Plusnet

Plusnet Outage Report in Mutford, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Mutford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mutford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Mutford, Suffolk, England 05/25/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Mutford, England

Latest outage, problems and issue reports in Mutford and nearby locations:

  • robbins_ma Martin Robbins 🚲🚨🚑 (@robbins_ma) reported from Lowestoft, England

    So trying to change phone & broadband provider to @Plusnet but so far not terribly helpful. 😒. Not a very good start as a new customer maybe I’ll look elsewhere. @plusnethelp

  • AndyWoodturner Andy Coates (@AndyWoodturner) reported from Mutford, England

    @Oneshowywoman Plusnet...there's a 14 cooling off period and it's only an 18mnth contract, so if I'm not happy I can jump. And as soon as @three get their HUB in this area I'll change to that. I never use the landline anyway.

  • _Hometech_ Hometech Solutions (@_Hometech_) reported from Great Yarmouth, England

    Do yourself a favour and never sign up to @Plusnet @plusnethelp. I always used to recommend them to customers but my own experience recently has been terrible. Incompetent and for a communication company, their communication is none existent.

  • AlchemyLive David Lanham (@AlchemyLive) reported from Great Yarmouth, England

    @TendaWifi Thanks for the reply @TendaWifi but after some more troubleshooting last night it’s not the Nova MW3s at fault, the problem is that my @Plusnet Hub One DHCP server has stopped giving out and renewing IP addresses.

  • DaveCatchpole Dave Catchpole (@DaveCatchpole) reported from Beccles, England

    @Plusnet having a major broadband outage this morning username ‘teamdb’ trying to WFH and unable to get anything done tried restarting router to no avail

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TessaBblogger Tessa B (@TessaBblogger) reported

    @Plusnet our Internet was supposed to be turned on yesterday (house move) but it still isn't working. Is it likely to just be a delay or an issue?

  • Mojomarm Rebecca 💙 (@Mojomarm) reported

    @Plusnet just tried to login to grandma’s account (with her permission obvs) to check itemised bills as they’re higher than she’s expecting. Online portal say ‘updating’ so can’t check - is this system issue that will clear soon?

  • gaelmcl Gael McLaughlin (@gaelmcl) reported

    @Plusnet wifi as poor as a Tory govt failing to eject an appalling PM here in Maidenhead. Can you advise please…?

  • cmdshiftfour Shaun Potter (@cmdshiftfour) reported

    @Plusnet not a fan of your mobile support - I keep losing signal today and the only way to get in touch with you guys is by phone…which I can’t do because I have no signal 😐 any live chat options?

  • RodBayles Rod Bayles (@RodBayles) reported

    @Plusnet No service in North Norfolk for almost a week now, what's going on?

  • liz_abc1 Liz Kemp (@liz_abc1) reported

    @Plusnet hope someone can help. I switched last month through USwitch to Plusnet mobile. Still no reward card which was offered when I signed up. Please advise.

  • anniemakeup annie levy (@anniemakeup) reported

    @SkyHelpTeam hi sky, I got new broadband with @Plusnet 5 days ago that doesnt work and they can’t seem to get an engineer to me in an acceptable time. How fast can you give me WiFi?

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet plusnet is hands down the WORST ISP in the UK. Getting leas than 1Mbps (contracted 50Mps) but getting ZERO support as there are NO methods available to contact them. Absolutely zero. Rubbish company.

  • AshleighPounds Ashleigh Pounds (@AshleighPounds) reported

    Is anyone else having issues with @Plusnet 🤬 seriously?! We have no internet AGAIN! Don’t get what I am paying for!

  • sabelu123 Steve Isley (@sabelu123) reported

    @Plusnet as a loyal @bt_uk customer I changed to a Plusnet mobile sim last week and my old number has not polled over yet should've been Friday a bloody nuisance with two step verification bank investments etc