Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/28/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WhatKateDoes Kate 'WitchQueen of Fangmar' Lorimer (@WhatKateDoes) reported

    Merry Xmas @Plusnet - I left your in Nov for the land of milk, honey, and FTTP - but am still receiving billing emails (albeit for £0) - and when I login to website it tells me my account is closing down and I can't change anything. Can I cancel the billing emails? They worry me!

  • BHumankindShop Be Humankind (@BHumankindShop) reported

    @Plusnet awful internet service since we switched to you! Ruined much of our Christmas entertainment 😖

  • oasis2378 Parrot Man (@oasis2378) reported

    @emjemjemx @Plusnet it’s a real pain it went down christmas eve

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The new phone line is being installed now. Please can you cancel the call divert immediately before you close for Christmas. Thanks

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet The engineer is installing the new phone line . Please can you cancel the call divert that’s in place with immediate affect? I’m worried your office will have closed by the time the engineer has finished.

  • Callum_Povey Callum Povey (@Callum_Povey) reported

    @Plusnet @Plusnet internet down - again. Any particular reason for the outage? According to yourselves, there's no issues, even though down detector has multiple PlusNet internet issues from all over the UK. ST20 area.

  • oasis2378 Parrot Man (@oasis2378) reported

    @XxChantoixX @Plusnet mine is down too 😩

  • oasis2378 Parrot Man (@oasis2378) reported

    @Plusnet my broadband is down 😕

  • oasis2378 Parrot Man (@oasis2378) reported

    @grahamorriss @Plusnet they are shut today my broadband is down since yesterday very frustrating

  • bucketinabag Tom - @boxroomart 📷 (@bucketinabag) reported

    Hi @Plusnet I've been having my broadband drop out almost daily for the past week. Was wondering how to request a new router since I've been with you years and think it may be the issue? Line seems fine. Couldn't find the info on the website