Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 01/15/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markfaulkner67 Mark (@markfaulkner67) reported

    Just been on my @Plusnet support ticket. Again saying I have a fault. Ffs. Nothing will happen till Monday. For gods sake tell @WeAreOpenreach to cease and reprovide through cabinet 16. This pathetic now. @Plusnet reps keep saying they will take ownership, lying.

  • DavidLineae David Lines (@DavidLineae) reported

    @Plusnet – When BT proceed to closing the PSTN and our landlines use VoIP over Broadband, how will the mandatory facility to be able to use our landline to contact emergency services during a power cut be supported?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • markfaulkner67 Mark (@markfaulkner67) reported

    Appears to me here that @Plusnet must be incompetent. Why would it take what was a perfectly good connection with @TalkTalk on 15th feb to having nothing. Bet they have no problem talking money out of my bank account.

  • elviscrisp Jez Hall (@elviscrisp) reported

    @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • elviscrisp Jez Hall (@elviscrisp) reported

    @Plusnet @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • Captain_Falcore Captain Falcore (@Captain_Falcore) reported

    @TheCloudBeeTTV @Plusnet Plusnet really are awful. I was with them for one year, their customer support is non-existent and their speeds although good when they're working, are usually always met with with extended downtimes. I am with BT, and they get some flack for prices, but they're reliable!

  • Plusnet Plusnet (@Plusnet) reported

    @MarkAWigmore Hi Mark, I'm really sorry about the issue with that, as were not aware of any issues on our side would you be able to try that again while using a different device or browser? - Adam - Plusnet Sheffield

  • BexBMe Rebecca DeLozier (@BexBMe) reported

    @Plusnet Just placed a SIM-only order but noticed delivery address had auto-completed incorrectly. Customer service said they're unable to edit it despite order being placed minutes earlier. What's up with that...? #WheresMySIM

  • nidhug2009 Nidhug (@nidhug2009) reported

    @whale_nerd @VirginMoney @Plusnet Depending on your phone you might have the option for wifi calls etc if you enable that you might depending a million factors be able to get signal on wifi .... also hello from another bit of ********** Scotland