Plusnet outages and service status in Lowestoft, England

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

• 
  Hometech Solutions (@_Hometech_) reported 1 second ago from Great Yarmouth, England

  Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

• 
  David Lanham (@AlchemyLive) reported 3 minutes ago from Great Yarmouth, England

  @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

• 
  Andy Coates (@AndyWoodturner) reported 18 minutes ago from Mutford, England

  @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

• 
  Martin Robbins 🚲🚨🚑 (@robbins_ma) reported 39 minutes ago from Lowestoft, England

  So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

• 
  Dave Catchpole (@DaveCatchpole) reported 42 minutes ago from Beccles, England

  @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

• 
  Andy Coates (@AndyWoodturner) reported 45 minutes ago from Mutford, England

  @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rich Foxen (@RichFoxen) reported 4 minutes ago

  @downdetector issue with PlusNet. CO7 area.

• 
  Carl Fandidango (@ComTekMan) reported 7 minutes ago

  @CommsOmbudsman Elderly vulnerable customer (80s, health issues) left without reliable phone for weeks due to failed BB migration. Plusnet initiated transfer to EE, OR install failed, EE cancelled order despite OR advice to proceed when ready. Repeated faults even after "repair".

• 
  Rosie L (@DONNYDIVArl) reported 12 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...

• 
  breeze123 (@Breeze123K) reported 13 minutes ago

  @Plusnet I thought I had renewed my contract with Plusnet, now receive an email advising my contract has ended! Plusnet Website won’t even load to get help. Help!

• 
  Frog Princess 🐸 (@TheDivineFrog) reported 13 minutes ago

  @SamiC0hen @Plusnet Oh no Sami, that sounds terrible, was there any minimum term on your rental property? And has your work company given you any indication how long you’ll keep your jobs for? My heart goes out to you, what a big worry 😞

• 
  Michael Corbett (@kobb) reported 14 minutes ago

  @Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... 🤔

• 
  Abi (@AbiSpurs26) reported 15 minutes ago

  Has anypne else's @Plusnet gone down

• 
  Abi (@AbiSpurs26) reported 15 minutes ago

  Has anypne else's @Plusnet gone down

• 
  A B Chaplin's Boot (@ABChaplinsBoot) reported 21 minutes ago

  @Plusnet I am leaving you on 28/01. You've just billed me for 29/01 onwards and will take via direct debit. I can't get through and you have no online chat. Can someone please help me to confirm you acknowledge my cancellation and will not take funds. Thank you.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 22 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the largest internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where..