Plusnet outages and service status in Lowestoft, England

Problems in the last 24 hours in Lowestoft, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lowestoft, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lowestoft, England

Latest outage, problems and issue reports in Lowestoft and nearby locations:

• 
  David Lanham (@AlchemyLive) reported 3 minutes ago from Great Yarmouth, England

  @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

• 
  Andy Coates (@AndyWoodturner) reported 4 minutes ago from Mutford, England

  @TonyNicol3 @Forest2Furnitur It's my own fault. The BB was continually dropping, and I should have dumped them years ago...but just never got around to it. The plusnet contract is 18 mnths so I'll keep on top of it from now on.

• 
  Hometech Solutions (@_Hometech_) reported 9 minutes ago from Great Yarmouth, England

  Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

• 
  Martin Robbins 🚲🚨🚑 (@robbins_ma) reported 16 minutes ago from Lowestoft, England

  So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

• 
  Dave Catchpole (@DaveCatchpole) reported 36 minutes ago from Beccles, England

  @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

• 
  Andy Coates (@AndyWoodturner) reported 56 minutes ago from Mutford, England

  @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  BSox T (@BsoxT52516) reported 4 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Greg Ingham (@GregIngham1) reported 4 minutes ago

  @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

• 
  Wanga-unLimited (@Consumer4You) reported 8 minutes ago

  @Plusnet No other provider required. Please cancel the service at end. Why is calling the only option? Old world?

• 
  Caroline (@CraftyGirl1460) reported 11 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Alyssa Jade C (@AlyssaJade7274) reported 12 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 13 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  gazza (@ShaunGaz) reported 15 minutes ago

  @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

• 
  KewCogs (@KewCogs) reported 17 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  Critic No1 (@CriticNo1) reported 20 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.