Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Miss_F
(@Miss_Faulkner18) reported
@Plusnet I'm absolutely disgusted with your service, you have taken my money but not sent me a simcard or supported me with getting it sorted. You have the worst customer service I have ever come across #plusnet
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Allan
(@GuyFromWidnes) reported
@Plusnet wow great job. I can't login and I can't reset anything. It doesn't recognise my details. Have I gone back in time where I actually have to speak to someone. #eckythump
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AimForFire
(@aimforfire) reported
@plusnethelp Very poor customer service. Your broadband service has been repeatedly dropping and we have been unable to resolve this. We have been bounced back and forth between openreach and plusnet about this with no improvement.
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Lora Morle
(@lora_morle) reported
@Plusnet I suggest a swift response. The ombudsman complaint is already written.
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scott jordan
(@scottjordan16) reported
@Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!
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🙀🙀
(@Dobbin) reported
Good morning @Plusnet broadband down in S10. LCP won't come up. Dial tone on phone is ok - send tea and biscuits! :-)
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Josie O. Pearse
(@jojowasawoman) reported
@plusnethelp at least twice an hour my new plusnet modem goes off, turns orange and drops the internet Help!
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Adam Dullenty
(@adamdullenty) reported
@plusnethelp I haven't had a single phone call on our landline number since moving in 3 years ago. I've never used nor given the number out; I have a cheap handset plugged in purely for emergencies. As soon as I switched to Plusnet I started getting ~5 spam calls/day. What gives?
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Hattie
(@hattiehahn) reported
@plusnethelp @plusnet really poor internet service the last 48 hours in the SW London area. When will this be resolved? Im out of contract and therefore may need to look at other providers. Please advise when this will improve.
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Aisling
(@flanagana) reported
@Plusnet my router keeps loosing connection and has a constant orange light. Is there a problem?