Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 03/13/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wondravanian Wondra Vanian (@wondravanian) reported

    Explained that I'm being harassed by @Plusnet because my billing date got changed by mistake but they won't change it back - meaning I get threatening messages constantly and keep getting my service restricted. I'm just supposed to deal with it for another two months. 😡

  • ashlealou ashlea roberts (@ashlealou) reported

    @Plusnet after very unsuccessfully trying to sort out a mobile issue with your customer service team I am very unhappy please can you assist me to resolve this.

  • Tigercatgirl RSG (@Tigercatgirl) reported

    Seriously thought about swapping from @Plusnet this year but decided to give it a final go. Disappointed to see the March price increases even if it is in the small print. An extra @£3.50 a month doesn’t make the service competitive. Stung for a phoneline I can’t even use!

  • Jacob97106277 Jacob (@Jacob97106277) reported

    @Plusnet Sort the prices out lads. How's it fair for WiFi to increase by £6 then a few month later increase by the same amount? Meanwhile new customers get it for £22. You never mention prices rise until a couple of days before and try make me pay £100+ to cancel my WiFi. Jeezy peeps man

  • southsideraven_ Amy (@southsideraven_) reported

    @Plusnet Do you have an internet outage cause my wifi comes cutting off & on? I’ve do the whole turn off & on

  • petehawk Pete Hawkins (@petehawk) reported

    @Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Correction, call to @Plusnet customer service to cancel was January 30 at 1456hrs, told an email would be sent to confirm it, and a final bill to follow, with service ending 14 days after notification. Really hope I'm not still being charged, especially at those horrific prices..

  • Ravendite4 Gemma Surrage (@Ravendite4) reported

    @Plusnet Any idea when the mobile signal will be restored in AB53. I know its an issue with EE's end. Lot's of people off power and have no mobile signal so cut off

  • robert_addison Robert Addison (@robert_addison) reported

    @Plusnet Hi there, my totalise email account with you has been hacked so need help to get back in control of my account please?

  • vcarroll100 Vicky Carroll (@vcarroll100) reported

    Weird PR / comms decision for @Plusnet to remove their customer service email option, have telephone support restricted to office hours, and encourage disgruntled customers trying to leave their overpriced awful service to "contact them" (?) in public on Twitter instead! 🤷