Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/31/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DeanDonkin Dean Donkin (@DeanDonkin) reported

    the same issue. Is it a known problem you’re working to solve or is this the quality I can expect going forward? Really not a great start to a new service and may need to consider another provider if this doesn’t improve?! 2/2 #plusnet

  • KuldipK44582337 Kuldip Kaur (@KuldipK44582337) reported

    @Plusnet Hi my internet is not working from yesterday

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @Plusnet I have messaged via the Plusnet account. Please can someone access that and reply to me. We have zero broadband access despite paying for it. This is the worst it has ever been as the access has been poor for quite sometime but never nonexistent like this.

  • demon2630 Norse God Loki (@demon2630) reported

    @Plusnet when i joined plusnet i had to pay a month upfront plus a month so why when im one day late do you limit my service and shocker you make it so i cant get to your payment site with the restrictions iv had enough of your service and i want out of my contract fifth time

  • frankspicer Frank (@frankspicer) reported

    @EE You are seriously kidding me! I am with Plusnet which uses your network and I haven't had any signal for about 5 days. I'm not alone either.

  • MoyesyRob Rob Leightley (@MoyesyRob) reported

    @Plusnet My broadband is down and I need for work today. Luckily I'm still within my 14 days, so unless things improve very quickly I will be cancelling.

  • CassandraHearn3 Cassandra Hearn (@CassandraHearn3) reported

    @Plusnet I have had very patchy Internet for over a week now. I can barely work it is so bad. I will be cancelling my direct debit until decent service resumes

  • DylRicho Dylan Richards (@DylRicho) reported

    @Plusnet Hello. I am having connection issues. I have sent a couple of DMs with the details, but no one has responded to me.

  • Iamnotabot69696 Adam (@Iamnotabot69696) reported

    @Plusnet @Samboss_ Why are you sending down updates to routers which resets all the parameters? This just happened to me out of the blue. Luckily I'm tech-savvy enough to log in to the router dashboard but 99% of other people wouldn't know!!!

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @cjstringer @Plusnet Have you completely lost all trace of your network Chris? At this point I now have to keep trying to re-add it to devices as it’s like it’s just vanished despite blue light on modem but it drops off again every time