Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/25/2025 11:05

December 25: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonHudspeth Alison Hudspeth (@AlisonHudspeth) reported

    @oIiviarl @Plusnet Looks like a nationwide outage

  • joshsweettweets Josh Sweet (@joshsweettweets) reported

    This #outage is an outrage! @plusnet please consider your duty of care. People are losing access to vital services.

  • Sunshine16726 Nigel (@Sunshine16726) reported

    @pfrr @Plusnet Mine too. Usual poor communication from Plusnet

  • IMcguirke Iain McGuirke (@IMcguirke) reported

    @Plusnet having issues with no Internet connection, is there a service outage in the pa49 area?

  • Lenka76545103 Lenka (@Lenka76545103) reported

    @Plusnet the WiFi/broadband is down (reported by number of people around the UK) when will this be fixed please?. Blue light - can connect, but theres's no internet connection

  • KeziaRose Kezia Newson 🌞 (@KeziaRose) reported

    @oIiviarl @Plusnet It's a nationwide outage!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet guys...! I have no internet, its been down for 1 hour now, i cant reach you online as i can't login to my account and you can't take a call coz "you're busy"???? What is going on? Why my broadband is down?

  • jenniejos01 Sarah Jane Jones (@jenniejos01) reported

    @ThomasDebbieann @TNLUK My internet is down now maybe that is the problem. I’m with Plusnet

  • itsakaym AKAYM🎶 (@itsakaym) reported

    @Plusnet any chance of an update regarding no service?

  • richtimmins Richard Hanley Timmins (@richtimmins) reported

    @JoeTyePR @Plusnet Support number on website says it’s not recognised