Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 01/12/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Geraldi61500867 Geraldine Long (@Geraldi61500867) reported

    I am still awaiting a reply to my enquiry of 15th January. Only 2 months with Plusnet and there has been nothing but problems.

  • cheeseban Nathan (@cheeseban) reported

    @Plusnet @OakNational I am not a mobile customer but I have to say this is a great move. Well done Plusnet!

  • Clarkiee Clarkie 🇬🇧 ✈️🚴🏼‍♂️🏳️‍🌈 (@Clarkiee) reported

    @plusnethelp @Plusnet 31 minutes holding so far to gain some assistance to upgrade broadband. That’s not what I call customer service! #poorcustomerservice #plusnet

  • joshmcwaters1 Josh Mcwaters (@joshmcwaters1) reported

    @Plusnet complaint regarding mobile coverage. Have no way to call to discuss as coverage is so bad. Just joined plusnet mobile and will be leaving shortly

  • TimEdwards55 Tim Edwards (@TimEdwards55) reported

    @plusnet Hi, how do I report a broken line, if I cant phone it in??? There is no way to report it on your web site?

  • joshmcwaters1 Josh Mcwaters (@joshmcwaters1) reported

    @plusnethelp help regarding mobile coverage. Just joined plusnet mobile and cannot even call to complain the signal is that bad.

  • 486timetable Mihailik 🌼🌼🌼🏃🏿‍♀️🌼🌼🌼 (@486timetable) reported

    @_CarinaWh @Charming_85 Virgin is pricey, but they are pretty good and when things break, act more or less decent. Like you can call and get a refund, and also they send technician to fix if faults. Plusnet is such a bad drag. Connection intermittent, support so bad, everything tiring.

  • swotgurll swotgurll (@swotgurll) reported

    @plusnethelp I’ve just tried to send you a message to tell you that a car crashed into the local ‘BT box’ group of neighbours have lost their Internet connection. #BT already on the case but will it affect my plusnet service when services resume after box repair??

  • B81Designs Bhavini Lakhani (@B81Designs) reported from Milton Keynes, England

    @Dee_WkdCreative @DIFTK We’re with @Plusnet and honestly, just haven’t had it in me to kick arse today. Apparently there’s an issue with the earth cable?! Glad you’re ok!

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @FunnyClareWare Hi there. Thanks for getting in touch and sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris.