Plusnet Outage Report in St Austell, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in St Austell, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near St Austell, England
Latest outage, problems and issue reports in St Austell and nearby locations:
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Ash
(@ashleystone94) reported
from
Bugle, England
@Plusnet why is the internet service we receive so horrifically bad 😩😩😩
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P3T3 TT 🇬🇧
(@P3T3TT) reported
from
Saint Dennis, England
@EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mkbennett
(@Mkbennett6) reported
@Plusnet you were supposed to activate my new sim card over a day ago....still no service. Cant call you! Nothing but issues since I joined your mobile network! Lets get this sorted asap!!!
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Felix Eve
(@felixeve) reported
@Plusnet Ok, you fixed it. Shame you help phone line was down and you don't respond here either :(
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someones_no_one
(@someones_no_one) reported
@Plusnet multiple outages today - what's going on? Outage at 08:30, outage at 13:15, high latency at 13:50, outage at 14:29.
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Downton Designs Ltd
(@downton_designs) reported
@Plusnet I need help to activate my replacement sim. It says I need to call 500 - slight problem with that as the sim isn't activated and no other phone to call from...
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roberta faccioni
(@robertaf77) reported
@Plusnet I am getting messages and emails telling me I used 105, 30%, 50% of my smartcap. I did not. Are your system having issues?
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Tanvir
(@tanvirnaomi) reported
@Plusnet pretty devestated after very unpleasent encounter with someone in your customer service team in Sheffield. I asked to speak to someone with some training in disability awareness which was treated with cold disdain. A manager may -or not- contact me in 24 @DisabilityToday
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Plusnet
(@Plusnet) reported
@FiferJP Thank you for your patience. I can see that our suppliers carried out some work on your line on Monday afternoon and it looks like the fault has now been fixed. Please let me know if you're still having any problems. Regards, Emily Plusnet Leeds
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Fee
(@FiFiF8ce) reported
@Plusnet no internet for 24hours, this is not good enough. Multiple faults reported throughout Derby area, and your support team has just told me your suppliers "aim to investigate and resolve" in the "next 3 working days". I am a student trying to meet deadlines! Appalling!!
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David Russell
(@davidjrussel) reported
@MartinSLewis I switched from EE to Plusnet and then BT Mobile as had better packages. I had to cancel both as even though they both run off the EE platform the signal is strangled and much worse. Maybe better in big towns/cities but something to consider in rural areas @MartinSLewis
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Geet K
(@geet_k) reported
@Plusnet broadband has been down since Monday and there’s no resulution yet. Helpline isn’t helpful either. We work from home and suffering. Can we get an expedited response or else what’s plan for compensation as we’re having to purchase other internet packs while we wait?