Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/19/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kate_UK_83 Kate mcl (@Kate_UK_83) reported

    @suebenn @Plusnet @plusnethelp They told me the same thing, apparently i didnt tick a box or something, i would never want to have kept my number as i didnt even use the phone £53.97 spent on 3 five day btwifi passes now.. Oh and also the month up front to plusnet.. Absolute joke.

  • Oxfordite Rupert wilson (@Oxfordite) reported

    ISPs+OpenReach — #TalkTalk #Plusnet #zeninternet Imagine paying full ££ rate for DSL with line speed <0.4Mbps (reducing to zero when it rains hard/snows) ..a rising price, every few months.. ISP refuses service when they see you are changing supplier. What a grim UK telecoms env.

  • tmanontour Andy Turner (@tmanontour) reported

    Appalling service from @Plusnet. Moved house 5 weeks ago and still no broadband. Instead: endless delays, “unforeseen circumstances” and mysteriously disappearing engineers. 😱 🤖

  • petrifiedslime petrified slime (aka rob) (@petrifiedslime) reported

    @RaveofRavendale @bt_uk We had similar issues with BT. If you're changing I reaaaaaally recommend Plusnet. Every time I've call them up for an issue they literally answer the phone within 2 minutes. It's amazing.

  • ActiveBryantSys Scott Bryant Fitness Systems (@ActiveBryantSys) reported

    BIG let down with #plusnet.big let down put price up 2 times when you take new contract in 2 month this no right and no #managers to speak to. you ask for one

  • AllmondJade Jade Allmond (@AllmondJade) reported

    @Plusnet But not really help when it's needed

  • 3wheelerone Michael Gammond (@3wheelerone) reported

    @plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet

  • zaraflora Zara Flora 💙 (@zaraflora) reported

    @WineGlassCharms @Plusnet Miki, depends on quality of landlines if you're out in the country. We have poor speed on old lines at home so have gone with mobile @EE pay as you go ... we have two devices: one mini portable wifi which is OK but not that fast and one hub which is pretty good. You have to ...

  • RoswaldWalton Roswald Walton ❤️🧡💛💚💙💜❤️⚧️ (@RoswaldWalton) reported

    I need to call plusnet to get the interim password to get updated to my actual password so I can sign in. But my landline phone hasn't been charging for long enough to make a phone call, my only Internet access is through my mobile phone so I'm waiting for the phone to charge.

  • SianyLouP #HelloMyNameIs Sian 💙 (@SianyLouP) reported

    Hi @Plusnet @plusnethelp you were due to come & install our new phone line and broadband today between 8am and 1pm. No one has turned up and your telephone customer service adviser was quite frankly useless. My partner has had to take a day off work as he is wfh &needs Internet