Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/16/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elviscrisp Jez Hall (@elviscrisp) reported

    @Plusnet @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • markfaulkner67 Mark (@markfaulkner67) reported

    @Plusnet and @WeAreOpenreach if this issue with my broadband is not sorted by Monday I will be contacting @Ofcom. You are disgraceful.

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @SeagullDC @Plusnet That sucks.

  • Phi7iP PhilipC (@Phi7iP) reported

    @Plusnet Called customer support because we are about to move house and you don't serve the new place. Was told we still have to pay early termination fee?

  • RektRhys RektRhys🏳 (@RektRhys) reported

    UPDATE: Got no reply to my DM so anyone reading this, please do t assume @Plusnet solved the proble. Still got terrible Internet and paying full price.

  • DesonLecky Lecky Deson (@DesonLecky) reported

    @Plusnet How about less virtue signalling bollocks, and more people answering phones and messages. Dont blame covid, just dont be ****. Bring back the plusnet boss'es you sacked when BT bought you out. You've clearly gone to **** since.

  • elviscrisp Jez Hall (@elviscrisp) reported

    How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • elviscrisp Jez Hall (@elviscrisp) reported

    @Plusnet @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • murphy_di Diane Murphy (@murphy_di) reported

    Do you ever answer your phones? Switched 3 days ago. Unable to make/receive calls/texts. E mail Says direct debit cancelled. Not by me!! Dreadful service. @plusnet

  • markfaulkner67 Mark (@markfaulkner67) reported

    Appears to me here that @Plusnet must be incompetent. Why would it take what was a perfectly good connection with @TalkTalk on 15th feb to having nothing. Bet they have no problem talking money out of my bank account.