Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 05/06/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PScotfree Peter Shankley (@PScotfree) reported

    @Plusnet Your "CPI guide" online gives example with CPI for Jan 2023 at 2.0%. Which idiot wrote that example. CPI in January is likely to be around 12%+. Get a grip PlusNet. Come March you will be unable to cope with influx of complaints re possible increase of 16% or thereby.

  • JudySismey Judy Sismey (@JudySismey) reported

    @OpenreachHelp I’ve been waiting since October for you to connect me to ff. Eventually my provider,Plusnet has contacted me to say this would be done today. An engineer turned up but has only got one job to do, not three as we are expecting. Can you help or give contact info.

  • jjand00 jaz j (@jjand00) reported

    @Plusnet I was told adjustments were made on Saturday to improve the issue so why is it worse!!!

  • mattthr Matt Thrower (@mattthr) reported

    Can I just vent: Internet was fine until a van full of engineers turned up to "fix" an "emergency" which seemed to consist of turning off my functional Internet & leaving. I'm now supposed to WFH & entertain a covid-sick family without it. @Plusnet aren't interested. Furious.

  • ZoeReil49563299 Zoe Reilly (@ZoeReil49563299) reported

    @Plusnet I'm still having problems with Internet connection. Open reach have been working in the area and ever since Internet is intermittent. Annoying as I'm working from home.

  • linzosmalingos lindsey robson (@linzosmalingos) reported

    @Plusnet Can you please provide me with an email address to send an urgent complaint? Your webpage only allows 400 words and my complaint is alot longer than that 😫

  • mr_majika Mr Majika (@mr_majika) reported

    @Plusnet If I sign up as a new customer effective 01/03/2023 at £23.99 per month on an 18 month contract, how long will it stay at this price?

  • taijipaul taijipaul (@taijipaul) reported

    71 days with no phone service Plusnet tell me Openreach don’t have a engineer because they are busy rolling out full fibre broadband why advertise for new customers when you know you can’t do the job is 71 days a new world record

  • andrew_buttery Andrew Buttery (@andrew_buttery) reported

    @Plusnet disappointed I had to call you as I hadn’t had any confirmation of router dispatch and we’re going live on Monday. Told an order hadn’t gone through and it’s a common issue. For a company that says it takes pride in customer support…. Maybe fix the issue?

  • detoxthemolten david Price (@detoxthemolten) reported

    @Plusnet down in Chepstow region!!