Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/03/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveWBell Clive William Bell (@CliveWBell) reported

    Next payment due next week Plusnet. The next payment and all payments thereafter will be cancelled until this issue is resolved

  • McIntoshRosco Rosco (@McIntoshRosco) reported

    @Plusnet after an hours phone call and being told it’s my equipment that’s faulty despite doing what I was asked and still no broadband connection& coincidence that others have issues. Shocking service. KeyWorker.

  • nikkiferris97 Nicola Ferris (@nikkiferris97) reported

    @Plusnet I'm a new customer spent 45 mins waiting on the phone was reassured the problem could be fixed only to be cut off! Can't say I'm impressed now waiting on the phone AGAIN 😡

  • thekrzr Chris Gorman (@thekrzr) reported

    @Plusnet Hey plusnet how about some customer service! Been trying to contact you for entire week with no communication what so ever! I used to be happy and recommended you to others now not a chance!

  • Alyspartydress Alysinherpartydress (@Alyspartydress) reported

    Shame on @plusnethelp @Plusnet A friend of mine recently signed up and has been left without internet access. Promised engineer has not materialised. She relies on support from family via virtual access and now so near to Christmas, will be left isolated.

  • CliveWBell Clive William Bell (@CliveWBell) reported

    Just run by internet speed checker a got 0,0,0 I am fed up with this lack of internet I pay Plusnet for a service that I am not getting

  • SerJuan6 Ser Juan (@SerJuan6) reported

    @Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.

  • 2totango3 2totango (@2totango3) reported

    Do @jlandpcustserv @Plusnet know how very poor their WiFi help is!? Spent many hours trying to get through to speak to someone. If you’re moving house don’t bother with them. Waited 3 weeks for transfer.

  • matt_freer Bowlerama (@matt_freer) reported

    If anyone was wondering if @Plusnet was working after going down at 16:30 on Thursday it is not.

  • Martin76x Martin - INSIDE VR (@Martin76x) reported

    @Plusnet you need to fix my connection ... I've got a faster upload than download ... WTF ??? @plusnethelp