Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/26/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • papanesta Scott Edwards (@papanesta) reported

    @Plusnet Hi, Curtis. That's great, thank you for the prompt response and confirmation. Just to check, if my service ended on the 17th of November, and my last bill was on the 11th of November (paid the 18th), will it just be those six days to pay for?

  • annajr Anna R (@annajr) reported

    @vodafoneuk My broadband went live a week ago and still no router, or even an estimate of when it might arrive. Should not have been switched from plusnet until router dispatched. Shocking service. Have been told I’ll get compensation but how and when will this be organised?

  • EE EE (@EE) reported

    @dr_fionac Ah right, I'm sorry to hear that Plusnet does not support WiFi calling. Rest assured our engineers are working hard in areas affected by the storms to restore service as quickly as possible. 1/2 -Gavin

  • CatherineH_06 Catherine Raven (@CatherineH_06) reported

    @plusnet have had no/very low Phoebe signal for a few days, and this morning also have no mobile data signal. How do I report/get this fixed?

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported from Bournemouth, England

    Woop woop lunch time tomorrow all being well. Should have full fibre broadband courtesy of @CityFibre and @juicebroadband A bit nervous, plusnet FTTC has been incredibly reliable and "fast enough" more is better right? 200Mb up AND down for £10 a month less is hard to ignore!

  • Plusnet Plusnet (@Plusnet) reported

    @monthegers66 I can only see that the email could be the issue, trying the username will rule this out. - Curtis, Plusnet Sheffield

  • 43081j James Garbutt (@43081j) reported

    @Plusnet are you having an outage? 🤔 connection just went walkies for the first time in 6000 hours :D and no luck getting it back

  • lexisarbitrary L e x (@lexisarbitrary) reported

    Worst possible isp award goes to @Plusnet

  • Faruq10101 Faruq (@Faruq10101) reported

    Plusnet down in Wakefield?

  • carolsohippo Carol So (@carolsohippo) reported

    @Plusnet any known outage in OL14? No connection have done all checks as per online guidance, no cs after 8pm, help!@plusnethelp