Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/05/2025 23:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • demon2630 Norse God Loki (@demon2630) reported

    @Plusnet when i joined plusnet i had to pay a month upfront plus a month so why when im one day late do you limit my service and shocker you make it so i cant get to your payment site with the restrictions iv had enough of your service and i want out of my contract fifth time

  • narco_sam Sam Barnett-Cormack (@narco_sam) reported

    Given @Plusnet tweeting about #Eurovision, it's ironic that their blanket ban on calling (or, less immediately relevantly, texting) shortcodes means you can't use the app to vote on their network, or vote economically on mobile on their network.

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @Plusnet I have messaged via the Plusnet account. Please can someone access that and reply to me. We have zero broadband access despite paying for it. This is the worst it has ever been as the access has been poor for quite sometime but never nonexistent like this.

  • colincartwrigh2 colin cartwright (@colincartwrigh2) reported

    @Plusnet My home phone, 01507 343521 is down. No dial tone. I have returned home from major heart surgery today so a landline is VITAL to me. Please will you get this fixed as a matter of urgency? Also, why only phone a nd twitter. Why can't I log a complaint via email or online.

  • IanXley Your Local Business Mentor (@IanXley) reported

    Dear @bt_uk our charity bookshop has a new website and on Friday we applied our SSL certificate. Anyone I know who uses BT Broadband is blocked from accessing the site However users of Plusnet, SSE, Virgin media WiFI, etc can all access it with no problem. Suggestions?

  • tonymc39 Tony McDonough (@tonymc39) reported

    Hi, @MartinSLewis my sister switched to @Plusnet on promise of reward. Clicked thru from your site. Plusnet refusing to honour and your team washes hands of it via email. Feels like poor behaviour from both yourselves and Plusnet. How can people click through with confidence?

  • cjstringer Chris Stringer (@cjstringer) reported

    @CatObbard @Plusnet Yeah it's completely down. On our router its Amber and got a red b on it. There blaming open reach. They shouldn't of guaranteed us fix times and I'm not holding my breathe for it to be sorted any time soon. Soon as our contract is up we're going elsewhere

  • frankspicer Frank (@frankspicer) reported

    @Plusnet I am now hearing from a friend who has been in contact with @EE that people in my area will not have the issue of no phone signal resolved for another 2 weeks, making 3 in all. I trust that this month's bill will be £0.00

  • CassandraHearn3 Cassandra Hearn (@CassandraHearn3) reported

    @Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes

  • redgers_twit Redgers (@redgers_twit) reported

    @Plusnet Not sure if previous Tweet got sent but I'm trying to cancel my BT Sport broadband add-on without a long wait on the phone. Sorry but I'm new to Twitter.