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Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Helenintgarden
    Helen (@Helenintgarden) reported

    My @plusnet email address isn't working properly... I'm struggling to send a couple of emails on my phone... and noticed some messages coming through late... Thankfully did a search & saw that they are having problems... but not sure what to do with the messages I need to send...

  • stevewelling15
    Stephen Welling (@stevewelling15) reported

    @Plusnet @BensEasyPc why don't you actually broadcast this instead of just replying to people's worries? Pretty rubbish service tbh.

  • AndyTheMad
    Andy Taylor (@AndyTheMad) reported

    @Plusnet Unable to send emails from Thunderbird client. All the settings match Outlook and that works. Help???

  • Arta_Crossman
    Arta (@Arta_Crossman) reported

    @Plusnet hi, my internet is so slow I'm having to tweet this complaint using data. It's about 0.5bps on average. And this is after waiting two months to just be connected. What can you do? Not being given the speeds promised at all.

  • HelloFromMarcus
    Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • bromleyj
    Jonathan Bromley (@bromleyj) reported

    Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.

  • mckmid
    Pete MM (@mckmid) reported

    @Plusnet email service is appalling, blackout after blackout. I have started looking for a quality email-domain-isp provider.

  • phil916
    phil evans (@phil916) reported

    @Plusnet @plusnethelp When are you going to fix your email system - its been down for 2 days now?

  • mwardlow53
    Michael Wardlow (@mwardlow53) reported

    @Plusnet Guys this is beyond a joke. I am having to wait for 3 or 4 tries to draw down emails. If this normal service resumed? Terrible!

  • tenminuteteach2
    tenminuteteach (@tenminuteteach2) reported

    💯 do not recommend @plusnet @plusnethelp all I seem to do is be on the phone solving ANOTHER issue