Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 11/21/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lowestoft, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Lowestoft.

Loading map, please wait...
City Problem Type Report Time
United KingdomLowestoft Internet
United KingdomBeccles Internet
United KingdomGreat Yarmouth Internet
United KingdomGreat Yarmouth Internet
United KingdomLowestoft Wi-fi
United KingdomLowestoft Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @simonbg12 Hi Simon, I'm very sorry to hear about your experience. I'm afraid that we're unable to discuss John Lewis Broadband accounts via our Social Media Support Channels, so I would ask that you please contact our Support Team on 0800 432 0200. -AJ, Plusnet Sheffield

  • BritishBTSARMY Cait | Armalynn⁷ (@BritishBTSARMY) reported

    @Plusnet Hi, I DM'd yesterday about a broadband issue. Still no connection today. Any help?

  • SomeWhereSilly Bett (@SomeWhereSilly) reported

    Because I’d really not like to be charged for me ex’s account when you told me you would cancel it when I started my account up @Plusnet

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet don't go with plusnet. We have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered! Really shocking 🤔

  • AlJamesBooks Al James 📗 (@AlJamesBooks) reported

    @Plusnet Unfortunately, your customer service is abysmal, and you keep closing my complaints when the problem is not resolved. Avoid plusnet at all costs.

  • goodall_charlie Charlie Goodall (@goodall_charlie) reported

    @Plusnet our electric has been off yesterday due to work on the grid. Since it’s back on our WiFi is really slow & not working properly. How can we test it?

  • anicetune anicetune (@anicetune) reported

    @muns80y @Plusnet I've been trying to cancel Plusnet. Just a simple task of ringing and asking? Nope. After answering some pretty tough security questions, they tried talking me out of it, then said they were having technical problems. I then an e-mail about something completely different 🙁

  • JBailey92907274 J Bailey (@JBailey92907274) reported

    @Plusnet Could someone maybe help me with what's going on instead of sending texts constantly delaying my order, or is online chat only for new customers so you can get more money?

  • SN4KES 🐍 SN4KES 🐍 (@SN4KES) reported

    @plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!

  • cornish_poet Jo Hoskin (@cornish_poet) reported

    @Plusnet don't go with plusnet we have had nothing but issue's with mast down for 6 week's they have no resolution date! And tbh can't be bothered with there customer's at all 😔