Plusnet Outage Report in Well, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

• Paul McGee 2E0EIJ (@paulm19822012) reported 4 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

• Gareth Jones (@GarethPc1237) reported 44 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Rich Allen (@RichfromSheff) reported 8 minutes ago

  @ConstableChaos Meh, in December 2020 I told Talk Talk to *******, the Indian call centre was doing my head in, and I took my Fibre and Landline to local firm Plusnet, the Fibre was too slow, the Landline didn't work. I'm now with Sky for everything except mobile.

• John Judge (@judgesmobile) reported 12 minutes ago

  @TalkTalk Need FTTP that everyone else is offering, all i can get from talktalk is fiber 65 which is not FTTP, Vodafone, sky, plusnet and BT all offer this, I cannot get through on your customer helpline.

• Plusnet (@Plusnet) reported 12 minutes ago

  @mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield

• Simon Fletcher (@AussieSimon) reported 13 minutes ago

  @Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience

• TheMaxxNotBinary (@MaxxNotBinary) reported 16 minutes ago

  @plusnet this is the second router you have sent me and it seems to have developed exactly the same fault as the first. Regularly dropping service and requiring a restart. What is the fix?

• bookgirl999 (@bookgirl999) reported 19 minutes ago

  @Plusnet Hi, would you please be able look in to a mobile billing issue as I'm struggling to get through on the phones? My plan's changed but I'm still getting charged the old amount. Not a huge difference but it is incorrect.

• Peter Duckett (@PeterJDuckett) reported 20 minutes ago

  @Plusnet Can you tell my why my account seems to be frozen when I log in? With the following error msg that a "phone order is in progress" I have been with you for over three years where has this come from, possible fraud? PS your website chatbot is crap chat to a human?

• Jay Dawson (@JayDaws66378597) reported 24 minutes ago

  @Plusnet need some help. Keep loosing my internet and when it is connected it's very slow. Would call but I'm mute. Can someone help? Been having problems for 3+ weeks.

• Mrs_L.com (@MrsLcom1) reported 28 minutes ago

  @Plusnet problems yet again 🤬 my upload speeds have been at 12mbps for weeks despite being on unlimited fibre with a guarantee of 61-72mbps…

• David Wilson (@fatboy_no8) reported 29 minutes ago

  @Plusnet Ha ha ha, no replies to my twitter message of 5 days ago, no sign of a fault fix, booking appointments without discussion with me, inventing causes of fault, reported by Openreach engineer as lying to me... not sure your definition of quality matches mine Am happy to discuss