Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/07/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tre4tlr 𝕋𝕣𝕖𝕧𝕠𝕣 𝕋𝕚𝕝𝕝𝕖𝕣 ☸️ (@tre4tlr) reported

    How is it that our Plusnet internet (& WiFi) is down yet all the Amazon Firestick and Alexa devices are still fully working? 🤔

  • deni_b Deni (@deni_b) reported

    @Plusnet Perhaps keeping our Internet connection up and running would help ?

  • GermanderCC Hanna (Germander Cottage Crafts) 🧶 (@GermanderCC) reported

    @OneCreativeCat1 @VodafoneUK I was leaving them for plusnet mobile and the guy said "mmm you do know they're just a piggy back company though?" Yes but significantly cheaper and much better service.

  • ReachBenSpeake Ben Speake (@ReachBenSpeake) reported

    @plusnethelp @Plusnet @BTCare shocking levels of service - no one picks up the phone, BT as Plusnet is a subsidiary please sort yourselves out!

  • JustDirk2 Just Dirk (@JustDirk2) reported

    @plusnethelp still not working even after you tweeted it is... come on guys please #plusnet #internetdown

  • helenrichmond70 Helen Richmond (@helenrichmond70) reported

    @plusnet a manager was meant to call me last Friday. A week later no call and you haven’t cancelled my account. Just how **** are you?

  • CHRI5BOURNE Chri5 Bourne (@CHRI5BOURNE) reported

    @ReachBenSpeake @Plusnet @plusnethelp You’ll still have the problem at 1pm so you can call then!! Info coming from #Plusnet is a total joke today.

  • gillianography Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    Okay so the internet is BACK ON. Yes, the internet is BACK ON PEOPLE... Thank you @Plusnet Thank you people who rallied round with phone numbers. Only problem is I’ve now had a bath and I don’t feel like working 🥸

  • WITrearddurBay Trearddur Bay WI (@WITrearddurBay) reported

    @Gemlouwhit If any help I have Plusnet. Signal is fine but I have low usage compared to what you want x

  • Karl_Goatley Karl Goatley (@Karl_Goatley) reported

    @Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed