Plusnet Outage Report in Lowestoft, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Aitken
(@LisaAit77369540) reported
@Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles
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Sooze
(@susiesukes) reported
@Plusnet Fantastic customer service as always from Plusnet all sorted now.
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Raj Gorsia/PHPology
(@PHPology) reported
@Plusnet I mean you are 4days late tbh, not sure what you can do now, plus the issue was resolved. Just how plusnet was slacking in updating the status page really.
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Garden Den® Official
(@thegarden_den) reported
Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10
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Alyson Bowen
(@bowen_alyson) reported
@Plusnet can’t make or receive calls in Bristol, been like this for 2 days. Are there any PlusNet mobile issues in my area BS11 9SJ?
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Emma Tuck
(@nachoclouds14) reported
@Plusnet hello, we seem to have a WiFi outage in the NE3 area of Newcastle after a BT van was seen nearby doing some works. Can you please investigate and let us know what’s going on? I work online so no WiFi = lost income for me
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CJ
(@cjplusplus) reported
@Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting
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pingubaby
(@pingubabypp) reported
@Plusnet we desperately need to talk to you about our account. Vulnerable lady has no service due to error setting up new account. I cannot get through to your phone line. Can you advise? Thanks
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Mark Anderson
(@and_mark) reported
@Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?
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∞ Jason ∞
(@Jason_Leaman) reported
Oh well - something is seriously broken at ‘friendly northern chappie’ phone and broadband “supplier” @Plusnet today (and the last 5 days). I mean - totally broken. Not working. Not answering phones. Restricting accounts, and no chat bots even. Definitely not answering tweets.