Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 02/03/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Interssuseption RagingTinnitus (@Interssuseption) reported

    @Plusnet I have had no Internet for 24hr. Please fix it

  • miss_belle Gem (@miss_belle) reported

    @Plusnet hi, our service has just dropped out and can’t get onto your webpage. Is your whole service down and when do you expect it to be back? Thank you.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 @peter777j Good morning my very dear friend . Day 12 and no internet still . Patchy phone signal too . Having to buy an installation to get over issue but will re bill Plusnet

  • HelleneObserver HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • RachelKoz RachelKoz (@RachelKoz) reported

    @Plusnet Can you update us when your system is back up? Fibre broadband LOS problem, but can't book an engineer to come out and fix it.

  • HelleneObserver HelleneObserver (@HelleneObserver) reported

    @M_Kingscott71 @Plusnet @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • KingsburyLad Kingsbury Lad (@KingsburyLad) reported

    @jemmm85517813 If I ever suffer long term BB issues, then BT will send me an emergency Mobile broadband router, to use until the fault is rectified. I assume that Plusnet doesn't provide that backup facility for you?

  • DaRe1900 David Reilly (@DaRe1900) reported

    @Plusnet I am a new customer and had a new Hub delivered yesterday. I cannot set this up until I've had an activation confirmation via email/text. It's been over 24 hours and no activation (or WiFi). When can this be resolved?

  • SenorStefan Stefan (@SenorStefan) reported

    Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 @peter777j Good morning my very dear friend . Day 12 and no internet still . Patchy phone signal too . Having to buy an installation to get over issue but will re bill Plusnet