Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 09/17/2025 21:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • abrown439 alex brown (@abrown439) reported

    @Plusnet i am thinking of leaving as others provides are able to provide gfast. Does plusnet have any plans to support gfast?

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory

  • tonythegiant Tony Eggar (@tonythegiant) reported

    @EmmaJessonTV @Plusnet Hi Emma are you using the plusnet supplied router? I had this problem and found by switching to a Bt homebub 5 router instead it cured the problem, info on how to do it is in the plusnet community.

  • cheggies Keith Findlay (@cheggies) reported

    @Plusnet Cannot get online at home and when I do it is so slow! Please help.

  • AngieBunnyJayne Ange Probert (@AngieBunnyJayne) reported

    @Plusnet hi. I’m having issues with my broadband, can someone help me please?

  • LynnJHedley Lynn Hedley (@LynnJHedley) reported

    @Plusnet we have lost mobile phone signal at DH7. Please estimate repair time as it is hindering my work.

  • kalos53 sam neal💙 (@kalos53) reported

    @Plusnet I need to cancel my broadband contract without calling you

  • ModerateConcern Sir John Darning 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇪🇺 (@ModerateConcern) reported

    @Plusnet Why can’t this existing Plusnet customer upgrade from slow 16mbps speed to the faster 62 mbps speeds without switching to another supplier? Literally advised by your sales person to go with Virgin if I want faster broadband.

  • officialbobzta BOBBY W (@officialbobzta) reported

    @Plusnet Yes you should be sorry. It's been years and we are STILL paying for a service that DOESN'T work!

  • NoraHutson Lady Weathergirl #FBPE #FBPPR #FBPA 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @KatTrimble God, it’s soul destroying, isn’t it, ringing these customer so-called “helplines”? We are with PlusNet now - to give them their due, seems quite easy to get through and talk to a real person. Tesco Mobile another one with v good service.