Plusnet outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  ruairi (@rspnx) reported 13 minutes ago from Aberdeen, Scotland

  heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

• 
  Phil Murray (@SkelMawhrin) reported 17 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

• 
  Sochima Cyp (@DeredMaxi) reported 28 minutes ago from Aberdeen, Scotland

  @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

• 
  Phil Murray (@SkelMawhrin) reported 32 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

• 
  Miguel Santos III (@MiguelSantosIII) reported 48 minutes ago from Aberdeen, Scotland

  That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

• 
  Hannah ☀️🍉 (@hannahxlouise__) reported 52 minutes ago from Aberdeen, Scotland

  Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

• 
  ruairi (@rspnx) reported 58 minutes ago from Aberdeen, Scotland

  never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jane Davies (@JaneDaviesSheff) reported 5 minutes ago

  @Plusnet do you provide technical support via Twitter??

• 
  Madball (@alantowle) reported 6 minutes ago

  @Tonysmini @OpenreachHelp @VodafoneUK I've no service at all now. Openreach email on Christmas day said ultrafast now enabled. Arranged to transfer. Transfer/activation date was given as 15th and Plusnet ceased old service at that point. Vodafone, after me pushing, give various stories about what is happening

• 
  Cormelius van Tonder (@corneliusvt72) reported 12 minutes ago

  @KateSlaterPR @Plusnet Worst customer service I have come across for a while! Telephone operators rude and unhelpful, plain and simple!

• 
  Tony King (@redfellterrier) reported 15 minutes ago

  Hello @Plusnet, do you ever answer the phone? No support whatsoever from your useless automated chat function ("Joe" is obviously an obstructive computer programme) and no answer when I try to call.

• 
  Deborah Brooker (@DeborahBrooker1) reported 16 minutes ago

  @Plusnet you need to sort out Internet connection problems or at least respond to people who are contacting you.... All troubleshooting advice followed...

• 
  EstrellaSadie 💙 (@estrellasadie) reported 19 minutes ago

  @Firesnakious Maybe check the settings on the new router? My router, provided by PlusNet is awful, and drops out all the time. I keep meaning to replace it.

• 
  Jane Davies (@JaneDaviesSheff) reported 19 minutes ago

  @plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths

• 
  Vick Alex ☕️ (@Vick_Leibt_Dich) reported 20 minutes ago

  Mum says she has paid for this month. Either this is bullshit or plusnet are just this ******* bad. I've tried everything to fix this. I'm surprised it's allowed me on ******* twitter. I'm so angry right now everything is setting me up to fail.

• 
  Charlotte Redmond (@Cha_Redmond) reported 21 minutes ago

  @Plusnet @plusnethelp can someone please contact me regarding the AWFUL WiFi service you are providing. Tried calling on multiple days to only be on hold for in excess of 1 hour to then be cut off.

• 
  Hamishくん🙃 (@Mo84286413) reported 21 minutes ago

  @plusnethelp Hi Plusnet, wonder if you could help me. I'm currently not able to connect to the internet. Is there any issue around my area? I've been kept trying reconnect last couple of hrs but no luck, is it ok to send my details via DM? This in advance.