Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 02/18/2026 02:55

February 18: Problems at Plusnet

Plusnet is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _FilmFeed -jessi- (@_FilmFeed) reported

    @Plusnet hello, I've had no internet since this morning, in WA2 area. They said there's an outage, when will it be back up?

  • parkplace112 AAA RK (@parkplace112) reported

    @Plusnet Don’t join Plusnet, internet is down for the 4th time this week. Plus they don’t pay the promised gift card.

  • soil_sniffer soil_sniffer (@soil_sniffer) reported

    @DavidLaw @Plusnet That is poor i feel for you is this in general the average for the area? I use Quidco for cashback deals when chopping and changing suppliers (insurance/breakdown/utilities)i recently made a complaint with Bt for downgrading my speed from 40mb to 25mb.a losing battle..

  • Plusnet Plusnet (@Plusnet) reported

    @macronencer Hi Mike, I'm sorry to hear about this. Are you able to let me know what help you need with the order please? - Curtis, Plusnet Sheffield

  • DigitalStefan Stefan (he / him) (@DigitalStefan) reported

    @ispreview I once looked at Plusnet for pricing. It took 20 minutes, a call to them and a spreadsheet to work out. Why? Introductory discounts for the first few months and entirely different minimum contract lengths for broadband and fixed line service. Ended up not competitive.

  • smartesthorse smartesthorse (@smartesthorse) reported

    @virginmedia Virgin was down 6 days in 2 weeks faults with cable repeated outages thfought the year I get told by YOU to run diagnostics !!! Unhelpful. Paying £52 month Plusnet £28 they much better customer services

  • RationalPanic Tommy Maguire (@RationalPanic) reported

    @BeansInYourBum @MatthewStadlen @CentreLeft_ Though Sky and TalkTalk do have a switching service for user email accounts, you can hold on to your Plusnet and BT for an additional monthly fee after your service switches.

  • Antoinette_JH Antoinette Daniel (@Antoinette_JH) reported

    @Plusnet Is anyone else experiencing connection problems this evening?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • macronencer Mike Torr (@macronencer) reported

    @Plusnet There is a deeper technical issue here though. In order to match those 2 characters, I think the server has to store my password as plaintext. Even though no operators can see it, that means it's less secure and could be stolen more easily in a hack.