Plusnet outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

• 
  Sarah P (@sassycat60) reported 12 minutes ago from Plymouth, England

  Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

• 
  Gregory Baser (@gregorybaser) reported 16 minutes ago from Plymouth, England

  @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

• 
  Mike P (@BuryCasual87) reported 29 minutes ago from Plymouth, England

  @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

• 
  Mike P (@BuryCasual87) reported 37 minutes ago from Plymouth, England

  Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

• 
  Mike P (@BuryCasual87) reported 41 minutes ago from Plymouth, England

  Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

• 
  Mike P (@BuryCasual87) reported 41 minutes ago from Plymouth, England

  @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

• 
  Mike P (@BuryCasual87) reported 44 minutes ago from Plymouth, England

  Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

• 
  Andy Coxon (@andycoxonuk) reported 52 minutes ago from Plymouth, England

  @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hazzy (@HazzyG123) reported 5 minutes ago

  @Plusnet My service is activated, it was sorted Tuesday this week.

• 
  Dog off the leash. (@paulturner2012) reported 7 minutes ago

  Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

• 
  IMDANM (@IMDANM) reported 13 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  em b (@emb99483795194) reported 13 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  GlutenFreeReviews (@GlutenReviews) reported 15 minutes ago

  @Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.

• 
  Bri 💙 (@OriginalBigBri) reported 18 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  Jake (@jakehumphrys) reported 25 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Rob Shelley (@ITVRobShelley) reported 25 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 26 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 29 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?