Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/25/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gazzagazza Garry Cunningham (@gazzagazza) reported

    @Plusnet hello as a well satisfied customer of Plusnet for over 10 years I think, would I be entitled to an upgrade for my hub to the Hub two ?

  • AGameOfJoes Joe Robinson (@AGameOfJoes) reported

    @Plusnet is your service down? Haven't had internet all morning.

  • emmakirton Emma Kirton (@emmakirton) reported

    @Plusnet You still service my business so pleased do not get confused and cancel that, the cancelled one is goat house

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correctly the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet 10 days now without service. No response either! Having to use a new sim card from another company to cover your poor service.

  • mnine1 M. J. C. (@mnine1) reported

    @Plusnet could you please tell me why I lose my WiFi between 20 and 30 times a day? Usually at the worst possible time. Worst service I've ever had

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @Plusnet Two questions please? A) When does my contract run until for broadband. Not sure I am still in contract! B) appear to have been charged x2 this month for broadband. Grateful for help please

  • FishRela RELAXwithFISH (@FishRela) reported

    @Plusnet is there any problem in the northwest seam to have a unstable connection

  • sugarcubehouse 🇪🇺 Kit Day (@sugarcubehouse) reported

    @Plusnet @plusnethelp unable to get through on the phone lines, please advise how I can make a complaint and get a response?

  • Plusnet Plusnet (@Plusnet) reported

    @EOSHD performance of the international network. Regards, Emily Plusnet Leeds 🌞