Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/23/2025 21:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danrolfejohnson Dan Rolfe Johnson (@danrolfejohnson) reported

    6 weeks after trying to organize a home move: 10 calls to @Plusnet, 3 no-show @WeAreOpenreach appointments, £65 spent on mobile data and wifi hotspots, no compensation offered. 8 years as a customer written off. @virginmedia shut up and take my money!

  • Elithriss Elithris (@Elithriss) reported

    @Plusnet fix your wifi please im begging you this is the 5th time it's completely gone down this morning

  • KatieLouNails Katie Norchi (@KatieLouNails) reported

    @Plusnet the quality of our internet connection is awful. Our TV streaming such as Now TV, Netflix are constantly buffering/cutting out. Its been a repeat problem since we joined plus net last year. We have done all trouble shooting as suggested and it's still an occuring issue.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @wayne8772 Hi Wayne. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. - Jess

  • hsdsaunders Stu Saunders (@hsdsaunders) reported

    @plusnet Hi my internet appears to be down?

  • RagdollBeccas Bec 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@RagdollBeccas) reported

    @Plusnet absolutely disgusted and disappointed with the service my sister is experiencing. Nearly 2 weeks with no Internet. No one sorting it. Having to explain it over and over and now trying to charge her £169 to cancel!!!! Shes received nothing from you. This is awful service

  • damolastayup Trafalgar Law (@damolastayup) reported

    @Trey_Ball10 @virginmedia Bro!! I switched to PlusNet this week as this Virgin **** is a joke now

  • issueskid Brad Porter (@issueskid) reported

    @Plusnet You should be ashamed of how bad a company you are. I'm receiving bill demands from you saying you are forwarding my details to a debt collection agency for an unpaid bill, despite your advisors giving verbal communication I don't have any outstanding bills. 1/2

  • Phantom_Dash Okami Amaterasu (@Phantom_Dash) reported

    Oh, and every time I bring this issue up I get no response lately. All I'm asking for is the plusnet site to NOT be restricted when a payment is late. It's counter-productive and pointless.

  • a516digital Mike (ex-a516digital) (@a516digital) reported

    Other March channel changes: BT & subsidiary Plusnet have pulled Crime+Investigation, Sky History and Sky History 2 from their legacy TV packages. (BT TV viewers with the 'new' Now TV-based service can continue to watch Sky History.)