Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/22/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EalingBrewing Ealing Brewing (@EalingBrewing) reported

    .@plusnet there seems to be no easy way to cancel our phone/broadband. So please accept this as our instruction to do so. Ealing Brewing Unit 2 The Ham TW8 8EX

  • JimJam_Binks S (@JimJam_Binks) reported

    @Plusnet hi, can you advise how to get through your phone system to chase a delayed set up or cancel service? Have been on hold for several days now and had no luck getting through.

  • Plusnet Plusnet (@Plusnet) reported

    @darlosworld Good Morning Darlo I'm sorry you are having the issues in the picture, We do not guarantee upload speeds but if you drop us a DM with your account username we can have a look into if there anything we can do to potentially raise this for you. Joshua - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @unogemini Hello Jabber, So sorry to hear that, I have escalated the issue to our CAT team as this is a bigger issue than expected, they will be in touch with you as soon as possible. Salik- Plusnet Sheffield

  • G0PVR G0PVR (@G0PVR) reported

    @Plusnet hi, I have an on going fault now for 3 weeks, various problems detected and sorted, normal speed is 43 kbps now 3 kbps, reported yesterday, no heads up no messages? Not doing me proud right now.

  • Timmynivs Nivsey (@Timmynivs) reported

    @mbga_uk I use PlusNet. They're probably no better or worse than any other, but their call centre and support is excellent, especially on their mobile phone side. I'll be sticking with them.

  • deostel Dave (@deostel) reported

    @Plusnet is there any way to report poor QoS for investigation with OpenReach? My service has been rubbish this week, but it's not you at fault. Neighbours on other OpenReach ISPs are also complaining of poor quality of service so it looks more like a network issue.

  • SarahMonocromia S J Archer Photography (@SarahMonocromia) reported

    Please #plusnet sort out my connection It's been down since Thursday. Am I am tired of calling the help line. Nice as they are. Feels like nothing is happening!

  • Plusnet Plusnet (@Plusnet) reported

    @digichocolate Hi there Saena, I'm sorry you need to cancel, that's not something we could help with over social media but please give us a call on this number which can be accessed internationally: +447953966500 - Adam - Plusnet Sheffield

  • digichocolate Saena (@digichocolate) reported

    @Plusnet Please answer my messages. I'm trying to cancel my mobile subscription and have been writing to you on twitter, as you don't provide an email address and haven't received any answer. I can't call the free number, as I don't live in the UK anymore.