Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 01/20/2026 21:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shrutinha Shruti Bhargava (@shrutinha) reported

    @Plusnet, going round the houses on your website, trying to find contact info for help and support, constant system issues preventing access to info, permanent error listed (was there months ago), unclear info on termination charges (which I got to eventually, 20 mins waiting on

  • runswithwaves runswithwaves (@runswithwaves) reported

    @ParisZarcilla @Plusnet I literally sit down about to eat & they want more.

  • anyamclifton Anya Clifton (@anyamclifton) reported

    @plusnethelp @Plusnet no internet service in Bath right now. Can you help?

  • YijArt YijArt (@YijArt) reported

    @BrixhamUK @Plusnet Careful, they will still try to charge you after leaving them, I've already seen alot of complaints regarding that issue.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Loz82xx Laura 🖤 (@Loz82xx) reported

    @Plusnet internet is so bad it won’t even load YouTube on my smart tv!! This is ridiculous @plusnethelp

  • funnyoldworldx 🎀Charlie🎀 (@funnyoldworldx) reported

    Trying to get through to @plusnethelp is like drawing blood from a stone. Our wifi has literally turned itself off and your online “chat” is no help @Plusnet

  • TimHailstone Tim Hailstone (@TimHailstone) reported

    I am @plusnethelp customer. I would like to discuss taking another contract from them at another address. I have been trying to phone them for days. They never answer! I guess I will buy from a competitor. Covid is no excuse for poor customer service. @Plusnet

  • jojomiles Joanna Miles (@jojomiles) reported

    @plusnethelp Luckily my neighbour also had issues but her company Sky had the decency to send open reach out who kindly sorted out issue too, plusnet are a joke and I cannot wait until October to leave

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @Plusnet need my contract cancel just never get any service internet constantly down