Plusnet Outage Report in Thirsk, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Thirsk, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Thirsk, England
Latest outage, problems and issue reports in Thirsk and nearby locations:
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tamsin Sandy
(@TamsinSandy) reported
@Plusnet @plusnethelp rebook an engineer for me right then. I'm not thinking, had i not complained officially I would not have even been informed of my engineer cancelling! It was still within my window so not a time issue. I am astounded by the service being offered ... pt 7
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Halim Matin
(@halimmatin) reported
@asda_mobile anyone having problems after the migration to Vodafone checkout plusnet (EE). They're doing a 10gb and unlimited everything. 30day rolling. Just text PAC to 2732 to take your number with you.
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Adam
(@Adamgeorge_96) reported
@Plusnet @plusnethelp have got to the worst internet provider I’ve ever dealt with and haven’t even managed to use their services yet! Signed up with them 3 weeks ago, two routers shipped to a home and work address. Neither delivered and no reason why from them!Wouldn’t recommend
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EE
(@EE) reported
@tracebicyturner Hiya Tracy, we wouldn't want you to have any issues with your texts. I'd love to help. Can I just confirm if you're on Plusnet or EE, please? -Monika
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Dr Jennifer Evans
(@HistorianJen) reported
@WillTullett We were with plusnet and got a fancy new router (a tp-link). It didn't help enough so we have now moved provider.
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Sarah Jayne Davies
(@Sjd_22) reported
from
Liskeard, England
Dear @martinstanford I just listened to the advice about routers. I use @Plusnet who are great. I never use a pre configured route supplied by an ISP and only use @DrayTekUK routers. I frequently check it for firmware updates & only allow my list of MAC addresses #JerseyBread
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cait✨✨
(@sunflowrrbinnie) reported
why is plusnet wifi so crap? they say to upgrade your deal yet give you no upgrade options. i cant even watch a youtube video in 240p without it buffering. unbelievably bad when we can finally look at a different contract will NOT be with plusnet anymore😡 @plusnethelp
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet I received a call yesterday after submitting an official complaint and was told he would be personally helping resolve this. Today I get a call from him explaining my engineer had cancelled after I waited 4 hours, and couldn't tell me why and couldn't.. pt 5
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Morrighan Corbel
(@MorrighanCorbel) reported
@BronteSchiltz We're with Plusnet and we've had very few issues! When our internet speed went down because of line issues they sent a repairman out as soon as they could and he was brilliant and even gave us a heads up that fibre was going to be in our area really soon. Highly recommend.
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet to me. Honestly cannot believe it, how plusnet act like they provide good customer service is beyond me! And half the people I have spoken to have simply denied all wrongdoing. Simply avoid plusnet at all costs is all I have to say!