Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/24/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CurlyHooligan Curly Hooligan (@CurlyHooligan) reported

    @andrewwhyman Yeah, it's a pretty rural area. BT now aren't the ridiculous price they once were, especially exploiting new customer offers. Once billed £52/month for 25-30Mbps. Switched to PlusNet for £18/month after that. I'd happily upgrade now to a fibre package but I'd get the same speeds.

  • AlisonRoyles Alison Royles (@AlisonRoyles) reported

    @KazzyAnnie1 We've had plusnet for years. Never had any major gripes with them.

  • Bladorwen Bladorwen (@Bladorwen) reported

    @Plusnet you've just raised our monthly bill by over £6.80. We will be ending our DD unless we can get through to a human and not your stupid chatbot.

  • Oscargetsit Oscar (@Oscargetsit) reported

    @KazzyAnnie1 Plusnet are by far the best I have had for years. Never an issue, fair pricing for the best speed packages and don’t bombard you with emails. In my life I have dealt with Virgin companies 3 times, each time has been a nightmare, they will never get a penny out of me again.

  • carolbradycpcm Carol Brady MBE (@carolbradycpcm) reported

    @nocaresgiven22 @birmingham_live No plusnet. The wifi and hub is fine and all other devices and tvs working. Known issue with Sony apparently and it’s driving me nuts as we can’t watch anything other than terrestrial tv 😖

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet CAN I HAVE WORKING INTERNET FOR JUST A FEW DAYS WITHOUT DISCONNECTING PLEASE!! Worst company ever, this is a joke.

  • Muig Muig (@Muig) reported

    @Plusnet I'm a (potential) new customer, so are the prices I see on the website at this moment the prices I'll pay until next April? Ta.

  • Matt20945936 Matt (@Matt20945936) reported

    @Plusnet I have not received a response to my complaint in months and have today noticed a credit marker on my file

  • Tommy_Macinnes Macinnes (@Tommy_Macinnes) reported

    @Plusnet hi Plusnet can I say your new text service is shocking! Been waiting for half hour for a text about my WiFi error and nothing. Can someone please message me so I can ask for an engineer! My WiFi has gone down and trying to get some help is almost impossible!

  • xnsxo . (@xnsxo) reported

    @Plusnet why is your website just not working? I ordered broadband and I’m trying to track my order but can’t even do that. Could you please help so I can get an update ASAP.