Plusnet Outage Report in Sheringham, Norfolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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E-mailProblems in the last 24 hours in Sheringham, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Sheringham, England
Latest outage, problems and issue reports in Sheringham and nearby locations:
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sharon G-S
(@ronnie74) reported
from
Hindringham, England
@Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard Carthy
(@CarthyBernard) reported
@Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.
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Golf Nutts
(@golf_nutts) reported
@Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles
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Siân 🏳️🌈✊🏼❤️💜💚
(@Sian_L_S) reported
So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?
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Phil Fish
(@PhilFish17) reported
@Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.
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Ms P
(@MsAndyPT) reported
@Plusnet I have tweeted twice now having failed to get through on the phone. I am still waiting for broadband connection or an explanation! Terrible service.
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Tracey Amass 💙
(@TraceyAmass) reported
@Plusnet Far too late. We were without any phone signal for a whole day and there was no way of finding out why.
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Chris Simpson
(@CJSimpson9) reported
@Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home
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(@nilid69) reported
@Plusnet always jokes when a company screws themselves out of money so popping this on the twitter rather than call. You've thrown hissy and cut our internet, 4 days before next direct debit due. Now no set up a new direct debit, you go **** self 🖕 3 4G quicker and £20p/m less
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Graham Of Rivia
(@Grahammray) reported
Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!
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ChomBot
(@ChomBot26) reported
So I have some complaints to make about @Plusnet and @WeAreOpenreach bad customer experience and service About a month ago, There was a scheduled work for unblocking a blockage. Should be simple right? it was not. (1) Continue Down the replies