Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/16/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • franciskerr Frank Kerr (@franciskerr) reported

    @BBCNews What else do you expect from BT, absolutely rip off merchants. They took over Plusnet and now they are just as bad as them now. Switch to a Giffgaff or Tesco’s mobile for a far superior customer service.

  • HM_Dec90 Holly (@HM_Dec90) reported

    @Plusnet why is there no service after 8pm? I've sat to work on my dissertation for my masters degree and there's no Internet. No ip address available 😑I've done all your checks, I can't do your troubleshooter as it needs a landline

  • sirblackers Richard (@sirblackers) reported

    @Plusnet hello. My mum has moved and her mobile data has run out (I pay her bill). Can I get her a bolt on please? She’s actually just signed up for your WiFi (unlinked). Can you do anything to help? Thanks

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet We are due for renewal .suffered low WIFI in Kinross not often reaching MBPS that we are paying for Do you put pressure on Outreach as it seems an on going problem with different suppliers If we stay with you would we get a new hub like new customers as ours is outdated

  • peebeec Pee Bee (@peebeec) reported

    @Plusnet I've had an email saying my website bandwidth allowance was exceeded yesterday. The email had a link to your rules on this, but the link is broken. I signed in to plusnet to view the webstats, but that is also broken. I think it may be a web crawler.

  • hardgraft1 ash (@hardgraft1) reported

    Don’t know why I renewed my contract with @Plusnet @plusnethelp 2 days with internet dropping out every 10 mins. Poor service

  • WorldOfWoe Nigel Rodford ☠🤘🏼 (@WorldOfWoe) reported

    @Plusnet Sorted! I'm up and running.... next bit... and my original issue.. my connection speed has dropped off the face of the earth, and is now only 2.9mps....

  • jules_wink Julian from Marple (@jules_wink) reported

    @mattbloke Just using the router Plusnet sent, it's plugged in up in the attic workroom as that's where the phone line comes in. Have a Cat5 network for the desktop, and an old router downstairs acting as an ap. Getting 18mb on WiFi here now

  • TLinberry Tom A Linberry (@TLinberry) reported from Bognor Regis, England

    I think @Plusnet should change there advert, we do everything backwards and then,When you leave because there service is poor and they up your bill up with no notification, they charge you £68 for leaving. Plus net we will con you proud. Awful service and awful company. Awful!!!!

  • jimmerc25 James Cummings (@jimmerc25) reported

    @Plusnet Likely spend the weekend cursing my terrible broadband and wishing i had gone with a proper provider.