Plusnet Outage Report in Mutford, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (14%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joe doing philosophy in public without impact
(@DrJoeMorrison) reported
@tomrade_ I've always used plusnet, excellent customer service, something like 22 quid a month for unlimited fibre if you sign an 18 month contract
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Robert Aitken
(@Deadbob76) reported
@Plusnet I know how much of a pia, dealing with plusnet is due to poor customer support
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Running for food
(@mcgregor_graeme) reported
So after 18 months of the absolute worst service ever from @Plusnet where they tell you your internet dropping out 5-6 times every day is not their fault and must be something to do with us, we finally switched to @virginmedia and surprise surprise, not a single problem since
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1001
(@o4Z5v3ZFSYOKg8A) reported
@Plusnet Its not working for me i am afraid, I would really appreciate it if you could email me or pass me your email address - is it possible for you to message me it please?
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1001
(@o4Z5v3ZFSYOKg8A) reported
@Plusnet Had the worst day because of plusnet mobile, transfer over to them and they cancel your number but dont send you a new sim, you cannot phone them, cannot email them, only send a letter with a 10 working days response - its a disgrace
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Yeah Yeah Yeah I'm Still About.
(@YeahYeahYeahIm1) reported
@Plusnet Hi Team, elderly neighbour is having trouble with their phone. Ran all the checks. Phone works when plugged onto master socket however not when in normal socket. All of his attempts to speak to someone haven't gone anywhere. How does he go about getting new phone socket?
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oldcodger. 🍒🏴🏴#FBSI.
(@lothianladd) reported
@babsc94 Try John Lewis I am with them moved house and they came with me. Broadband by plusnet but have their own complaints dept. Customer service is amongst the best I have ever experienced from a utility company.
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Marilyn
(@womaninblue1050) reported
@virginmedia @Samjone48873045 I’m having exactly the same problem? Why is your service so bad now? It’s really gone downhill. I rang Plusnet and they answered the phone within 3 minutes. I’ve spent nearly 3 HOURS (in total) trying to get through to Virgin on the phone. It is not acceptable.
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Tommy Irish Terrier
(@Irishterrier5) reported
@Plusnet According to Open Reach, Super Fast Broadband is available at my address. How do I upgrade please as presently we are getting really poor speeds and trying to work from home
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Phil Harrison
(@always27units) reported
@Plusnet @Plusnet we had to cancel the insurance they charged us £25. When our contact is up on our other —- guess what!!!!!🤬🤬🤬🤬🤬