Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/03/2025 13:00

December 03: Problems at Plusnet

Plusnet is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidzsmith1 Smudge (@davidzsmith1) reported

    @Plusnet are you kidding me? Trying to cancel, left the country, you say we have to call, well no I opened on email why not close by email? So you say send letter, enclose info all except phone numb as no one uses house num anymore, now I get email saying you can’t verify? mad

  • AlexKnight68 Alex Knight #FBPE #FBPA (@AlexKnight68) reported

    Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?

  • officialgaryd Gary (@officialgaryd) reported

    I have to say that after 7 months of problems with @BT and @Plusnet we've ditched our landline and gone with @ThreeUK for mobile/Wireless broadband, totally wireless, so far, after 3 weeks of use... Best choice I've ever made! Twice the speed and no drop‐outs! Thank you #Three

  • runfreesight gary smith (@runfreesight) reported

    @Plusnet our internet is down, call centre is closed and I can't find an email address for your support line so I can send a message and forget about it till tomorrow. All the usual checks done and several reboots, logged into router and it is just saying "connecting" constantly

  • nathan_devo Nathan (@nathan_devo) reported

    @Plusnet has award winning customer service? My internet has been unusable for over 2 weeks now, and despite sending 2 engineers (1 didn’t even show up) I have to take another day off work to wait for a 3rd. Nothing but lies, and time wasting from them.

  • ShareZone5 Draft (@ShareZone5) reported

    @Plusnet check your direct messages please, my broadband is not working

  • tara_pickstock Tara pickstock (@tara_pickstock) reported

    @Plusnet hi my broadband has been incredibly slow and just buffering the last few weeks my phone keeps disconnecting I don't have time to sit in que on the phone can someone please contact me please as this has been on going issue for weeks now annoying paying my full bill

  • Paul_Wingrove Paul Wingrove (@Paul_Wingrove) reported

    @Plusnet cancelled Plusnet plan, you are aware cos got various ‘please stay’ emails from you e.g. Jan 6. Today you email to say DD failed (cos I stopped it) and soon you will impose £10 late payment fee. Customer service??!

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Plusnet tn34 area my internet service is down, have reset router so many times, 2 days without service, get back to me asap

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Well, after nearly three months from ordering broadband still has not been completed. More delays,....Absolutely disgusted with the way this issue has been dealt with - incompetent and no appreciation of the difficulties this is causing.