Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 11/24/2025 14:40

November 24: Problems at Plusnet

Plusnet is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmySheaLadyH Amy S (@AmySheaLadyH) reported

    @Plusnet any updates on broadband issues in swansea please?

  • OVLHSSociety OVLHS (@OVLHSSociety) reported

    @Plusnet I don’t consider 10 hours a “short time”, maybe in your world where you’re constantly losing the service overnight!

  • krissy_burgin Kristina Burgin (@krissy_burgin) reported

    @Plusnet excellent service from plusnet. Internet kept dropping out came out did line check. No internal fault. Arranged for BT engineer today they found broke external wire. Now replaced and all sorted.

  • DanPax1 DanPax (@DanPax1) reported

    @Plusnet @plusnethelp Hey plusnet, I can't be the only one with bad Internet for the last 6 hours...I've missed important work because of it.

  • thedumbwaiter Doctor Alex Chipinski (@thedumbwaiter) reported

    Hey @Plusnet internets been down for 2 hours now. Nice one

  • tocca43 anthony oconnor (@tocca43) reported

    @Plusnet hi need help you sold me a product with all these promises and my wifi is worse than ever customer care say do checks sick of checks stuck on contract hell till March

  • PeterPottsGB Peter Potts (@PeterPottsGB) reported

    @Dr_J_Orme @Plusnet @bmc875 Yep. Outages sometimes happen. It's the lack of communication and poor customer service that annoys me.

  • SteveSidDavies Steve Davies (Sid) (@SteveSidDavies) reported

    @Plusnet Thanks for your response. The issue appeared to have happened approximately 12.30am updating at 8am is not really good enough and communication needs improving. With many people now working from home you're infrastructure is more critical than ever and timely updates also.

  • cliffbrown Cliff 🇿🇦🇬🇧🇪🇺 (@cliffbrown) reported

    Looks like @Plusnet is down again. What fun... #wfh

  • RuthElleson Ruth Elleson (@RuthElleson) reported

    @Plusnet I *think* it’s working - it did still try to boot me into the admin login screen when I tried to connect a device, but I think it’s OK now…