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Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner
    Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • AndyWoodturner
    Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_
    Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • robbins_ma
    Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • DaveCatchpole
    Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive
    David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kath3852
    kath jones (@kath3852) reported

    @Plusnet can log into webmail but no emails loading since Friday. Do not know user name tried reset but not receiving email info. Please help

  • Plusnet
    Plusnet (@Plusnet) reported

    @matwatkinson Hi there Mat, I'm sorry to see this it may just be that you were in an area with no mobile signal at the time. Please get back to us on a DM with your mobile number though if that's still a problem and we'll be able to help out. - Adam - Plusnet Sheffield

  • Dan11929503
    Dan (@Dan11929503) reported

    @naz2012 @Plusnet Service is absolutely horrendous. 2 days now no broadband, brain dead offshore adviser's clueless.

  • stevejames777
    steve james (@stevejames777) reported

    @Plusnet need help, fibre line drops sigmnal all of the time with multiple users. Looks like your router is dreadful at load sharing. Will buying a better router fix this?

  • AristyZ
    aristy zorbas (@AristyZ) reported

    @Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A

  • tikiriot
    Tracey Ace (@tikiriot) reported

    @Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already

  • jonesrob
    Rob Jones (@jonesrob) reported

    @Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.

  • CarolineDowni14
    Caroline Downing (@CarolineDowni14) reported

    @Plusnet Hi there I live in the Guildford GU1 area and the broadband is not working is there a problem at the moment. Tried the usual steps to fix it. Many thanks

  • Xbox_Nati0n
    Fletch (Xbox Nation) 🇬🇧 (@Xbox_Nati0n) reported

    @TartanTroot I used plusnet a while back and they were pretty decent but I've never had an issue with Vodafone weirdly! I would certainly not recommend sky, ee or BT

  • xOldmanpete
    oldman (@xOldmanpete) reported

    @Plusnet It's over Wi-fi but I've never had it as bad as this, this has only started since it went down.