Plusnet Outage Report in Lowestoft, Suffolk, England

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The latest reports from users having issues in Lowestoft come from postal codes NR32.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 11/30/2023 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Lowestoft.

Loading map, please wait...
City Problem Type Report Time
United KingdomLowestoft Wi-fi
United KingdomLowestoft Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Phone
United KingdomLowestoft Phone
United KingdomLowestoft Internet

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bethcsmith23 Beth (@bethcsmith23) reported

    @RainbowsEnd69 @Plusnet I can't even seem to get a working customer service number. Not happy. If problems not sorted rapid. I'll be leaving. Bet they will still charge us all too. 🙄

  • ffrenchlynch Mike Ffrench-lynch (@ffrenchlynch) reported

    @Plusnet I’m experiencing connection issues, just called to raise and cut off due to high call volumes. What’s occurring please?

  • pesdaboi Matthew Mithan (@pesdaboi) reported

    Morning @Plusnet - my broadband is down in Cardiff. Any updates available please?

  • Tyrs_fall_ Tyrs (@Tyrs_fall_) reported

    @Plusnet You could try sorting ya service out. No Internet sice 1am Saying there is a problem and ya on it would be nice!

  • CharneTromp Charné Tromp 🇿🇦🇬🇧 (@CharneTromp) reported

    @Plusnet my broadband is down, how do I get in touch with you, as the number on your website doesn't work (0800-432-0080)?

  • quantumhealer1 Caroline Cousins 🌸 - Inner Transformation Coach (@quantumhealer1) reported

    @RainbowsEnd69 @Plusnet Same here! I've done all the checks and mine has been down/restricted since 2am.

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

  • Sinister_Pete Pete (@Sinister_Pete) reported

    @Plusnet I’ve worked in IT for 20 odd years now - outages happen. The real problem here is that after 7+ hours Plusnet haven’t acknowledged, informed and managed user expectations. Bad form.

  • chasabi Lee Scott (@chasabi) reported

    @Plusnet You can help by answering the phone or fixing your Internet. I've been on hold for 30 minutes and I still can't get online to do any work! Rebooted the router, connection settings on the router config page say that my broadband connection is up! It clearly is not up 😕

  • itslegaltender Graham Muir (@itslegaltender) reported from Ratho, Scotland

    @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK