Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 12/14/2025 13:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _kingham Kevin Ingham (@_kingham) reported

    @Plusnet How did you get award winning customer service when you don't even call back to fix problems when you promise?

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported

    @CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.

  • maffie587 Matt Wright (@maffie587) reported

    @CHartleyPhotos I'm on Plusnet, the wife is Tesco. Whenever we're in Lincolnshire both networks can drop to a low signal (not at the same location), but the other one can cover us. It's 6 of 1, and half a dozen of the other with regards consistent signal strength.

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    Well isn't that clever got a text seemingly from @Plusnet saying engineer be here from 2 - 4pm text ABORT if want to cancel already cancelled however not able to text back. Text didn't even say from you

  • paulmanning439 Paul Manning (@paulmanning439) reported

    @Plusnet @Ofcom We didn’t need account access, we just needed the account and the service stopped. But no. You just carried on charging…

  • pacrabtree Paul Crabtree 🇬🇧 (@pacrabtree) reported

    @CumbriaPR I could be wrong but everyone uses the same network installed by btopenreach unless there is a standalone service. So it doesn't matter if it's Sky, EE, PlusNet. As someone suggested I would use BT they can sort out issues quicker being in touch with OpenReach on a regular basis.

  • Naomi8823 Naomi E (@Naomi8823) reported

    @Plusnet we have been without broadband for over 24hours and we can’t seem to get through to anyone to help us. Please can you contact us to help resolve. Thank you

  • SmiffyNL Smifster (@SmiffyNL) reported

    @Plusnet hi very slow internet speed this morning

  • PoundsSenseBlog PoundsandSense 🇬🇧 (@PoundsSenseBlog) reported

    Just helped an elderly friend report the death of his wife to Plusnet. Handled efficiently and sympathetically by their customer service team. In under 15 mins we transferred their broadband to his name and cancelled her mobile phone. Well done, Plusnet #Creditwherecreditsdue

  • Plusnet Plusnet (@Plusnet) reported

    @EleanorDallaway Hi Eleanor, I'm really sorry about the issues with your connection and how long that's taking to get fixed, that must be so frustrating. Please send over a DM with your username and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield