Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 12/07/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet all I want to do is give notice of intention to switch to a new provider. Frankly given the problems contacting you it's just confirmed my intentions

  • and_mark Mark Anderson (@and_mark) reported

    @Plusnet my broadband isn’t working. Your online chat can’t help. I was on hold for nearly 2 hours before you cut the call. Can you help please?

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet got to be honest, was wondering if maybe I should cancel the install with @TalkTalk and stay with Plusnet, but your customer service line unable to connect and being ignored here just confirms my decision

  • roverman68 neil rapsey (@roverman68) reported

    @Plusnet very very disappointed with your mobile network, i joined from ee on 6/12/22 and straight away i have very poor signal, can't receive or make calls and 4g won't load websites plus no WiFi calling, i will not be staying.

  • ScottishStoic A Scottish Stoic (@ScottishStoic) reported

    @Plusnet any danger of getting a customer service response? Even 8f it's to let me know the fault that's stopping people getting connected to the customer service phone line is resolved?

  • PScotfree Peter Shankley (@PScotfree) reported

    Re CPI +3.9% increase in 2023. Which date will Plusnet use to fix CPI rate for next year ??

  • sarahth23 Sarah Thompson (@sarahth23) reported

    @Pedro71417375 @Plusnet I also live in the northwest (Heysham) and have also had no internet! I’m sad that you’re having issues but also glad I’m not the only one.

  • LisaAit77369540 Lisa Aitken (@LisaAit77369540) reported

    @Plusnet absolutely the worst customer service. We used the home move "service" and 7 weeks later still no internet. No updates on when we will get internet & no call backs when you say you will call back. Now can't get intouch with customer service at all. #shambles

  • SukiRobinson Suki (@SukiRobinson) reported

    @Plusnet Resisting the urge to answer calls as well it seems, did you find your service award behind one of those doors, beyond a joke.

  • SophInOz Sophia Gorton (@SophInOz) reported

    @Plusnet I’m a new customer, but already have been told there’s a delay with my broadband set up and been on hold for 1 hour trying to arrange this. Not a good start! How can I get in contact with you??