Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Eyre
(@leedsfan72) reported
@Plusnet wow your customer service gets worse - over 20 mins on hold to query why my bill is considerably higher this month for no apparent reason - had to hang up as just no answer - awful as usual.
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Mike Griffith
(@MikeGriffith9) reported
@Plusnet trying to upgrade my broadband but I get a message saying - cannot make any changes whilst there is a phone order in progress - not aware of any orders; help pls
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Robert Kosa
(@kosarob8) reported
@Plusnet Morning, how could I get a newer HUB for my internet connection? I have Plusnet Hub ONE (signal levels are shocking sometimes) but I cannot put this into modem mode only. I have my own wireless AP and would like to use that instead. Can we sort this, please?
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
@Plusnet need to cancel engineer for Monday internet working
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Ray
(@Ray60107381) reported
@Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!
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Eleanor Dallaway
(@EleanorDallaway) reported
4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…
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Simon Weekes
(@SimonWeekes) reported
@Plusnet Hi, my contract expires next month. I'd like to upgrade to Full Fibre, but your website won't let take the deal as I'm an existing customer. Is there any workout for this, or do I need to let my contact lapse and become a "new" customer?
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Tooting Tony
(@tony_tooting) reported
Broadband with @JohnLewisRetail via @Plusnet happy. JL cease providing broadband. Arrange to continue with @Plusnet series of problems. No broadband for 10 days. Not happy
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Keith Dawson
(@Keitheedee) reported
@Plusnet Can I DM you? Signed up for Switching broadband Jan.25th for Mother in Law , not heard anything since contract summary/pre contract email sent . Can't sign in ,no email or username found!
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Kal
(@GoonerKal) reported
from
Poole, England
@1burnm I think this is endemic within the service sector not isolated to BG. The last 10 days of mine have been taken up on phone calls and emails with Plusnet, Sky, ADT on several occasions with the promise of a call/email back. It’s absolutely rife. I hope BG come through for you.