Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 02/14/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AngusStewart7 Angus Stewart (@AngusStewart7) reported

    @Plusnet I can't see anywhere in your previous responses to the email problem when we can expect to return to normal?

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet I see your latest 'Status Update' is just a copy of the last one, and the next one is not due until 9:30 tomorrow. This level of customer service is appalling. It does not give customers any sort of answers when we deserve something better.

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet VERY ANNOYINGLY IT HAS ALL GONE TO POT AGAIN. NO ACCESS / NO EMAILS. DREADFUL SERVICE

  • johne5knuckle John Richards (@johne5knuckle) reported

    @Plusnet I have one. I cannot log in to it and have not been able to since Wednesday. You might have all hands on deck but this issue has now been ongoing for THREE days. Maybe you need some better hands?

  • johne5knuckle John Richards (@johne5knuckle) reported

    More email issues with @Plusnet today. I'll be asking to cancel that contract soon. "Great value broadband"? Kidding, right?

  • RichmondRambler Richmond Ramblers (@RichmondRambler) reported

    @Plusnet Same standard response! It doesn't work on any server settings.

  • filipino_chino Filipino Chino (@filipino_chino) reported

    you ok *** @Plusnet - you seem to be having issues

  • AverillMark Mark Averill (@AverillMark) reported

    @Plusnet Can we have a realistic update on the email issue please? The situation appears to be worse than it was yesterday.

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet Hi, I see the service status is now back up, but the latest update is just a copy/paste of the last one. I think everybody deserves something meaningfull. Appalling service !! @Ofcom

  • PhilipsWriting Philip Strange (@PhilipsWriting) reported

    @Yorkshire73 @Plusnet Not working here, three days is NOT "working quickly to resolve the issue"! @guardian