Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 03/16/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AceRimmer77 Paul McElroy (@AceRimmer77) reported

    @Plusnet Hello, I have been experiencing really slow connection speeds (less than 10mps) for a couple of months even with the pro add on.

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet Yet again bill time internet down again. 🤦 Even though I was promised it had been sorted.

  • Ormithologist Jacqui Hemming (@Ormithologist) reported

    @Plusnet Had a message to say my emails were archived as I hadn't accessed the account in a while. I've now added my Plusnet account to my webmail server, but I'd like my emails restored. Help?

  • EdemaRuh9 Doc Bob (@EdemaRuh9) reported

    @Plusnet Your existing router is crap. I’ve been using my BT router since switching to you 3 years ago since your wifi speeds were atrocious. Pity it’s taken you so long to make a white BT router. !!

  • timmybanana Tim Wright (@timmybanana) reported

    @Plusnet I refuse to.private message. The account holder has also complained about this and apparently a 'firmware' is being pushed to the router. This clearly isnt working because we have had the same issue tonight. Our contract will be cancelled by us, with refusal to pay any charges!!!

  • ArchitectMing Ming Cheng RIBA RTPI (@ArchitectMing) reported

    @supertanskiii I have a Plusnet account and can confirm you do NOT need to use their router. You only need to know your login name & password, which they will tell you and you can use a third-party router.

  • ButtonsPressing Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported

    @supertanskiii I am also with Plusnet and I found the router wasn’t good either, so I bought a Netgear Nighthawk. Nice user interface but it wasn’t reliable, kept needing to be reset. I eventually bought a Draytek Vigor 2862. Awful user interface but it’s very powerful and hasn’t let me down.

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

  • FoodMan_aka Food Man (@FoodMan_aka) reported

    @supertanskiii What is the problem with your Plusnet router ? Have you spoken to Plusnet and asked them for a new one ? You shouldn't need to retain your existing router as a modem I'm a big fan of Draytek and Cisco routers but they can be tricky to set up as there's a LOT in there to bugger up

  • JonnoSizeable Heung Min Jon (@JonnoSizeable) reported

    @Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!