Plusnet Outage Report in Well, North Yorkshire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

November 23: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (69%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (12%)

4. 

   E-mail (4%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

• Gareth Jones (@GarethPc1237) reported 14 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

• Gareth Jones (@GarethPc1237) reported 39 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

• Paul McGee 2E0EIJ (@paulm19822012) reported 51 minutes ago from Richmond, England

  with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Kiron Reid (@KironReid) reported 3 seconds ago

  @Plusnet Hi team, I'm abroad in Serbia & can't make or receive calls on my UK SIM. Texts are received. Wouldn't make calls as too expensive, but. Rang customer service 10 March. Any fix? Previously with 3 advisers never knew needed to change network to get texts. Not fixed calls

• ♡Kat♡ (@MarraBob) reported 3 minutes ago

  @Plusnet hi, my service was restricted as I paid a mere 2 days after my bill date-bit unfair that you literally get no chance to pay your bill! However, I have paid this morning and normally comes back on straightaway, but this time it's still not working :-(

• Andy Bigh Hargreaves (@therealbig_h) reported 4 minutes ago

  @Plusnet Hi my contract has ended I want to cancel my broadband now and go somewhere else. How do I cancel my broadband?

• Plusnet (@Plusnet) reported 8 minutes ago

  @FionaGowenlock There are a few changes I can make to the router remotely which should help improve your Wi-Fi performance. So if you're happy for me to proceed with this; let me know and I'll get on this for you. -Tony Plusnet Sheffield

• elle (@dollypeg75) reported 9 minutes ago

  @MoneySavingExp Contacted @plusnet today to query my bill. Didn't have to wait long on the phone. It was great to speak to a real friendly person who sorted my problem straight away. I was due a refund no quibble completed straight away. Fab experience.

• OGKP24 (@KireeP24) reported 12 minutes ago

  Why do @Plusnet make it so hard to contact them on their website? Another day another issue. Ridiculous.

• Alisa Ardini (@memolek77) reported 15 minutes ago

  @Plusnet help! We have no internet. Tried to restart the router but it made no difference.

• Brian Raymond Brown (@BrianRaymondBro) reported 15 minutes ago

  @Plusnet For the last fortnight your service keeps failing and I have no broadband. What is the reason and what are you going to do about it please?.

• Plusnet (@Plusnet) reported 15 minutes ago

  @FionaGowenlock That's not great news Fiona, though I'm glad to hear we were able to get an engineer for this week. There is something I might be able to do from our end which could help you out sooner. -Tony Plusnet Sheffield

• Charlotte Sears (@charlotte_sears) reported 18 minutes ago

  @Plusnet serious issues this week with broadband. Router is constantly orange - I've followed all trouble shooting and getting nowhere. Tried to ring and can't recognise my choices.