Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 03/06/2026 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KeirStitt Keir Stitt 🇺🇦 (@KeirStitt) reported

    @HannahAlOthman BT retail itself is absolutely awful. Plusnet is their subsidiary for people who want good service at sensible price. The legacy BT retail is pitched to people who want to pay more for poor service that's got the BT brand attached to it.

  • JustGayla_TTV JustGayla_TTV (@JustGayla_TTV) reported

    @Plusnet this issue is still persisting eve though we’ve done a full hard reset on our router, this is becoming increasingly frustrating and ongoing for two days now..

  • Adrienne_kewley Adrienne kewley (@Adrienne_kewley) reported

    @PlusnetOfficial @RunYorkshire @PlusnetOfficial I feel like I have been conned into staying with plusnet. I spent 2 hours on the phone Wednesday - all of which is my precious time, trying to get this sorted. One could seem to help me and a support question was opened - which is now being ignored.

  • Adrienne_kewley Adrienne kewley (@Adrienne_kewley) reported

    @Plusnet @Plusnet I have been conned into staying with plusnet. I spent 2 hours on the phone Wednesday - all of which is my precious time, trying to get this sorted. One could seem to help me and a support question was opened - which is now being ignored.

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet Ryan and Courtney from Technical team both were very unhelpful and have made the situation worst

  • hobbsy hobbsy (@hobbsy) reported

    Infuriating experience trying to get anything fixed with #VirginMedia over the phone. Why are all broadband customer services so awful? Had a month long debacle twice with #Plusnet few years ago trying to help relatives get set up (only finally resolved by emailing Plusnet CEO)

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area

  • cavemanmartin Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺 (@cavemanmartin) reported

    @Plusnet That was last week. My problem has been sorted. Thanks.