Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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The latest reports from users having issues in St Austell come from postal codes PL25.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 12/11/2025 20:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near St Austell, Cornwall, England

The most recent Plusnet outage reports came from the following cities: Bodmin and St Austell.

Loading map, please wait...
City Problem Type Report Time
United KingdomBodmin Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet
United KingdomSt Austell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shivanandnashi8 shiva nash (@shivanandnashi8) reported

    @Plusnet No sim network

  • MorrisJonathan Jonathan Morris (@MorrisJonathan) reported

    @Plusnet It shows up but says "unable to connect to this network". A few retries usually sorts it. Reboot of the router otherwise. I'll probably hard wire that one. Happens once in a blue moon on other devices that try to connect (which are all much further away from the router)

  • kate_pettitt Kate Pettitt (@kate_pettitt) reported from York, England

    Is Plusnet down in York? Phone line is OK but no Internet. @Plusnet

  • AmyMere71665036 Amy Meredith (@AmyMere71665036) reported

    @Plusnet this company is an absolute disgrace. Was told if I paid the bill today they would Unrestrict my account. Instead they have closed it down and hung up on us. Leaving us with no internet or phone etc. you are disgraceful. Vulnerable people rely on me. DISGUSTING

  • PrintsTjb TJBPrints (@PrintsTjb) reported

    @Plusnet Your service is down AGAIN. When will it be back up?

  • SLTEmmaStopford Emma Gibson Stopford SLT (@SLTEmmaStopford) reported

    @Plusnet are there network problems being caused by the weather? Suddenly lost connection and router solid orange (Sheffield)

  • Leish1965 Kathryn McLeish (@Leish1965) reported

    @SuzieWo20886208 But I have to say my experience of their customer service is that it's excellent. We had a problem with broadband and it was sorted very quickly. Thank you @Plusnet

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @Plusnet 1hr 40m on call, tech team customer service manager paying for broadband contract in breach not fit for purpose 1.58mpbv speed no Internet told only guaranted speed on wired connection not wireless and will be charged £240 +to leave #tradingstandards #ConsumerRights

  • labourmatters Labour Matters (@labourmatters) reported

    @LiamMcKee Go by or plusnet. Neither let me down for years

  • IanDEALidbury Ian Lidbury (@IanDEALidbury) reported

    @Plusnet Broadband issues in Totley, S17. Temperature related?