Plusnet

Plusnet Outage Report in Lowestoft, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lowestoft, Suffolk, England 12/04/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave @Plusnet They are not even trying to fix it so I’m off to Starlink Dave

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave @Plusnet They are not even trying to fix it so I’m off to Starlink Dave

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave I have had no service from @Plusnet owned by BT for over a week now so once I’ve dealt with them I’m off to Starlink

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave @Plusnet They are not even trying to fix it so I’m off to Starlink Dave

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @NigelJohns60209 @Plusnet Same here but nobody else had lost the service

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @iamcrazydave I have had no service from @Plusnet owned by BT for over a week now so once I’ve dealt with them I’m off to Starlink

  • julianjpayne Julian Payne (@julianjpayne) reported

    @Plusnet It's been active for nearly a year now. It's never been as fast as advertised