Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Portlethen, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Portlethen, Scotland
Latest outage, problems and issue reports in Portlethen and nearby locations:
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Sochima Cyp
(@DeredMaxi) reported
from
Aberdeen, Scotland
@TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.
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Hannah ☀️🍉
(@hannahxlouise__) reported
from
Aberdeen, Scotland
Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off
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Phil Murray
(@SkelMawhrin) reported
from
Aberdeen, Scotland
@ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues
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ruairi
(@rspnx) reported
from
Aberdeen, Scotland
heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE
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Miguel Santos III
(@MiguelSantosIII) reported
from
Aberdeen, Scotland
That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!
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Phil Murray
(@SkelMawhrin) reported
from
Aberdeen, Scotland
@ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Benstead
(@ashleybenstead) reported
@Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?
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Jac2017
(@Jacdee2017) reported
@GigglyMunchkin Plusnet promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent. No broadband, but will not let us leave contract unless we pay for service we have not received
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Michael
(@rootbeerquin) reported
The hold music for @Plusnet’s customer support is truly torturous
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Finessa Wallace
(@flunny907) reported
@Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
@Plusnet promised to call me back to update me further and here I am chasing them and being subjected to their crap music blasting in my ear whilst I wait in queue.
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Fromthelakes
(@FromtheLakesx) reported
@Plusnet Thank you. We ended up getting a new router and that seems to have solved a lot of issues. 🤞
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Sarah
(@Sarah_RedMeeple) reported
@Lincs_Kay @Plusnet We got 'live' eventually, I could just do without the 'everyone values their time differently' BS. Give more realistic timescales - don't promise no break in service if that's clearly not going to happen. If you fail to hit them, provide reasonable compensation. Not that hard!
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chris 💉 x 3
(@sketchseven) reported
Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).
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mysteriousgal
(@mysteriousgal) reported
@Plusnet The fraud team told me at the time the credit search would be removed from my credit file - that was in July - its now November and the search is still there. No one seems to every answer on the phone number i was given to contact. Please help get this removed from my file
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hanna
(@hannna_14) reported
@Plusnet please can someone offer some advice on a problem