Plusnet Outage Report in Lowestoft, Suffolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Lowestoft, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Lowestoft, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Lowestoft.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Lowestoft, England
Latest outage, problems and issue reports in Lowestoft and nearby locations:
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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HolyDiver73
(@HolyDiver73) reported
@Plusnet can you at least acknowledge a serious national outage and an ETA on the repair please. I am losing money here.
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Andy Smith
(@asmith_1979) reported
@Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?
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Marcus C
(@theembersfire) reported
@AndrewGalvin14 @Plusnet Exact same issue in Maidstone, been down for over an hour now so not great when WFH! Customer services are obviously swamped as it won't even let you queue if you dial. I'm shocked there's been no announcement given how extensive this seems to be.
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Lance Williamson
(@aeroflixfilms) reported
@Plusnet Broadband in Harrow down. "Award winning" customer service not taking calls til 13:00. I can't do any work. Arrrrgh 🤬
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Lee Noad
(@leenoad1991) reported
@Plusnet @AlexLewSec @Plusnet any danger you of acknowledging this as a nation-wide outage and giving us an ETA for a resolution?
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lysanne
(@lys136) reported
@RealLifeAccoun1 @Plusnet The same here in DE56, the call center is not accepting any more calls, so cutting the call, and the bot is currently carrying out checks after telling me no known issues. Good job I don't rely on my Internet for my job...oh wait....😭
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Sally O’Shea
(@sweetiesal) reported
from
Sale, England
Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!
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Stone Cold Steve
(@JeffSamuels420) reported
Looks like @plusnet is down everywhere, which is great when I’m trying to get work done.
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Stefan Dyson
(@stefandyson) reported
@AlexLewSec @Plusnet Looks like a nationwide outage, wouldn't take it personally
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papillion2uk 🦋
(@papillion2uk) reported
@Plusnet is down... Time to put the kettle on 🫖