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Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237
    Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarianneBuksa
    Marianne (@MarianneBuksa) reported

    @Plusnet , any feedback on this post? I appreciate that it might be an issue beyond your control, but at least some sort of acknowledgment/details on what the actual issue is would be highly appreciated, as this affecting our ability to work!

  • PaulbernalUK
    Prof Paul Bernal (@PaulbernalUK) reported

    Yes, it feels like months, but @BT and @Plusnet are still trying to screw my aged aunt for hundreds of pounds to get her connection back after they messed it up. Months and still no resolution. And they’re the same company really.

  • JoshuaMcDermid
    Josh McDermid (@JoshuaMcDermid) reported

    @Plusnet Got back from holiday on Monday night and haven't been able to get internet. Sent a private message and raised a case on the website, yet haven't received a reply. Paying for internet I'm not getting and can't terminate without paying loads of fees.

  • blackhairbub
    Mig (@blackhairbub) reported

    @Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?

  • MarianneBuksa
    Marianne (@MarianneBuksa) reported

    @Plusnet No point recommending Twitter and Facebook to get in touch with you, as despite several messages since Wednesday still waiting for a reply to try to find out more details about our broadband outage, which is not expected to be fixed before the 21st July!

  • lef_germ
    Lef Germenlis (@lef_germ) reported

    @Plusnet Is the internet everywhere down or just for us?

  • FITNESSUKdotTK
    FITNESSUK (@FITNESSUKdotTK) reported

    @Plusnet Our business broadband 2 year contract has just ended and the price has jumped upto £59.76, how can we signup for a new 2 year contract and get the bill back down to the original £26.40, we don't really want to start messing about switching providers.

  • ker_gem
    Kerrie (She/her) (@ker_gem) reported

    2 weeks & still no phone /internet. Trapped between my provider @Plusnet & @OpenreachHelp (the latter don’t take calls). now I have to wait until Monday for a second engineer visit (1st couldn’t help). Informed I have super fast full fibre! If only someone could get it to work😩

  • OnyinyeOugh
    Onyinye Ough (@OnyinyeOugh) reported

    @Plusnet Why do you have such horrible service recovery when there is a device failure caused by your team ? Customer service is poor. It has been a disappointing experience so far.

  • fatboy_no8
    David Wilson (@fatboy_no8) reported

    @Plusnet another day, another outage. Fed up of resorting, fed up of being given run around. Last time, your agent said I should complain to @WeAreOpenreach whose website tells me to contact.. You Failed engineer appointments, daily outages. Please fix my service