Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 03/25/2026 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Moji_Melo Moji. O (@Moji_Melo) reported

    @plusnethelp @Plusnet very disappointed. Internet light still showing red since afternoon and up to now no connection. For the past 6 months I keep calling every week. Terrible customer service, not sure they know what they doing. I need my internet sorted ASAP .

  • whyndham Matt Whyndham (@whyndham) reported

    @pollymackenzie As for subbing the WiFi hub, again this is easy. Might need to write a few numbers down from setup page of existing one, and copy them over, but probably all auto these days. Strictly speaking routers and hubs are different but often in one box. I have a Plusnet 2-box setup.

  • Danjsalt Dan Salt (@Danjsalt) reported

    @RobFZS @virginmedia I am sick of it I think I might go back to ADSL - I never had issues like this with Plusnet

  • T_J_Jones_1997 Thomas Jordan Jones (@T_J_Jones_1997) reported

    @bash183 @virginmedia You'll find internet provider routers/hubs are terrible for reliability and performance. I've had 3 from PlusNet over a 2 year period, gave up in the end and bought a Google Nest Router. No issues since

  • SpaceyDaisyB Tracey Beaven (@SpaceyDaisyB) reported

    @plusnethelp I joined plusnet broadband and have been plagued with problems. I be allowed 10 days for the line to settle but still have constant buffering, poor connection, no connection issues. We have to constantly reset the router -sometimes up to 5 times a day. Advice please

  • wh1974 W@yne Howarth (@wh1974) reported

    @anxietyaloner I recommend @Plusnet. Not sure if the prices but customer service is good

  • MhicMhuirich RozlynMac (@MhicMhuirich) reported

    @AnnCleeves @virginmedia Wouldn’t touch BT, they’re just as bad when things aren’t right. Plusnet are pretty hot on customer service.

  • Alan99860979 Alan (@Alan99860979) reported

    @plusnethelp Hello plusnet Im having trouble paying my bill can someone please help me?! Thanks as its giving me no option online

  • tony_cleaver Tony Cleaver (@tony_cleaver) reported

    @MartinFishHort @bt_uk We use Plusnet which is Yorkshire internet for Yorkshire people. Never had any problem they haven't sorted straight away.

  • afitzgeraldnhs Anthony Fitzgerald (@afitzgeraldnhs) reported

    @Plusnet @plusnethelp awful customer service - my 75 year old “Yorkshire Folk” father waiting for connection since Tuesday am - also spending my time on hold to awful music - it isn’t like the adverts that’s for sure !