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Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin
    Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • DeredMaxi
    Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • MiguelSantosIII
    Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • hannahxlouise__
    Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • SkelMawhrin
    Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NeilBradley
    N Ξ I L 🇺🇦 (@NeilBradley) reported

    @Stanley646 @AdobeCare The Plusnet fix worked for me too as I’m also on @plusnet.

  • wriggerz_jonny
    Jonny (@wriggerz_jonny) reported

    @Plusnet Your 0800 432 0200 number has been down all morning. I'm trying to call to find out why the open reach didn't turn up to install my line this morning 8-1pm.

  • BCB244918
    Ben Bolton (@BCB244918) reported

    Phone lines to cust service still down at 2:53pm No acknowledgement or explanation from Plusnet.

  • edwinrmasters
    Edwin Masters (@edwinrmasters) reported

    @Plusnet Is there a problem with customer services phone. I dial but it doesn't ring?

  • DarrellFroud90
    Darrell Froud (@DarrellFroud90) reported

    @Plusnet I've switched to you guys, but my old broadband has turned off and you haven't activated my new service, any chance of it happening?

  • Plusnet
    Plusnet (@Plusnet) reported

    @DamianPHughes back to normal or are you still having any problems? Regards, Emily Plusnet Leeds

  • oSoEclectic
    Once-I-Was (@oSoEclectic) reported

    Hey @Plusnet, email is not allowing login (pop3 and Webmail), and your customer service 0800 number doesn't connect. What's going on please.

  • rillion9
    Tim (@rillion9) reported

    @Plusnet Hi, the problem (whatever it was) has been been resolved. It was just frustrating that I couldn't acccess the internet at the time and i couldn't see anything wrong on my part

  • KristinaBSc
    Krissnikkers/SciFiKriss (@KristinaBSc) reported

    @RudiKershaw @Plusnet Strange as BT owns it they usually get preference when things go wrong... I was with EE but because I could get a better deal with BT who own them as well I went to them... must admit I prefer EE as their customer service is so much better

  • alistairsbrain
    Alistair Cohen (@alistairsbrain) reported

    @Plusnet I've been trying to call any customer service number I can find, but none of them connect. Are you having issues with your customer support today? Can you help me via twitter, or live chat somewhere?