Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/30/2025 18:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleDavies501 Kyle Davies (@KyleDavies501) reported

    @KWilliamSk1 @wrexham I’m with plusnet in LL13, broadband issue for me too

  • Plusnet Plusnet (@Plusnet) reported

    @affable_andy Hi Andy. Apologies for the delay in getting back to you. I'm sorry that your mobile service has been down. Is this still happening or is your service now back to normal? Regards, Emily Plusnet Leeds 🌞

  • benjy_613 Benjy (@benjy_613) reported

    @Plusnet my wife and I recently moved our mobile phones to your network and ported over our old numbers, but certain people are having trouble dialling us and getting through? Please advise! #help

  • KyleDavies501 Kyle Davies (@KyleDavies501) reported

    @wrexham Plusnet in LL13 is down too

  • Plusnet Plusnet (@Plusnet) reported

    @kandt26 Thanks Keith, that's great to hear :) I'm sorry for any inconvenience that the signal issue caused you. Please let me know if there's anything further you'd like to discuss. Regards, Emily Plusnet Leeds 🌞

  • cdodds74 Chris Dodds (@cdodds74) reported

    @Plusnet Hi. I wish to cancel my BT sport App that I get through Plusnet. I cannot find a way of doing so on the website. Please advise.

  • beastiepuppet Beastiepuppet (@beastiepuppet) reported

    @d___fens_reborn Can you recommend one? My @plusnet router may as well be a dog **** with flashing lights for all the good it does. Worse provider ever

  • Tigercatgirl RSG (@Tigercatgirl) reported

    @Plusnet Hi. Yes. Still unable to connect. Blue light on router. Devices recognising WiFi but stating no connection. Similar fault to when I upgraded service which was something Plusnet side re connection. Please fix ASAP 🙏. Really am desperate now. Thankyou.

  • Tigercatgirl RSG (@Tigercatgirl) reported

    @Plusnet Thanks for the appointment. Factory reset unsuccessful. I've DMd a screen catch in case it can help.

  • Tasaio_Khan Geraint 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tasaio_Khan) reported

    @wrexham Anyone LL11 reporting loss of internet? We're with PlusNet, but checking whether there could be a generalised problem in central Wrexham..