Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/25/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • carlfin carl finlay (@carlfin) reported

    @plusnethelp my plusnet is extremely slow atm, read a few comments and feedback, followed there online help tips, my router is always on, looks like I will have to change after the contract, plus I have a disability. Argh

  • gawa1977 GAWA1977 (@gawa1977) reported

    @plusnethelp hi I cannot connect to the main Plusnet fibre broadband router... It says authentication problem. I tried to forget the router and sign in again but that also failed

  • toshkerr Jonathan kerr (@toshkerr) reported

    @plusnethelp @Plusnet I've been a customer for years, but the service I got when trying to get my new house set up was a bit of a joke :( I can barely get enough speed to load this website just now. The engineer didn't come despite you telling me on the phone he was coming..

  • jp2mee John Toomey (@jp2mee) reported

    @Plusnet are anyone actually manning the phones at customer services????

  • weescotlouise Wee Lou 🎄🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@weescotlouise) reported

    Well got 2 wait up to 5 days for a new router as the engineer gave everything the all clear. Hate waiting too. Problem being I am getting another router the exact same as the one I already have and the engineer said my one is well old and @Plusnet have newer versions???

  • DaviesPieface77 Gareth Davies (@DaviesPieface77) reported

    @Plusnet seems the WiFi not working any advise Wrexham?

  • nickhudleston Nick Hudleston (@nickhudleston) reported

    @GeorgieLowry @plusnethelp @Plusnet Try over a year to not solve a problem that our neighbours don't have. They just blame Openreach. Every call is like Groundhog Day.

  • SithGamiing Sithmas 🎅 (@SithGamiing) reported

    Ad my Internet goes down yet again, frequent occurrence now with PlusNet

  • NotThatExciting That Other Guy (@NotThatExciting) reported

    @theurparanoid @xStormxBringeRx You know what? I work in a job where a stable internet connection is more important than a fast internet connection. I have no problems with my 80Mb Plusnet line, but a colleague has terrible with 500+Mb Virgin all the time. In Edinburgh they seem terrible.

  • KathrynxHamblet Kathryn Hamblet (@KathrynxHamblet) reported

    @Plusnet , our internet has crashed..again. Absolutely sick of it and contract is now going to be cancelled. Download speed less that O.1mps. Absolutely crap.