Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 03/02/2026 09:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ParrotLegal parrotLegal (@ParrotLegal) reported

    Hey @Plusnet - when you've been happy to offer me business broadband for many years, why can't you offer me business mobiles? Either you offer a business service or you don't.

  • Sheva_1984 Sheva Khodayeki (@Sheva_1984) reported

    @Plusnet Is there an issue with broadband connection this evening? My router has a flashing b and a solid red line, and I’m trying to log into my account but that is failing me also! Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork If an engineer is needed to resolve an issue, then this is the next step we have to take in order to fix it. I am sorry we've not been able to resolve the speed issue on this occasion. - Curtis, Plusnet Sheffield

  • JohnPoulton2 John Poulton (@JohnPoulton2) reported

    @plusnet Hi. I have a Galaxy S20+. I am unable to text or phone. I get the message 'not registered on network '. It's been happening for about 24 hours. Can yhelp?

  • thebibleguy192 Tetley'sBitterFan (@thebibleguy192) reported

    @Plusnet Doesn't work for me Curtis lad

  • EE EE (@EE) reported

    @webbybloke I am really sorry to hear that, what I recommend doing as you are a Plusnet customer would be to get in touch with them directly on: 0800 432 0200. Hopefully, they will be able to have a look at what's going on in the area and give you a bit more insight. Sarah

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet I have a cancellation fee despite never cancelling my service with yourselves?

  • webbybloke Neil Webb (@webbybloke) reported

    @EE I was in contact with them for a month. I had an EE company mobile for many years and I complained to EE, but no one listened. I then ditched Plusnet as it got worse. I'm now with giffgaff and have a full signal in the house. EE just don't seem bothered about this area.

  • lynnos sofargone (@lynnos) reported

    @Plusnet Basically can I get out of contract please? I spend weeks in a no signal area but there’s WiFi in my house. I am Power of Attorney for my mum in a care home. I need to be contactable at all times and found last week I wasn’t when I was up north.

  • cherylashford cheryl ashford (@cherylashford) reported

    @Plusnet . I started my service with Plusnet 20/06. the signup gave a £75 Mastercard reward. I have tried in vain, to get the email from yourselves to claim my Mastercard. First I am told 10day wait, then 28 days. Both of which are now past. HELP