Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/12/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 1973Kendo Ken Lancashire (@1973Kendo) reported

    @Plusnet Any issues in WA12 Area, Warrington? Internet has cut out twice in last hour.

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet Try FIXING your mobile phone service before you go, it's broken AGAIN! Third week in a row, have your broken and repaired phone masts BROKEN again? NOT HAPPY with your service!

  • mccoy_ml Michelle McCoy (@mccoy_ml) reported

    @Plusnet absolutely disgusting service. Out of data due to rubbish WiFi and you won’t even credit me 3 days worth til the end of this bill. Due to this you will loose 3 mobile phone sims and a broadband !!!!

  • PCornish5 P Cornish (@PCornish5) reported

    @Plusnet only just realised that for some reason neither my wife's nor my own monthly SIM plan contains the 'additional' free 2Gb data taking our monthly data from 4Gb to 6Gb. I appreciate not a big issue, but have just returned from hols when we realised!

  • paula_travers Paula Travers💙🇪🇺#Rejoiner#BusyLivingWithMets (@paula_travers) reported

    @Plusnet Any issues in the NE41 area, broadband has cut out 3 times today. Also can't get onto the website.

  • Leeramsay84 Lee Ramsay (@Leeramsay84) reported

    @Plusnet I need a copy of my final bill in PDF, but as I’ve left you’ve closed my online account. Please can you help me get this, as your phone advisers couldn’t do this!

  • ChimpPowered Rocket Powered Chimp Games (@ChimpPowered) reported

    @Plusnet What's the point, you sent me a new SIM, said my cell tower was down and would be repaired by LAST Wednesday (over a week ago), and now I find the only way I can make/receive calls (as your 4g signal has BROKEN) is to select 2g or 3g only NOT LTE! Why can't we use EE towers too?

  • James54359785 James (@James54359785) reported from Milton Keynes, England

    @Plusnet Any issues in MK3, your web just won't connect.

  • GeekByteUK Geekbyte (@GeekByteUK) reported

    @Regathedragon @Plusnet Yeah I know Plusnet are BT owned, never been an issue tbh.

  • SamuelMunyeza S.A.M.U.E.L (@SamuelMunyeza) reported

    @Plusnet Restricting the internet for students! Really showing why so many customers are leaving, worst customer service of all broadband suppliers #customerservice #Internet