Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/24/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I've just gone to check your account and can see a colleague as already responded within the last few minutes so I'm not sure if you've perhaps called in? Please let me know if there is anything else I can help with though. Adam - Plusnet Sheffield

  • AudiopleXus AudiopleXus Studio (@AudiopleXus) reported

    @Plusnet @tomrocksmaths Here some math for you Be careful they will steal your money, if you pay a deposit to start an internet service and you change you mind before 14 days, you won't get you money back, First it was 5 to 10 days, then 21 days, then they said we can only pay you back on the date ....

  • neildixon Neil Dixon 🎲 (@neildixon) reported

    Internet down. I mpressed with Plusnet’s comms about the problem and estimated “incident” fix time. Let’s see if they sort it by their deadline - I suspect it’s an overblown target so they look good, but clear comms is everything. Had planned non-tech tasks this morning anyway.

  • _martint81 Martin Tune (@_martint81) reported

    @Plusnet :( is there a problem in S25 (Laughton-en-le-Morthen), we have no internet at the moment :(

  • morganj90 Morgan (@morganj90) reported

    @Plusnet hi. We were expecting an engineer to attend tomorrow to install new fibre router etc. The date was changed by yourselves to a day we are unavailable. Tried contacting to rearrange but no joy, is there anything you can do to help? Thanks

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Issue is now sorted. Please close all tickets on my account.

  • JupiterRose2016 Rosie Jupiter (@JupiterRose2016) reported

    @Plusnet Hi,still poor broadband alas. Ease sort. Thanks

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Can someone please tell me when this is going to be fixed. I will be cancelling my account if this issue is not resolved by the end of the day.

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet when engineer visits to install FTTP does he/she remove telephone cables from house ? Or do you shut down lime remotely ?

  • DrEuroEsqette Careful now (@DrEuroEsqette) reported

    Hey @plusnet mother has dementia, lacks capacity and is in a care home but even tho I am named on account I can't cancel it without her speaking to you on phone. Really?????