Plusnet outages and service status in St Austell, England

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near St Austell, England

The most recent Plusnet outage reports came from the following cities: St Austell.

City	Problem Type	Report Time
St Austell	Internet	11 days ago
Bodmin	Internet	4 months ago
St Austell	Internet	4 months ago
St Austell	Internet	1 year ago
St Austell	Internet	1 year ago
St Austell	Internet	2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

• 
  Ash (@ashleystone94) reported 22 minutes ago from Bugle, England

  @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

• 
  P3T3 TT 🇬🇧 (@P3T3TT) reported 34 minutes ago from Saint Dennis, England

  @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martin White (@martinwwhite72) reported 3 minutes ago

  @plusnethelp @plusnet I'm taking that as a "no" then. Way to go. Annoy a new customer twice within their first day of service. Talk about buyer's regret........

• 
  Stephanie Williams 💙 (@stephchatterbox) reported 3 minutes ago

  @plusnethelp Hi, our plusnet wifi keeps going down (over the last 3 days) with an error light on the router. We have upgraded recently and are transferring to fiber soon so is this whats likely to be causing the issue?

• 
  Claire B (@CEB2920) reported 3 minutes ago

  Three calls later and apologies and emails from them saying a mistake, I've now received a debt collectors letter!!! This is disgusting @Plusnet it has caused stress, worry and confusion, is this how you treat all your customers?? #shockingcustomerservice

• 
  Lucy Honeyman (@HoneymanLucy) reported 5 minutes ago

  @MartinSLewis please help! Plusnet failing to complete my broadband switch. Been 10 days NO INTERNET!!! Can't wfh and STILL no Internet. What are my rights?

• 
  Gary Reynolds (@Gutbuster40) reported 6 minutes ago from Barnet, England

  I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

• 
  Mitch (@MichiSaye) reported 9 minutes ago

  @Plusnet We’ve switched to your service on 27th January, however there’s no broadband service yet. We also haven’t received the router despite it being dispatched on Saturday. It is affecting our jobs and education a lot!! Could you please help?

• 
  ☆Lucy Lou☆ (@loobyroberts) reported 13 minutes ago

  Absolutely shocking service from @Plusnet House move should have been completed 2 weeks ago, they arranged an appointment for today without consulting me and then didn't even turn up. Cant even get through on phone. Not like I need broadband in a pandemic or anything 😠

• 
  Peter Stephenson (@PeterLivingLife) reported 13 minutes ago

  @Plusnet mobile services are down for the second day in north Exeter. Again. No way to contact you to report other than publicly like this as I can't phone and all other comms options are off on your website 🙄😕

• 
  Ruth 🏴󠁧󠁢󠁷󠁬󠁳󠁿🌹🏳️‍🌈☮️🧙🏼‍♀️🐱📻🎭 (@willowbotanics) reported 14 minutes ago

  Absolute worst home service decision I ever made was move from Sky broadband + phone to Plusnet. I've been bombarded with scam calls constantly since changing. I miss Sky and Talk Shield I had SO MUCH 😭 Actually counting the months til I'm out of contract 6 down, 12 to go! 😢

• 
  stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported 15 minutes ago

  @Plusnet you promised i would have broadband on 18th Jan then 27th jan still no broadband , Vodafone were useless i thought you were supposed to be better , its getting desperate here i am on my own i need my internet back locked down and getting so so stressed with this