Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/10/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • padicatz Momma ‘Hufflepuff’ J (@padicatz) reported

    @CapitalYorks SO annoyed that I can’t enter #capitalgivemethecash cos my phone provider @Plusnet doesn’t support short phone numbers. Is there any other way to enter please? #ineedthatcash #whodoesntneedthirtygrand

  • BandLoafer london loafer band (@BandLoafer) reported

    activation date, but I did not receive your router. I contacted Plusnet and they sent me the router, it arrived next day. I could not use internet 2 days. The ref number is 212726690. On 18 April 2021, your internet service disconnected from early morning. I tried to phone you,

  • fatimaengland F Sol (@fatimaengland) reported

    @Plusnet hi there, my Internet has been down for the last hour. I am in the middle of an important deliverable and I would like to know if the service will resume any time soon please.

  • Ephemeral_Goods Twisted Ephemera 💙 (@Ephemeral_Goods) reported

    ****** internet shopping is hard Virgin ramped up my bill by adding things I never asked for nor wanted, Talk talk website doesn't work, plusnet want to charge £50 for BT landline - yeah ok, get ******. Shell are offering broadband HELL NO, NOW is owned by Murdoch, & sky, so no.

  • mariagoodwin93 Flufferlina (@mariagoodwin93) reported

    @Plusnet Hi... I have spoken with customer services and we may have identified the issue.

  • lj_fairy Laura (@lj_fairy) reported

    @Plusnet I'm also having massive issues with wifi and speed. At times we can't connect at all, at other times it's down at less than 1 Mb/s - not the 70 we were promised - its becoming really frustrating

  • Loraine_Honest Loraine #BlackLivesMatter #ArtetaOut #KroenkeOut (@Loraine_Honest) reported

    @Plusnet New customer here. Been waiting since midnight with no service. How long will I have to wait for the internet to be switched over?

  • kateweb Kate W (@kateweb) reported

    @Plusnet Hi-A manager called yesterday, while I was in a meeting and unable to pick up. He left a voicemail (with no contact details) saying he would call again later, but didn't; I haven't had an email or text this morning. So I'm still waiting for my complaint to be escalated.

  • BandLoafer london loafer band (@BandLoafer) reported

    @Plusnet Account user name: ukloafer Mr Jeong Park Flat6 Peninsula Court 121 East Ferry Road London E14 3LH To whom it may concern Further to my previous complaint. I have posted my issue on your website and Twitter, but have not received any response. Your internet service is

  • UniHomes UniHomes (@UniHomes) reported

    @alicerose012 @Plusnet Hi Alice! I'm sorry to hear you're having issues with your internet, and we're keen to help resolve this. If you could drop us a DM with your name and address we'll get this looked at straight away!