Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 10/24/2025 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oneelk2 oneelk (@oneelk2) reported

    @plusnethelp This is disingenuous. Plusnet and Openreach are owned by BT. Not one of you recorded this two day service outage.

  • Jmesrr Jmesrr (@Jmesrr) reported

    Virgin media is so bad like go to 400 ping for no reason ******* @Plusnet is better

  • MiravzalKosimov Miravzal Kosimov (@MiravzalKosimov) reported

    @plusnethelp @audra_painter Lol issues with activation is sorted very quick but not with the internet issues. Shame on you Plusnet

  • CaroD22 Carolyn Daw (@CaroD22) reported

    Appalling service from @Plusnet with regard to switching my elderly account to them - hub not turned up by switch day but more importantly there incoming calls have been switched off. Explained critical for carer teams and family to contact - customer service not interested

  • roystoncartoons Royston (@roystoncartoons) reported

    @teresa1974 @KevinsFrontDoor @Plusnet I'm having problems in Broadstairs. On hold for almost 40 mins too.

  • MiravzalKosimov Miravzal Kosimov (@MiravzalKosimov) reported

    @Plusnet Crap

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @ClaireLockett @Cazy_L @Plusnet Yes! PlusNet began going downhill when BT bought them and gradually changed stuff that had seemingly worked perfectly, to the **** systems they use 🙄

  • neily1212 Neil (@neily1212) reported

    @Plusnet What a surprise, Plusnet is down again, no idea what the applies to

  • cypkeo1 cypkeo1 (@cypkeo1) reported

    @Plusnet is there anyone who can actually help please? We should have been activated with fibre broadband yesterday our phone line and broadband still not activated. Called up this morning they tell me this wont be sorted till 2nd Feb. I thought plusnet Were award winning

  • CraigMarston Craig ⚛︎ Marston (@CraigMarston) reported

    @Cazy_L @Plusnet If their service is crap, then no matter what it says in their terms and conditions or contract; cancel. 👍🏻