Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/19/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulGoodier13 Paul Goodier (@PaulGoodier13) reported

    @plusnethelp 84 y/o neighbour, disabled, housebound. No service after switching to @plusnet. Her home Emergency warden alarm also disabled by this. Now, you have lost her original number of 30years. I've spent hours on the phone for her to useless "Customer Services"🤬

  • Franny1916 Frances E Russell (@Franny1916) reported

    @athenalamnisos1 @virginmedia My experience of VM was also a catalogue of exceptionally poor service. Switched to Plusnet. Not perfect but better.

  • SpiritMan_ WⒶldmeister 𓃢 (@SpiritMan_) reported

    .@Plusnet You have a support email that you say doesn't work. Your live chat never works. I want to email you about ending my contract. Please provide an email.

  • SJSpode SJ Spode (@SJSpode) reported

    @MattNealRacing Plusnet is owned by BT but tends to be cheaper. Good service too. Would recommend 👍👍

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported

    Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

  • aaronyoungesq Aaron Young (@aaronyoungesq) reported

    @plusnethelp @Plusnet Hello. My fibre died in the wee hours. I've run through all your support tips and no joy. No one is answering the phone. Please help.

  • ezjohnny7 ezjohnny (@ezjohnny7) reported

    @dwolvfx Make sure server is Eu west and or it’s your **** plusnet wifi lmao

  • Nd9Nick Nick Daborn (@Nd9Nick) reported

    @Plusnet service has been very slow the last few days very disappointing considering the kids need internet access for home learning the no nonsense internet provider more like the no internet provider

  • xdsks mika / bandaid (@xdsks) reported

    @Plusnet your internet sucks why am i paying money for something that stops working multiple times per day

  • Sacha86086480 Sacha (@Sacha86086480) reported

    @Plusnet woken up no internet told not until the 11th to repair appreciate covid but home schooling 2 kids no internet when there’s a fault on the line? Nobody else has this down our road. We are leaving on the 18th is this why this has happened please rectify!