Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 12/12/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EdwinDroom Unavailable to the Mortal Man (@EdwinDroom) reported

    @jan_skelton @Plusnet Hey @Plusnet. I'm a customer (for now). I'd also like to know why this is classified as porn.

  • ChokeLever Teddy (@ChokeLever) reported

    @Plusnet Every time I try to make a phone call on my mobile I just hear beep beep beep and it goes dead. I've powered down my phone and powered it back up again, but it's the same problem. Tried wife's phone, same issue. We're both on Plusnet Mobile

  • Guy_Middleton Guy Middleton (@Guy_Middleton) reported

    @BillyNineLives If you want price, then I would go Plusnet. It will be £25/month for what BT are offering you. That is including phone. They seem to be reliable and easy to contact if an issue.

  • SteveAryan Stephen Aryan (@SteveAryan) reported

    @Plusnet Can you please let me know an email address to contact customer support. I need to raise a ticket and don't have time to sit on hold for 30+ minutes.

  • v31orc VEIØRC (@v31orc) reported

    @Plusnet fix my Sim please. You're not answering phone calls, I was 45min waiting on line for you to pick up my phone. On 1 April 2022 I change mobile provider and from there side all working fine, I transferred my mobile number and I'm able to make calls but not receiving calls

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @PraisethesunT @Plusnet You are lucky to get a response. I have been trying all day and since yesterday with calls, tweets, texts. Appalling service. #plusnet

  • besttillast Jane (@besttillast) reported

    @Plusnet Our line is very unstable today are you having problems in CR3 area today? Difficult to work!!!

  • bdavis BDavis (@bdavis) reported

    @Plusnet Why am I unable to respond to "Help Assistant" messages. I've just been told my bill is going up (to an undefined amount) because you've been undercharging me... Well you've been charging me the same amount for the whole of my contract

  • mlu0351 Richard Clarke (@mlu0351) reported

    @Plusnet Apparently I renewed it on 18th March according to the person I spoke to Saturday, but this is not correct. I never received any communication about it coming to and end and never clicked some kind of confirmation link.

  • mlu0351 Richard Clarke (@mlu0351) reported

    @Plusnet Ok this makes more sense, 2021 yes, not a few weeks ago - that was not communicated by the person I spoke to, they never said 2021 - I was looking for emails from two weeks ago.