Plusnet

Plusnet Outage Report in Beccles, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Beccles, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Beccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Beccles, Suffolk, England 09/15/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Beccles, England

Latest outage, problems and issue reports in Beccles and nearby locations:

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gmorgan2405 Gill Morgan (@gmorgan2405) reported

    @Plusnet Can't receive phonecalls since 11:20am today. Any known issues? Have sent a DM.

  • 16StringBass DoesNotPlayWellWithOthers (@16StringBass) reported

    @Plusnet Awful level of service, pay bill, still restrict the mobile line. Speak to them confirm payment get text saying line restored, now handset blocked from network Got to be kidding me

  • sambakey Sam Clark (@sambakey) reported

    My Mum phoned @Plusnet again this morning and this time got someone really helpful, she only renewed Sunday so still in 14 days but has got right package. Issues should be sorted within 24 hours if not she’s to phone back. She sounded much happier just now

  • preparetomeet preparetomeet (@preparetomeet) reported

    @Plusnet Hi Plusnet! I can't make or receive any mobile calls. I just get "Failed - Retry?" and some beeps when I try to call out. And similar when someone tries to call me. Is there a problem?

  • EliciaHighfield Elicia Highfield (@EliciaHighfield) reported

    @Plusnet I have not had any signal for nearly 2 days I can't contact you because or this and it is really starting to get on my nerves can I please talk to someone

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • LondonGirlSays London Girl (@LondonGirlSays) reported

    @Plusnet Hi I’ve been on hold for 30 Minutes. I just need a new email from you with a refund link as the last one expired. Can you help?

  • thomad_watt Thomas Watt (@thomad_watt) reported

    Absolutely flaming with Plusnet. They have hiked my bill up to £30 a month from £26.99. How am I supposed to afford this. Without even telling me. Crooks as always and wished I never went with them. Biggest regret of my life as things are dear enough!🤬🤬🤬🤬🤬

  • Rozzakro KRO.rozza (@Rozzakro) reported

    @Leslemcee @Plusnet Having the exact same problem, one week no service , seem stuck between my new and old number after porting. Customer service useless, just fobbed off with were working on it but don't know when it will be fixed. Luckily on a 30 day contract so be cancelling soon. Awful

  • vtrenkic Vladivar 🐊 (@vtrenkic) reported

    @preparetomeet @Plusnet It appears to be some catastrophic failure - @Plusnet should issue a tweet on this as too many people affected