Plusnet

Plusnet Outage Report in Plymouth, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Plymouth, England 05/09/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • sassycat60 Sarah P (@sassycat60) reported from Plymouth, England

    Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from Plymouth, England

    @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @chipnamstone Hi there, I'm really sorry about the continued loss of signal, engineers are still working on a known issue in your area and we're hoping to have that resolved by tomorrow. Apologies again for the disruption that must be causing you. - Adam - Plusnet Sheffield

  • PlumTory ToryPlum #IStandWithJeremyCorbyn (@PlumTory) reported

    @UKLabour Even if this wasn't disingenuous and didn't look like a contact us icon on a support page for plusnet (such is your inspiring new colour scheme), this is just so tepid and uninspiring. Rather than an alternative transformative vision, you're offering me an extra £50. Shove it.

  • LiosaMGC *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @SketchNI @Plusnet i'd be happy with what we're paying for tbh, but we're not even getting that, they asked me to bring my desktop downstairs last time and connect my pc directly to the router...i was like not possible babe its connected to the wires through the damn walls

  • Plusnet Plusnet (@Plusnet) reported

    @Linda224422 We do appreciate your loyalty and do our best to offer the best price we can for our existing customers. If you're a loyal customer, I'd suggest having a chat with our customer options team to see if there's anything better we can do. - Cal, Plusnet Leeds

  • TedUrchin Ted Smith 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!

  • SketchNI Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Nah, it's all about profit. Good customer service is bad for profit

  • hookandpinweb Christine (@hookandpinweb) reported

    @ReetNortherner4 Must be the area - BT was insanely good when we had it. I can’t understand why the internet is so poor on PlusNet

  • Linda224422 Linda York (@Linda224422) reported

    @Plusnet I am nearing the end of my contract and have had an email. I don't understand why loyalty doesn't get the best deal!!! I can complete it via the email for £26.99 but if I'm a new customer it's £24.00

  • ThatOrcadianGuy ThatGuyFromOrkney (@ThatOrcadianGuy) reported

    @Plusnet how come your site says contact is 9-6 on a Sunday yet when I call up it says your closed? Been trying to sort out an issue for the last 4 weeks, yesterday was told I'd get a call back within 24hrs...guess what...it's been 24hrs and still waiting on that call 🙄

  • thomtheknight Thom Knight (@thomtheknight) reported

    @LiosaMGC @Plusnet I have PlusNet and have found their website support very good, would recommend contacting them through that.