Plusnet outages and service status in Southwell, England

Problems in the last 24 hours in Southwell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Southwell, England

Latest outage, problems and issue reports in Southwell and nearby locations:

• 
  Mahala (@ThisIsMahala) reported 2 minutes ago from Mansfield Woodhouse, England

  Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

• 
  Simone 🇯🇲🇻🇨🇰🇳 (@Simone_Anderson) reported 19 minutes ago from Nottinghamshire, England

  @Plusnet hi my internet and phone service has been abysmal for months please get back to me ASAP

• 
  Michael Lenehan (@MichaelLeneha12) reported 35 minutes ago from Mansfield Woodhouse, England

  @plusnethelp Plusnet I've just lost another 3 hours of work as your connection is down again...things happen no problem with this but I'm beginning to lose the faith in my Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alan (@metalheed) reported 8 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  f_ar_co (@f_ar_co) reported 8 minutes ago

  Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 10 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Hamish (@Hamish88205796) reported 15 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  Andrew Lloyd-Phillips (@lloyd_phil18432) reported 18 minutes ago

  @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 21 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  rosie posie (@rosieon25371922) reported 23 minutes ago

  @PlusnetCS_ You are only 'committed to resolving this issue' in your favour. It is unaceptable Plusnet. I want my money

• 
  Morbius Five (@FiveMorbius) reported 25 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Alasdair (@AlasdairUK) reported 27 minutes ago

  @Plusnet Hi, do you still offer support via this method?

• 
  Michael Corbett (@kobb) reported 28 minutes ago

  @Plusnet I am a customer of yours. Is there any way to send you a message? Your phone wait time is 20mins at the moment. We will be moving house in 3 or 4 months but we want to upgrade our service now.