Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 12/09/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @dougie1805 Hi Dougie, I'm so sorry about this, it's not a good start at all. I can see we've credited you to help with a contingency, please DM us if there's anything more we can do. I'd recommend deleting your previous tweet as it contains personal account info. - Cal, Plusnet Leeds

  • Adrbees1 Adam Beesley (@Adrbees1) reported

    .@Plusnet Never seen such an incompetent company. Called today, in order to cancel my account on the 25th August, they then proceeded to cancel it today. They now claim they can not do anything to solve this issue. Incompetent and Extremely poor service.

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @Plusnet broadband has gone down in Chesterfield are you guys okay? Do we need to send some Yorkshire Gold Tea to your offices to help the server engineers?

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    @ProbablyADick @Crundwell @Plusnet It's an irritation rather than an active problem for me, but it's an increasing irritant

  • 4EVRDIZZY 𝟎𝟒 (@4EVRDIZZY) reported

    my wifi has to be the worlds worst connection @Plusnet

  • kevinefcduffy Kevin Duffy (@kevinefcduffy) reported from Up Holland, England

    @Plusnet Honestly Emma, It's a catalogue of errors left right and centre and then made worse with awful customer service. It's been escalated.

  • katebevan Kate Bevan 🇺🇦 (@katebevan) reported

    Bloody @Plusnet internet connection has gone down again 🙄

  • RichfromSheff Rich Allen (@RichfromSheff) reported

    @ConstableChaos Even Sky aren't perfect, I went with them 4 months ago after ditching Plusnet (thanks to their annoyingly **** customer service drones), requested to keep the existing landline number, and they gave me a new one, which I recently had to change again.

  • ProbablyADick Richard (@ProbablyADick) reported

    @katebevan @Crundwell @Plusnet We've pushed them on it and they can't come up with any explanation (also why they keep creating phantom support tickets, but that's a whole other thing). New router, line test after line test, OpenReach engineer etc. Just waiting to move house to switch ISP.

  • bromleyj Jonathan Bromley (@bromleyj) reported

    @katebevan @Crundwell @Plusnet I get this too, on my otherwise excellent and reliable PN 80/20 service. But of course the bit that's dropping out isn't PN at all - it's BT Openreach's exchange-to-cabinet-to-home stuff. I suspect you'd get exactly the same with any other provider using the same BTOR last-mile.