Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/10/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Orangeblossom78 Starry (@Orangeblossom78) reported

    @Plusnet why do you make it so difficult to cancel 30 day sim only contracts? Every other provider I've used has an option in the app, or on the website. I can't find anything like that anywhere on yours. How do I cancel??

  • HanoiBlade Ryan (@HanoiBlade) reported

    @adamjlemons @HelpSheffield @Plusnet Might be your firestick that’s the problem

  • UltraSteveG Steve Green (@UltraSteveG) reported

    @Plusnet Is there anything you could offer a loyal customer on their renewal price before they look elsewhere, please?!

  • IJFleet Ian Fleet (@IJFleet) reported

    @Plusnet Hi our broadband went down on Friday 2pm ish along with everyone else in the village due to a major outage. Some Sky customers have claimed £18 in compensation. I would like to know if are we due some compensation?

  • rhys_jenks1 Rhys Jenkins (@rhys_jenks1) reported

    @Plusnet is there an outage in the CF39 area? We haven't had Internet for almost 48hrs. Can't log on to your website to report it and nobody answers the phone.....

  • iamabaddog Mrs Dolph Lundgren (@iamabaddog) reported

    @horannftstyless @Plusnet Thats exactly what is happening to me too. So many people are complaining, they are not bothered to fix anything but the money is going, yeah? ********!

  • daneiabrickwood danicthompson (@daneiabrickwood) reported

    @Plusnet in France, no service again. Was told it was my phone last time. New phone same issue.

  • jblandlee John Boland-Lee (@jblandlee) reported

    @Plusnet Please plus net help. I can’t add a new mailbox. Problem needs solving

  • pennymeades200 Back to Work💙 (@pennymeades200) reported

    @Plusnet No problems now

  • ck1nn Christine Kinnersly (@ck1nn) reported

    @Plusnet I want to send you an email about a Support Question. The Question's been closed, so I can't add to it, but there's an outstanding query.