Plusnet

Plusnet Outage Report in St Austell, Cornwall, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in St Austell, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in St Austell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in St Austell, Cornwall, England 11/17/2025 09:05

November 17: Problems at Plusnet

Plusnet is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near St Austell, England

Latest outage, problems and issue reports in St Austell and nearby locations:

  • ashleystone94 Ash (@ashleystone94) reported from Bugle, England

    @Plusnet why is the internet service we receive so horrifically bad 😩😩😩

  • P3T3TT P3T3 TT 🇬🇧 (@P3T3TT) reported from Saint Dennis, England

    @EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MakerTheDJ MΛKΣЯ (@MakerTheDJ) reported

    @Plusnet @plusnethelp when are existing customers who have paid you for years going to get the same advantage of renewing with you as a “new customer” #salessalessales

  • bazwazp8 Barry (@bazwazp8) reported

    @Plusnet my internet is down any problems in Ba149ss ?

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet I’ve sent you a message - the issue is with total dropouts of Internet regardless of where the router or I am.

  • Shenarah Shenarah (@Shenarah) reported

    @LornaParry2 @Plusnet Same here in Exeter. In fact it has been awful for the past week on and off. Needs to get sorted out I may have to look elsewhere.

  • eraseresk Euan Andrews (@eraseresk) reported

    @Plusnet Impossible to access my broadband account on your website. Been trying to log me in for ten minutes now. My internet signal is fine so what's the problem?

  • frank10743117 frank (@frank10743117) reported

    @bt_uk @Plusnet Your wifi is terrible and your support is worse

  • frank10743117 frank (@frank10743117) reported

    @Plusnet why is my wifi so poor

  • KimmyXLorraine Kimberley Lorraine (@KimmyXLorraine) reported

    THIRD MONTH they’ve promised me the discount third month they’ve taken full payment I urge anyone one to not go with them, if it the customer service that lies to u it’s the #virginmediadown shoddy internet speed or it being completely down . Wish I’d never left Plusnet

  • SmartGuyHarris Martin (@SmartGuyHarris) reported

    @Plusnet I'm getting quite a few spam texts. I've tried sending to the UK spam number, but it always fails 😒 Can you help me to report these? Thx

  • Britt_Frankland Bobtehfeesh (@Britt_Frankland) reported

    @Plusnet This is why my wifi has stopped! You’ve taken the hamsters out for a drink and the WiFi’s gone down because of it