Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 11/20/2025 20:50

November 20: Problems at Plusnet

Plusnet is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cricketfan82 🇺🇦 🇬🇧🇪🇺 (@cricketfan82) reported

    @Plusnet I'm currently a mobile customer of yours. I've now got a 5G phone. Do you offer 5G services? Thanks

  • 1TD Tom Davies (@1TD) reported

    Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.

  • bex1884 Becky Palmer (@bex1884) reported

    @Maribellmouse @Plusnet I just don’t understand why they wouldn’t have made people aware of the ongoing issues, before accepting new contracts?! Oh the irony….a communications provider, who can’t communicate!!

  • Maribellmouse Marianne (@Maribellmouse) reported

    @292CAN @Plusnet I’m in the same boat. So angry they are continuing to accept port requests when it isn’t working. They have been aware of the issue for some time and still have no idea how long it will take to resolve. Meanwhile we’re all trapped with no data, no texts and our numbers in limbo!

  • Maribellmouse Marianne (@Maribellmouse) reported

    @bex1884 @Plusnet Yes me too. Lots of us in the same boat and it’s absolutely shocking service that they have no idea when they can sort it out and seem to have nothing they can do to help us in the meantime!

  • Plusnet Plusnet (@Plusnet) reported

    @ally_mcmurdo Hi there Ally, I'm really sorry about the issue with your number port. Can you please send us a DM with your mobile number so we can look into that and advise further please? - Adam - Plusnet Sheffield

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - you're all talk and no support. How can I cancel my service with you? Without any penalties.

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    Bloody useless telephone service yet again from @Plusnet. #plusnet

  • x23ml X23 (@x23ml) reported

    another HELP txt today says there is once again a fault with the line... but yesterday there were no problems... ????? #Plusnet?

  • nextgenste Sith lord (@nextgenste) reported

    Plusnet routers are garbage homehub 1 and 2 only 1480 mtu better of using another like netgear of asus