Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 03/02/2026 17:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bromleyj Jonathan Bromley (@bromleyj) reported

    Normally I pick up my Plusnet email using Gmail POP3, and that doesn't seem to be working as smoothly as normal either. But Gmail can send from my Plusnet a/c using SMTP without problem. All very odd.

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @VictoriaPeckham @Plusnet They are the worst. They still owe me money, I gave up.

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @AethyrUlf @Plusnet same here, as i work from home was unable to do anything. Connection kept going up and down.

  • Plusnet Plusnet (@Plusnet) reported

    @LorcanAdrain Hey there Lorcan, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)

  • mcbrit2 💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺 (@mcbrit2) reported

    @Plusnet @HowardJEvans Hi, the complete lack of meaningful information about the email failure is appalling!! Messages every 12 hours with no meaningful content are a complete insult to your customers. Someone needs to make a full statement about what has happened and if/when service will be restored.

  • mcbrit2 💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺 (@mcbrit2) reported

    @Daily_Express @Plusnet Hi Daily Express, please can you try to find out what is really going on at Plusnet? 48 hours after emails went down it seems most customers still cannot send or receive emails and the alleged updates on the status page are laughable! PLEASE HELP!! #PlusnetNomail

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet If you're cancelling before the contract ends due to poor service, get it in writing that you won't be charged the early cancellation fee. We only had this verbally and despite saying that they record all conversations, surprisingly couldn't find this one.

  • Liebes_kind . (@Liebes_kind) reported

    @VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go

  • Sarah_racewear Sarah Tyler 💙 (@Sarah_racewear) reported

    @HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡