Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/12/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @emeliasmum Hi there @emeliasmum, I'm really sorry the experience you've had hasn't been great, this is not the level of service we aim to provide. I would like to turn this round for you and get your problem fixed. Could you DM me your Plusnet username? -Mike.P Sheffield

  • PeterMu22490448 Peter Mulholland (@PeterMu22490448) reported

    @RainbowZilla87 the thing is, there's really only two good options - Virgin Media, and a service provided by BT. A lot of people dont realise if you get Sky, Talktalk, plusnet whatever, it's provided by BT. If it's **** from one provider, it will be **** from all of them :/

  • punkypye Karen (@punkypye) reported

    @Plusnet my daughter has been trying to get through to you all week to renew contract......no answer, chat not working, renewal option on site not working, now being charged nearly double 😕 please help

  • ljredux ljredux (@ljredux) reported

    If you live in Stoke-on-Trent: Firstly, commiserations, it is awful for us. Secondly, landline internet is indeed down for many of us. On Plusnet, Sky, etc. Due to a local incident. Noone else on Twitter seems to be talking about it. Have a great, productive internet-free day!

  • suemoon99 sue moon (@suemoon99) reported

    @Plusnet trying to get in touch with your customer service team is proving impossible!! When contacting the number on your page the number is not recognised

  • DrMattGray Dr Matt Gray (@DrMattGray) reported

    @TalkTalk @atkinson_misty There’s little point in sending a dm unfortunately as you just get fobbed off with excuses, passed around different departments, none of who can answer your questions or sort the problem and then suggest you go back to sales and reorder. Cancel and try @Plusnet

  • isabelBike Isabel (@isabelBike) reported

    @Plusnet my broadband (in SW162JG) has been poor for months now, calls are dropping repeatedly, and there's hardly any bandwidth. Any plans to sort the problem soon?

  • gilliankilroy gillian kilroy (@gilliankilroy) reported

    @Plusnet is your website not working? Just logged into my account. Whatever I click on brings no results. For eg, clicked on Contact Us for my account and nothing happens.

  • chickpeajones chickpea (@chickpeajones) reported

    @MsMarmitelover @Plusnet I finally them after years of terrible service and false hope. They used to be brilliant before they got taken over. I don’t miss them.

  • MichaelCunnane Michael Cunnane (@MichaelCunnane) reported

    @Plusnet my plusnet broadband is down. Is Gloucester area ok?