Plusnet outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Phil Murray (@SkelMawhrin) reported 9 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

• 
  Miguel Santos III (@MiguelSantosIII) reported 27 minutes ago from Aberdeen, Scotland

  That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

• 
  Sochima Cyp (@DeredMaxi) reported 30 minutes ago from Aberdeen, Scotland

  @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

• 
  ruairi (@rspnx) reported 32 minutes ago from Aberdeen, Scotland

  heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

• 
  Hannah ☀️🍉 (@hannahxlouise__) reported 39 minutes ago from Aberdeen, Scotland

  Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

• 
  ruairi (@rspnx) reported 46 minutes ago from Aberdeen, Scotland

  never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

• 
  Phil Murray (@SkelMawhrin) reported 53 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Crowther (@MarkTWIC) reported 10 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  -on a beach- (@iamonabeach) reported 11 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Charlotte (@bagpussforeva) reported 15 minutes ago

  @Plusnet thank you for sending me a text at 9am confirming my service has returned yet here I am at 2pm still waiting

• 
  rosie posie (@rosieon25371922) reported 15 minutes ago

  @Plusnet I want my £150 reward. Cough up and stop welching and breaking contract. It is bad faith and appalling behaviour. Sort this out as your team on the phone do not sort this out. They lie and gaslight.

• 
  Craig Jump (@Craig_Jump) reported 16 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet

• 
  BSox T (@BsoxT52516) reported 16 minutes ago

  @MrNickKnowles @SkyUK @skytv Get Plusnet - part of bt - so problems dealt with quickly

• 
  Flower Pot (@FlowerP79667758) reported 19 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Sakana San (@san_san141627) reported 20 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract

• 
  Gary Vince (@garyvince1981) reported 23 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  em b (@emb99483795194) reported 26 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?