Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/24/2025 11:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyTomlin1 Mandy Tomlin (@MandyTomlin1) reported

    @Plusnet look i am not a happy bunny, i have left your service over a month ago, i rang your office today as i am no longer your customer, you have sent me a final bill, i cannot pay it in full, can i pay so much a month, please reply A.S.A.P. URGENT

  • officialgaryd Gary (@officialgaryd) reported

    I have to say that after 7 months of problems with @BT and @Plusnet we've ditched our landline and gone with @ThreeUK for mobile/Wireless broadband, totally wireless, so far, after 3 weeks of use... Best choice I've ever made! Twice the speed and no drop‐outs! Thank you #Three

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @Steve26461190 How do I get any PN support here, have messaged for several hours today, getting ignored

  • w_i_l_l_d Will d (@w_i_l_l_d) reported

    @CraiginWales Once attracted half of the population never switch. We alternate every time the contract expires, between EE, BT & Plusnet usually (all the same Co.) or whomever is offering the best deal at the time.

  • ShareZone5 Draft (@ShareZone5) reported

    @Plusnet check your direct messages please, my broadband is not working

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @me_and_flora I have been DMing for 24 hours asking for help, no response still

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒

  • a_foolonthehill Tommy (@a_foolonthehill) reported

    @Plusnet, FYI your new customer form doesn't work - I can't paste my password into the "confirm password" box. Makes signing up very awkward.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet trying to get support here but no one answers

  • JasCattell Jas Cattell (@JasCattell) reported

    @Plusnet Hi Mark, I apologise I’ve been offline and away. I will speak to the other half who will check it this evening and get back to you. Before Christmas we had a BT engineer come out and change the phone socket for the router, at first great now back to poor.