Plusnet Outage Report in St Austell, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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P3T3 TT 🇬🇧
(@P3T3TT) reported
from
Saint Dennis, England
@EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down
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Ash
(@ashleystone94) reported
from
Bugle, England
@Plusnet why is the internet service we receive so horrifically bad 😩😩😩
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander
(@Alextheadult) reported
@WeAreOpenreach You messed me around and a disabled person didn't get her lunch because of you. So unless you fix this over the weekend, I'm going to leave a review on trustpilot detailing exactly how you don't keep appointments (lapm1 Plusnet)
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Alexis Haines
(@HainesAlexis) reported
@PlusnetOfficial Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?
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Plusnet
(@Plusnet) reported
@charli5136 Hi there! Sorry for the delay. You can perform a factory reset on the Hub as this can help or if you need further support on this. Can you dm us the username? Nathan – Plusnet (Doncaster)
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Gareth Sweet
(@GarethSweet4) reported
@Plusnet are you aware of any issues in SL6 area? Internet up but very slow
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Gordon
(@crashgoggz) reported
@Plusnet I'd like to move my mum over to Plusnet for internet service. But she's got a Tunstel alarm that needs a phone line. Can I arrange this online?
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Sean
(@Sean6374) reported
@DawnSunrise1 It often happens with streaming tv, that's why I have fitted an aerial to my tv as a backup for my freesat signal and my plusnet broadband box.
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Frosty
(@billyfrost) reported
@Plusnet wow! Just called Plusnet support to query a bill and had one of their customer service team shout me down, as I'd disputed messaging in a contract renewal email. For a company that prides itself on "straightforward broadband" this experience feels anything but
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Plusnet
(@Plusnet) reported
@crashgoggz Hi there, Thank you for your message and we are sorry for the delay with our responses. You will need to contact the care line alarm provider so that they can switch this over to a service that does not use the landline. Rafiqe - Plusnet Sheffield
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Andrew Johnson
(@typentre) reported
@Plusnet absolutely brilliant customer service from Rachael in payments this morning. Explained the two processes we needed to do and then went through them very clearly, explaining as she went 👏👏👏
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Nina Christal
(@NinaChristal) reported
@Plusnet would someone please contact me, I'm still waiting automated compensation from your error - i don't feel like I should be the one chasing for compensation it was bad enough you cutting me off for a month, and you've taken a goodwill payment!