Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 03/28/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Katharine_Bond Katharine Bond (@Katharine_Bond) reported

    @Plusnet hi. I am suffering from extremely slow internet speeds. Things as basic as excel documents wont save because of the speed. I need to work from home. Please advise. Thanks.

  • ibeeby Ian Beeby (@ibeeby) reported

    @V96GLF @virginmedia When you select an alternative provider, avoid PlusNet - their customer service competence is lower than that of Virgin even though their technical competence is marginally better.

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported

    Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • nuddles21 Nuddles (@nuddles21) reported

    @MattNealRacing Sky and bt are pants. Plusnet win hands downs for customer service.

  • HollehMonstah ✨ D I E S E L ✨ (@HollehMonstah) reported

    Looks like I’m having internet issues, so don’t be concerned if I’m quiet for a while! Chances are it’ll be fixed in no time but also there’s no guarantee b/c Plusnet lmao

  • xdsks mika / bandaid (@xdsks) reported

    @Plusnet your internet sucks why am i paying money for something that stops working multiple times per day

  • SJSpode SJ Spode (@SJSpode) reported

    @MattNealRacing Plusnet is owned by BT but tends to be cheaper. Good service too. Would recommend 👍👍

  • thelma_donnan Thelma Donnan (@thelma_donnan) reported

    @plusnethelp hi received an automated call re internet disruption not Plusnet I promptly hung up. Hub was interrupted twice this morning but never went offline please advise as I dont think it was genuine please advise

  • WattoPhotos WattoPhotos (@WattoPhotos) reported

    @virginmedia You are taking advantage of people now that you know people are shielding and in lockdown you should be ashamed just greed. People have less money £42 a month for just internet Yet a new customer gets same speed for around £25 @Plusnet #skybroadband #Btbroadband #UKlockdown

  • dinkytinkerbell Charlotte Leppington 💙 (@dinkytinkerbell) reported

    @Claytoncast @ThreeUK I went from being an O2 customer for years as customer service was shocking lots of problems and deals expensive to Plusnet. Fab deals great customer service 👍🏻