Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 09/13/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • davidrsim David Sim 🕊️ (@davidrsim) reported

    @Plusnet Thanks - SIM arrived today. Some feedback... the default sign up option shouldn't be to transfer the number before the SIM arrives, or at least it shouldn't be without a warning that it might result in significant loss of mobile service. If I'd known I'd have waited to transfer.

  • minkaur5 Minreet Kaur (@minkaur5) reported

    @Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.

  • FlappyBerk Christian (@FlappyBerk) reported

    @Plusnet Pages taking considerably longer to resolve, and the "guaranteed minimum speed" in my control panel magically reducing since I joined... After two OpenReach engineer visits, I would really like this issue to actually be resolved.

  • WazaParkes Waza (Terry) Parkes (@WazaParkes) reported

    Hi guys got some Internet issues thanks plusnet, so going to be dark for a few days hopefully it's fixed in 3 days as they promised but who knows. Pray for me hahaha

  • Abcmsaj Alex Dixon (@Abcmsaj) reported

    @CuckooInternet Hey... put my postcode into your site and it says I can get 18-80Mbps - Currently I'm with Plusnet and get 20Mbps MAX - would that be the same with you - you don't attempt to connect me to the faster cabinet down the road from me?

  • someothersam Sam (@someothersam) reported

    Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.

  • louisejm19 Louise Morris (@louisejm19) reported

    @Plusnet absolutely shocking customer service! Our broadband has been off all week, I can't find anyone to speak to. Your 'bot' keeps telling me it'll be put back on by 7pm on 3rd. As it's now 8pm on 3rd !!! Disgusted.

  • Plusnet Plusnet (@Plusnet) reported

    @Nichlosallsorts Hey there Nicholie, I'm sorry to hear regarding issues with your router, please can you send us a private message with your username, so we can investigate this further for you. Thank you - Liam, Plusnet Sheffield.

  • EliGabrielHare Gabriel & Hare (@EliGabrielHare) reported

    Almost fooled me but I asked questions and how could I prove they were genuinely from Plusnet. They couldn't, they also had a bogus name for me too. Check your customer protection please @Plusnet

  • RikiCochrane Riki Cochrane (@RikiCochrane) reported

    @Plusnet Can you please email me - you have my email address on your records and I will then be able to reply? I am stuck in South Africa and need to discuss my service with Plusnet. Please do not ask me to use your horrible portal system !