Plusnet Outage Report in Mutford, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tibette & Frerica❤️
(@claresugarland) reported
@plusnethelp why is there no email address to send formal complaints? moving to #plusnet is the biggest mistake i have made this year. Absolutely dreadful service. drops connection daily and wifi not strong enough for streaming. Sort it out or release me from this contract.
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Jase Scoobs Pease
(@Scoobs129) reported
@Chorlton72 I'm with Plusnet, they're pretty cheap and I've had no issues with them since joining them 2 years y
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Louise
(@louise_sarah) reported
I also have tickets open that are being ignored raising both this and the actual issue. @Plusnet @plusnethelp please can someone just get back to me?
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Natalie Atkinson
(@Gbutterfly) reported
@Plusnet three days since you activated my broadband service, still no router to use it and no reply from your customer services. Shoddy!!!
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Crypto Daz
(@dguppy123) reported
@plusnethelp #plusnet Have been trying for a month to get a reply regarding a billing issue where the agreed price reduction failed to be applied since July Previously told to send a DM which I did but still have not received a reply after 1 month despite chasing
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Philip Gooding
(@PhilipGooding) reported
Hello Plusnet My broadband has gone down from 19mbps to 3mbps. I cannot get through to you on the phone. I have tweeted no reply. I have tried all the usual things to improve the performance nothing works. I live in Kesgrave Suffolk.
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Gavin Smith
(@GavinSm53447975) reported
@Plusnet Plusnet is not reliable. Do not use them! They make repeated promises and do not follow through on them. Avoid at all costs!! Appalling customer service.
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Elliott Clarkson
(@ElliottClarkson) reported
Moved from @Plusnet to @TalkTalk and already having connection issues with no resolution until at least tomorrow. They’re all as bad as each other and @OpenreachHelp aren’t any better. This country desperately needs better broadband regulation.
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Nick Hope
(@CandicePappotte) reported
@Plusnet complete outage in Birmingham area yet your service status says no problems? Who runs your website as even down detector nows there is problems!!!!
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David Poole
(@msitpro1) reported
@georgiebingham I love these threads where BT Retail customers say 'switched to X' ISP and much better and it's like TalkTalk retail, EE, O2, Plusnet (BT) etc... They're all the same script robot support unless you're paying £40-50 a month with a business only ISP