Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 01/09/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • duckfluff_dill Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • ochiburi Laurence Campbell (@ochiburi) reported

    @plusnethelp I need to raise a support ticket because I have lost access to the plusnet email relay service. The server rejects my password. I cannot access my account to raise a ticket because it says I cant request changes as a change is already in progress. Can you help?

  • Iamnotabot69696 Adam (@Iamnotabot69696) reported

    @plusnethelp Hello, recent new order to move to plusnet and I've received a weird email regarding a "question" which suggests there was an issue with my order? Please can you help me figure out what's going on?

  • davecleaver5 dave cleaver (@davecleaver5) reported

    For 12months I’ve had nothing but issues with my plusnet service. The service is a shambles! Can anyone recommend a quality provider for businesses?

  • marcuskerr Marcus 💙 (@marcuskerr) reported

    @plusnethelp The issue I have is that this is the best service you can offer, the only fault is the lack of infrastructure investment. I'm sorry if the woeful speeds are embarrassing but you should try uploading a rendered video file for work using it. #plusnet #btopenreach #broadband

  • ochola_a MrsAOchola (@ochola_a) reported

    @Plusnet if my internet is not fixed by tomorrow evening I will switch to another provider! Can't afford to not work for more than a day:( a lot of people depend on my service!

  • hiljdavidson Hilary Davidson (@hiljdavidson) reported

    @plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • happystalker Paul Bexon (@happystalker) reported

    @plusnethelp just moved from talk talk to plusnet. I was getting 17mbps up stairs know I only get 14mbps. Also ethernet connection to ps4 14 only when it was 17 with talk talk, this is not good. Please help

  • valleysboy1978 Stephen Ash (@valleysboy1978) reported

    So @Plusnet have cancelled our Internet and phoneline 2 weeks early! I can't work from home now. They have been no help and basically told us they can't do anything and have to live with it. Totally unacceptable behaviour. Avoid them