Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 04/01/2026 05:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ConradWarwick Conrad Warwick (@ConradWarwick) reported

    How can @Plusnet have an incident that knocks out broadband and telephone for over a week and then say tough. Because @btoprnreach say tough to plusnet. Epic fail @BT epic fail plusnet. Welcome Fibrus

  • 2309Maf Megan Filkins (@2309Maf) reported

    Absolutely shocking service from @Plusnet - every customer service representative tells me something different and now we’re going to be without Wifi. Can’t even make a formal complaint without passing security check!

  • chorlton1 Simon Llewellyn (@chorlton1) reported

    @Plusnet It's not going to make any difference if I DM you because I have been calling you for weeks now just to be fobbed off. I've been with you for years and renewed in April to Broadband Fibre extra. You have never managed to get the speed above 40mb and opened and closed tickets.

  • Carroll1888 Mé (@Carroll1888) reported

    @Plusnet how can I be paying full money every month on the correct day and you still put restrictions on my wifi? Even the support guy was confused :|

  • TIKIPODltd Dugan (@TIKIPODltd) reported

    @GreyAlien worse here (plusnet also) - only 25 down and 9 up. Plus get odd random spotty connection issues sometimes which it never used to

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Just spent about an hour and a half trying to sort out a problem with @Plusnet who have utterly messed up my elderly aunt and are now gaslighting her to pretend the problem they caused is her fault.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Still having trouble with @Plusnet. Now they’re simply not answering, having started a conversation on DMs. Meanwhile, my elderly aunt is still without either internet or a way forward.

  • MattOrigi6 Matt (@MattOrigi6) reported

    @Plusnet hi, my internet has been down for 24 hours with the router showing a orange light and flashing red B, I’ve tried dming you but no response, please help

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @concretebadger @Plusnet Then says they can give her phone and broadband but it will take 10-14 days to set up. That’s too long to help her!

  • creativeblock_ Ultra Remainer 🇺🇦 (@creativeblock_) reported

    @PaulbernalUK @Plusnet Probably no help to your poor mum, but for future reference…