Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 02/09/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BabsHazelha babs hamilton (@BabsHazelha) reported

    @Plusnet maybe in your pinned tweet you should point out your wonderful service doesn’t apply to #colonsay you seem to think it’s ok for elderly, shielding customers to wait until the 11th January for an engineers visit. Appalling!

  • john_seto John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@john_seto) reported

    @timalmond oh really, i didn't realise that, you having issues, we're quite happy with PlusNet (touch wood)

  • reb_femme Rebecca 'Boomer - Geek' Woods (@reb_femme) reported

    @1984Mathew @billysastard1 @virginmedia WiFi on the PlusNet is crap. I've got powerline adapters which work fine.

  • FramesJawDot Frames Jaw Dot (@FramesJawDot) reported

    @Plusnet 23 days now without service! Absolute joke of a company

  • designsplus_ designsplus (@designsplus_) reported

    @plusnethelp can you please check our broadband connection speed. I have contacted Plusnet a number of times since March this year about lower than guaranteed speeds. We have Unlimited Fibre Extra but never get anywhere near our guaranteed speed let alone our estimated speed.

  • timalmond Tim Almond (@timalmond) reported

    @john_seto It's not that bad, except early evening speeds, which are still OK, and may not be down to plusnet but the local area. It's also that we had a renewal, and I'm thinking that I don't mind paying more now that I'm going to be working at home far more.

  • HelloNikDesign H E L L O I M N I K Design 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia I am with Plusnet, they’re good for customer service - but I think they’re owned by bt now lol

  • zebraw60 Debra Wheeler (@zebraw60) reported

    @Plusnet We have an ongoing problem with our email account and failed technical support. Could you please DM me

  • weasy33 Lou (@weasy33) reported

    Don't think I will be a returning customer to @Plusnet - the internet is just the pits. Really, really bad.

  • CocaAdam Adam Boniface (@CocaAdam) reported

    @Plusnet Your service is truly awful!! We were without internet for more a week, reported numerous times with promised callbacks which didn’t happen. Now the internet cuts out constantly and is extremely slowewhen it is ‘on’. Sort it out! #stackhighsellcheapdisappointcustomers