Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 05/12/2025 03:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomLostwithiel Total Blackout
United KingdomSt Austell Wi-fi

Community Discussion

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • debbie2478 debbie mace (@debbie2478) reported

    @Plusnet well Thankyou great not customer service , moved house today put order in 2 weeks ago waiting on connection. Rang up to be told oh no one put it through , it will be 2 weeks before connection. So had move to new town no internet which means no tv. Thanks for nothing !

  • Ian_67 Ian Pennock 🏴󠁧󠁢󠁥󠁮󠁧󠁿🍺⚽️🏁🏈 🏉🏎🏍 (@Ian_67) reported

    Appalling customer service from @Plusnet. Took over my 83 year old mothers line and have cut her off from both phone & Internet. My sister has spent weeks phoning them and all they say is will be sorted this week. It’s not yet you keep taking DD @Ofcom

  • Plusnet Plusnet (@Plusnet) reported

    @strayficshion Hey Suzanne, I'm really sorry about this. I'm afraid that short-code messaging isn't something we have in our network so we just can't turn it on for you. There should be other ways you can contact these companies though? -Anoush (Plusnet Sheffield)

  • messalinahooper grace hooper (@messalinahooper) reported

    Remember the early days of Internet when it took hours to download a film because of buffering well @Plusnet your "service" is just like this! 3 engineers and 1 router later

  • ChrisHiggs Chris Higgs Events (@ChrisHiggs) reported

    @Plusnet I've initiated a switch to Plusnet having previously been a customer. I'd really like to use my old router rather than the 'hub one'. Can I do this?

  • Farmo05 Caro JH 🇬🇧🇳🇴🇺🇸🇨🇦🇮🇱🇸🇪🇩🇪🇺🇦 (@Farmo05) reported

    @petemorristwit We used to have BT Broadband, but when costs shot thru the roof we went to PlusNet (believe a subsidiary of BT). We've never looked back. But can't advise on TV, but there are so many great streaming programmes now.

  • lestack Photo Of Elon Musk With Gislane Maxwell (@lestack) reported

    @Plusnet hello, someone was supposed to activate my internet today but they didn’t come out. I got a text that my phone service is active, but that’s about as useful as toenails on an earthworm. When can I expect internet service?

  • RitaLazaroArt Rita #NFT Lazaro (@RitaLazaroArt) reported

    Hi @Plusnet is there a problem in the BA2 area? No internet here for several hours now.

  • satsumapeeler TheirBootcleaner (@satsumapeeler) reported

    @Plusnet hi my internets down your agent suggested getting an unlimited data plan from my mobile service while I wait for engineer and that plusnet would refund me the cost. Is that correct?

  • arfurmometer Arthur Donaldson🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (the real one) (@arfurmometer) reported

    @petemorristwit Customer service is crap, Plusnet same since BT buy-out.