Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/04/2026 02:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 4circles Michael Little (@4circles) reported

    @Plusnet No problem.

  • MorganLilyGray1 Morgan Gray (@MorganLilyGray1) reported

    @dresdeb @Plusnet Yep! It’s typical, happens when no one can help. It’s really annoying too cause I was waiting for a phone call 🥲

  • MsPaulineMarks ♥Pauline Marks♥ (@MsPaulineMarks) reported

    @Plusnet Hi Matt, just checked my junk mail and for some reason this is the only one of the emails you sent that's gone in there, so found it! Yay. Thanks for your help

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Help please - my new SIM card has arrived but it has the wrong phone number assigned to it. I did submit my PAC code to my grate my current number. What should I do?

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    @Plusnet is there an outage in Rotherham today? Our fibre broadband has been off for at least 1hr 30 min. I assume the weather is a factor, however we have been having intermittent issues for a week now (router flashing orange).

  • Mossflorist Moss (@Mossflorist) reported

    @Plusnet send an email confirming cancellation of account in December then don’t cancel and continue to charge! #plusnet

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet Good afternoon, I contacted you earlier today it haven’t had a reply yet. I have a new sim from you, I supplied my pac code to keep my phone number but you have issued a new number. I need my old number so I need the error correcting ASAP. Can you help please

  • VoteSamJordan Sam Jordan 🌹🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿💙 (@VoteSamJordan) reported

    @Plusnet Hello! Me again. Speeds are intermittent. Usual requested activity completed. Degradation in service consistently inconsistent and keeps dropping below contracted speeds.

  • Yvette_64 Yvette Gregory (@Yvette_64) reported

    @Plusnet Apparently ‘Award Winning Phone & Broadband’ that’s the biggest joke and I’d love to know how they got that as they can’t provide any kind of service, no phone, no internet and no help! Constant chase ups and still no service and can’t answer the simplest of questions 🤬

  • dresdeb Beccy Dresden (@dresdeb) reported

    Anyone else in Milton Keynes having problems with @Plusnet broadband tonight? Router has done the flashing orange thing several times this evening, then switched back to blue again of its own accord a few minutes later. Pretty annoying!