Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 02/07/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • m4tt_sen Matthew David (@m4tt_sen) reported

    @Plusnet so I ring 3 times before 8pm this evening and THREE TIMES YOU CUT ME OFF...clearly you cannot be bothered to speak to me when I have a problem. Disgusting customer service

  • The2ndSarah sarah (@The2ndSarah) reported

    @Plusnet how can I recycle my old router. New one sent out as I’ve been having connectivity issues.

  • JimSpim Jim Martin (@JimSpim) reported

    @Plusnet Please - stick your Black Friday crap up your arse.

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet I have sent dms but no one got back to me last night, this is now the third day without signal-please help!

  • Cripleh Cameron Phillips (@Cripleh) reported

    The answer to avoiding #doctorwho spoilers is to have your ISP make sure your internet is down all day. Cheers @Plusnet.

  • SnahBhatti Snah Bhatti (@SnahBhatti) reported

    @Plusnet since no one has contacted me to let me know if my Broadband is active yet can you let me know if it is? I mean I’ve been waiting since the 3/11 we are now on the 8/11 #fail #plusnetaretheworst

  • WrexhamSBP Andy Heron 🏴󠁧󠁢󠁷󠁬󠁳󠁿 FISBL 🙋‍♂️💙 (@WrexhamSBP) reported

    @mmetcalfe Firmware is out of date. Plusnet don't allow auto update but push out an update on request - which I have done. All device drivers up to date. ISP are aware of issues.

  • Pixel_nme Pixel_nme (@Pixel_nme) reported

    @GamesShed @vicky0199 Wow that was good of him! I've just been looking up to see if I can see of any others reporting issues didn't find much though I did see a recent post about lag with Plusnet (basically BT) and PS5,the chap fixed his issues by using a 3rd party router i use a 3rd party router

  • DLubovci Dren Lubovci (@DLubovci) reported

    @Plusnet not a great start to be honest. Customer service great but the connection is awful. As a a first time customer, i am glad i am in my cooling period still..

  • Plusnet Plusnet (@Plusnet) reported

    @danrolfejohnson Hi There Dan, I'm really sorry about the issue with slow speeds, I've just checked your account and can see you called in this morning, has that sorted it out or do you need further support from us on this? - Adam - Plusnet Sheffield