Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 03/08/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Bobbie_Cobra Rob Kober (@Bobbie_Cobra) reported

    @Plusnet Hey Team, Are there any known outages in the CM3 3 area at the moment? Line keeps dropping but the fault reporter and service status pages on the website say they (the websites) are down for maintenance so cannot check (or report).

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    @Danjones_uk @Plusnet Turned it off over night and no fix :(

  • fishydelishy Fishy Delishy 💙 (@fishydelishy) reported

    @Plusnet Can you tell if the password has been changed? I’ve managed to talk her though router settings to ensure password is correct. Still no connection and I can’t login to Plusnet website either. Maybe it’s just easier to reset the password myself

  • Penyrheolgerrig Cymru am Byth #FBPE (@Penyrheolgerrig) reported

    @Plusnet I’ve emailed a complaint yesterday. I believe that #PlusNet have overcharged me by £22.30 I.e. they took the phone rental out of my account after I’d left them in early March.

  • altrinchamhq Altrincham HQ : Alex McCann, Social Media Trainer (@altrinchamhq) reported

    Anyone else having problems with @Plusnet broadband in Altrincham?

  • CsabaBarody Csaba Barody (@CsabaBarody) reported

    @Plusnet hi why do you treat new customers better than existing ones

  • MARKBOOTH7 MARK BOOTH (@MARKBOOTH7) reported

    @Plusnet Total blackout at 4PM yesterday, called C.S. and advised there was a problem and not could do nothing about it, informed it may be fixed by next Tuesday? Nonsense service especially when trying to WFH so asked if they could supply a 4G modem like BT does? was told NO

  • ThisIsGaryKing Gary King 💙💛 (@ThisIsGaryKing) reported

    @STEcopywriting @Plusnet NP, great customer service and I’ve got 50Mb here

  • SteveFinnerty1 Steve Finnerty (@SteveFinnerty1) reported

    @ThreeUK @ThreeUKSupport @ThreeUK. Thought I would try #Three, big mistake, 5G slower than Plusnet 4G, 5 days to process cancellation so have now lost my number and service and three days to raise a PAC code to port it back. Never again

  • NickRoyle4 NickRoyle (@NickRoyle4) reported

    @Plusnet @plusnethelp true to form terrible to the last. Sent me a bill for a full month even after I have left.