Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 03/12/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tomchadwin Tom Chadwin (@tomchadwin) reported

    @Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.

  • shelw1 Shell Whinn (@shelw1) reported

    @Plusnet hi I've just switched over to your broadband service. My activation date is today. Had an email 1st thing this morning to say my phone line is up and running but nothing about broadband. Do I need to wait for an e mail or am I OK to plug my router in? Thanks

  • wiska11 cov (@wiska11) reported

    @Plusnet Trying to connect to the internet all weekend again … poor service I’ve sent you a message

  • chopwood3 Christine Hopwood (@chopwood3) reported

    Reporting a death to Plusnet. Cut off on Broadband opt 1, 20 mins on opt 2, told transfer you to Broadband team. Got opt1 or opt2 again. Cut off again. Outstanding customer service I don't think!!! Disgraceful @Plusnet @plusnethelp

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet Already DMed you about issue but sadly looks like cap has returned to account. Ah the joys of wear and tear over many many years

  • lothianladd oldcodger. 🍒🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿#FBSI. (@lothianladd) reported

    @babsc94 Try John Lewis I am with them moved house and they came with me. Broadband by plusnet but have their own complaints dept. Customer service is amongst the best I have ever experienced from a utility company.

  • Plusnet Plusnet (@Plusnet) reported

    @Toastteeth Hi Cody, thanks for getting in touch and I'm sorry to hear you were having issues with your internet. From testing your line, there's no external faults found and your line is currently showing stable. Are you still having problems with your connection? -Tony Plusnet Sheffield

  • iamkeir iamkeir (@iamkeir) reported

    @plusnet Hey folks, do your SIM cards support eSIMs?

  • Plusnet Plusnet (@Plusnet) reported

    @ditherella No problem, give us a shout if you need anything else Jenny, take care for now. -Adam, Plusnet Leeds 🤓

  • Plusnet Plusnet (@Plusnet) reported

    @michael8nelson Hi, Michael. I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.