Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 08/15/2025 08:20

August 15: Problems at Plusnet

Plusnet is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonA87151323 Jason A (@JasonA87151323) reported

    @Plusnet I have received a rewards card of £75 on the 12th December but so far have been unable to get the purecard login to work as I never receive a confirmation email. Since last trying I have also misplaced the card itself so could you reissue a new one so I can try again?

  • chirruptweet Juliet Allan (@chirruptweet) reported

    @Plusnet Been holding on the phone for more than 15 mins to speak about the fact that the incorrectly charged early termination charge still hasn't been removed from our account, in spite of Plusnet's assurances that it would be. Grateful for help in getting this sorted.

  • brithetornado Brian Thomas 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@brithetornado) reported

    @Plusnet Hello, i have a ticket on my account but the connection problem appears to have settled down, however my speed has dropped down to 24 it was a steady 36 i wonder if you can help get my speed back up please.

  • pipsqueek01 Pipsqueek01 (@pipsqueek01) reported

    @plusnet regular EE service problems persist in DL12 8. This has been going on for weeks! Emergency calls only all day today.

  • Plusnet Plusnet (@Plusnet) reported

    @jldoubtfire You're welcome John. Is there anything else I can help with? -Tony Plusnet Sheffield

  • Ciara__Bergman Ciara Bergman (@Ciara__Bergman) reported

    Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning

  • J006006 JD.006 (@J006006) reported

    @Plusnet Any chance one resolution is to provide a decent service?

  • Kingston3468 Kingston (@Kingston3468) reported

    @PLUSNET guess what, heavy overnight rain and we have NO INTERNET or Phone what a surprise #plusnet have to be the worst internet company around. #absolutelyuseless this just goes on & on

  • RyanHeywood18 r (@RyanHeywood18) reported

    @Plusnet Hello, I am still experiencing issues with my Internet connection @Plusnet

  • litwardle Lee / 2E0GZM (@litwardle) reported

    Hey @Plusnet BB went down yesterday with "flashing b or death". Your guys said Openreach would sort by 06/01 as external. Its back up this am as of about 11:15. Wanted to check that it was Openreach or just a random thing that we can expect to die again? UN litwardle thanks!