Plusnet outages and service status in Thirsk, England

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Gareth Jones (@GarethPc1237) reported 12 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

• 
  Gareth Jones (@GarethPc1237) reported 29 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Widge80 (@wendy4robbie) reported 6 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  Joseph Barrett (@FrankGrimes36) reported 10 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  Stuart 965 (@StuartThom8396) reported 11 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Jason 🥶 (@JasonXbiker) reported 12 minutes ago

  @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

• 
  Sakana San (@san_san141627) reported 12 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract

• 
  Richard Holliday | Author 🇬🇧 (@rjph_author) reported 14 minutes ago

  @Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 15 minutes ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Alyssa Jade C (@AlyssaJade7274) reported 16 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Alison Lees (@AlisonMLees) reported 24 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 25 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?