Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 03/11/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • louiseyidette spurs Gal (@louiseyidette) reported

    @Shinobilyrical1 @Plusnet I wonder what part of award winning customer service includes waiting over a hour to get through to customer services!! Am a new customer too awaiting activation not great when you can’t get hold of anyone

  • BenjaminLax Ben Lax 🏔 (@BenjaminLax) reported

    @Plusnet once again terrible service from good old local broadband provider! Full information given, signed up to a new 2 year deal to move home….. we forgot your new address can you get back in touch? You’ve got to be kidding… amateur #poorquality #sky

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    .@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    @CocklesFaulkner @Plusnet Thanks for the heads up! You'd think someone in customer service would have known about that. Spoke to about 4 people there with no mention of that at all.

  • Infinite_Footy Infinite Football (@Infinite_Footy) reported

    Just been on the phone to @Plusnet about a broadband issue and while I was following your agents instructions to fix it (neither of us were talking) I heard one of your staff in the background say “if you could kill one Tory MP, who would it be?”. Disgusted beyond belief.

  • Gledster Gledster (@Gledster) reported

    @Plusnet internet out in Yorkshire, YO25. Any issues you're aware of?

  • Shinobilyrical1 Shinobilyricalassassin (@Shinobilyrical1) reported

    @Plusnet Don't you worry. You were happy to fob me off to the Ombudsman knowing the way you treated me was crappy and the compensation was insulting so I'm sure they'll deal with the situation as effectively as possible. Your customer service is: mess up then apologise. Rinse. Repeat.

  • jenny_owens1 Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported

    Not sure what to think now about changing to @Plusnet no internet all day, no 1 answers phone calls, no1 answers on here. I work from home, no holidays left, so tomorrow will lose pay if I don’t log on. The money saved in the year will be lost on the 2nd day.Shocking service

  • misterhpe misterhope (@misterhpe) reported

    Back to @Plusnet where we were told that there wasn't a block on the line. So reassured that there was no issue at plusnet's end, and with no deal from @VodafoneUK we decided to go with @ShellEnergyHome, again good deal and this time with an Amazon voucher attached. Great! 5/?

  • willhclay Clay (@willhclay) reported

    Poor show from @Plusnet overall - why not tell customers about this strike action that is clearly going to affect lots of new and existing customers?