Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/23/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Annabelbates Annabel Bates (@Annabelbates) reported

    @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

  • Blowpobbs Blowpobbs 🇺🇦 (@Blowpobbs) reported

    @Plusnet has to be hands down the worst provider I’ve ever had. Constant connection problems, SO frustrating! Not good. #Plusnetdown

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    Been without a working phone now since Friday, due to issues moving my old number over to @Plusnet. Been trying to call customer support all week, but with little luck. One advisor just hung up on me instead of putting me on hold. When is this going to get sorted out PLEASE

  • glennshep Glenn Shepherd (@glennshep) reported

    @DowndetectorUK Yep, down. Yet again. Can't make or receive mobile calls & their website's down too. It's a miracle I have BB. Done with @Plusnet. Never thought the day would come when @TalkTalk were a more attractive option

  • MRCHR1STIAN Mr Christian (@MRCHR1STIAN) reported

    @Plusnet Issue gone, service back to normal 👍

  • LondonGirlSays London Girl (@LondonGirlSays) reported

    @Plusnet Hi I’ve been on hold for 30 Minutes. I just need a new email from you with a refund link as the last one expired. Can you help?

  • theCrius Crius (@theCrius) reported

    @Plusnet Hitting 30 minutes just now on the waiting queue for the phone support now. #Plusnet just keep getting better on the #CustomerService I see.

  • Badladmclusky Baddogmclusky (@Badladmclusky) reported

    @Plusnet any reason why my mobile number no longer works and cant make or recieve calls? support phone lines not being answered, long waits...

  • Farno38 S. 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇨🇾 (@Farno38) reported

    @Plusnet just had my bill and it's over double what it should be. Been waiting on the phone for over 30 minutes. This isn't like your customer service! You ok?

  • NewTire_Man ❤️ M!chelyn (@NewTire_Man) reported

    @Plusnet my mobile is unable to call out please dm me a contact number to resolve my service issue