Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 11/09/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Then reinstate my Direct Debit. The only issue I had was the start date of the contract which was wrong, but I can live with that

  • Michael81992344 Me (@Michael81992344) reported

    @Plusnet Hi Curtis, sorry I didn't reply, I had health issues. I thought it best to cancel my Direct Debit. Ensure "Billing' had the recorded rate. Then talk through the credit adjustments needed on the bill to reflect the tariff, and then paid the correct amount with a debit card.

  • pipmadeley Pip (@pipmadeley) reported

    @thatcedric Giving Plusnet the benefit of the doubt and a month to solve it. Of course the problem could well be affecting everyone else in the area across different ISPs but we're probably the only ones usually awake at that time. Definitely needs investigating though.

  • AbrahamMarx1 Abraham Marx (@AbrahamMarx1) reported

    @Plusnet The billing fee is too high. I want help with this.

  • Plusnet Plusnet (@Plusnet) reported

    @MatWithnail I'm sorry to hear that Mat! I'd recommend giving our Customer Options team a bell on 0800 432 0200, they're open until 8PM weekdays,7PM Saturday and 6PM Sunday. They'd definitely get that sorted for you👍 I could arrange a call back if you like instead? -Max, Plusnet Sheffield

  • pipmadeley Pip (@pipmadeley) reported

    We've ruled out REIN interference, dodgy router & a fault either on the line or at the cabinet. Everything points to issue between the ISP and exchange. Contract ends 3rd April, so either @Plusnet get it fixed soon or I'll fix it by moving supplier. (2/2)

  • MrsRLoader Rachel Loader (@MrsRLoader) reported

    @Plusnet @Plusnet I am trying to cancel my mobile phone service, I don't need to transfer my number and have a 30 day contract. I can't find any info on how to do this on the app, help!!!

  • empKellark1 Kellark (@empKellark1) reported

    @Plusnet Hi, my mobile signal coverage has been very poor since yesterday is there an estimate on when the problem will be repaired? In London.

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet ok, so you call me on my mobile despite being told several times that I have bad reception here so try my landline as well.

  • PaulECunningham Paul E Cunningham (@PaulECunningham) reported

    @Plusnet Twice you promise a callback re my complaint. Twice you failed. Today: third promise and no faith it will happen. Your incompetence is beyond belief.