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Plusnet

Plusnet outages and service status in Thirsk, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Thirsk, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. ๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜ 

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts ๐Ÿ˜ ๐Ÿ˜ ๐Ÿ˜ 

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • monty772011
    James Montgomery (@monty772011) reported

    @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimerโ€™s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

  • CyberaxUK
    Cyberax (@CyberaxUK) reported

    Hey @plusnet - sent a DM yesterday could someone help with it please?

  • lainey5565
    ๐Ÿ™ˆ๐Ÿ™‰๐Ÿ™Š (@lainey5565) reported

    @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

  • Nicky_Robson
    Nicky Robson (@Nicky_Robson) reported

    @Plusnet No you don't have a dedicated bereavement team. I have ready phoned numerous times & posted on X - was promised a call back & then nothing. Not expecting any help you are useless. Just want to make people aware how you treat bereaved families

  • judewri
    judewri ( Jude) ๐ŸŒน๐Ÿ’™ (@judewri) reported

    @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. ๐Ÿ‘ ๐Ÿ‘๐Ÿ‘๐Ÿ‘๐Ÿ‘

  • Ian_norvic
    Ian Billings Dereham, Norfolk ๐Ÿ“ท๐Ÿฆ‰๐Ÿงณ๐Ÿ๐Ÿ—บ๐Ÿ‡ฌ๐Ÿ‡ง (@Ian_norvic) reported

    @ClareQ12 @Plusnet Never had a problem with Plusnet in 20 years except when we moved house and had to wait for a landline. Customer service has been great, and speed is as promised - otherwise you can get recompense.

  • superpaddiepads
    estevรฉn (@superpaddiepads) reported

    @LessGrumpy @virginmedia Whenever Iโ€™ve had issues with Virgin itโ€™s never been a UK call centre Iโ€™ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.

  • joclegg
    Joke Legg (@joclegg) reported

    @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

  • japanauthor
    G M Thomas FRSA FRAS (@japanauthor) reported

    @ThatNeilMartin @Plusnet I left @Plusnet years ago after a customer service guy was patronising and rude. One strike and you're out is my mantra with such things.

  • BakeronBusiness
    Richard Baker (@BakeronBusiness) reported

    @EE Todayโ€™s the day when Iโ€™m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnetโ€ฆbut Iโ€™ve had no email from you about when and how to connect my new hub. Can you help?