Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Rob
(@RobNoLastName) reported
Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.
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Ali Aitchison
(@AitchisonAli) reported
@virginmedia where's the technician I was promised would arrive 'first thing' today for broadband installation? You've cut me off from Plusnet, and your customer service has been useless!
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susie rabin
(@susierabin) reported
Just lodged a complaint with @Ofcom after illegal #slamming of my parents broadband & landline by @Plusnet .. meanwhile 2 elderly & vulnerable people are still without email, phone & internet & a v stressed 86yr old has spent £60 this week on mobile calls to broadband suppliers.
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Pistol
(@MetepacQ) reported
@Plusnet "While I appreciate the frustration, I'm afraid we wouldn't provide a goodwill gesture if you had made an error. I do understand that we're all human and people do make errors, however as we hadn't made the error we wouldn't compensate for this" #bestcustomerservice
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Joanne (JoBeeArt)❤🎨
(@JoBeeArt75) reported
@Plusnet Sure. Will do that now. It seems to be switching between saying 'emergency calls only' and 'plus net' so not sure what's happening but I've not had confirmation that the port has gone through either.
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EVIL SCOTSMIN
(@Decwallace1991) reported
@joefw02 @plusnethelp @DayZ Just switched to Plusnet and having same issue, did you fix it or have to move to a different ISP?
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Jane
(@darcy2010_jane) reported
@Plusnet I have never received paper bill I have always had email notification which I have not received I hope my restrictions have been removed as yet again this is not my error.
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James
(@writtenoff_mufc) reported
@Mike_Observes never had any major issues with Plusnet. Other broadband providers are available.
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MJC
(@HMJC42) reported
@Plusnet why is my home WiFi now asking me for a username and password? It's never done that before and I don't know what mine is?
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Marc.
(@Marc_Also) reported
@RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.