Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 12/08/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Justabator Justin Godfrey (@Justabator) reported

    Multiple missed dates of completion (told it’ll be fixed 9pm that day 3 times) to be then told Friday 19th 9pm latest. That has been and gone with no service. To be fair plusnet can only work with what they’ve got but every agent telling me an outage of this length is unheard of.

  • kingheart81 V I S H A L (@kingheart81) reported

    @Plusnet @plusnethelp Got real issues connecting to internet (home broadband) since last 1 week in DA11 area? Any issues that has not been rectified yet?

  • MrPeterUnwin peter unwin 🇬🇧 (@MrPeterUnwin) reported

    @plusnethelp Hi, thanks for responding. I am currently a (renewed) Plusnet customer. I was hoping to upgrade earlier this year, hence query. Code EH10 7HU No. 65. (Openreach installed to this area last year). Regards,

  • Christo09801069 Christopher French (@Christo09801069) reported

    Don't be fooled by @Plusnet otherwise known as Putin-Net. I called to take my service with we when moving, but I've now had debt collectors set on me for a service that I did NOT cancel. They refused to listen; refused to take responsibility. Disgraceful arrogance. Nasty company.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @TheLilSquidge @TalkTalk @Plusnet I hear you, though if you look at my recent tweets/replies, you will see the cost of poor customer service, unreliable broadband, and, even, the breaking of regulations and inability to escalate problems caused by some number of customer account errors.. 1/2

  • Scuba_steveeeee Stephen Waterhouse (@Scuba_steveeeee) reported

    @Plusnet are the worst internet provider, if you're not sitting next to the box, you can't connect ⛔⛔⛔

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @plusnethelp Your reply almost, nearly, just about, answers my query. — the key question: Does Plusnet consider line termination within a property to be their responsibility as part of the service? I’d like something approaching a yes or no answer here..

  • FarmerG5 Geraint Walters (@FarmerG5) reported

    @OwsWills @martinjohnes @Plusnet We’re a bit further up and they’ve pretty much done where we are and making their way down I think? Just checked a random Armagh city postcode on the virgin website and says not available. Weird as there’s so many vans and engineers about

  • G_plus_C Graham Cutress (@G_plus_C) reported

    @Michael_Lacy1 @bt_uk I theoretically left BT for their sister company Plusnet, the deal was a worldie, 4 days into my notice period I had a friendly Geordie on the phone who not only beat it but sorted a number of things out from £63.49 (incl BT Sport and ****) down to £33.99

  • horrocks_simon Simon Horrocks (@horrocks_simon) reported

    @OwsWills @Plusnet I wouldn’t have Sky but do have a NOW TV subscription for the footie - I cancel out of season & then they give you lots of discounted offers to rejoin :-)