Plusnet outages and service status in Portlethen, Scotland

Problems in the last 24 hours in Portlethen, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Portlethen, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Portlethen, Scotland

Latest outage, problems and issue reports in Portlethen and nearby locations:

• 
  ruairi (@rspnx) reported 1 minute ago from Aberdeen, Scotland

  heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE

• 
  Hannah ☀️🍉 (@hannahxlouise__) reported 8 minutes ago from Aberdeen, Scotland

  Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off

• 
  Miguel Santos III (@MiguelSantosIII) reported 25 minutes ago from Aberdeen, Scotland

  That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!

• 
  Sochima Cyp (@DeredMaxi) reported 32 minutes ago from Aberdeen, Scotland

  @TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.

• 
  Phil Murray (@SkelMawhrin) reported 43 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues

• 
  ruairi (@rspnx) reported 47 minutes ago from Aberdeen, Scotland

  never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp

• 
  Phil Murray (@SkelMawhrin) reported 58 minutes ago from Aberdeen, Scotland

  @ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave O’ Connor (@piercepower222) reported 2 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

• 
  Alan (@metalheed) reported 2 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Flower Pot (@FlowerP79667758) reported 5 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Alison Lees (@AlisonMLees) reported 6 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Louise Edwards (@LouiseE53079472) reported 6 minutes ago

  @Plusnet I want to know why my restrictions haven't been lifted on my Broadband wifi. I paid nearly £50 yesterday for a service I'm not getting.

• 
  alyson (@AlysonAjm) reported 7 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Cliffy (@radagastcb) reported 8 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 8 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Caroline (@CraftyGirl1460) reported 10 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Cyberax (@CyberaxUK) reported 12 minutes ago

  Hey @plusnet - sent a DM yesterday could someone help with it please?