Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/12/2025 10:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PunkyTeuchter old captain seafield (@PunkyTeuchter) reported

    @Plusnet It's back up now, advisor service fixed it at 10am. Cheers.

  • IanHawkes82 Ian Rex-Hawkes (@IanHawkes82) reported

    @virginmedia Well, that's great. If I said I would pay you "as soon as I can" for my broadband, how do you think you'd take that? Please arrange for a human to call me to explain why I should stay, as this is atrocious service so far after years of reliable internet from Plusnet.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet Wow took a full day to reply. No it's cheaper for me to terminate and join someone else than it is for you to keep on ripping me off

  • JulietteNYRO Juliette Raine 🍃💚🍃 (@JulietteNYRO) reported

    @Plusnet why is my internet not working? 😱

  • merkinmartyr Brad (@merkinmartyr) reported

    @Plusnet down again. Can you please advise what compensation you provide for loss of service?

  • ScanlonAlfie Alfie Scanlon (@ScanlonAlfie) reported

    One of the worst customer service experiences of my life, let down massively not once but twice by @Plusnet trying to set up a straight forward account. “award winning” I think not! Utterly disappointing more like.

  • Xexyzx Tim Miller (@Xexyzx) reported

    @Plusnet Our connection (in TN14) has dropped - router working fine but no broadband connection available - but your service status says there are no reported faults. Any ideas?

  • Plusnet Plusnet (@Plusnet) reported

    @NortholtPaul Thanks for getting back to me, to be honest this is something you'd have to discuss with the Customer Options Team. I'm not able to do anything with moving service or amending termination charges. - Curtis, Plusnet Sheffield

  • mackaycs Craig Mackay (@mackaycs) reported

    @Plusnet Hello, could I cancel btsport please?

  • tisoy52 luis sierra (@tisoy52) reported

    @JayWarden @Plusnet Message @TimmsHon now to fix your account immediately