Plusnet Outage Report in Mutford, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Plusnet
Plusnet is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
@Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.
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Dave Catchpole
(@DaveCatchpole) reported
from
Beccles, England
@Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Denham
(@Nuomer1) reported
@Plusnet , @plusnethelp Stuff this! Your broadband service is adequate, your telephone helpers are good - but your email system is crap! 5 crashes just this morning, and that after recent complaints which have mostly been ignored. I am now informing everyone of a new address.
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Dominic Brasted
(@dombrasted) reported
@plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.
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Clive William Bell
(@CliveWBell) reported
Just run by internet speed checker a got 0,0,0 I am fed up with this lack of internet I pay Plusnet for a service that I am not getting
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Martin - INSIDE VR
(@Martin76x) reported
Omfg @Plusnet I just spent 30 mins on the phone waiting to be answered and you hung up on me ???? WTF
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Clive William Bell
(@CliveWBell) reported
@plusnethelp no internet again this morning. What are plusnet going to do about fixing this ongoing major issue
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Will Honeywood
(@willhoneywood) reported
@aaronallison97 @VodafoneUK Maybe BT can help? Or Plusnet?
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Nicola Ferris
(@nikkiferris97) reported
@Plusnet I'm a new customer spent 45 mins waiting on the phone was reassured the problem could be fixed only to be cut off! Can't say I'm impressed now waiting on the phone AGAIN 😡
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Chris Gorman
(@thekrzr) reported
@Plusnet Hey plusnet how about some customer service! Been trying to contact you for entire week with no communication what so ever! I used to be happy and recommended you to others now not a chance!
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Ser Juan
(@SerJuan6) reported
@Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.
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Ness Manship
(@NessManship) reported
@Plusnet I've no dialling tone or Internet this morning- was working last night. I need both working - is there an issue locally?