Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/07/2026 09:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • abrown439 alex brown (@abrown439) reported

    @Plusnet i am thinking of leaving as others provides are able to provide gfast. Does plusnet have any plans to support gfast?

  • Lon_Unattached London-Unattached (@Lon_Unattached) reported

    @Plusnet It's OK I finally got through to customer service and the number port did happen. Just took me a couple of hours of holding on the line! (every half hour it cut me off!!!)

  • andreas14614758 andreas christou (@andreas14614758) reported

    @Plusnet I have not had internet for 12 hours now. I thought it would fix itself by now. There is a continuous orange light. I have restarted it 5 times aswell still nothing

  • kalos53 sam neal💙 (@kalos53) reported

    @Plusnet I need to cancel my broadband contract without calling you

  • Plusnet Plusnet (@Plusnet) reported

    @Kinglouy08 Hi Anthony, I'm sorry to hear you're having trouble making a payment. I have looked into your account and sent an email regarding this. As this includes account specific information, I'm unable to send the same over here. - Curtis, Plusnet Sheffield

  • ArmadylianMage Armadyl (@ArmadylianMage) reported

    Don’t get PlusNet, it’s the most dogshit ******* internet provider on the face of the planet. Literally first sign of bad weather INSTANTLY lose all ability to play any online game.

  • Blue_tattoo Wayne Herzberg (@Blue_tattoo) reported

    @Plusnet Hi plusnet. Recently I'm having issues with my email (Freenetname) Passwords are not matching but I haven't changed them??

  • RosemaryShackl4 Rosemary Shackleton (@RosemaryShackl4) reported

    @Plusnet No problems thank you Even if there were, I know you'd be on top of it in no time at all

  • tvasir Tony Vasir (@tvasir) reported

    @Plusnet having network issues in Barnet London this morning. Are there issues?

  • tonythegiant Tony Eggar (@tonythegiant) reported

    @EmmaJessonTV @Plusnet Hi Emma are you using the plusnet supplied router? I had this problem and found by switching to a Bt homebub 5 router instead it cured the problem, info on how to do it is in the plusnet community.