Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/01/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davelms Dave Sugden (@davelms) reported

    @Plusnet Hi @plusnet the technician completed the work today (issue was down the road). Two hours later and we've experienced same disconnect/reconnect again. Can you check line again please

  • vic_7740 Vicki Slater (@vic_7740) reported

    @Plusnet Is there an issue in St16 2 area our internet is buffering. Tried the usual fixes!

  • AJ_Watson_ Andrew Watson (@AJ_Watson_) reported

    @Plusnet Thanks. As there are a few days I'll call Customer Support on Monday. Many thanks.

  • wales_steve Steve Aldridge (@wales_steve) reported

    @anubeon @Plusnet I went with BT. By a stroke of good fortune, the lane where I live was the route for BT Fibre so I got on it early. I can't fault them for their broadband and mobile service to be fair.

  • CallumLyon Callum Lyon (@CallumLyon) reported

    Plus Net should change their name to **** Net. @Plusnet

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Hi Jess, tried all of that when I first encountered your poor Internet speeds. Plusnet are hardly doing me proud, and have been disappointing me for a year now

  • rob_wills Rob Wills (@rob_wills) reported

    @plusnethelp Realised this morning that I never received my plusnet reward card. Read up on your website and found that I should have an email about it, searched emails and found it in my bin folder..... Any chance I can get a new code?!?!? Thanks in advance

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Slow speeds, nothing loads, god awful connection on my PlayStation. This has been going on for nearly a year

  • ApriliaRSVRace Paul Quinn #14 (@ApriliaRSVRace) reported

    @Plusnet new SIM no service and has new number when asked to keep original and gave PAC code. Can’t even sign into mobile app? Thought this was supposed to be easy??

  • Ry_Rides_Bikes RyRidesBikes (@Ry_Rides_Bikes) reported

    @Plusnet I managed to sort it with a customer service advisor over the phone, thank you