Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 11/05/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rob_james7 Rob James 🇬🇧🇺🇦 (@rob_james7) reported

    @OpenreachHelp our line and it's accompanying broadband connection has been down for a week. Our provider, PlusNet, say the fault has been with you the whole time but you have provided no updates to when the fault may be fixed. Can you assist please?

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!

  • deostel Dave (@deostel) reported

    @Plusnet is there any way to report poor QoS for investigation with OpenReach? My service has been rubbish this week, but it's not you at fault. Neighbours on other OpenReach ISPs are also complaining of poor quality of service so it looks more like a network issue.

  • bharatshah91 Bharat Shah (@bharatshah91) reported

    @Plusnet Just called looking for a new deal since current BB contract is over. CS Rep gave me a deal that is £5 more per month than a new customer, and when I asked for the new customer deal, word for word he replied, "Why would I give you that"...

  • cortexrock Mark Roberts (@cortexrock) reported

    @bt_uk I have done, yes - thank you, Catherine. But not with BT or Plusnet, because the offboarding process from John Lewis BB has been handled so poorly and been such a pain in the backside, it would suggest that I would have similar issues in future should anything else go wrong.

  • HinaElton hinstar (@HinaElton) reported

    @Plusnet hi i sent you a DM and tweet directly and no response. Waiting over 45 mins listening to Christmas music is painful can you please respond to my query as soon as possible. I refuse to pay for a service I don't have

  • ljwarner Lindsey Warner (@ljwarner) reported

    @Plusnet someone was helping me on chat but now hasn't responded for a couple of days... I need my issue resolving or I'll have to cancel my services.

  • renatoyamane Renato ❁ (@renatoyamane) reported

    @Plusnet hi, how can I change my direct debit (MOBILE, not broadband service) to another account? In your website I can change the date of the debit but not the account details.

  • Stephgcc Stephgc (@Stephgcc) reported

    Any chance of someone responding to a DM @Plusnet ? Still an unresolved issue

  • Peachtree_5 Peachtree🍑🌳 (@Peachtree_5) reported

    So big mad over **** Internet I'm about ready to drop kick plusnet and tell them to **** off with their ****** Internet. Cannot deal with this. Stuck at home with sick kids and tonnes of snow and cant even play a match of any game without a ******* lagfest