Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/17/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet Can't open the login page using wifi from my phone, but managed to open it using data. Suggestions please?

  • N4HM3D N4HM3D (@N4HM3D) reported

    Told @Plusnet Broadband that I'm leaving them for @VodafoneUK last week. Please tell me why I've suddenly got connection issues that are now unbearable today. Can't even stay connected for longer than 20mins at a time.

  • EricFra57216219 Eric Francis (@EricFra57216219) reported

    @Plusnet engineer arrived today 5 th time can’t install broadband. Shocking service now costing me money. No one can fix. Imagine that 5 engineers they just arrive and walk away when they realise there is no broadband. No line. Errrrr isn’t it core to your survival to deliver it

  • NatashaSpucia Natasha Burton (@NatashaSpucia) reported

    @Plusnet why have you restricted my services when my bill is payed?? I have reset my router 3 times and still no service get this sorted please ASAP! Thanks

  • _junze Baba (@_junze) reported

    @Plusnet just getting below 20mpbs speed on my 71mbps plan. I am not able to stream anything. It's ridiculously slow

  • dave_lakes Dave (@dave_lakes) reported

    @Plusnet @YorkshireTea Do you have award winning customer service because there’s no way to complain?

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet We had an outage in Milton Keynes MK1 MK2 MK3 areas today. Sky was quick to inform their user of this situation, but Plus Net did not bother. Had to phone support to find out after a while. Why?

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    I need a refund and an engineer ASAP otherwise I need you to cancel my order and I’ll go elsewhere @Plusnet @plusnethelp #plusnet /end

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust in your service

  • sades__ Sadie (@sades__) reported

    @Plusnet Hi. I ordered a sim only package the other day, however my sim hasn't arrived yet and my phone for calls texts and Internet has been cut off before the new ones been set up (saying emergency calls only).Is there anything that can be done? Thanks