Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 01/07/2026 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraBeale Laura (@LauraBeale) reported

    @Plusnet Plusnet, we ordered our broadband connection on NOVEMBER 25TH and have been told we’ll be connected on 12th Jan. Really not looking forward to an Xmas day in lockdown (tier 4) with no Zoom, Netflix, WhatsApp, Spotify, etc. Help.

  • TheNuttyMummy Claire (@TheNuttyMummy) reported

    @Plusnet broadband not working right for 3 days now! Reported the problem online and heard nothing back yet! Worst internet ever!!

  • RichardASpencer Richard Spencer (@RichardASpencer) reported

    @plusnethelp Hi, on my switch to Plusnet as a first time customer, you have managed to cancel my old provider and now tell us we will wait 12 days for your services to start. My family will be so happy to have no TV or internet for Xmas! @Plusnet awful start to our relationship

  • ggrayson19 ggrayson (@ggrayson19) reported

    @Plusnet @plusnethelp Thanks to Matthew S for sorting out our faulty broadband. Was worried given the other comments here but I've *always* had good customer service from Plusnet tech support.

  • ashvin__mistry Ashvin Mistry (@ashvin__mistry) reported

    Looks like little WiFi this Xmas from plusnet. Appalling service, difficult to contact. Ofcom should seriously be looking at them and pull their ads.

  • carinyasharples Carinya Sharples (@carinyasharples) reported

    @plusnethelp I was told yesterday that my new internet should be active by Christmas now I get an email saying 30 Dec. My phone line went active on 11 Dec, after various delays, but PlusNet forgot to activate the broadband request, now I have no internet over the holidays. Help!

  • JLT1950 Jenny Taylor (@JLT1950) reported from Hebden Bridge, England

    @Plusnet Furious with @plusnet for deleting my email account despite confirmation that they WOULDN’T do this when I had to change service provider. Going to complain to the Ombudsman.

  • RPGilb Rich Gilbert-Wright (@RPGilb) reported

    @kell_oldham @plusnethelp @Plusnet My blue light is on but it’s super slow to non existent so far today. 😔

  • peterwa98577307 XRPete (@peterwa98577307) reported

    THANKS @Plusnet Great deal you've given me after I've left but still not as good as @SkyUK You 66mb £31 Sky 70mb £25 I'll never leave sky again what a big mistake You've been charging me £36.52 for 36mb great service What a rip off THANKS

  • lucyjkhan lucinda khan (@lucyjkhan) reported

    @Plusnet thanks for not replying to DM since last week. Just been cut off phone queue!! The worst CS ever. Why did I move from TalkTalk!!!