Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 01/13/2026 16:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • theKnotter Roger Henry 🇪🇺🪢🇺🇦 (@theKnotter) reported

    @plusnet have been waiting well over an hour for a response from someone to my DM re problems with our landline. Not good enough!

  • DavyTolmie David Tolmie (@DavyTolmie) reported

    @Plusnet Can you help me activate my new sim, have sent DM

  • Andriux55 Andrius (@Andriux55) reported

    @Plusnet no mobile internet just sometimes H+ for more then 3 weeks , what is issue ,why nobody fixing it ?

  • SMGuitars Stu Moir (@SMGuitars) reported

    @Plusnet The worst broadband I’ve ever had. Constantly cuts out and is slow. Contacted customer service, they told me there was nothing wrong with it. The only good thing is my contact ends soon.

  • VeganTrailRunr Martin VeganTrailRunr Ⓥ (@VeganTrailRunr) reported

    @MC1985FTW @Rob1nStanford I'm with Plusnet. Can't fault the service for reliability in our village but they are pricey.

  • heafod Ian Head (@heafod) reported

    How do #plusnet stay in business? Awful customer service. I've just called them and agreed a price decrease, and their confirmation emails state an increase. Thieves or idiots?

  • Plusnet Plusnet (@Plusnet) reported

    @DaviesRukhshana Hi Rukhshana, I'm sorry that it's not possible to update your payment details online and I will pass your feedback on to the relevant team. To update your payment details, please call our Customer Service team on 500 from your Plusnet mobile or 0800 079 1133 from any phone/

  • esheetaa_ Esther (@esheetaa_) reported

    @Plusnet need urgent help for a replacement sim to be posted please! Tried your CS channels to no avail!!!!

  • MC1985FTW Mack (@MC1985FTW) reported

    @VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds

  • hiphopcob fran t (@hiphopcob) reported

    @Plusnet Thanks...but its down again this morning....really frustrating...(rye area)