Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/17/2025 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LadyLilleshall Lady_Lilleshall (@LadyLilleshall) reported

    @Chris_Widgery @Plusnet I was forced to listen to a message saying "we have a limited team on-hand right now" while on hold to Talk talk recently, which I found was a very striking **** you to their customers.

  • Screwfix Screwfix (@Screwfix) reported

    @duncan_uk We currently have a ongoing issue with Plusnet users, this is on side and we are awaiting for them to fix the issue. We are currently advising customers to use mobile data. I apologise for any inconveniences this may have caused for you. Thanks, Jazz

  • James_740 James Clark (@James_740) reported

    @HRH_Hattie @Plusnet Yep... Disconnections and really poor performance (like 30Mb less than usual)

  • toomuchsand Mike Μάικ Miké Esq (@toomuchsand) reported

    Apparently @Plusnet mobile don’t support short codes? So can’t use the @BBCCiN short codes?

  • thesameplaural tiny frith (@thesameplaural) reported

    Plusnet used to be so good, now they're just another BT derivative, void of humanity, greedy for every penny, take away your service at the blink of an eye & bill you for their mistakes. Plusnet are warning me about not paying for a service i haven't had for 2 months. BT effect!

  • Plusnet Plusnet (@Plusnet) reported

    @Philippaaasheen Hi there, how are you this evening? Thanks for reaching out to us with this. I am sorry to hear you're having trouble with your internet connection. I completely get why you are annoyed; I would be too. So I can sort it could you DM me your Plusnet username? -Mike.P Sheffield

  • T0ny_Boy Tony ✯ (@T0ny_Boy) reported

    @Plusnet Yes. First of all I want to leave a review for Joana. She was very helpful. Secondly, I received an open question about cancelling bt sport but I never had it and not planning to add it. Please can you review?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Screwfix @WayneyoWayne I have Plusnet fibre broadband but I don’t buy that excuse that they have Screwfix website blocked.I have been on several websites with no problems but Screwfix is a problem both on home & mobile. Couldn’t connect last night or today. There is a problem somewhere at Screwfix end.

  • bobby_tgood Robert Thorogood (@bobby_tgood) reported

    @Plusnet 2 weeks of no internet as a remote worker is driving me slightly potty. I understand the issue is for openreach to fix, the daily calls of "engineer is booked tomorrow (subject to delay)" only for it then to be delayed everyday for the last 13 days is becoming tedious.

  • james170969 James - #VOTEYES #OCTOBER19TH2023 #BETTERTOGETOUT (@james170969) reported

    @savanQadir @TalkTalkGroup @TalkTalk I'm currently with Plusnet which is owned by BT. I'm paying for 36 mbps but I'm lucky to get 9 sometimes it's less than 1 but the speed goes up & down like a yoyo. I also get disconnected frequently but only for a few seconds. I wonder if it would help if I bought another router