Plusnet Outage Report in Swaffham, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swaffham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lucas (@LukeHun83316521) reported
@Plusnet I’ve cancelled my mobile phone and your still charging me 2 months later. I’ve asked twice here but nothing. Bad customer service
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Craig ⚛︎ Marston (@CraigMarston) reported from Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Mrs Dolph Lundgren (@iamabaddog) reported
@Schroedinger99 @Plusnet DO NOT DO THIS. Their internet is a disgrace, save yourself a big trouble
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Marvelous Mike Mac (@mikeymac182) reported
@Plusnet Poor customer service, when all I am trying to get to the bottom of why you have charged me twice
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⚒️Tom Cooper⚒️ (@TommyC306) reported from Burnham-on-Crouch, England
@MikeGradysez Gave up on them years ago, I changed to Plusnet, owned funnily enough by BT now but great service and you actually speak to people based in Yorkshire. That'll do for me.
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Stephanie Vandem (@StephanieVandem) reported
@Plusnet how do I get access to pay bills when no longer a customer? Thank you
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Tim Kimber (@TimKimber1) reported
@Plusnet Was told internet was sorted for our house move this week but Plusnet admin errors now mean that we'll have no internet, potentially for weeks, in our new home. Please can someone help get this sorted asap.
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Tim Wright (@TimWrighty) reported
@Plusnet so I’ve been a customer since 2019 and I’m on still on the same router. I’ve renewed and asked if I could be sent a new router and got told no, I’d have to move onto a 24 month contract for more money to be entitled. Is this right!?
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Mrs Dolph Lundgren (@iamabaddog) reported
@TheWildFostyyy @Plusnet Same here. Absolute ****!! I dont understand what happened to them. Their “service” is fraud
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Alex (@thewinelake) reported
@Plusnet Not happy that there's no way to see publicly "the fault affecting my area" - as far as I know, the techie might have made it up to mask a Plusnet fault! Is there a resource provided by Openreach that shows acknowledged faults and ETA for fix?