Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 01/19/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ian_phillipps ian david phillipps (@ian_phillipps) reported

    @Plusnet Thanks for the response. I've had this issue before and it is never the hardware at fault. It seems to have stabalized back to normal but it's taken 24 hours to get there. I'll monitor and advise.

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet Can you tell if the password has been changed? I’ve managed to talk her though router settings to ensure password is correct. Still no connection and I can’t login to Plusnet website either. Maybe it’s just easier to reset the password myself

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Why don’t you phone staff do anything they just put me on hold constantly yet to make any effort to fix my wifi in 3 months

  • WillvanLegge Will Legge (@WillvanLegge) reported

    @Plusnet Any problems with BB in the TR3 area today? Mines been down since 1000.

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @Plusnet Not entirely a resolution then, this AM not so good, difficulty with video call from 25ft (clear sight) from the router. Caller from a similar sized house I recently visited where a good signal can be had anywhere in their home. Maybe that’s telling me something!

  • frank10743117 frank (@frank10743117) reported

    @STEcopywriting Avoid plusnet most useless service I’ve ever had. Have had horrible issues since Feb and they’ve been zero help despite calling them 4 times a week

  • im_beany Beany (@im_beany) reported

    @Plusnet Any external faults just happen in the BL5 area? Just got a ton of contention on our FTTC service.

  • radon_yt radon (@radon_yt) reported

    forcing the Plusnet engineer to eat my god awful chicken sandwiches right now

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why don’t your support team reply?

  • NickRoyle4 NickRoyle (@NickRoyle4) reported

    @Plusnet @plusnethelp true to form terrible to the last. Sent me a bill for a full month even after I have left.