Plusnet

Plusnet Outage Report in Thirsk, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thirsk, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thirsk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thirsk, North Yorkshire, England 10/15/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thirsk, England

Latest outage, problems and issue reports in Thirsk and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • venetiangambler Andy B (@venetiangambler) reported

    @Plusnet fibre / broadband service down here at HD7- can you investigate please?

  • phil__stanmore 🚴 Phil 💙 #FBPE 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿🇩🇪 (@phil__stanmore) reported

    @Smith_SM30 Most tests recommend a direct link for the test. Looks like PlusNet uses the Openreach network. You may need to press PlusNet who, if they can't solve it themselves will book the BT check. (The green boxes have a set capacity, so an engineer may have messed w/ your connection.)

  • OLLYW00D sky wifi hate account (@OLLYW00D) reported

    @BradWilly69 okay well fun fact the plusnet is already down and i’m packing my bags and living with you

  • DanCartmell Dan Cartmell (@DanCartmell) reported

    Hi @Plusnet @plusnethelp how do you expect me to work with no internet due to your engineer not turning up after rearranging the appointment 4 times? Btw is it company policy for customer service to put the phone down on the customer, or am I just special to get that treatment?!

  • BenRKUK Ben Hanson (@BenRKUK) reported

    "In Yorkshire, when we see that'll do, it means it'll more than do", have Plusnet ever actually been to Yorkshire 🙄 that's not what it means when we say that'll do at all, it means it's **** but could be worse

  • AndyOhara1983 Andy O'Hara (@AndyOhara1983) reported

    @Plusnet Any internet issues in the DE7 area? Ours has gone down and no amount of restarting or checking all cables are in is working.

  • ajonlineservice Shot By AJ (@ajonlineservice) reported

    @Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?

  • DerekMoger derek moger (@DerekMoger) reported

    @Plusnet i have been having no luck with your service i have asked several times to get an engineer all i get is generic rubbish , any chance one of you can make my broadband work ?? i haven't had 50Kb/s since 1998 !!

  • NotaTrueNorthen lynsey hughes (@NotaTrueNorthen) reported

    @plusnet having trouble with my router, internet light is red - phone line is ok and I’ve tried everything

  • Athurize Arthur (@Athurize) reported

    @Plusnet woke up at 7am to a red light and the broadband symbol flashing red. Tried all the usual recommended tricks to fix it and nothing works. Would love to know if this is a current issue and not just me. Working from home is kind of impossible when your Internet stops workin