Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/29/2025 04:50

November 29: Problems at Plusnet

Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GregorBuick Greg B (@GregorBuick) reported

    (2/2) this a known data breach with Plusnet? I block every number that calls, but every day a different one rings and leaves same message. I've registered my number with Telephone Preference Service, and if this doesn't solve problem then am inclined to cancel my contract.

  • WDsmethurst Will (@WDsmethurst) reported

    Would not advise anyone to ever deal with @plusnet the service is abysmal. Half the staff are clueless, trying to resign me up when I've cancelled already. Being charged near £37 when I signed a contract at £22.99 For the love of God do not bother with this shambles of a company

  • BandLoafer london loafer band (@BandLoafer) reported

    my previous internet service disconnected on the day of your activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021,

  • Fionamarie22 Fiona Smith (@Fionamarie22) reported

    @jules4023 @Plusnet @TalkTalk I’ve had talk talk before and they were fine, plusnet has honestly been the worst I’ve ever had. They won’t even help sort it out either. Will never go with them again! 🙈

  • nitaxnitro Julie (@nitaxnitro) reported

    @plusnethelp I have signed up to plusnet and service is due to go live on 28th, have received the router, but as yet no date for fibre installation. Shouldn't this have been installed by the live date?

  • BandLoafer london loafer band (@BandLoafer) reported

    Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH Plusnet plc The Balance 2 Pinfold Street Sheffield S1 2GU 27 April 2021 To whom it may concern I am writing this letter regarding your service I experienced recently. I ordered your service and waited,

  • charlesparkes Charles Parkes (@charlesparkes) reported

    @Plusnet Hello. Is plusnet down again? Nothing working where I am! Keeps happening and it’s driving me insane!

  • taratara77 Tone (@taratara77) reported

    @plusnethelp Why isn't anyone at Plusnet attempting to fix Broadband Safeguard not working? It has been nearly a month now. It really is disgusting that porn and other stuff is easily available to the kids in our house on the internet due to Safeguard not working.😡

  • Stop_The_Panic 🔮Worthless_Human🔮 (@Stop_The_Panic) reported

    Anyone has issues with Plusnet internet service?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Keynko Hi there. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam - Plusnet Leeds