Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/23/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • blue2boot blue2boot (@blue2boot) reported

    @Plusnet CHOOSE ANOTHER COMPANY Problems from day one. They aren't interested. #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield

  • clemo05 andrew clement (@clemo05) reported

    @Plusnet hi my internet connection over the last few days has been dropping out is there an issue? And when will it be resolved?

  • WebManPS P (@WebManPS) reported

    @Plusnet Hi, my contract is due to end in a month and I would like to end my service on that date, I cannot find an option for this anywhere on the site. Is there a customer email I can send confirmation of this to?

  • amitvpatil Amit Patil (@amitvpatil) reported

    @Plusnet I had called support guys from provisioning team who seized my line which was working from last three months. They are disconnecting the calls without giving any proper answer. 1st they agreed for 8th Sept now today they don't have any answer. This is really frustrating.

  • HamishJTaylor Hamish Taylor (@HamishJTaylor) reported

    @J3Lyon Sky has always been decent avoid Plusnet like the plauge broadband is ok , but their customer service is diabolical.

  • pnuttuk Pnuttuk (@pnuttuk) reported

    Shocking broadband signal from @Plusnet today and even worse this evening. Below 2mb dl and 3.2mb upload. Supposed to be on Fibre extra... Average 66mb download my arse!

  • AdamJono36 Adjo (@AdamJono36) reported

    @J3Lyon No problem with plusnet, loads of issues with bt and sky

  • DallawayO Oliver Dallaway (@DallawayO) reported

    My ultra fast #plusnet which I pay a lot for is atrocious. Slow and unreliable.

  • Plusnet Plusnet (@Plusnet) reported

    @pnuttuk Hi there, I'm sorry to hear about the issues with the broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield