Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 11/22/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rchrdswn1975 Richard Swain (@Rchrdswn1975) reported

    @Plusnet still without mobile signal. Told at first mast was fine, then told by email mast has failed. And that’s it.! No communication, no plan moving forward, silence. Offered a free month of phone network. Does not really help not having signal. Can’t even ring and discuss it

  • claire65986498 claire (@claire65986498) reported

    @Plusnet Hard to be saving on a service you don’t actually have. #plusnet leaving us without internet for a month, blaming #bt and children not being able to do homework among other major inconveniences.

  • Enanmix Someone (@Enanmix) reported

    @SkyUK Was good for over five years then became unstable and despite numerous call outs would work properly. So went to Plusnet

  • GeorgWestington George West (@GeorgWestington) reported

    @DonaldAG @simonharris_mbd The older Plusnet routers had awful WiFi which can result in poor performance.

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    @Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!

  • davidzsmith1 Smudge (@davidzsmith1) reported

    @Plusnet are you kidding me? Trying to cancel, left the country, you say we have to call, well no I opened on email why not close by email? So you say send letter, enclose info all except phone numb as no one uses house num anymore, now I get email saying you can’t verify? mad

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Plusnet tn34 area my internet service is down, have reset router so many times, 2 days without service, get back to me asap

  • a_foolonthehill Tommy (@a_foolonthehill) reported

    @Plusnet, FYI your new customer form doesn't work - I can't paste my password into the "confirm password" box. Makes signing up very awkward.

  • IamJohnHardy Jonnyhardyharhar (@IamJohnHardy) reported

    @DonaldAG @simonharris_mbd Never had an issue with Plusnet routers.

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet Thank you. I now know there will be no update to my service before Monday at the earliest so I will have at least 10 days with no broadband. It would be great if you offered unlimited mobile data in such situations rather than tiny bolt-ins.