Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/27/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • reders174 Andy Redmond (@reders174) reported

    @Plusnet I terminated my contract after horrendous service received so why has an open reach engineer been sent to connect the line at my new address causing further delays with my new chosen supplier? Absolutely fuming 😡

  • CuencaMetcalfA autistic-coded main character (@CuencaMetcalfA) reported

    @Saraheboon Get more than 10mbps, and go with BT if you can afford it. They aren’t the cheapest but others like Plusnet/Virgin don’t provide a consistent service

  • onlyasjack Sebastian Jack (@onlyasjack) reported

    @notmeat37574523 Yeah, my understanding of broadband these days is a bit shaky. I've just plugged in the free PlusNet router (to confirm it is the router and not the line having problems) in place my own and see it is the DSL socket which is plugged in.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet please can I register a complaint, I gave notice that I was moving house weeks ago and the internet is still not on. This is very infuriating because I work remotely and have been using my 4G which is becoming very costly. Please can this be sorted ASAP

  • crockett_dd DD Crockett (@crockett_dd) reported

    @Plusnet our mobile signal has been down last 48hrs. NG22. Why?

  • kingwgd Bill King (@kingwgd) reported

    @Plusnet Do you remember the time when you used to boast about your Customer Service? Maybe you should do some updated advertising apologising for the level of embarrassment it has become?

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Hi, we've had intermittent service for two hours now with the internet frequently crashing and the router flashing orange. We've been advised by you previously not to use the restart button on the router-- would you advise turning it off at the wall to restart it?

  • sophie_ogilvy Sophie Ogilvy (@sophie_ogilvy) reported

    @Plusnet we’ve been on hold for over an hour and our internet still hasn’t been connected 3 days after you said it would be. No one is answering us. Please help us.

  • loomiscrowley 𝔟𝔢𝔵 (@loomiscrowley) reported

    Hey @Plusnet my broadband has been down all day, I’ve restarted it and turned it off and on and it’s still not working?

  • cate_crownshaw Cate Crownshaw (@cate_crownshaw) reported

    @Plusnet No mobile signal since Friday lunchtime. Any ideas when it will be back? This is becoming a regular issue. What is going on?