Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/20/2025 07:25

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • marcella_golan Marcella Golan (@marcella_golan) reported

    Receiving the most abysmal service from @Plusnet and @OpenreachHelp - now no internet for over 1 month. Last week I was finally notified an engineer would visit today, with a lack of confidence I called to check to be told there is no appointment booked! Simply not good enough!

  • rootyroodting Humanarist (@rootyroodting) reported

    Is there a worse Internet provider in London than @Plusnet? How are these companies allowed to operate? They should be shut down and leave it to the main players

  • the1retreat Mike Gilbert (@the1retreat) reported

    @Plusnet Still extremely angry that Plusnet insists on charging an early termination fee given the appalling broadband experience I had with you.  Why credit my account for poor broadband delivery then insist on a charge to leave after 2 miserable months ?

  • Owlstalk OWLSTALK.CO.UK ⚽️ (@Owlstalk) reported

    @owl4life1867 I'm on Plusnet - they're fantastic I live in an old building and they're the only company that got me decent internet speeds where others failed Customer service good too

  • jackwbmusic Jack Bennett (@jackwbmusic) reported

    I realise everyone has different experiences, but I cannot rate the @Plusnet customer service highly enough. Efficient doesn't come close. (Here's hoping this tweet doesn't jinx it!)

  • TommyHalliwell TheReal TomHalliwell (@TommyHalliwell) reported

    @Official_Horner @Plusnet They were useless with customer service and getting the Internet on...but once its on and working no complaints

  • the1retreat Mike Gilbert (@the1retreat) reported

    @Plusnet Nearly 120 dropouts ( after the initial 10 day period ) , 2 routers , 3 engineer visits. Numerous calls to support and tweets. This is not normal. Then to be charged £87 to leave is the final insult.  Shame on you Plusnet.

  • fordhambradley bradley fordham (@fordhambradley) reported

    @Plusnet we are still waiting on our router. service started yesterday....

  • lucyrh Lucy (@lucyrh) reported

    @Plusnet My internet is down again. North Yorkshire. Tried calling unsuccessfully last week. Not a happy customer!

  • Euro6times Paul_Gamble (@Euro6times) reported

    @scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well