Plusnet

Plusnet Outage Report in Well, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Well, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Well and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Well, North Yorkshire, England 11/24/2025 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Well, England

Latest outage, problems and issue reports in Well and nearby locations:

  • paulm19822012 Paul McGee 2E0EIJ (@paulm19822012) reported from Richmond, England

    with the YouView box now refusing to do anything, again, I have reinstated the bypass and tuned the TV directly seeing as the distribution amp in the building is operating normally again, a call to Plusnet is in order to see if they can get me a new box or if not cancel the tv

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?

  • ShaunDavies8 Life is a dream and I am living it! (@ShaunDavies8) reported

    @Plusnet @plusnethelp DM’d Plusnethelp 4hrs ago. No help so far!

  • StellaHarwood stella (@StellaHarwood) reported

    @plusnethelp @Plusnet delayed for the third time. Told that we’re not a priority. Disgusting service during a national lockdown. Will u compensate us for the money u have cost us? @plusnethelp #plusnet

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet I suggest a swift response. The ombudsman complaint is already written.

  • Kershmusiccom mike kershaw (@Kershmusiccom) reported

    @Plusnet @OakNational After months of terrible service @plusnet have just sent us an email to say that they are not responsible for us having an unstable WiFi service!!! What the hell? Horrible company

  • Ja_Le_C C (@Ja_Le_C) reported

    @Plusnet for second time today I’m holding for far too long - imagine if you’d just sent the email you said you would re: how I should try & fix my own #broadband. What time do you actually close? Or have you all gone? No update messages in the endless drone of awful hold music.

  • Westie62698089 Westie (@Westie62698089) reported

    @plusnethelp I would like to leave plusnet as not getting the service what do I need to do.

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!

  • 1vorBigun 1vorBigun (@1vorBigun) reported

    @Plusnet don’t rely on them for emails they just deleted all mine they left me 4 from 2016 all my bills and support have gone

  • scottjordan16 scott jordan (@scottjordan16) reported

    @Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!