Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/30/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UsmanKh76967444 Boris Donchenko (@UsmanKh76967444) reported

    @EE PlusNet uses your network and has better deals.

  • stormfnbr D7 Storm (@stormfnbr) reported

    @Plusnet my internet keeps cutting out like I'm lagging so bad

  • thompsb Ben 🎱 (@thompsb) reported

    @Barclaycard Hi, is there a 'real' number and not a shortcode, like 60146, that can be used to reply to automated transaction checks? Some mobile networks (e.g. plusnet) don’t support sending replies to them so I have no way to confirm if something is genuine or not.

  • KarinAHPed karin massie (@KarinAHPed) reported

    @Plusnet why after over a month, many, many phone calls full of reassurance can my father still not access his own email account ? Terrible service and not a clue what they are doing!

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet keeps asking me to sign in total carp service you keep messing me about Skytrainbkk,

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • OrsonHale Orson Hale (@OrsonHale) reported

    @Plusnet what’s going on? We’ve had no internet for 5 days now and can’t process card payments. You said it would be sorted by midnight last night and we’re still without internet. All of the support numbers on your site are not recognised by the operator…. What a shambles

  • NW6Penguin Napoleon (@NW6Penguin) reported

    @MarketBlondes Ah. So I use plusnet and they have been reliable on service and price generally. I will switch to gnet soon as they are installing fibre to the home spoon, much faster

  • 5corpionPrince Prince90612 (@5corpionPrince) reported

    @Plusnet Would you be able to sort something out for me. I have problems paying bills and BT Home Essentials offer what you are offering me but for £20.00 a month. I recently lost my father and we were halving all bills but since he has gone I am paying all of it and I'm on brink

  • carlosradioguy Carlos (@carlosradioguy) reported

    @Plusnet Your service has been impeccable and cost competitive BUT why send an email suggesting a huge increase and then suggest I call to barter? Why not build customer satisfaction and loyalty by maintaining a competitive price, which you seem to offer new customers. Madness.