Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/08/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • billymcdafthead Billy (@billymcdafthead) reported

    @golf_nutts @Plusnet My mums been promised two callbacks. Nothing. Awful

  • RobinGasc Robin Tracey (@RobinGasc) reported

    @Plusnet My phone service is out, I am in Selsey on the south coast. I have had no phone service all day

  • CJSimpson9 Chris Simpson (@CJSimpson9) reported

    @Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home

  • mikecbrady1 Mike Brady (@mikecbrady1) reported

    @Plusnet Hi, I have a problem with my gmail downloads. When connected to broadband I frequently have to wait for mail to download even when it’s one I’ve previously read. When connected via Plusnet mobile it works normally! Any ideas?

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • catrionacarter Catriona Carter (@catrionacarter) reported

    @Plusnet since Saturday 7pm ish I haven't been able to connect to data, make calls or text. So I can't phone your helpline. My phone just says 'EE - no network. Emergency calls only'. Can you please let me know how to get this fixed?

  • Olly_TCGaming Oliver Turp (@Olly_TCGaming) reported

    @Plusnet can't get in touch with support over the phone or online. Been trying for 3 weeks, on hold for over an hour each time without any answer. Can someone DM me asap. Need to rebook an engineer.

  • Plusnet Plusnet (@Plusnet) reported

    @ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield

  • Sian_L_S Siân 🏳️‍🌈✊🏼❤️💜💚 (@Sian_L_S) reported

    So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?

  • billymcdafthead Billy (@billymcdafthead) reported

    @Plusnet My mums been without internet for two days. Promised a phone call by end of play both days. Both calls did not come. Unable to get hold of someone that can help. Awful customer services. Ill be calling tomo to cancel the activation.This was meant to make her life better!