Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/16/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • doddytyke Doddy (@doddytyke) reported from Penistone, England

    @maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange

  • JennyGill15 Jenny (@JennyGill15) reported

    @Plusnet still waiting for a reply from my dm I sent a couple of days ago about poor Internet connection

  • wandermaw1 wandermaw (@wandermaw1) reported

    disgraceful communication from @Plusnet regarding our service being cut off with no warning. Their mistake. Gave us 3days in writing to sort it, cut off within 36hrs. We’ve to now wait 5days for a manager???

  • rogerwoodsvo Roger Woods VO (@rogerwoodsvo) reported

    @Plusnet my loyalty to you is waning. Still waiting for a reply to my message sent two days ago about resetting the DLM on my line. Your exemplar customer services is losing its lustre! #broadband #needforspeed #cusotmerservice

  • dr_smithy Stu (@dr_smithy) reported

    @plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.

  • lucygracee5 Lucy (@lucygracee5) reported

    @Plusnet I’m still having problems - it’s been dropping again today

  • PaulHusband_ Paul Husband (@PaulHusband_) reported

    No internet again, @Plusnet after just having an engineer out to “fix” it last week.

  • Rob1969in Robin Cattani (@Rob1969in) reported

    @Plusnet This isn't the first time it's the third time I've been promised a call only to be let down

  • Plusnet Plusnet (@Plusnet) reported

    @kofiGyedu Hi there Kofi, I hope you're doing OK, I'm really sorry for the issue with calls to you going to voicemail and for us taking a long while to reply. Can you get back to me on a DM with your mobile number please if there's still a problem? - Adam - Plusnet Sheffield

  • suegiblin Sue Giblin #FBPE 🇪🇺💙🇨🇵🇺🇦 (@suegiblin) reported

    @Plusnet Hi. I am in France and need to cancel my SIM only contract with yourselves. The contact numbers on your website aren't working so please help. Thanks.