Plusnet Outage Report in Thatcham, West Berkshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Thatcham come from postal codes RG19.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (71%)
-
Wi-fi (15%)
-
Total Blackout (8%)
-
E-mail (4%)
-
Phone (2%)
-
TV (%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Plusnet outage reports came from the following cities: Thatcham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Internet | |
| Basingstoke |
Total Blackout | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Phone | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
-
Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
-
Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
-
Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Smith
(@smithofthediff) reported
@Steward_T @johnecohound I would simply use the deal you found to negotiate a better deal with your existing provider. Always works for me (Plusnet customer).
-
Lisa Grady
(@lisagrady) reported
@Plusnet hello, I am away travelling in central and South America and my SIM card has not been working for a few months now. It comes up as though there is no signal. I cannot ring your support desk because of this also.
-
Elena Jackson
(@anItalianBird) reported
@Plusnet you just took £31 from my account, I try to contact you 1.5h before customer service closing time, I still don’t have connection and no reply to my messages. Anyone can please get in touch or let me know other effective to contact you?
-
Paul 🇺🇦
(@pafster) reported
@NortholtPaul @Plusnet Surely they waive it if you take their service at new place?
-
Samantha Cox
(@SamanthaRive) reported
@Plusnet OH MY GOD! I cancelled the stupid smart cap on my phone because it costs so much money and you've just put it on again and charged me for it! I can NEVER sign in to either of our accounts without making new log in details. Seriously fed up with this!
-
Jennifer Williams
(@JenWilliamsMEN) reported
The definition of modern life: having to Google to find out how to find out what my plusnet landline number is, so I can text the bot to tell it it’s broken
-
Dan Fisher
(@dnfshr) reported
@Plusnet hi all what’s your customer service number? Website says 0800-432-0200 in several places but the number isn’t recognised? Thanks
-
Plusnet
(@Plusnet) reported
@areoff Hi there Andrew, I'm sorry about the issue with that and no it should still put the order through if you're using a PAC from BT within 30 days of receiving it. I'd definitely recommend deleting cookies from your browser before giving that another try. - Adam - Plusnet Sheffield
-
paul Visser
(@visser_paul) reported
Has anyone tried to talk to Shell Energy super SLOW speed fibre to complain- gave up after 20 odd minutes of repetitious boring music playback- all designed to make you hang up.. bring back Plusnet
-
Jason Parkes
(@jm_parkes) reported
@Plusnet upgraded a week ago my router still hasn't arrived, you've taken payment but I don't have any internet. Long wait on phone line. Any chance you can fix this sooner rather than later.