Plusnet

Plusnet Outage Report in Great Yarmouth, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Great Yarmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Great Yarmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Great Yarmouth, Norfolk, England 04/29/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Great Yarmouth, England

Latest outage, problems and issue reports in Great Yarmouth and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • cavemanmartin Martin Caveman *WOKE* 3.5% 🔶#FBPE 🇫🇷🇬🇧🇪🇺 (@cavemanmartin) reported

    @Plusnet That was last week. My problem has been sorted. Thanks.

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    Nearly 5 weeks without my internet, I went with PlusNet to get a good deal but as always if it’s cheap it’s turns out to be crap when things go wrong

  • TheCEOexpert Roger Harrop (@TheCEOexpert) reported

    @Plusnet Hi Adam, It's even worse. My wife has a stall at the Xmas mkt locally on Sat. There is NO signal there in the centre of town - so she can't take card payments. A disaster.

  • TheCEOexpert Roger Harrop (@TheCEOexpert) reported

    @Plusnet Hi Adam, Yes the signal both my wife and I never get more that one bar at home and often no signal atall which is hopeless. Just been to Norfolk for a few days and no signal atall there! I wish we hadn't moved from Vodafone.... 07900697160 & 07914988012 Roger

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.

  • laf100 Lea Freeman (@laf100) reported

    @Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?

  • _marketinguk James Roberts (@_marketinguk) reported

    @bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.