Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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The SYLE Press
(@TheSYLEPress) reported
@jojobosdet @Plusnet No wonder they're not bothering to update their service status page!
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Paul
(@PaulPaul482) reported
my plusnet email is down
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LoneBee
(@LoneLeVay) reported
@snazpizaz @Plusnet I keep seeing the same identical response and the Service Status page gives no indication of progress being made. Can I get my emails diverted to my gmail or is there nother way of access my messages?
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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Pete Hill
(@duxastroman) reported
@plusnet I’d say its EVERY plusnet email user, even the awful webmail wont authenticate. Why no proper updates, aren’t your customers worth it?
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Lisa Agostini
(@lisaxl8) reported
I’m appearing v v v v v unprofessional at moment with no access to my @Plusnet #plusnetemail account since 7:30 am today!. Your service status is churning over pointless non-updates. Lucky my 25k words not due until tomorrow. Fix it maybe?.
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snaz pizaz
(@snazpizaz) reported
@Plusnet - Hi - any ETA on resolving the email down situation - is it likely to last till the end of the day or even tomorrow to resolve ? Appreciate honest projection - Cheers sp
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Stuart Green
(@StuartGreen76) reported
@Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.
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Steve
(@MonkeyTennis14) reported
@AndrewCollins @Plusnet They’ve always been great for me in terms of customer service, have just remembered though that I get my mobile phone with them and not internet coverage… sorry for the senior moment, good luck!
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Plusnet
(@Plusnet) reported
@StuartGreen76 Hi Stuart, Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Regards, Emily Plusnet Leeds 🌞