Plusnet Outage Report in Well, North Yorkshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Well, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Well, England
Latest outage, problems and issue reports in Well and nearby locations:
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Gareth Jones (@GarethPc1237) reported from Well, England
Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠
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Gareth Jones (@GarethPc1237) reported from Well, England
@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠
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Paul McGee M0WNU (@paulm19822012) reported from Richmond, England
A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address
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Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England
with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Birch (@MarkBirch) reported
Hey @Plusnet, absolutely terrible service - being unable to switch call plans outside of billing date means I'm being charged enormous sums when my relative with #dementia is repeatedly calling my mobile. I will be cancelling the service asap and never using you again.
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shaun (@secretagent00sg) reported
@Plusnet no one has replied to me for over 3 hours !#CustomerService bad Can I get a refund
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Trevor Appleton (@woldsweather) reported
@Plusnet BBand below 8 mbps all day is there a problem? YO18 7QU
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Sue Whittaker (@SidecarSue12) reported
@Plusnet Another disappointment. 3rd time we’ve been promised a managed would call back and they didn’t. Plusnet cancelled our service without our permission & left us without email in the middle of a house sale!! No one is listening or helping. Awful customer service.
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Casey Lou (@CaseyLouKing) reported
@Plusnet is there any issues in the BN22 area? Every morning for the past week, the Internet is dropping off and lights go out on router and takes a while to recover. Is this line testing?
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John Pulman (@jplumbum) reported
Hi @Plusnet, there's a fault on my landline, there are no other written contact details except this. Can you help with it please?
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Steph Davison (@stephbaggo) reported
@Plusnet Recontracted at £22.99 but £41.75 has been taken. Can't hang on the phone all day.
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kaylee budge (@kayleebudgie) reported
@Plusnet my internet seems to have stopped work, I’ve tried all options can someone help?
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jeremyhead (@jeremyhead) reported
Hi @Plusnet I can’t roam in Indonesia. Just getting ‘no service’. I can only use WiFi. No phone at all. Any ideas why please? Thank you.
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Rich Allen (@RichfromSheff) reported
@ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.