Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 01/16/2026 11:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Yarmouth E-mail
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • weescotlouise Wee Scottish Sexy Grinch Louise 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿🎄 (@weescotlouise) reported

    @robertmarkkell1 @Plusnet Cant be as bad I have had 3 routers a engineer out and still getting crap

  • louwal2709 Lou (@louwal2709) reported

    @plusnethelp plusnet broadband is off line permanently in Hx3 0uh & no available help online or phone support

  • bpcooper36 Ben Cooper ‘BC1’ (@bpcooper36) reported

    @OpenreachHelp First Christmas and Boxing Day off for over 10years. My job is a more stressful than ever at the moment. Kids presents WiFi dependant. No WiFi since Xmas eve. S10. Kids home schooling first week of January. Broadband with @Plusnet. Please help.

  • louisemagrin louise magrin (@louisemagrin) reported

    @Plusnet @plusnethelp worse broad band I've ever gone with and non existent customer service 😡 paying for a service cant even use ridiculous

  • RichardFewster Richard Fewster (@RichardFewster) reported

    @plusnethelp hi plusnet. Our phone line is out - no help available yesterday. Your website says you're open now but your lines are shut. How are we meant to contact you??? And can you put the correct open hours on your website please?

  • staceyv50 Stacey Vial (@staceyv50) reported

    Having lots of issues with @Plusnet lately. They rang me on the 23rd to say the issues had been fixed. My internet has gone down every night since receiving that call, including twice tonight, roughly an hour apart. @plusnethelp what is going on?

  • _quatty_ Ste Robinson (@_quatty_) reported

    @Plusnet why are your phone lines down for broadband? Trying to get in touch

  • AlexWood88 Alex Wood (@AlexWood88) reported

    @Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?

  • SarahfromNWales WelshDragonSarah (@SarahfromNWales) reported

    @plusnethelp since switching to Plusnet a month ago our connection keeps cutting out and we are unable to maintain a decent connection to our PC using wifi. Really disappointed with the service. Can you please advise as this just isn't good enough. Thank you.

  • xbr0wngirlx Berni Brown (@xbr0wngirlx) reported

    @Plusnet how do I get support today?