Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 11/27/2025 11:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ThatEmilyK Emily (@ThatEmilyK) reported

    @Plusnet hello. I’m having pretty bad issues with my connection speed and have done for the best part of a week. I’ve done all your troubleshooting with no change. Can someone help, please?

  • HolD83 Holly Dey (@HolD83) reported

    @Plusnet *****BEWARE***** DO NOT USE THIS COMPANY!!!! THEY CUT ALL POINT OF COMMUNICATION AND THEN HAVE THE WORST AFTERCARE SERVICE

  • JJpeace86 Jenny Peace (@JJpeace86) reported

    @Plusnet any problems in BA3 2HX got red light no internet

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?

  • BowmanShelly1 Bowman Shelly (@BowmanShelly1) reported

    @leeackerley @Plusnet This happened to me few days back only thankful to cyberpro101 on Instagram who recovered my account after i reached out to him once. While i wrote to support team for weeks without any replyor help on getting my hacked account back.

  • jontutoring Jon (@jontutoring) reported

    @liztred @cambrianguy @Plusnet Clive, are you in the 14 day ‘cooling off period’? If so, quote the Consumer Rights Act at them and say you wish to leave without penalty. Plusnet are the low cost, read, ‘cheap and nasty’ broadband provider of BT. The broadband never reaches the speeds they promise!

  • LCord80 Leon C (@LCord80) reported

    @Plusnet my internet is down since 9pm last night. Could you please advise why? I have dm you and had no response.

  • Plusnet Plusnet (@Plusnet) reported

    @MatthewPAdkins Hi Matt, I'm sorry to hear about your experience with us. If there is anything we can help with, please reach out and let us know. - Curtis, Plusnet Sheffield

  • Redpointer456 Richard steel (@Redpointer456) reported

    @Plusnet Don't seem to have any phone signal in Northampton this morning, I've reset the phone but no better. Any issues here this morning please?

  • sooziesays 𝕤𝕆𝕆𝕫 (@sooziesays) reported

    @Plusnet @chris_kammy @lemontwittor Instead of wasting money on D list celebrities maybe get your customer services in order. I had to switch provider because of the appalling treatment i got from your company.