Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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The latest reports from users having issues in Lowestoft come from postal codes NR32.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 10/22/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Lowestoft.

Loading map, please wait...
City Problem Type Report Time
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi
United KingdomLowestoft Internet

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    On Plusnet Fibre Extra which I use to get 75mb but overtime I’m now 53mb. I can get Full fibre 75mb for £25.99 pm, crap really 150mb package better but not at £31.99! Expected better package and cheaper prices @Plusnet

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp 15 days and 4 engineers to keep repeating ‘no fibre ports” at the cabinet!! So no connection. The parting of The Red Sea would be easier. Openreach running on steam in the age of the microchip!! Outrageous Customer Service. @Plusnet

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    @bt_uk but to make it better, none of their lines are with BT, Plusnet for VDSL2, yes, A leased line which is sourced from the other end so we aren't a customer, and the current VoIP supplier, which replaced Vodafone. I really hate these lying emails

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp Inadequate customer service! You as owner of network sent 4 “engineers “ in 15 days, repeat same reason. No constructive dialogue on solution to provide service or when fibre ports ready. Don’t pass the buck. Provider also lacking in customer service and knowledge @Plusnet

  • Trawling4News Nippy Burnaz (@Trawling4News) reported

    @Plusnet zero internet all day and no response from customer services. I can do literally nothing.

  • Roysnotmyuncle Paul Castle (@Roysnotmyuncle) reported

    @Plusnet is there any work taking place on the network? My connection has been dropping constantly over the past few day.

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    To the Board of @JohnLewisRetail you do know that your broadband department, via @Plusnet is bringing your name into disrepute, right? Most appalling service, chasing up money owed to my aged mum, out of her meagre pension. This charlatan behaviour. Do better!

  • affable_andy Andy (@affable_andy) reported

    @Plusnet Hi, are you having an issue in North Tyneside? Multiple phones here on Plusnet with no signal?

  • Skellyfree Sheila Freeman (@Skellyfree) reported

    @Plusnet Well...onn the phone with Mohammed, from Plusnet,..been disconnected once; blood pressure steadily rising, as he tells me a completely different story about the closing of my account timeline; tries to hedge as to why the five days official complaint timeline not adhered to etc.

  • Nataliejo1287 Natalie Jones (@Nataliejo1287) reported

    @OpenreachHelp Your organisation has been in dialogue with @Plusnet constantly why have you not suggested and carried this out!! Not acceptable to throw that back as an answer. Woeful Customer Service. Maybe you can do this tomorrow as you suggest.