 36 i wonder if you can help get my speed back up please.

  • ibiu Rachel H (@ibiu) reported

    @Plusnet is there a problem in Bristol?! My internet dropped out an hour ago and nothing will make it come back, all lights on on my box apart from the internet one!

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • crashmatt Dr Crashmatt 🏳️‍🌈🏳️‍⚧️ (@crashmatt) reported

    .@Plusnet I'm a new customer - broadband router didn't want to play initially, quick call to very helpful people @plusnethelp sorted it. Impressed by the service so far, thanks!

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • Charles77947801 Charles Potts (@Charles77947801) reported

    @Plusnet I have moved house and get broadband with the house so I wish to cancel my account please.