Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/16/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(

  • Cullen_ward This username is already taken (@Cullen_ward) reported

    @Screwfix @DavidWa28957772 @Plusnet There's no problem accessing the site via a mobile network. But it's totally unavailable via Plusnet

  • Mento56 Mento5 (TAFKAB) (@Mento56) reported from Church Village, Wales

    @DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.

  • itsannettec Annette Corbett 🎃👻 (@itsannettec) reported

    We're now left with no broadband or landline. Mobile reception here is crap. My plusnet router is in storage miles away. I work from home and have client meetings tomorrow. Getting very sick of their hold music now... 2/2

  • Amiemaz Amie Massarella (@Amiemaz) reported

    @Plusnet we have been without broadband for 6 days now without any timescale of resolution. You say this is a BT OpenReach issue but none of our neighbours are affected. Award winning service - I think not!

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet you lot really are the worst Internet provider in the country. Tomorrow I will be cancelling my subscription with you. Awful awful awful.

  • PaulTom PaulTom (@PaulTom) reported

    @Plusnet what’s up with your customer service? It used to be excellent. Now I can’t get through to any agents and nothing is available on the website for chat

  • PaulCla48467966 Paul Clarke (@PaulCla48467966) reported

    @discworld_girl @NachevSiana @Plusnet Bailiffs are an awful stain on our society! (£55? And I bet they added their own massive fees!) Huge sympathy and respect!

  • ItsRewindEU EMGG Rewind (@ItsRewindEU) reported

    @Plusnet how come my internet consistently drops at 11pm every night with out fail, get great internet through the day then all of a sudden 11pm and it all goes to pot. I pay to use the internet 24 hours a day not for a select few hours of your choosing

  • Screwfix Screwfix (@Screwfix) reported

    @Plusnet @norfolktina Hello, we do apologise for the recent issues with our website. As stated by Plusnet, we are working with them to come to a solution as quickly as possible for you. Many thanks - Belle