Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@dougie1805 Hi Dougie, I'm so sorry about this, it's not a good start at all. I can see we've credited you to help with a contingency, please DM us if there's anything more we can do. I'd recommend deleting your previous tweet as it contains personal account info. - Cal, Plusnet Leeds
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Kate Bevan 🇺🇦
(@katebevan) reported
Bloody @Plusnet internet connection has gone down again 🙄
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Sue Whittaker
(@SidecarSue12) reported
@Plusnet Moved house and my account has been closed without my permission. Being told by customer advisors and tech team that it’s unrecoverable and now lost all emails associated with our house move and transfer of money. Feel utterly sick.
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The Duke Of Essex
(@old_scrotum) reported
@Plusnet You would have thought that before switching me from my old supplier (a day early) that you could have delivered your router to me wouldn't you? Basic stuff really. Now no broadband at all and wish I hadn't bothered. "Award winning customer service" are useless too.
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Kate Bevan 🇺🇦
(@katebevan) reported
well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)
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Plusnet
(@Plusnet) reported
@mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield
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Ellie Huxtable
(@ellie_huxtable) reported
@katebevan @Plusnet I’ve had an amazing time with @zeninternet! Reliable + fast, paid extra for a better SLA, and support are properly technical
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John Firth
(@Jockfirth) reported
@Plusnet on holiday. App won’t work/sign in. Reset password twice. Still won’t work! #FirstHurdleFail #fail #FirstWorldProblems
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Simon Fletcher
(@AussieSimon) reported
@Plusnet So it turned out the router had been delivered to a neighbour. No message to say this though, no tracking information available, no one answering your “help line”, and 2 days to respond to a tweet, is a bad first experience
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Richard
(@ProbablyADick) reported
@katebevan @Crundwell @Plusnet Interesting that other people have this w/ Plusnet too. We're pretty rural so thought that might be it. Sporadic and typically at the worst possible time.