Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 03/07/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EvButton John (@EvButton) reported

    @jesseb4me @virginmedia @TalkTalk If you can, enquire with BT to fibre to the house. It’s being rolled out at an exponential rate. I’ve gone from Plusnet 45mbps to BT 900mbps and I get very strong signal from the router all over the house. It’s yet to dip below 700

  • InCockKneeToe Lucy. (@InCockKneeToe) reported

    Interesting that @Plusnet but my wifi up to £47.99 a month without warning once my contract was up but now I’ve cancelled they can suddenly offer me a £25.99 contract for the exact same service. A cuntract if you will.

  • iamlaurafallon Laura (@iamlaurafallon) reported

    Hi @Plusnet 👋 you’ve sent me a customer survey to complete as I recently cancelled - but the link to the survey doesn’t work 🙃

  • zeetha Powered by Tea (@zeetha) reported

    Hi @plusnet how do I order a new router as I think mine is broken? Thanks!

  • Plusnet Plusnet (@Plusnet) reported

    @AmberValleyInfo Thank you, I'm very sorry for the delay in getting back to you. Our suppliers are advising that the fault was fixed today. Are your services now working or are you still having any problems? Regards, Emily Plusnet Leeds

  • MeadsDanny JazBur (@MeadsDanny) reported

    @stevefraser60 @Plusnet I’m having exactly the same problem, no email for two days and their website won’t load. I’ve sent a PM but got nothing back yet. Hope it gets sorted soon.

  • Simples_3 S (@Simples_3) reported

    @plusnet Hello. For the past 2 days, a “session timeout” message appears when attempting to complete a new 30 day sim only contract application. Now on hold for 25+ mins to 0800791133 (new customer option). Do you want the business?!

  • Plusnet Plusnet (@Plusnet) reported

    @acr4mpshee Our Customer Options team are the best people to speak to about this. They can be contacted directly on 0800 013 2632 Regards, Emily Plusnet Leeds

  • jinty_7 Jinty Hey Ho Lets Go 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jinty_7) reported

    @billykayscot I stuck with Plusnet at renewal they're OK- had awful experience with TalkTalk!

  • MichaelBratley Michael Bratley (@MichaelBratley) reported from Lincoln District, England

    @Plusnet I've now been switched to your service. When will I receive details about claiming the £75 reward voucher?