Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/22/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lou92Mcdonald Louise McDonald (@Lou92Mcdonald) reported

    @nickswimcycle @Plusnet @Plusnet my signal is also down today.

  • Not_The_Brain Strawberry Squirrel🦄 🏳️‍🌈 (@Not_The_Brain) reported

    @Plusnet hiya. I've been trying to update payment information but I can't do so online, and the number give doesn't work!

  • rachwheatleyx Rachel Wheatley (@rachwheatleyx) reported

    @Plusnet our WiFi has suddenly stopped working, the box has an orange light and a red flame light. It seems our whole building has no WiFi connection, can you help?

  • Flaming_Ruby Flaming Ruby (@Flaming_Ruby) reported

    @Plusnet still waiting on a reply and fix!!

  • rachk_k RK (@rachk_k) reported

    @Plusnet I see the customer Service is as bad as the broadband service!

  • ante1974 Anthony Ewers (@ante1974) reported

    @Plusnet 48 hours and no response? Help please! Please check your DM

  • alexis987000 Deeva1 (@alexis987000) reported

    @mullallyl @Plusnet Change provider. Get out while you can. They are sneaky squeezing money from their loyal customers. Worst provider around. I’m ready to leave as soon as I can. Had nothing but rip off prices for a slow sluggish service.

  • g9nesis1 g9nesis 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@g9nesis1) reported

    @Ofcom @Plusnet : Plusnet Mobile - service has been sown in CV47 - Southam, Warwickshire for over 24 hours. Plusnet can't be reached by 'chat' (only gives FAQ's) and can't call them. Tweeted them - ignored. I thought they were top customer service. Unacceptable & ignorant. 😡

  • eleanor_c88 Eleanor ⭐️ (@eleanor_c88) reported

    @RichStaff1 @Plusnet I've been with them for years, never had a problem

  • acidmag_uk James Barker (@acidmag_uk) reported

    @bt_uk Thank you for the quick response. Tried BT once more (that's THREE TIMES today) and got lucky - the agent understood the problem and is removing the marker. There is a training gap in your call centre, agents saying it was a @Plusnet mistake when it was theirs.