Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 02/24/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nallakram Mark Allan (@nallakram) reported

    @Plusnet Is there an outage in Edinburgh (EH10) just now? My internet connection's been off since around 1am.

  • DrLucid man of mystery (@DrLucid) reported

    @MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind

  • JackMilson JackMilson (@JackMilson) reported

    @plusnethelp Plusnet just chilling as we work up a massive data bill while WFH - waiting for them to solve something on their end, will their call back ever come? Great first impressions for a new customer.

  • keavaoloan Keava (@keavaoloan) reported

    @plusnethelp hi, we are leaving Plusnet to switch to another provider and were told that we wouldn’t be charged again, due to recurring issues with service. However, we’ve been billed - was just wondering if someone could look into this, please?

  • fauziaahmad07 Fauzia💙 (@fauziaahmad07) reported

    @Matthew_Wright @virginmedia I was with virgin media for years and broadband was great. No trouble at all where I am. Guess it depends on location. Perhaps best to see which broadband your neighbours recommend. I'm with sky just now. they are ok, but not as fast as virgin media. I avoid plusnet and talktalk

  • daley_parking Daley Parking (@daley_parking) reported

    @Plusnet so ordered a new service from you. You “forgot” to order broadband and you “forgot” to transfer my old phone number. This is basic stuff. Now having to go back to Virgin to extend my bb cover otherwise I will be without service. What a gr8 start as a new customer.

  • JessBoneBreaker Jessica Baker 🌙✨ (@JessBoneBreaker) reported

    if you ever want free radio with all the latest hits playing all day just try to cancel your plusnet account

  • TAZakaT_I Taz (@TAZakaT_I) reported

    @KathOnReception no service 😖😖 more chance of getting better service from Plusnet in rural areas than this midfield

  • Elf_X_Stacy Elf & Stacy (@Elf_X_Stacy) reported

    @Plusnet I have been waiting on the phone for over 30 mins, need to cancel my account, how do i do this without calling in ? Thank you

  • StuartMac992 Stuart Macaulay (@StuartMac992) reported

    @Plusnet you? customer services team do not pick up the phone. Now on hold for over 25 mins. Yes, I know we are in a pandemic, and call volume is high, and your team are all working from home. But 25 mins really?