Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/19/2025 15:05

November 19: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • codsallsue susan dawes (@codsallsue) reported

    @Plusnet cant log into my mobile account locked out help please

  • Ventoso10 Ventoso (@Ventoso10) reported

    @Plusnet our broadband is down, postcode Bs35 4EA. I cannot do my work! Please sort ASAP, and respond to this. Thanks

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet is there an issue in the WA7 area? Second night on the run my connection keeps dropping

  • Plusnet Plusnet (@Plusnet) reported

    @Chris59730511 Hi Chris, I'm sorry to hear you're thinking of leaving. You can contact our Retentions Team on 0800 013 2632, who will be able to assist you further as we're unable to cancel account over Social Media. - Curtis, Plusnet Sheffield

  • theianfox I̳a̳n̳ ̳F̳o̳x̳™̳ (@theianfox) reported

    @Plusnet Your company sent a link. It doesn't work. Presumably there is one that does work.

  • adrianswimmer Adrian Hawley (@adrianswimmer) reported from Meltham, England

    @plusnet I'm trying to turn off the answer service via the online manage your account.... The account says an error has occurred "you can't change your products for the moment, you have an order which is currently being processed. Please try again later". 8 months it said this.

  • Undercovered_UK Undercovered (@Undercovered_UK) reported

    Hi @Plusnet @plusnethelp - having intermittent service all day, mostly none at all (YO32). No problem reported in my area but unable to access app to report. Done all the refreshing/reboots etc but not resolving. TIA.

  • Rebecca_JTaylor Rebecca Taylor (@Rebecca_JTaylor) reported

    @Plusnet Yes thats fine. I mean it has been dropping the connection on and off today but not as bad

  • Waynedax430 Wayne (@Waynedax430) reported

    @SimonHorswell @Plusnet I was able to recover my money with the help of HintCyber on Instagram he can help you too. Text Or WhatsApp him +14144854707

  • SimonHorswell Simon Horswell (@SimonHorswell) reported

    @Plusnet I am struggling to reset my password - it rejects anything I enter (despite being compliant with the required format). Please can you help?