Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/31/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet been having a lot of connection issues since Friday. Voice/video calls drop out, ping skyrockets and upload speed drops to zero for an hour or two at a time.

  • StraightlineBoy Matt 3595 (@StraightlineBoy) reported

    @skyhighshoes Plusnet. Off since 6pm(ish) on Friday. It’s a wider issue than just them, same for a neighbour on Sky, but they’re not talking to me which is what bothers me. I’ve ordered a 4G hotspot from 3 today because my mobile data won’t last forever and I have to work

  • eraseresk Euan Andrews (@eraseresk) reported

    @Plusnet Impossible to access my broadband account on your website. Been trying to log me in for ten minutes now. My internet signal is fine so what's the problem?

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet ALL MY SERVICES DOWN. JUST SIGNED NEW CONTRACT WITH YOU. AWFUL.

  • hmallettuk Hywel Mallett (@hmallettuk) reported

    Don’t like to call companies out in public, but @Plusnet and @EE are both providing a ****** service today. About 1 Mbps bandwidth combined between them, and for only £150 per month. 🤬

  • RaymondHurst20 Raymond Hurst (@RaymondHurst20) reported

    @Plusnet Still no resolution to my speed problem, you promised in your deal a certain speed and have never reached it !!

  • bernio74 Bernio74 (@bernio74) reported

    @Plusnet changed to plusnet as better deal but useless as EE signal in Carnoustie is terrible. Waste of time, back to Vodaphone.

  • Rawk002 La Kernow 🌱 3.5% BLM Anti-oppression &speciesism (@Rawk002) reported

    @Plusnet Actually having a laugh that you only have customer service until 8pm. So peed off, you’ve just turned our broadband off 23 days early, both of us work from home & I work until late evening! So not happy 😡😡😡

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.

  • adrimh Adrian (@adrimh) reported

    @Plusnet Why is my broadband so slow. Your guaranteed speed 29Mbps. Usual speed about 20Mbps.