Plusnet

Plusnet Outage Report in Ripon, North Yorkshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Ripon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ripon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Ripon, North Yorkshire, England 01/29/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Ripon, England

Latest outage, problems and issue reports in Ripon and nearby locations:

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    @sugarcubehouse @Plusnet Thanks already contacted by phone and currently waiting for a manager to call me back. Within 5 working days. Customer service very poor so far. So much for the adverts 😠😠😠

  • rosetintedlass Sally 💙 (@rosetintedlass) reported from Harrogate, England

    @rob3047 We are with Plusnet and usually manage to negotiate a reduced price when contract up for renewal. With Talk Talk before and sadly had lots of problems

  • GarethPc1237 Gareth Jones (@GarethPc1237) reported from Well, England

    Any one else have problems with @plusnet? I used them, in the guise of John Lewis Broadband. Cancelled in June due to very slow Internet speed but they have continued to take payment despite the account being closed and phone calls trying to sort it out. 😠😠😠

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet Not very good customer service. Have the question twice now yesterday and today. What is the problem with the network in CM1 2HS area A response would be nice been a customer for several years now expect a better service

  • markwalshuk Mark Walsh (@markwalshuk) reported

    @Plusnet Hi, can’t make/receive calls or send SMS messages but data is working ok. Rebooted iPhone and reset network settings - all other phones in house on ee/plusnet working fine

  • HelenHilton7 Helen Hilton (@HelenHilton7) reported

    @PhilipMcNulty2 @Plusnet I've had the same issue aswell today. To then ring and them tell me it's a problem their end. Frustrating

  • MLawsonDesign Mark Lawson Design (@MLawsonDesign) reported

    And now I’ve just deleted them all my phone is redownloading ALL the messages again. Wtf have you done @Plusnet ?

  • BrianRi01324919 Brian Rice (@BrianRi01324919) reported

    @Plusnet Hi. I can't log on via the website to sort out my email. Outlook is currently trying to download 600 old emails to my account and I can't stop it! Is sign in then nothing!

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK @Plusnet @BTGroup I've missed the earlier part of this story. Sounds horrible. Dealing with BT can be a nightmare. Leaving aside the resolution/compensation of the current situation, what's the cost/feasibility of leaving these service providers? For internet & phone, better service is possible.

  • PhilipMcNulty2 Philip McNulty (@PhilipMcNulty2) reported

    @Plusnet having waited for you to answer and being told that the porting problem is at your end, I’ve now received a message from you asking me to contact you because we have given you the wrong information. No way am I sitting on the phone again for 30 minutes. Call me.

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @Plusnet Hello. Sorry to trouble you but something strange has just happened to my account. All messages to my inbox for May 2022 [including those that had been deleted] have just reappeared as new messages in my inbox. What's caused it. Do you know?

  • alanh47 Alan H (@alanh47) reported

    @Plusnet Some of us had a problem with our email accounts today. Lots of old emails being resent multiple times to our inboxes, emails dated before 23 May 22 missing from our Webmail inboxes etc. We have raised the topic on the PlusnetCommunity Forum. Can someone respond please?

  • Watsley Jay Watson (@Watsley) reported

    @SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.