Plusnet outages and service status in Ripon, England

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

• 
  Sally 💙 (@rosetintedlass) reported 7 minutes ago from Harrogate, England

  @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

• 
  Gareth Jones (@GarethPc1237) reported 13 minutes ago from Well, England

  @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

• 
  Gareth Jones (@GarethPc1237) reported 18 minutes ago from Well, England

  Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison Lees (@AlisonMLees) reported 3 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Hazzy (@HazzyG123) reported 6 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Rob Baillie (@BobaliciousBob) reported 7 minutes ago

  @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

• 
  David Byrne (@David__Byrne1) reported 8 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

• 
  Alison Lees (@AlisonMLees) reported 9 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  AlanJSlater (@AlanJSlater) reported 9 minutes ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 10 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Craig Jump (@Craig_Jump) reported 12 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  Gladimir (@DrGladimir) reported 14 minutes ago

  @JessfromW At least with plusnet you can speak to a nice person in the UK usually, who attempts to help, not some evil 3rd worlder who will say or do literally anything to stop you getting an open reach visit (although I've disappointingly got someone from the subcontinent,in the UK, once).

• 
  Alex Buckland (@alexbuckland96) reported 15 minutes ago

  @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523