Plusnet outages and service status in Thirsk, England

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Gareth Jones (@GarethPc1237) reported 1 minute ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

• 
  Gareth Jones (@GarethPc1237) reported 39 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  f_ar_co (@f_ar_co) reported 5 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  Hazzy (@HazzyG123) reported 7 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Alyssa Jade C (@AlyssaJade7274) reported 10 minutes ago

  @WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now

• 
  Name (@tweetingralph1) reported 11 minutes ago

  @Plusnet absolutely awful service from Plusnet. Three weeks without any broadband. No one cares. No one fixes anything. No one takes responsibility to sort out problems. Absolutely terrible.

• 
  Gladimir (@DrGladimir) reported 11 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).

• 
  Alex Buckland (@alexbuckland96) reported 13 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523

• 
  Alasdair (@AlasdairUK) reported 14 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Alan (@metalheed) reported 18 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Kelly (@kelly960) reported 20 minutes ago

  Plusnet are sending an engineer out tomorrow afternoon, and they better be able to fix it!!! We haven’t even watched Emmerdale today, this is ******* bullshit.

• 
  Mark Crowther (@MarkTWIC) reported 20 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.