Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 01/09/2026 10:35

January 09: Problems at Plusnet

Plusnet is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Yarmouth E-mail
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ElvisMcGonagall Elvis McGonagall (@ElvisMcGonagall) reported

    @majandmaltby @Plusnet @plusnethelp I got the same reply as yesterday, word for word. No explanation. Still not working. Any recommendations for alternative ISPs to switch to gratefully received.

  • Audrey1Marks Audrey Marks (@Audrey1Marks) reported

    @mourneshiker @Plusnet Yes I'm still having probs too. Can log in, then after a long wait won't down load properly, so still can't use. C'mon Plus Net !!!!!!

  • StompWompin KD 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@StompWompin) reported

    @HelloFromMarcus @Plusnet Blimey, still having issues? Well that's no good. You have to have reliability.

  • sirdigbychicken Martin Day 💙 (@sirdigbychicken) reported

    @Jmoreels @Plusnet Sadly it's not sending I'm having a problem with...

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @weeartyfarty @MarcAllera @Plusnet Oo-er... and there were gmail problems earlier too... sounds like summat's afoot on a much bigger scale... or is it all just coincidence? :-)

  • RobDickie117 hal engineer (@RobDickie117) reported

    @Plusnet I seem to have lost all inbound emails since Saturday due to this Plusnet email server problem. Any one else noticed this?

  • angie_pangi Angie Pangie (@angie_pangi) reported

    @Plusnet I recently upgraded to fibre at £27 a month then received a bill for £29.27 per month this happened to me the last time I renewed my contract with you as well. I’ve been onto customer service and sorted it but Customers should check their bills, Repeated over charging 😕

  • jdmc_alli1 JohnDaleMcAllister (@jdmc_alli1) reported

    @Plusnet My email's still not working. Funny that plusnet mobile could email me to tell me they are going to take a direct debit payment. Priorities after four days, bloody sort the service out first, you are breaking your contract.

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet FYI, email returned today, around noon, but I now cannot send email, even though the connection doctor says logins are succeeding on both my accounts. I really hope you have some kind of offer planned to recompense the loss of the service.

  • annie_dunn Anne Dunn 💙 (@annie_dunn) reported

    @thetrainline I can't log in to my account using my password. I can't retrieve or change it as my @Plusnet email is down. Can you help?