Plusnet Outage Report in St Austell, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Ash
(@ashleystone94) reported
from
Bugle, England
@Plusnet why is the internet service we receive so horrifically bad 😩😩😩
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P3T3 TT 🇬🇧
(@P3T3TT) reported
from
Saint Dennis, England
@EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Norm
(@QPRNORM) reported
@Plusnet Could someone follow up my question 230842565. It’s almost a week now . Im feeling a bit discontent at my level of customer service at the mo. Thanks
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Scott Helme
(@Scott_Helme) reported
@Plusnet Absolute top-notch support. Got a call, went through security, found it was an old account from university, it's now nuked. Problem solved! 👍
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Vicky B
(@Vickleyb) reported
@Plusnet I would just like to say how wonderful Claudia from Sheffield is! After 5 months of messing about trying to get fibre she has helped sort it in a couple of days. She is a credit to your customer service (as have all the members of the team I have dealt with). Keep it up
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Plusnet
(@Plusnet) reported
@Funkytellum Hey, just checking in to see if you still need some help? -Max, Plusnet Sheffield
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Tree
(@Aquanette_) reported
@AnnaKaling @Plusnet You're mixed up. You're not the customer their investors are the customers. Gotta collect those exploitative fees.
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Jake W
(@PhosgeneStudios) reported
@Plusnet Getting slow speeds on a new FTTP connection see dms
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Terzie
(@Terzie) reported
@MartinSLewis @itvMLshow You said if you're mid contract on broadband there is little you can do. I’m month 6/24 @ plusnet. Called saying I was having problems and considering cancelling. They gave me free hub2 router, cancelled old contract no fee and my new contract is £1 a month less for 2 years!
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Lianne
(@nanaynilauren) reported
@Plusnet hi i have dm’d you about terminating my broadband line to look for another broadband service in our area. Kindly assist me in this process asap as we need a better broadband line. Very slow connection with plusnet despite new router.
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Alex Haines
(@AlexJamesHaines) reported
@itf @Scott_Helme @Plusnet Sadly I'm having to leave as they no longer want mine nor some of my thirty referrals custom. There are rumblings that all resi will be moved after they've moved all of their SME this year. I've seen support drop like a rock recently and have a 1 hr SLA that is regularly broken!
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Rick Ramm
(@rickramm1) reported
@Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.