Plusnet

Plusnet Outage Report in Scarborough, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Scarborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Scarborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Scarborough, North Yorkshire, England 11/11/2025 09:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Scarborough, England

Latest outage, problems and issue reports in Scarborough and nearby locations:

  • HumbleSprout Mia Jade Fergusson 🌼 (@HumbleSprout) reported from Scarborough, England

    @Plusnet Had a band and we tried real hard Jimmy quit, Jody got married I should've known we'd never get far

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Warface_UK_1969 WarfaceUK (@Warface_UK_1969) reported

    @emaniat73 Tbf to Voda, I've been with them now for 6 months, this is the first long outage I've had with them. FAR better than Plusnet 😠

  • Plusnet Plusnet (@Plusnet) reported

    @lynseybestitch1 Hi Lynsey, I'm really sorry about the connection problems you've been having. Is the issue with a mobile or a broadband service with us? Please get back to us with either the mobile or username depending which service it's for please? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @paul_havers Hi there Paul, I'm really sorry that we've tried to bill you after cancelling and that it's shown up on your credit report. Could you get back to us on a DM to confirm your full name and mobile number if that's still an issue please? - Adam - Plusnet Sheffield

  • ladychilli vicky powles (@ladychilli) reported

    Hi @Plusnet are there any issues in the SN15 (Chippenham) area this morning? My broadband connection keeps dropping out, 3 times so far since 7.30am

  • ghostmuseums 🕸laura🕸 (@ghostmuseums) reported

    Big thank you to plusnet for coming out to fix my WiFi and actually making it worse

  • Dan_jmiller Dan Miller 💙 (@Dan_jmiller) reported

    Hi @Plusnet just set up a business account today and I can’t log into with details I created. 30mins on hold to contact services and I gave up. Help?

  • spencerjscott Spencer Scott (@spencerjscott) reported

    @Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Did it take you this long to reply because you’re also using Plusnet WiFi? Lol the wifi signal is still awful btw

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @btbusinesscare Hi Aimie, You would think that, but its not the case with Plusnet. Our telephone line is still down. We have had no updates from either plusnet or open reach. Plusnet are blaming open reach.

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    @Plusnet ...account. They have ignored my emails about escalating. This is 'award winning customer service' apparently. So, one more time @Plusnet, how do I escalate this to complaint to @ofcom?