Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 12/08/2025 14:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cluelessleigh Leigh (@cluelessleigh) reported

    @Plusnet Hi, I upgraded my broadband with you yesterday and selected the 1st September for an engineer visit but I've been sent a confirmation for the 15th Sep, which isn't suitable - I WFH and have a meeting that morning. There isn't an option online to rearrange. Can you help?

  • rpros13 rpros (@rpros13) reported

    @Jamess_AVFC I’m with plusnet and get signal there. They use the EE network which works there

  • GrishoNico Crow 🛩️🎾🏁 (@GrishoNico) reported

    Hey, @Plusnet , mind explaining what's been happening? Every single day I get scam phonecalls that leave voicemails in Chinese. Used to think it was my number that was the issue. But my brother got a PlusNet SIM for a week for a holiday and within the day - he also started (1/3)

  • ParrotLegal parrotLegal (@ParrotLegal) reported

    Hey @Plusnet - when you've been happy to offer me business broadband for many years, why can't you offer me business mobiles? Either you offer a business service or you don't.

  • suryateja01 RK (@suryateja01) reported

    @Plusnet Its been more than a month, since I cancelled broadband. But, haven't received my refund. Pls help

  • AdamTAshcroft Adam T. Ashcroft (@AdamTAshcroft) reported

    @Plusnet - Ordered fibre broadband and router but the router has not turned up? HELP!

  • LuvbunnySL82 Luv Bunny v2022 🐰🇺🇦 (@LuvbunnySL82) reported

    @EE I am using your network through another provider @Plusnet and my signal is awful. On the EE coverage checker it says 4g coverage is good for my postcode. I can rarely make calls with my mobile though. It’s an iPhone XR. What’s going on?

  • flett_kerry Bardic Twitspiration 🪕 (@flett_kerry) reported

    Is anyone else on Plusnet? Their customer service might be good, but their connection is atrocious...is it just me?

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork If an engineer is needed to resolve an issue, then this is the next step we have to take in order to fix it. I am sorry we've not been able to resolve the speed issue on this occasion. - Curtis, Plusnet Sheffield

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    Plusnet emails not working?