Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 11/21/2025 17:25

November 21: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • esorm Matthew Rose (@esorm) reported from Honley, England

    @Plusnet you’ve archived some important emails but kindly advised I can have them restored. Your online messaging and telephony service seems impenetrable to request the restore - can you help?

  • Carl27513 Carl (@Carl27513) reported

    @x_GemGem I just have sky TV and gone up to £62 Internet from plusnet of about £44 and 70 down 18 up

  • BeingEngland english (@BeingEngland) reported from Kennington, England

    @DANIELJAMESREC Great idea. Unfortunately my provider @Plusnet doesn't support short text numbers.

  • TimliSonofGloin Tim Forshaw (@TimliSonofGloin) reported

    @Plusnet Our internet has been down all morning and the Diagnostics bot claims that it will be down until the end of the weekend due to a local incident. Is an agent able to be any more specific in DMs? And is it really going to take that long, or is that just a default estimate?

  • MANDARINLEISURE Martin Thomas (@MANDARINLEISURE) reported

    @Plusnet There goes the internet ‘again’ in LN3 5UD. The house has been checked and cabling to the house has been replaced last time it went off. This has to be an @OpenreachHelp problem

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet are you having problems with broadband in Cornwall? I have no wifi coming in to the house on any of my devices. Have restarted, reset, rebooted etc but with no joy. My post code area is TR18.

  • Plusnet Plusnet (@Plusnet) reported

    @jenningshtg Hey Dan, it's been a while since we last heard from you. Just checking if you still need my help at all? Chelsea-Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @CalJW Hey Calum, it's been a while since we heard from you. Just checking whether you still need any help with this at all? Chelsea-Plusnet Sheffield

  • PeterMo82489180 Peter Morgan (@PeterMo82489180) reported

    @OpenreachHelp How do I solve the Silver Address problem ?? I can’t get a provider to come out and connect broadband! I have tried. Bt,Sky,Virgin,Plusnet ???

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet CAN I JUST HAVE WORKING INTERNET FOR ONE WEEKEND PLEASE! Worst ISP ever. Shocking service, terrible customer service, absolute joke of a company.