Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/23/2025 04:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Yorkshire73 Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband and mobile services are not affected and we’re sorry for the inconvenience caused -Anoush from Sheffield

  • TheSYLEPress The SYLE Press (@TheSYLEPress) reported

    @Plusnet "award-winning customer service", huh? Yet AGAIN no Service Update provided at the promised time (i.e. 2.30, it now being 2.37)! At this rate you'll soon be ousting Vodafone in my Worst Customer Service of All Time charts.

  • mrgdaniels123a graham daniels (@mrgdaniels123a) reported

    @Plusnet Can we have an update, it's an hour overdue on the website now. What's the ETA to fix?

  • Plusnet Plusnet (@Plusnet) reported

    @MARKAFN Hi there Mark, I do apologise for the inconvenience our email issues are causing. We don't have an estimated time for resolution as of yet but our teams are working quickly to resolve the issue. - Jess, Plusnet Leeds 🌻

  • Plusnet Plusnet (@Plusnet) reported

    @RichardHeasman Hi there Richard, thanks for raising this - I've sent this off now as the team should have updated the service status at 12 as we said. I do apologise. - Jess, Plusnet Leeds 🌻

  • LairdRyan Laird Ryan (@LairdRyan) reported

    @plusnet - you're #minusnet right now, with more than half a day's e-mail outage so far. Get it sorted, ok? 😠 Apols to all my contacts: you can reach me other ways, so try those! 🙃

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet this is ridiculous now. Still no emails. No updates. Not exactly the excellent service you promise on your adverts! It’s now 13hrs that I’m personally aware of since this issue started.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

  • paul_at_hexham Paul Berry (@paul_at_hexham) reported

    @Plusnet @stardate1234567 Service status at 10:00 promised an update at 12:00. It's now 12:44... does this matter or not?

  • OneWorldCyclin1 One World Cycling (@OneWorldCyclin1) reported

    @Plusnet now no updates either on your service status update. What is going on?