Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 01/19/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • five_oh1 i (@five_oh1) reported

    Don’t ever waste my time like that again @Plusnet and stop saying ur award winning in any form of customer service. Useless bunch.

  • spursssh Khalid Jussab (@spursssh) reported

    @Plusnet what telephone number Cani phone my broadband is down it was renewed to fibre yesterday

  • leegurney LA Gurney (@leegurney) reported

    @Plusnet my WiFi hub had a solid orange light and not working anymore

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet terrible customer service from you now over 60 minutes waiting time to get through on the phone. Not a great look. This is exactly why I am considering accepting a better offer from another supplier.

  • Plusnet Plusnet (@Plusnet) reported

    @fbowles Hi there, sorry for the delay. The IP address issue was regarding a 3rd party company that provides the IP addresses. This has since been resolved, so you should be back to normal with streaming services. Nathan – Plusnet (Doncaster)

  • PXGray Paul Gray (@PXGray) reported

    @TheRegister Like the outdated ones @Plusnet push out and have loads on their network that are expliotable as they don't care about cutomers - even when been with them a decade, they label 10MB as highspeed - jokers going to feel this one.

  • Thorley_forDad Phil Jackson (@Thorley_forDad) reported

    @JacquelineCabl9 @Plusnet @Ofcom How come you can't cancel Jaqui, brother is about to get rid of them.

  • phil916 phil evans (@phil916) reported

    @Plusnet @plusnethelp Hi, can you advise if Plusnet dns servers were “out” last night? I had 14 dns failures between 20:00 and 02:00. Never had such an issue before and have been with Plusnet for many years. Thx

  • what_a_baztard Båz (@what_a_baztard) reported

    @mattfrei I’ve recently changed to Plusnet from Virgin due to them not being available after a house move. They are absolutely woeful. I never had any issues with Virgin. Speeds advertised were achieved. The same cannot be said for Plusnet.

  • Andrewislington Andrew (@Andrewislington) reported

    @warmoaran3s Well customers weren’t migrated over, Plusnet was just killed and EE conveniently offered cheap deals at the start. I almost certainly think it’s a loss. Plusnet are a great player in the market, bringing affordability to a rather unaffordable network. It was simple, no fuss