Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 12/22/2025 20:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fooflington 𝙼𝚊𝚝𝚝𝚑𝚎𝚠 𝚂𝚕𝚘𝚠𝚎 🇪🇺🇬🇧🌈🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@fooflington) reported

    @dmchapman Seems I'm an outlier but I've had very few issues with @Plusnet

  • NeanyBa Barney Mc Neany (@NeanyBa) reported

    @gymforthesoul Plusnet works v well for me JD and I'm regularly in the south with no cross border issues or charges. It also uses the EE network which has decent coverage here

  • findmeacrypto findmeacrypto (@findmeacrypto) reported

    @daleh43 @Plusnet Good luck, they promised me a refund and then took a payment the next month instead of refunding me. Shambles of a service.

  • Plusnet Plusnet (@Plusnet) reported

    @LipspeakerLinzi Hi Linzi, I'm sorry to hear you were having issues with your connection yesterday. I can see that there was a drop in connection for around 10 minutes, though it has since come back. Are you still having issues, or has this matter resolved itself? -Tony Plusnet Sheffield

  • seanhannam seanhannam (@seanhannam) reported

    @carolinehannam and I are questioning @Plusnet’s “award-winning customer service.”Notified of Dad’s death at beginning of Oct; he’s since received a letter to say “sorry you’re leaving us”,and a letter from a financial solutions company asking if wants help to pay his £94 bill…

  • deadcosmic Lauren (@deadcosmic) reported

    Still have signal on my sim card been like 3 days… starting to regret plusnet ..

  • 3divred whitey/// (@3divred) reported

    @bessiehodgy We used to be on sky had nowt but trouble changed to plusnet and it has been bang on great customer service too

  • randomfluky Nikki Swinburn (@randomfluky) reported

    @Plusnet hello we got our service turned over to you today but got service. Just wondering if its deffo gonna be switched on at a random time today or not

  • FionaGowenlock Fiona Gowenlock (@FionaGowenlock) reported

    @Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.

  • jonnypmasters Jonny Masters (@jonnypmasters) reported

    Hey @Plusnet our Internet has just gone down. Can you help? #hopingforarescue