Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/27/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bumbleysmum Danielle Ormond (@bumbleysmum) reported

    @LewisRobbo_03 @Plusnet Didn’t have to wait . Call answered immediately and they called me back once they had a solution within an hour!

  • shefaliTIG Shefali (@shefaliTIG) reported

    @Plusnet been waiting for more than 4 hours for someone to respond to my message, will you care to help please!?

  • andrewfq Andrew Q (@andrewfq) reported

    @Plusnet Not necessarily moving, wanting to lodge notice so if I do, am not stuck paying x weeks at higher rate after end of contract. Possible may stay, but looking to cover bases at the moment. Have anxiety issues so can't use the phone to discuss with your team. No virgin in my area.

  • OfWolfAndGram Graham Ife (@OfWolfAndGram) reported

    @Plusnet Hello. When I log in to my account it says I'm out of contract, even though I started the upgrade process to Full Fibre back in August. I actually have no idea if I'm on a Full Fibre contract or not. Can you help?

  • PeteForster Pete Forster (@PeteForster) reported

    @Plusnet service has gone live today but I'm still unable to add BT sport and today is the end of the promotion which I signed up for. No answer on your help line for 20 mins. Can someone help?

  • Gezzabean Geraldine McGinnity (@Gezzabean) reported

    @Plusnet extremely disappointed with the service from Plusnet. Accout opened based on a welcome gift. My retired mum missed the email to ‘claim’ the gift, and there is no apparently nothing they can do! So poor

  • rjsleven Becky Sleven💙 (@rjsleven) reported

    Hi @Plusnet, I got a system popup on my phone just before 1pm, saying the network provider had turned off my 4G, and have had no internet since. Calls & texts are fine, ditto WiFi. Can you help? I'm well within my usage allowance.

  • apn1179 Anne Nash (@apn1179) reported

    @Plusnet @Plusnet link is broken LInk giving this message404. That’s an error. The requested URL was not found on this server. That’s all we know.

  • rfbrfb7 RFB (@rfbrfb7) reported

    @Plusnet shambolic service from Plusnet. Meant to be connected to FTTP today but no engineer as no reference in your system even though openreach have prepared outside and I have had router sent!!?? Cancelled another provider so you have an existing unhappy unimpressed client.

  • gilltaylor Dame Gill Taylor 💙🕷️ 🇪🇺🇺🇦 #FBPE #WearAMask (@gilltaylor) reported

    Calamity! Tried to go online on laptop & no internet. Was working yesterday. Rang plusnet on landline (cos still no mobile) & told there is a service outrage in my area till 3 Oct. Had to resort to local Wetherspoons with v old slow tablet to get online. Now off to buy new phone.