Plusnet outages and service status in Thirsk, England

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

• 
  Gareth Jones (@GarethPc1237) reported 10 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

• 
  Gareth Jones (@GarethPc1237) reported 22 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rockposer Dot Com (@rockposer) reported 6 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  Atholl Allan (@AllanAtholl) reported 10 minutes ago

  @MartinSLewis Broadband with Plusnet for 2 years, this year's quote £15 per month higher than vodaphone.. asked what was going on, told our customer service is better, vodaphone £25pm vs £40 AND vodaphone additionally offered £150 tesco voucher.. Absolute no brainer ! Thx MSL

• 
  GM Mark Howitt (@MarkHowitt) reported 14 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  xxx ROSE xxx (@TanteRos) reported 15 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Stephen Noakes (@Slimo80) reported 16 minutes ago

  @Plusnet hi I am considering switching to your service but I have a very large garden so need to speak to someone in regards signal to end of garden but the phone line has a huge wait.

• 
  Bri 💙 (@OriginalBigBri) reported 16 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 17 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  CLAIRE A (@_Claire_A) reported 17 minutes ago

  Anyone else’s @Plusnet broadband been down for hours? 😑

• 
  Dog off the leash. (@paulturner2012) reported 20 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  mandy (@mandy83906280) reported 24 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.