Plusnet Outage Report in Lowestoft, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
-
Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
-
Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
-
Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.
-
Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
-
David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
-
Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Steve Lillie
(@SteveArtyPerson) reported
@writer_paula @Plusnet I’ve got the same problem with my Plusnet mobile coverage, no signal for days. No way to contact @Plusnet
-
Paula Hammond
(@writer_paula) reported
I've had no mobile phone signal since Monday. Same with many of my neighbours. I have to walk out of town to make a call. Can't do my work. Dread to think what happens in an emergency. And how do I get hold of @Plusnet Apparently I call them (!) or tweet. Not good enough!
-
Pip
(@pipmadeley) reported
@nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍
-
Dan Ludlow
(@nptweetings) reported
@pipmadeley It smells like a line synchronisation issue or a loose connection somewhere (lower overnight temperatures). Did Openreach get called out, or did Plusnet just run a line test during the day?
-
Eleanor M Harris
(@eleanormharris) reported
@Plusnet hi, my wifi has suddenly gone off (30 min ago) and router has gone to solid green light. What's the most likely cause/ solution? Thanks!
-
Rick Cooper
(@RickCooper1968) reported
@plusnethelp @Plusnet For the third day your service has been awful. Each day we have no connection from around 2pm. We have reported this issue to you and so far have had no response. Do not ignore this message. We will go elsewhere. Screenshot taken.
-
Pip
(@pipmadeley) reported
@Plusnet Hi Mark, I appreciate the reply but I've already got an open support ticket on your system awaiting an advisor to respond so would rather not complicate matters. They have all the details/event log info. Pip - In Manchester
-
ralphaverbuch
(@ralphaverbuch) reported
@Plusnet I've just read that each of my 3 lines will be receiving a £3.20 increase on top of £23.01 (x3) I already pay for some of the shoddiest broadband in the UK. I get truly terrible service in the heart of #Edinburgh & now you are going to charge me more?! #customerservice
-
Dave T
(@SCDave86) reported
@jay_mfc Virgin was class when we had it, had absolutely no issues, customer service was decent - souble bonus as well if you're on O2. We're on Plusnet over here, no issues so far.
-
Miss Jackson
(@annaxstar) reported
@Plusnet trying to change my direct debit details but can’t find how to do this in my account can you help please?