Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/11/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fatimaengland F Sol (@fatimaengland) reported

    @Plusnet hi there, my Internet has been down for the last hour. I am in the middle of an important deliverable and I would like to know if the service will resume any time soon please.

  • ShaunLamerton Shaun Lamerton (@ShaunLamerton) reported

    @Plusnet Good morning. I hope anyone reading this and are thinking of taking out PlusNet WiFi. DO NOT! Switched from BT to PlusNet and now 3 weeks and counting without WIFI with no sign of the issue being resolved. They are a joke!

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @Plusnet Hi... I have spoken with customer services and we may have identified the issue.

  • jenlion Jenny Ryan (@jenlion) reported

    Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.

  • EmsWong1 Emily Wong (@EmsWong1) reported

    @Plusnet is there an outage or reason for such slow connectivity lately in South East London recently? Be great to be kept informed.

  • cooljools58 Julian Philpot (@cooljools58) reported

    @Plusnet Hi Plusnet. I called you this evening to switch from Virgin Media, partly because you supposedly have better customer service. The last words of your "sales" agent as "Can't do nuffin for you" when I objected to a hidden price increase. In case you don't hear from me, that's why.

  • Gazsa94 Gaz (@Gazsa94) reported

    @Plusnet penalising me for ending my contract early when their wifi didn’t even stay connected to any device, Why would I continue paying for a service that didn’t meet its expectations?

  • lj_fairy Laura (@lj_fairy) reported

    @Plusnet I was offered a £75 gift card when I renewed my contract in order to match your competitors but it never arrived. Can you please advise!

  • rosysparkles Sparkles Books 📚 (@rosysparkles) reported

    Just your daily reminder to never use @Plusnet - move to someone else if you want anything done.

  • tracebicyturner Tracy Antonio MIAB cert.acc. (@tracebicyturner) reported

    @Plusnet So signal alllll day. Having to use my data which I want compensating for as you have the cheek to increase my prices and all I get are problems.