Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 11/20/2025 18:40

November 20: Problems at Plusnet

Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Lowestoft.

Loading map, please wait...
City Problem Type Report Time
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi
United KingdomLowestoft Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet we ordered a wifi box that didnt arrive a second one did but had been opened. our wifi phone not working. any answers????

  • SleepyPenguin1 SleepyPenguin (@SleepyPenguin1) reported

    @rbowen @nearyd I noticed that back in 1995 when I was working for an ISP called Plusnet. The network was so slow with a Microsoft product running on it that we found it hard to do anything. Looks as if it's still the same in the present day.

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    @bingmstrbreak @Plusnet We’ve had no internet at all for three days now. Only had plusnet for a month and we’ve had nothing but problems 😡😡

  • dancingrichard Richard Otter (@dancingrichard) reported

    @Plusnet Award winning customer service??? Rubbish. Supposed to be getting installed today by 1pm. Waiting in. Nothing! No contact, no apologies, nothing. Should have gone with Virgin.

  • dbrb2 Ben Barker (@dbrb2) reported

    Plusnet DNS not working.Oh well,not a problem,I'll just change the DNS on their DHCP server.Except you can't...it's all very rounded and pretty, but so restricted that you an't make even such basic changes. So wait for them to fix it, or manually set every device in the house....

  • JennieMacfie Queen of Teacups #NeverVoteConservative (@JennieMacfie) reported

    @SealeStu Try @Plusnet - I've never had any problems with them and now use them for broadband, landline and mobile. And they're cheaper, too.

  • Gojirasaurus rich costin (@Gojirasaurus) reported

    @Plusnet usr rcostin . I have a open question on the website which seems to be being ignored since Jun 8th and no internet service to speak of can you help?

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Anoush, I think you are doing too many hours. You need some help.

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet wifi outages not working phone lines not working webpage not working unable to sort problems with internet

  • Ajd2C 2CV Lover 😷 (@Ajd2C) reported

    @carlywarly1964 @VodafoneUK @Plusnet Good advice. Thank you. Some companies are just bad at customer service reflecting that their focus on profits is so strong they really don’t care about the individual customer