Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 12/02/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • phytobelief Andrene (@phytobelief) reported

    @Plusnet So far changing g to your service today has been a nightmare. How about getting first contact right and saving the delay and stress you ve given me today.!!

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Honestly, customer support is a joke at most ISPs. They have a script and if your issue is off-script, then you're wrong.

  • TheMrDarn Darnie (@TheMrDarn) reported

    @Plusnet I'm getting frequent broadband dropouts and frankly your website has become a minefield to use. especially trying to find closed tickets I want to reopen. please help!

  • AndyJGuttridge1 AndyJGuttridge 🍻🍕🎮🌄 (@AndyJGuttridge1) reported

    @ThingsByNik I've used plusnet for 5 plus years in three different places and never lost Internet connection once like I used to with talk talk. Also able to get bt sport cheaper and not on a contract so just sign up for football season.

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet you'd think for something so damn necessary (internet) they'd take the time to try and have better customer service

  • SPGPrescot Ste G (@SPGPrescot) reported

    @ThingsByNik Plusnet only use the same cables as BT, Sky etc as opposed to Virgin who have their own network. In my experience you’ll get a better value all in package with Sky.

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls

  • stephen_kahn Stephen Kahn (@stephen_kahn) reported

    @BTBusiness I'm sole trader been with BT for 18 yrs want to renew at end of contract but on different package. Told there is a downgrade charge & I would not get same kit as new customer but no I'm not being penalised. Interesting service! @VodafoneBiz @plusnet can you do better

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet yeah what sketch said!!!! FIX DISS

  • matthewhodg Matt HB (@matthewhodg) reported

    @OwainAlty @EngFocus @cynicalkind Night and day switching to a decent router. The crap from Plusnet gets everything turned off and straight into bridge mode.