Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/07/2026 15:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Antonel58982078 Antnello (@Antonel58982078) reported

    @plusnethelp switched from the 8th january but not router been delivered as of today. Not router= no broadband = not work. Never experienced such unprofessionalism how can you post router 2 days before activation on normal delivery in such time. bad start #badservice #plusnet

  • wheezy86 louise 🐝🏳️‍🌈 (@wheezy86) reported

    @Plusnet Can someone from your help team please message me... I have tried contacting for the last few days can't get through on the phone and my internet connection is horrendous and I am working from home

  • gunner_del Del (@gunner_del) reported

    Hiya @plusnethelp @Plusnet I used my debit card to pay £12 onto my Plusnet mobile sim only account 31 December I still do not see the payment on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

  • Gwyndavies1 Gwyn Davies (@Gwyndavies1) reported

    @TonyCheetham1 @Plusnet Mines down too in Prestatyn..! I’m on the phone to them now, been in a queue for 25mins still no answer..!

  • gunner_del Del (@gunner_del) reported

    Hiya @plusnethelp I used a debit card to pay £12 onto my Plusnet mobile account 31 December I still do not see it on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

  • MarcAyres3 Marc Ayres (@MarcAyres3) reported

    Is there a worse Internet Provider than @Plusnet as they are absolute garbage. Worse decision going over to them when we moved house. Fuming, how can you work with constant outage. #Useless

  • galloform 🅼🅸🆂🆃🅴🆁|🅶 (@galloform) reported

    @virginmedia 15 years a customer. My new deal £83 p/m. New customer £45 p/m. Retentions offered £8 p/m saving, with increase of £4 p/m to come in March. Sky, BT and PlusNet all around £40 p/m. How to treat a long standing customer- NOT. I'm off. Bye !

  • fatboyfred Fred (@fatboyfred) reported

    @OpenreachHelp Yet another 72hrs of being fobbed off by Plusnet and Openreach. Approximately Openreach identified an issue on 13th December but still have not resolved it. @plusnethelp @Plusnet seem to think help means sending a standard email requesting I wait for update for another 48hrs

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Plusnet who else keeps having issues with broadband with plusnet ?

  • ASainthunt @Alsainthunt (@ASainthunt) reported

    @Plusnet phoneline and internet not working at LL181HS 14