Plusnet Outage Report in Lowestoft, Suffolk, England
Why is my Plusnet service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 7: Problems at Plusnet
Plusnet is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (14%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Hometech Solutions (@_Hometech_) reported from Great Yarmouth, EnglandDo yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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David Lanham (@AlchemyLive) reported from Great Yarmouth, England@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, EnglandSo trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Andy Coates (@AndyWoodturner) reported from Mutford, England@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Dave Catchpole (@DaveCatchpole) reported from Beccles, England@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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elle (@dollypeg75) reported@MoneySavingExp Contacted @plusnet today to query my bill. Didn't have to wait long on the phone. It was great to speak to a real friendly person who sorted my problem straight away. I was due a refund no quibble completed straight away. Fab experience.
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Charlotte Sears (@charlotte_sears) reported@Plusnet serious issues this week with broadband. Router is constantly orange - I've followed all trouble shooting and getting nowhere. Tried to ring and can't recognise my choices.
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Alisa Ardini (@memolek77) reported@Plusnet help! We have no internet. Tried to restart the router but it made no difference.
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Brian Raymond Brown (@BrianRaymondBro) reported@Plusnet For the last fortnight your service keeps failing and I have no broadband. What is the reason and what are you going to do about it please?.
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Plusnet (@Plusnet) reported@FionaGowenlock There are a few changes I can make to the router remotely which should help improve your Wi-Fi performance. So if you're happy for me to proceed with this; let me know and I'll get on this for you. -Tony Plusnet Sheffield
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OGKP24 (@KireeP24) reportedWhy do @Plusnet make it so hard to contact them on their website? Another day another issue. Ridiculous.
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Charlotte Sears (@charlotte_sears) reported@Plusnet Hello, I have followed all trouble shooting and still nothing
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KayBee 🦕🦖 (@Kaybee354264931) reported@clivebell100 @denkmit @btsportmotogp If you're with Plusnet it's either 10 or 15 quid a month and the only restriction is that you can't cancel after one month.
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Mary (@MissMaryCL) reportedHello @Plusnet - I'm a new customer (not quite connected yet) and I seem to no longer be able to quickly leave a message for you on my account without having to call you. I would appreciate being able to DM so you can pass on a message to customer service to add to my account?
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RachelKoz (@RachelKoz) reported@Plusnet So you're saying that next month it will be the actual price of the service, £28.40?