Plusnet

Plusnet Outage Report in Thatcham, West Berkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Thatcham, West Berkshire, England 04/25/2024 10:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent Plusnet outage reports came from the following cities: Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomNewbury Wi-fi
United KingdomBasingstoke Internet
United KingdomNewbury Total Blackout
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • therealwaynemcc Wayne McCarron (@therealwaynemcc) reported

    @Plusnet @IM_org I would imagine most parents, as well as their children who rely on you for Internet ask "how can I get on the internet". Terrible broadband, awful router and WiFi range, and even worse customer service.

  • Torpisoul Aaron James (@Torpisoul) reported

    Hi @Plusnet. My speeds are quite slow and I am unable to stream my Xbox to my laptop. Virgin is still active in my house and that can still do the task. 50mb download and 15mb upload is my speed with you when checked. Should be fine (minimum req. is 10mb for the stream)

  • taratara77 Tone (@taratara77) reported

    @plusnethelp Why isn't anyone at Plusnet attempting to fix Broadband Safeguard not working? It has been nearly a month now. It really is disgusting that porn and other stuff is easily available to the kids in our house on the internet due to Safeguard not working.😡

  • CorkyBottle Corky (@CorkyBottle) reported

    @stillawake @plusnethelp I have had @plusnet for several years and always found them great value. Just recently, similar to yourself I am experiencing similar issues with speed also dropping off for a few minutes. My phones sometimes will display 'incorrect password' then without any change, log back in.

  • Meet_Multi 👑King Multi👑 (@Meet_Multi) reported

    @Plusnet @IM_org Why is my wifi down yet again!?! Im starting this i need a new carrier

  • MichaelLeneha12 Michael Lenehan (@MichaelLeneha12) reported from Mansfield Woodhouse, England

    @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Keynko Hi there. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Adam - Plusnet Leeds

  • Stop_The_Panic 🔮Worthless_Human🔮 (@Stop_The_Panic) reported

    Anyone has issues with Plusnet internet service?

  • MintySG John Martin (@MintySG) reported

    @plusnethelp Had problems connecting to plusnet broadband tonight and yesterday at roughly the same time 21:00 till 22:45 hrs . Done the resets but the error is still occurring. The router has just reset it self again. Can you help. It's becoming a pain!

  • Mad_bants Harry Jones (@Mad_bants) reported

    @plusnethelp @Plusnet my WiFi has been down for the past 4 hours what the hell is going on?