Plusnet Outage Report in Thirsk, North Yorkshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thirsk, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 19: Problems at Plusnet
Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (14%)
-
Total Blackout (12%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
-
Gareth Jones
(@GarethPc1237) reported
from
Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
-
Gareth Jones
(@GarethPc1237) reported
from
Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mathplug🇺🇸
(@mathway_plug) reported
@fineartskaty @Plusnet Send the instructions of your homework for help
-
Katy Jones
(@fineartskaty) reported
@Plusnet I have been ringing you around 3 times a week to try to get our internet sorted out as a transfer from Sky. We STILL have no internet over a week after we were cut off from sky, and are spending £££ on data to allow working from home and homework etc to happen. Help?!
-
Harry
(@warrenha8) reported
Therfore you've broken the terms of our agreement. If I have to go to trading standards I will. I just wanted internet when I ordered 5 weeks ago, thought I'd be up and running in a week. @Plusnet sort it out and take some care in your customer service. Sort it please. 5 WEEKS!?
-
Plusnet
(@Plusnet) reported
@ollie_djw Hi there Ollie, I'm sorry that you've been having problems sending texts, can you get back to us on a DM with your mobile number, your full name and let us know what happens when you try to send one? Sorry for us taking a few days to respond by the way. - Adam - Plusnet Sheffield
-
Jane Touil
(@jane_touil) reported
Hey @Plusnet Day 8 no Internet after botched switchover. The last time someone SPOKE to me was last WED. Obvs the CEO of BT has no power to prioritise my case… or there are so many ‘priority’ issues, mine is in a long queue. Not good! Phone still DEAD.
-
Roofus
(@roo42uk) reported
@Plusnet Hey I was wondering why you keep turning my mobile date on and off randomly. (also the fact your website doesn't have a chat or email feature to contact support is very frustrating)
-
David Edwards
(@davedpg) reported
@Plusnet I haven't got access to the account at the moment, so what's the problem?
-
Bilal Raja
(@RealBilalRaja) reported
@WeAreOpenreach @Plusnet @ofcom my new business bband account was supposed to be set up on Thursday 6 Oct22. I got an email later in the day saying it was unexpectedly delayed. 4 days, 3 phone calls and nearly 2 hours of terrible hold music later....
-
Ruth Moss
(@Marcie_Hatter) reported
On top of all the nonsense with ovo energy, we just upgraded @Plusnet to get better internet (because it kept cutting out, and my eldest is doing his GCSEs this academic year so needs that not to happen)… and guess what? It’s still crap.
-
Anda
(@AnandRai) reported
@Plusnet I've got issue with my internet and it's been confirmed no line issues and it's most likely the router. I've been advised I would have to pay for that new router? Is this correct?