Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 02/19/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent Plusnet outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen TV
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rideabike3 rideabike (@rideabike3) reported

    @PaulbernalUK @Plusnet @EE I work freelance & once wrote registered post to CFO of broadband company to say that I would be charging them my hourly rate for any time spent on their mess. I sent them a proforma invoice etc & told them to put me on the approved supplier list. Problem fixed within 48 hrs.

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi, sorry for all the messages but I’m not sure if you see the response via the ticket or not. I have paid the negotiated amount now and have sent a response via the ticket. I am hoping to have the issue resolved & restrictions on my account lifted as soon as possible, please.

  • RobNoLastName Rob (@RobNoLastName) reported

    @nigelwalsh @EE I left them to join PlusNet mobile. It runs on the EE network but less than half the cost.

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet hi please could you help I'm having trouble with my landline phone can't make outgoing or incoming call due to work getting done at home...I book a appointment for someone to look to repair my box and line

  • WTEBN Will 📸 (@WTEBN) reported

    @M0THB0Y @Plusnet I was with them before. The internet speed and reliability was a bit patchy but their customer service was infinitely better than TalkTalk. Unfortunately I have a long time before I can make a change.

  • EssajeeHussein Hussein Essajee (@EssajeeHussein) reported

    @Plusnet I am a business customer. Can my bills be sent to my email every month rather than me have to login and download it?

  • xrachelizabethh 🦋 (@xrachelizabethh) reported

    @Plusnet please explain how when I queried my £37 bill, I was told it would go back down for this month - and yet I've now been billed £47?! This really isn't good enough considering you're quoting £22.99 in every advert!

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet I have sent yet another reply on the question. I have not heard from anyone since your message on 13th May, despite you saying you escalated a complaint. I’ve now received another ridiculous bill which isn’t right and would like a response today.

  • Vixie84 Victoria Wilkie (@Vixie84) reported

    Excellent help from Lavinia @Plusnet. Managed to fix my problem really quickly.

  • CharBinns Char Binns 🏃🏻‍♀️🏳️‍🌈 (@CharBinns) reported

    @HomotopiaFest @Plusnet And @Plusnet if you're going to keep people on hold for an hour, can you at least get more than 4 hold songs?! Listening to the same songs on repeat is making us even more annoyed by your lack of basic customer service...