Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 11/26/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @GigglyMunchkin Plusnet promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent. No broadband, but will not let us leave contract unless we pay for service we have not received

  • rootbeerquin Michael (@rootbeerquin) reported

    The hold music for @Plusnet’s customer support is truly torturous

  • flunny907 Finessa Wallace (@flunny907) reported

    @Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    @Plusnet promised to call me back to update me further and here I am chasing them and being subjected to their crap music blasting in my ear whilst I wait in queue.

  • FromtheLakesx Fromthelakes (@FromtheLakesx) reported

    @Plusnet Thank you. We ended up getting a new router and that seems to have solved a lot of issues. 🤞

  • Sarah_RedMeeple Sarah (@Sarah_RedMeeple) reported

    @Lincs_Kay @Plusnet We got 'live' eventually, I could just do without the 'everyone values their time differently' BS. Give more realistic timescales - don't promise no break in service if that's clearly not going to happen. If you fail to hit them, provide reasonable compensation. Not that hard!

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).

  • mysteriousgal mysteriousgal (@mysteriousgal) reported

    @Plusnet The fraud team told me at the time the credit search would be removed from my credit file - that was in July - its now November and the search is still there. No one seems to every answer on the phone number i was given to contact. Please help get this removed from my file

  • hannna_14 hanna (@hannna_14) reported

    @Plusnet please can someone offer some advice on a problem