Plusnet

Plusnet Outage Report in Sheringham, Norfolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sheringham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sheringham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sheringham, Norfolk, England 12/15/2025 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sheringham, England

Latest outage, problems and issue reports in Sheringham and nearby locations:

  • ronnie74 sharon G-S (@ronnie74) reported from Hindringham, England

    @Plusnet it has now been over a week and a half my broadband and phone line should have been up and running. No communication from you at all! I live very rural and currently hanging out of my bedroom window to get any signal or 4G, having to sit in a lay-by to do a zoom meeting!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rebeccalittle73 Rebecca (@rebeccalittle73) reported

    @Plusnet thank you for showing me how utterly awful you are. No broadband has been connected in spite of confirmation being received late last night! How on earth you run your business is beyond me!

  • Plusnet Plusnet (@Plusnet) reported

    @TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield

  • Sheikh_Anvakh Sheikh Anvakh - القط يريد الطعام مرة أخرى (@Sheikh_Anvakh) reported

    @rosemaryhopkin Or possibly a fault. Virgin are a problem at times. With others could also be an equipment fault at the exchange. Raise a fault ticket with your ISP. We had intermittent problems a few years ago with the Plusnet equipment at the local exchange.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • edworf Matt Frowde (@edworf) reported

    @plusnet broadband seemed to go down at 135am this morning and still not working everything has been unplugged and replugged. your status page shows no issues

  • 2mimik Maria (@2mimik) reported

    @Plusnet broadband down since 1.35 am and still not recovered. Tried to connect to your website with mobile data but process too complicated to follow. What happened to raising a simple support ticket?!!

  • MarkR35197214 Mark R (@MarkR35197214) reported

    @Plusnet morning. Been away for 5 days, got up this morning with Alexa shouting at me that she can't connect to Internet and it appears it's down to all my devices. Checked line and all connections and restarted router and reset it to. No luck. Any ideas. Thanks

  • JaneyBugz JaneyBugz (@JaneyBugz) reported

    @Plusnet our plusnet router drops out all the time. We've upgraded to avoid this but it keeps doing it. I need help

  • parry_angharad Angharad Parry (@parry_angharad) reported

    @Plusnet Hello, we are having internet issues and it seems to be the same problem as last time. I have sent a DM.

  • scottgriffin198 Scott Griffin 🏌⛳⚽ (@scottgriffin198) reported

    @Plusnet Hi I did try different channels. 1 6 11 as recommended but all still poor. I tried other channels but still poor and I tried auto and still poor. Anymore ideas