Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/19/2025 04:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • reders174 Andy Redmond (@reders174) reported

    @Plusnet I terminated my contract after horrendous service received so why has an open reach engineer been sent to connect the line at my new address causing further delays with my new chosen supplier? Absolutely fuming 😡

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?

  • Andymo444 Andy in the Peaks (@Andymo444) reported

    @FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)

  • onlyasjack Sebastian Jack (@onlyasjack) reported

    @notmeat37574523 Yeah, my understanding of broadband these days is a bit shaky. I've just plugged in the free PlusNet router (to confirm it is the router and not the line having problems) in place my own and see it is the DSL socket which is plugged in.

  • RavScaleDesigns RavScale Designs (@RavScaleDesigns) reported

    I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.

  • sophie_ogilvy Sophie Ogilvy (@sophie_ogilvy) reported

    @Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.

  • cate_crownshaw Cate Crownshaw (@cate_crownshaw) reported

    @Plusnet No mobile signal since Friday lunchtime. Any ideas when it will be back? This is becoming a regular issue. What is going on?

  • twhobbies Tim (@twhobbies) reported

    My @Plusnet broadband has gone 😢 anyone else having issues at all? Also weird as my Sky Mobile 4G is awful as well, double whammy!

  • 101whiteford Susan Whiteford 💙 (@101whiteford) reported

    The old conundrum- no mobile signal so can’t contact @Plusnet help except via Twitter. And no one’s answering. Any other @Plusnet users experiencing this?

  • pogoajnkzk Antonia (@pogoajnkzk) reported

    @Plusnet your wifi is beyond a joke now. It’s constantly going off despite two engineers having been to ‘fix’ it. When will it just work properly?!!