Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/08/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet Having to use my mobile data to post this is, we've no internet or phone line and it's beyond a joke, only been with these clowns a short while and it's the worst switch I've ever done

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Don't use the , the worst company. No Internet for 20 days and no solution.

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - hurrah - answered after 47 minutes. as always staff themselves disarmingly nice but honestly that really is embarrassingly poor

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - now 35 mins on phone line, still waiting - @EE look interesting for my location - support for my mobile has been good, lets see how their price compares

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company, no internet for 20 days and no solution.

  • moncpen C (@moncpen) reported

    @plusnethelp I’ve now been waiting circa 3 weeks for a return phone call about the wholly substandard WIFI output I have through Plusnet . 12mths I’ve had issues with your supposedly top fibre package. That’s not award winning customer service by any stretch of the imagination

  • geofjonesuk Geof Jones (@geofjonesuk) reported

    @Plusnet customer service is a joke, new order last year you didnt install, updates a joke, support line a joke , chat offline, whilst my new business and premises suffer ... you have even deleted the questions on the account so cannot add to them ...

  • cohoux Bones (@cohoux) reported

    @Plusnet my upload speed is a 3rd of what it was when i upgraded to a new plan, any help?

  • covenbry brian cator (@covenbry) reported

    @plusnethelp I cannot get a decent speed up in my bedroom. the router is in a place where it isn't covered or hidden. I have followed the steps. most of the time it's OK all over the house, but not the bedroom. how can I extend my WiFi and can plusnet help?

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company, use anyone but them.