Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 03/18/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CollinsLucy1 Lucy (@CollinsLucy1) reported

    @Plusnet our wifi has been down for many hours today, which is an issue as many of us in our household work from home. Could you advise as to when this problem may be fixed?

  • jamieluke Jamie Luke (@jamieluke) reported

    @Plusnet are you open trying to contact your support for 2 days, currently on hold for 40 mins!

  • Stephgcc Stephgc (@Stephgcc) reported

    @Plusnet Not at all, unfortunately. As a small business, it’s not great not having a phone line and running hotspots off mobiles! We were supposed to be up and running in days weeks ago, and we still won’t have a phone in til 22nd now.. shockingly poor!

  • MissColly1991 Colleen (@MissColly1991) reported

    @Plusnet broadband goes live today still no router despite it being allegedly dispatched on the 3rd, now paying for a service I can't use even though I've had to wait 2 weeks for you to start my service. not off to a great start 😡 Why do you wait so long to send the router.

  • Plusnet Plusnet (@Plusnet) reported

    @padsheff Hi from Plusnet. I've had a gander and can see the connection was down when you sent us the post but glad to see it came back a few hours later. By all means if you are still having an issue, please DM me your username and I'll and another look. James (2) - Plusnet Sheffield

  • lewlew2003 EuroSkeet (@lewlew2003) reported

    @Plusnet Our Broadland is down and won’t come back on! What’s going on?

  • ChrisKibble2 where did cotton eye joe go? (@ChrisKibble2) reported

    @Plusnet do you actually have anyone working on your phone lines? I've made 3 calls and been on hold 20, 15 and 10 mins with no answer and each time had to hang up as I have other things to do and cant just sit on hold all September

  • londonkro Kev (@londonkro) reported

    @gavinnivag @Plusnet Also should add that therefore it’s a BT Openreach issue not Plusnet

  • Jonno10721563 Jonno (@Jonno10721563) reported

    @Plusnet What does it cost to terminate early?

  • londonkro Kev (@londonkro) reported

    No @Plusnet connection since Monday…anyone else having problems in the Croydon / south London area?