Plusnet outages and service status in Ripon, England
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- Plusnet generated 0 outage signals in the last 24 hours around Ripon, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Ripon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Ripon, England
Latest outage, problems and issue reports in Ripon and nearby locations:
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Gareth Jones (@GarethPc1237) reported from Well, EnglandAny one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. ๐ ๐ ๐
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Sally ๐ (@rosetintedlass) reported from Harrogate, England@rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems
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Gareth Jones (@GarethPc1237) reported from Well, England@sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts ๐ ๐ ๐
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jason ๐ฅถ (@JasonXbiker) reported@MorganMF9867 @Plusnet Oops sorry little joke gone bad ๐ค hopefully you get sorted
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Noah Santoni (@TheArk_Master) reported@otahouri @Plusnet Damn bro ๐จ๐ซฃ
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(((Mark Hoffmeister))) ๐ผ (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Richard Holliday | Author ๐ฌ๐ง (@rjph_author) reported@Plusnet Thanks, I will give that a go! Funnily enough, it's little weird and annoying issues with websites not working right which is what I wanted to post about. Are you able to assist at all?
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John Doe (@grumps1000x) reported@Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?
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Widge80 (@wendy4robbie) reported@Plusnet have restricted my service as payment hasnโt been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!
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Clarity Copiers (@ClarityBristol) reportedAnyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet
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Alyssa Jade C (@AlyssaJade7274) reported@Plusnet You havenโt answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you donโt know.
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Louise Edwards (@LouiseE53079472) reported@Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly ยฃ50 yesterday for a service I'm not getting.