Plusnet

Plusnet Outage Report in Portlethen, Aberdeenshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Portlethen, Aberdeenshire, Scotland 02/01/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Portlethen, Aberdeenshire, Scotland

The most recent Plusnet outage reports came from the following cities: Aberdeen.

Loading map, please wait...
City Problem Type Report Time
United KingdomAberdeen Internet
United KingdomAberdeen TV
United KingdomAberdeen Internet
United KingdomAberdeen Wi-fi
United KingdomAberdeen Internet
United KingdomAberdeen E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

  • rspnx ruairi (@rspnx) reported from Aberdeen, Scotland

    heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

  • DeredMaxi Sochima Cyp (@DeredMaxi) reported from Aberdeen, Scotland

    @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

  • MiguelSantosIII Miguel Santos III (@MiguelSantosIII) reported from Aberdeen, Scotland

    That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

  • hannahxlouise__ Hannah ☀️🍉 (@hannahxlouise__) reported from Aberdeen, Scotland

    Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

  • SkelMawhrin Phil Murray (@SkelMawhrin) reported from Aberdeen, Scotland

    @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tonywithers14 tony withers (@tonywithers14) reported

    @Plusnet Done all checks reset the router nearly every day,line has been repaired outside which was thought to be the issues. I believe it’s the router as I never had any issues with BT my previous providers. I have to switch WiFi off and use my mobile data frequently I wish to cancel

  • chezsherry Sherry Harris (@chezsherry) reported

    @Plusnet what is the email/street address for your broadband service? Cannot find it anywhere.

  • Sheikh_Anvakh Sheikh Anvakh - القط يريد الطعام مرة أخرى (@Sheikh_Anvakh) reported

    @rosemaryhopkin Or possibly a fault. Virgin are a problem at times. With others could also be an equipment fault at the exchange. Raise a fault ticket with your ISP. We had intermittent problems a few years ago with the Plusnet equipment at the local exchange.

  • 2mimik Maria (@2mimik) reported

    @Plusnet broadband down since 1.35 am and still not recovered. Tried to connect to your website with mobile data but process too complicated to follow. What happened to raising a simple support ticket?!!

  • cursormundi Brian McMahon (@cursormundi) reported

    Outages around Hemel Hempstead affecting @Plusnet ISP service for the last 24hrs.

  • MarkR35197214 Mark R (@MarkR35197214) reported

    @Plusnet morning. Been away for 5 days, got up this morning with Alexa shouting at me that she can't connect to Internet and it appears it's down to all my devices. Checked line and all connections and restarted router and reset it to. No luck. Any ideas. Thanks

  • rebeccalittle73 Rebecca (@rebeccalittle73) reported

    @Plusnet really hoping that after over a month to be connected you don’t let me down. Today is the day and still no connection. Hoping you don’t wait until 11.59pm but going by my experience so far I’m fearing the worst!

  • graftoverflow Alex Thomas (@graftoverflow) reported

    @Plusnet Thanks guys, I went through the helper many times, I think there was a service outage, not my actual router

  • HaughtonEoin nighthawk (@HaughtonEoin) reported

    Hey @Plusnet service has completely gone down in tooting. Tried restarting to no avail.

  • kafkatopia Ted Kaczmarek (@kafkatopia) reported

    @plusnet ignoring obligations to customer = corporate policy. How are they in business ?