Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 02/04/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Great Yarmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreat Yarmouth E-mail
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kittenhobbes CVP23 (@kittenhobbes) reported

    @Plusnet Hi. Poor broadband service and technical help needed. No joy with online chat or phone line.

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet will be the one where i agree to leave and move everything over to BT or another provider that knows wtf they are doing. Sort your **** out @Plusnet

  • spike1003 The Beast of Eeklo (@spike1003) reported

    @MillieWiller If you’re going with BT, try Plusnet, it’s a BT company, but often a lot cheaper, plusnet always top of the customer service surveys too.

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Hello, we have recently cancelled and are due to move to BT on the 11th, but have been charged for another month even though we were given credit do to our service being down for 4 days?

  • olorinhenderson Olorin Henderson (@olorinhenderson) reported

    @Plusnet Sorry, you misunderstood. I wasn't asking, I was stating. This _is_ how you're delivering your service. At a stretch I can only foresee this helping the cheapest, nastiest modems with no packet scheduling whatsoever. To everyone else, it's a hindrance.

  • Plusnet Plusnet (@Plusnet) reported

    @Leon_Armani23 Hi Leon, I'm sorry to see that you're having issues with your connection. I can see that a fault has been raised with regards to your issue and we are more than happy to provide any updates either with a DM or via the ticket on your account. Dan Plusnet Sheffield

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet Far as I know we've had these glitches for ages... when we moved in openreach replaced the cable and master socket so that part is new. Had these issues with multiple modems, etc.

  • edwardocollins Ed Collins (@edwardocollins) reported

    .@Plusnet I've been trying to raise a support ticket to query why I'm still being charged my old rate despite starting a new contract months ago, but can't, as there seems to be no way to contact you except phone (not convenient ATM), a useless chat agent, or on here. #nothelpful

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet oh yes please anything to get a service

  • KAccordionist Kent accordionist (@KAccordionist) reported

    @ActivePatriotUK I pay about 40 quid a month for plusnet wifi which is uselessly slow. And these scum are complaining about getting FREE wifi, food, roof over their heads and spending money. Talk about biting the hand that gives you free cruelty guaranteed halal food.