Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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KH989
(@KH9897) reported
@Plusnet It's ok, managed to speak to someone now (I was somewhere else with a signal). Problem upgrading a mast apparently and should be fixed tomorrow lunchtime, fingers crossed.
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Simon Albury
(@simonbg12) reported
1pMobile says it will send a new SIM. No reason to believe it will work differently. Never had problems with @Plusnet mobile or @asda_mobile
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Andrea Wood
(@peruna58) reported
@Plusnet our speed has dropped from 12mb down to 2 mb over the course of a month. You have checked our home and then found a fault in the network, but this has not been resolved! You say this is acceptable but surely you can’t just decrease our speed!
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Nipti Malde
(@nipti1) reported
@Plusnet I've been waiting to be connected to your customer services for 30mins. Is anyone going to answer the phone #CustomerService #customerexperience
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tinywarrior
(@TinyWarrier) reported
@Plusnet I’ve been on the phone to your customer support for nearly 40 minutes but I now need a wee. What do you suggest?
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Clive parnell
(@Parney) reported
@QuietstormJay @Plusnet interesting i've joined @Plusnet and have the same problem, also been waiting on phone for nearly 1 hour to talk to a human. What was the problem with the orange light?
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Nick Love
(@Nichola96513277) reported
@Plusnet @Plusnet got a red broadband flashing light on your Hub One router, help me
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Gemini,Guy 1 #GeneralElectionNow#
(@6123Madman) reported
@StephenPMurtagh @Plusnet 02 is the worse took me a week to cancel
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Patrick Tucker
(@patchnet00) reported
@Plusnet I have had no mobile phone coverage on my iPhone all day and none of my family do. We are in the BR7 area. The app won’t let me login. You are completely broken.
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Simon Lea
(@DrSimonLea3) reported
@O2 Customer services is a shambles. Been waiting all week for manager call back as you have cut off my Tesco mobile number to port it (after being told you wouldn’t) then my daughters plusnet to port that (after being told you wouldn’t) and have now left us with no connections