Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/23/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeighLad Kenny Blakemore (@NeighLad) reported

    @plusnethelp hello, I've had no plusnet mobile signal all morning (emergency calls only), is there a problem? Thanks, Ken

  • MusicOTFuture MUSICOFTHEFUTURE© (@MusicOTFuture) reported

    My internet is absolutely shocking.... So many delays on all my posts and emails so sick of @Plusnet ... Nothing but trouble. so annoyed

  • GeekNamedMike M I K E 🔸 (@GeekNamedMike) reported

    Just switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer

  • Davidness75 David Ness (@Davidness75) reported

    @icklenellierose I am on Plusnet and my WiFi is bad. I don't know why as it used to be really good.

  • katy_clouds ☁️Katy Clouds☁️ (@katy_clouds) reported

    @Plusnet Terrible service. Had trouble paying my bill due to covid but needed internet to EARN THE MONEY in order to pay you. Cut me off despite payment plan and now haven't bothered sending me the promised new modem and apology AVOID LIKE THE PLAGUE

  • mrshendy1901 Amanda Henderson (@mrshendy1901) reported

    @plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo

  • MartinSo1984 Martin (@MartinSo1984) reported

    @Plusnet do you have phoneline issues at the moment? Seems it cuts off as soon as it attempts to connect me to a line?

  • CharmaineHanna_ Charmaine Hanna (@CharmaineHanna_) reported

    Still no internet access, been nearly 24hrs now & @plusnet @plusnethelp still haven't fixed the issue

  • BethShinfield Beth Shinfield (@BethShinfield) reported

    @Plusnet I’ve been trying to cancel with you for weeks and can’t seem to get to the right person before I’m cut off. I’ve cancelled the DD hoping you’d actually call but you still don’t. Please can I just have a termination fee? You couldn’t provide WIFI for home working

  • ChrisPaveley Chris Paveley (@ChrisPaveley) reported

    Help, Plusnet Hub One Router, Wifi keeps dropping out. Have refreshed Channel allocations as suggested but till dropping out. If I reset the entire router it works for a few hours and then the fault returns. Ethernet connections works fine with no dropout at all. Any suggestions?