Plusnet Outage Report in Lowestoft, Suffolk, England

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

• 
  Martin Robbins 🚲🚨🚑 (@robbins_ma) reported 3 minutes ago from Lowestoft, England

  So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

• 
  David Lanham (@AlchemyLive) reported 21 minutes ago from Great Yarmouth, England

  @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

• 
  Dave Catchpole (@DaveCatchpole) reported 25 minutes ago from Beccles, England

  @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

• 
  Andy Coates (@AndyWoodturner) reported 27 minutes ago from Mutford, England

  @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

• 
  Hometech Solutions (@_Hometech_) reported 30 minutes ago from Great Yarmouth, England

  Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay Dawson (@JayDaws66378597) reported 3 minutes ago

  @Plusnet need some help. Keep loosing my internet and when it is connected it's very slow. Would call but I'm mute. Can someone help? Been having problems for 3+ weeks.

• 
  Jonathan Bromley (@bromleyj) reported 3 minutes ago

  @katebevan @Crundwell @Plusnet I get this too, on my otherwise excellent and reliable PN 80/20 service. But of course the bit that's dropping out isn't PN at all - it's BT Openreach's exchange-to-cabinet-to-home stuff. I suspect you'd get exactly the same with any other provider using the same BTOR last-mile.

• 
  Ellie Huxtable (@ellie_huxtable) reported 4 minutes ago

  @katebevan @Plusnet I’ve had an amazing time with @zeninternet! Reliable + fast, paid extra for a better SLA, and support are properly technical

• 
  Adam Beesley (@Adrbees1) reported 8 minutes ago

  .@Plusnet No response? Typical of such a poor company with inept customer service.

• 
  Mrs_L.com (@MrsLcom1) reported 10 minutes ago

  @Plusnet problems yet again 🤬 my upload speeds have been at 12mbps for weeks despite being on unlimited fibre with a guarantee of 61-72mbps…

• 
  David 🇺🇦 Crundwell (@Crundwell) reported 12 minutes ago

  @katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!

• 
  Plusnet (@Plusnet) reported 13 minutes ago

  @SmilingClare Hi Clare. I'm so sorry for the delay in getting back to you and that your dad was without service. It can take up to midnight on the switching day for the port to complete. Is his service now working or is he still having problems? Regards, Emily Plusnet Leeds

• 
  Kate Bevan 🇺🇦 (@katebevan) reported 18 minutes ago

  well, huge kudos to @Plusnet who picked this tweet up, ran some tests, discovered a wiring issue, called me and have booked an engineer's visit. I'm impressed! (Just one thing, Plusnet: please don't ask customers to give you their password over the phone.)

• 
  Plusnet (@Plusnet) reported 20 minutes ago

  @mc_steveo87 Hi there, sorry to hear you're having trouble with the connection and for the delayed response. Are you still having this issue or is everything working ok now? - Curtis, Plusnet Sheffield

• 
  Rich Allen (@RichfromSheff) reported 23 minutes ago

  @ConstableChaos Even Sky aren't perfect, I went with them 4 months ago after ditching Plusnet (thanks to their annoyingly **** customer service drones), requested to keep the existing landline number, and they gave me a new one, which I recently had to change again.