Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/15/2025 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nireehmanav Akhil (@nireehmanav) reported

    @Plusnet can you please look into my problem??

  • nikfinan today (@nikfinan) reported

    @MartinSLewis £38 Plusnet phone and broadband, fibre , 60+mps. Through the copper wire too so no issues with road being dug up or council cutting virgin cable when they cut thre grass. We are close to the exchange which makes the difference. On the whole very good.

  • Amy_Little86 Little (@Amy_Little86) reported

    @Plusnet genuinely shocking customer service the last couple of days. Now I can’t even get through. “Award winning customer service” my arse.

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • ElfiFreckle Elfi Childs (@ElfiFreckle) reported

    @plusnethelp hello, I have joined plusnet in the last few days, however my wifi is saying ‘incorrect pssword’ on my phone when I try and connect. It had previously connected and the password is correct and hasn’t been changed. Doing this on two separate iPhones. PLEASE HELP

  • olops Chris (@olops) reported

    @plusnet @plusnethelp Your people are having a bit of a 'mare resolving our current issue. Do I have to phone for a 4th time or can we sort it here?

  • macduffintosh Mark Aston (@macduffintosh) reported

    @plusnethelp Hi Plusnet. I am left without internet at home when I switched to you (via your website)very recently & I was told you would update me with progress within 48 hours - that was approx 80 hours ago. I work from home and need this service urgently.

  • AdrianWalters67 Adrian Walters (@AdrianWalters67) reported

    @Plusnet @plusnethelp any chance of anyone answering your customer service line for broadband problems? Installed late and not working, been stuck on hold for 30 minutes

  • SherstonTea Sherston Tea Company (@SherstonTea) reported

    it is now 16.00 on Friday & still NO landline & absolutely no information from @plusnethelp as to what is happening...been without a landline for 4 Days @Plusnet took over on 17 November & I have had a landline for 5 days of that .... please do something this is such bad service

  • mangymacaque Rosanne Gaggero (@mangymacaque) reported

    Nothing more irritating than a broadband provider who doesn’t pick up the phone, and their website doesn’t respond because the broadband they deliver is so poor. #Plusnet