Plusnet Outage Report in Well, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Well, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Well, England
Latest outage, problems and issue reports in Well and nearby locations:
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Paul McGee M0WNU
(@paulm19822012) reported
from
Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Paul McGee 2E0EIJ
(@paulm19822012) reported
from
Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
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Gareth Jones
(@GarethPc1237) reported
from
Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Collumbell - #Memberology is my SuperPower
(@LindsCollumbell) reported
@Plusnet The lack of information is appalling. Just 7 updates on your website since 10am on Wed 10th which all basically say the same thing: "We’re working to fix this as quickly as possible". I do appreciate you have been able to retrieve emails sent during the outage. TY for that.
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AlanJSlater
(@AlanJSlater) reported
@Plusnet Please stop it with all these meaningless scripted responses. You know that there's still a problem. Get @MarcAllera on here to explain what's gone wrong and why you haven't fixed it yet. It's not your fault that you're having to post this drivel. Get him here to do his job.
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John O'Connell
(@endurium) reported
@Steve32680144 @johnlewishelp It was getting so bad that I no longer use Plusnet's email and am paying for a well-known alternative and more reliable email service that's rock solid.
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G8GRL kim
(@wwwk1mcouk) reported
@tptsonar @Plusnet Let hope Plusnet can fix Email service (And do us proud). You think Company owned by BT would have plan B. I feel sorry for all people who have lost money due to no Email. Look like Plusnet Email sever is old Intel 486 with 1 meg ram in cleaner's cupboard.
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StainedGlassGdnArt
(@stainedglassga) reported
@Plusnet re. emails the situation appears to be getting worse. A few came through this morning but now neither my mobile nor Mac can even logon. Frustrating not knowing what the problem is. Your infrequent updates just suggest I am just unlucky.
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Robert
(@Roberthastosay) reported
What a farce @Plusnet is. Three days now and major problems with their email and still not resolved. They must surely experience a massive loss of customers as a result. And they are part of @bt_uk Huge brand damage.
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Caroline Drew
(@Carolin22478581) reported
@Plusnet @LindsCollumbell Working quickly as possible?? It seems you've got a major problem! Ive got an important email to send & going to have to create an email address with another provider as it's been failing to send for 2 days
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Mournes hiker
(@mourneshiker) reported
@Plusnet managed to open and read emails but can't send any. This is crap!!
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Elvis McGonagall
(@ElvisMcGonagall) reported
@Plusnet This is the same response as yesterday almost word for word. Still no explanation. Emails still not working. Just not good enough @Plusnet.
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Andrew Mallett
(@Theandyman72) reported
@Plusnet Stop with the standard message. I can access my email today via my phone, but it is no longer working via email client outlook! Was working yesterday so what has changed! Support is pathetic and standard message useless.