Plusnet Outage Report in St Austell, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Ash
(@ashleystone94) reported
from
Bugle, England
@Plusnet why is the internet service we receive so horrifically bad 😩😩😩
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P3T3 TT 🇬🇧
(@P3T3TT) reported
from
Saint Dennis, England
@EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Turner
(@AmyTurner1316) reported
@Plusnet do you plan on posting on your pages for customer to clearly see or no? My broadband is always disconnecting you'll be compensating people because I'm not the only one who is sick of having intermitten broadband don't get me started on the online account issues 😒
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𝓢𝔂 #RiseAboveHate
(@SyHawkes) reported
@RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!
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andy f
(@blueboyf) reported
@SoProJanet @Plusnet And the bots are saying everything is ok ...it's a problem internally....
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simonthepieman
(@RealLifeAccoun1) reported
@DeliciousLegacy Yes same, no official statement from them yet, just responding to random tweets. Comms from them is poor. I accept these things happen, but being open and honest is going to make people more understanding. No excuse for poor comms #plusnet
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Nathan Foley
(@NathanFoley82) reported
@Plusnet shocking customer service ....we are having some issues, and suggest you call back later hangup..... is not customer service... took you over an hour to acknowledge this though? Thanks @VOXI_UK for saving the day at least I can still send a few emails etc!
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Mushfik Miah
(@mushfikmiah2) reported
@Plusnet why is wifi still down? this is not what you get paid for
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kid Z
(@squidgybo) reported
@chivey @Ofcom @Plusnet I got thru and a recorded msg said they were having problems and were working on them
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Plusnet
(@Plusnet) reported
@mushfikmiah2 Hi there, some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused.
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Wee Man Rhymes
(@elliotstradling) reported
@RickieTrades @Plusnet You’re doing the lord’s work big man 🙏 Plusnet customer service is always abysmal
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𝓢𝔂 #RiseAboveHate
(@SyHawkes) reported
Hi @Plusnet👋🏼 Just a quick note to let you know that your psychological games won’t work with me. Your company leaves me with no broadband service, I’ll simply cancel my service & direct debit with your pathetic company & I’ll go elsewhere. PS I can still access internet with 4G.