Plusnet Outage Report in Great Yarmouth, Norfolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Great Yarmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 16: Problems at Plusnet
Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Great Yarmouth, Norfolk, England
The most recent Plusnet outage reports came from the following cities: Lowestoft.
| City | Problem Type | Report Time |
|---|---|---|
 Lowestoft |
Internet | |
| Beccles |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Lowestoft |
Wi-fi | |
| Lowestoft |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Great Yarmouth, England
Latest outage, problems and issue reports in Great Yarmouth and nearby locations:
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Steve
(@Stevo_oxo) reported
from
Upton with Fishley, England
If you are thinking of going with @Plusnet for your internet DON’T. They have the worst service I have ever experienced. Stay away honestly it is not worth the torment. Hours on the phone speaking to several people and issues still not sorted. AVOID!
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@Plusnet I’m ready to cancel the service because this is ridiculous I can’t even get through a show on Disney plus without connection pop fail 😡 @plusnethelp
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Jason Reade
(@Jayrea_UK) reported
@MoneySavingExp I put up with 2mbps terrible ADSL from @plusnet for four years. Finally took the plunge with 4g Home Broadband from @ThreeUK and I'm now getting 30mbps for not much more money. Plus I never used my landline & always begrudged paying for line rental. I'd never go back.
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Katie Mather 🌞🌚
(@Shinybiscuit) reported
@AlanKelloggs Sadly around here the Plusnet speed is DIRE, I was offline more than I was on it. Shame because I always thought their service was great everywhere else I've lived.
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?
(@countyIine) reported
@thaharamii plusnet no issues at all
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Skyblaze the Kittyblob
(@blazingskies) reported
@RealCainMosni @virginmedia That's the problem, unless you use Virgin, or 4G-based internet, EVERY ISP is reliant on Openreach, because they control the infrastructure. Tony works for PlusNet, and getting Openreach engineers to do anything is a major bottleneck.
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Plusnet Help
(@plusnethelp) reported
@flashgolding Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.
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Calum Smith
(@MBiolCalumSmith) reported
Terrible service from @Plusnet they cancel our account and send debt collectors after money we don’t owe. Constant poor advice and communication #plusnet
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Daegos
(@MrDaegos) reported
Marc Allera can **** right off! PlusNet can **** right off! If my internet shuts off one more time, im going mental!
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Tom Flynn
(@TomMooseFlynn) reported
@Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks
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Mike Hardy
(@MikeHar75956227) reported
@MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.