Plusnet Outage Report in Mutford, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Mutford, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Mutford, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Lowestoft.
| City | Problem Type | Report Time |
|---|---|---|
 Lowestoft |
Internet | |
| Beccles |
Internet | |
| Great Yarmouth |
Internet | |
| Great Yarmouth |
Internet | |
| Lowestoft |
Wi-fi | |
| Lowestoft |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Mutford, England
Latest outage, problems and issue reports in Mutford and nearby locations:
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Martin Robbins 🚲🚨🚑
(@robbins_ma) reported
from
Lowestoft, England
So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp
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David Lanham
(@AlchemyLive) reported
from
Great Yarmouth, England
@TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.
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Hometech Solutions
(@_Hometech_) reported
from
Great Yarmouth, England
Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Will Honeywood
(@willhoneywood) reported
@aaronallison97 @VodafoneUK Maybe BT can help? Or Plusnet?
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Clare Mills - charities are #NeverMoreNeeded
(@Clare_NAVCA) reported
@doitjusticeltd @mssophiaparker I put up with an awful lot of "Mrs" when I did finally get through to PlusNet last week - I really had lost the will to tackle it after 6 hours on hold...
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John Hughes
(@JohnHughesIT) reported
My broadband is almost completely down pinging the Plusnet DNS @ 212.159.13.49 results in 82% packet loss and average of 19 *seconds* for a response.
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Martin - INSIDE VR
(@Martin76x) reported
Omfg @Plusnet I just spent 30 mins on the phone waiting to be answered and you hung up on me ???? WTF
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John Hughes
(@JohnHughesIT) reported
@plusnethelp my broadband is almost completely down. Pinging the Plusnet DNS server results in 82% packet loss and an averages response time ov over 19,000 ms.
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Dominic Brasted
(@dombrasted) reported
@plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.
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Michael Wiggins
(@mike_wiggins) reported
@Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please
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Chris Gorman
(@thekrzr) reported
@Plusnet Hey plusnet how about some customer service! Been trying to contact you for entire week with no communication what so ever! I used to be happy and recommended you to others now not a chance!
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Ser Juan
(@SerJuan6) reported
@Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.
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Chris Gorman
(@thekrzr) reported
@Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!