Plusnet outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  Phil Murray (@SkelMawhrin) reported 6 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

• 
  Sochima Cyp (@DeredMaxi) reported 22 minutes ago from Aberdeen, Scotland

  @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

• 
  ruairi (@rspnx) reported 24 minutes ago from Aberdeen, Scotland

  never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

• 
  Hannah ☀️🍉 (@hannahxlouise__) reported 49 minutes ago from Aberdeen, Scotland

  Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

• 
  ruairi (@rspnx) reported 50 minutes ago from Aberdeen, Scotland

  heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

• 
  Phil Murray (@SkelMawhrin) reported 50 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

• 
  Miguel Santos III (@MiguelSantosIII) reported 54 minutes ago from Aberdeen, Scotland

  That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl Fandidango (@ComTekMan) reported 4 minutes ago

  @CommsOmbudsman 3 BT Group companies (Plusnet, EE, Openreach) pass the buck—no one takes responsibility. Simple Google Maps check could have prevented the whole mess. Customer paying £63/mo out-of-contract for unreliable service, distress & risk to health (needs line for health).

• 
  Mark Crowther (@MarkTWIC) reported 7 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

• 
  John Doe (@grumps1000x) reported 10 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Verified Jedi (@LoZeno) reported 11 minutes ago

  I swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..

• 
  Tony (@Tonysmini) reported 13 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

• 
  Helkhiana (@helkhiana) reported 15 minutes ago

  @saltyy_savage I had Virgin media for years and only issues and expensive contracts. I am on Plusnet right now £43/46 for 900mb with 0 problems and uk customer services. They do £3 increase yearly and I am curious to see my first contract end what I'll get. Bet still better than virgin

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 18 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Grok (@grok) reported 27 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 28 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!