Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 03/17/2026 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • annwylid Catrin Madge (@annwylid) reported

    @Plusnet your service is terrible just joined today sky switched me of immediately ypu promised a smooth transition which totally untrue. I am without a land line or broadband and customer service was NO help which I had stayed with sky

  • JaseHeeley Jase Heeley (@JaseHeeley) reported

    @benbakerbooks @htwcentral We've had absolutely no problem with Plusnet since we moved in here. We get about 57Mb from an advertised max of 66 and an upload speed around 20Mb, which is good enough. Virgin was installed to the street about eight minths ago, but we've felt no need to switch.

  • Amy_Cal90 Amy Cal (@Amy_Cal90) reported

    So disappointed with @Plusnet! For a company that prides itself on customer service I can’t believe that you insist on your customers sitting on hold for upwards of 30 mins to talk to staff and won’t offer a call back or help via the online chat function on your website!

  • Trudge87275270 Trudge (@Trudge87275270) reported

    @JamesHarkin Plusnet owned by BT but way better customer service!!!

  • cfjescott Caroline Escott (@cfjescott) reported

    @Plusnet very heavy thunder and lightning in Reigate RH2 9LL and now no internet - are you having issues in this area?

  • APalaceS1 P4lace❤️💙 (@APalaceS1) reported

    This is becoming a joke. 3 engineer visits, numerous phone calls and my wifi is still down and I’m supposed to be interviewing. Embarrassing. And then you have the cheek to put my bill up @Plusnet

  • Thomas_W_Wright Thomas Wright (@Thomas_W_Wright) reported

    @Plusnet hi, any outages in the York area this morning. Internet light off on router and wondering if it’s my end or the network.

  • Smitchalot Sarah MH (@Smitchalot) reported

    I’ve had 4 months of @Plusnet messing me around now and i would not recommend them to anyone ever. I can’t even find out my direct debit amount. Currently they reckon my sign up of £24.99 is actually now £32.99?! And I don’t even have the service they initially promised.

  • bigbob2000 bob bright (@bigbob2000) reported

    @Plusnet no broadband in Stanley ne England what's the problem and what is being done about it

  • JKav87 Jordan Kavanagh (@JKav87) reported

    If I can break my cycle of completely useless tweets and impart one piece of useful advice to anyone who follows me, let it be this: DO NOT USE PLUSNET INTERNET. Three months patchy service and no end in sight.