Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sarra
(@sjg_001) reported
@MarcAllera it’s time you realised how your plusnet staff lie about refunds !! Cancelled a NEVER CONNECTED contract on 13th feb still waiting for a refund !! Maybe I’ll just start legal action for deception
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Gareth Harland
(@GarethHarland89) reported
@Plusnet please can you help! I’m having nothing but issues with the WiFi and I’ve had no help with getting it sorted when phoning today. Unable to use the WiFi anywhere else in the house other than the sitting room. If I cannot get any help, then I will be leaving!!
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Laura 🖤
(@Loz82xx) reported
@Plusnet please can you tell me how I can make payment online as your online payment system is STILL not working!!! When will this be fixed? People don’t always have time to sit on the phone!
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Katy B Designs
(@KatyBDesigns) reported
@OpenreachHelp please explain the repeat outages in Lees, Oldham. Plusnet can't say if it's planned or emergency. So far we were off all yesterday and 5hrs off today. Tried ringing you and have never heard anything so unhelpful as the recorded message! Need to work and can't.
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Jᴏɴ
(@jonmgriggs) reported
The more I think about this the angrier I get about it. All it would have taken is one email with a confirmation of the date in and all of this could have been avoided. To say "it's done now, hotspot using your phone" is not good customer service, @Plusnet, it's really not.
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Ed Miliboob
(@EdMiliboob) reported
Do @Plusnet have a customer support email address? Don't fancy spending 45 minutes on hold waiting for them to do me proud.
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Karen 💙 Davies
(@karenedavies68) reported
@deetsy Had terrible problems with EE internet, they wouldn't believe that we couldn't get online because we could use the phone. Many hours wasted on the call centre. Switched to Plusnet and haven't looked back. The adverts are right, really good customer service.
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Mike Briggs #FBPE #RejointheEU
(@m1kebriggs) reported
@EveryCountry @bt_uk @Plusnet ....believe they are BT rebadged but never had a single issue they didn't solve immediately...really good telephone support...
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P Barrett
(@PBarrett8) reported
@Plusnet Simple messages....like most of the time our broadband doesn't work!
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Doctor Chipinski
(@thedumbwaiter) reported
Hey @Plusnet your internet and/or router is garbage. Again.