Plusnet outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

• 
  Gregory Baser (@gregorybaser) reported 7 minutes ago from Plymouth, England

  @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

• 
  Mike P (@BuryCasual87) reported 13 minutes ago from Plymouth, England

  Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

• 
  Mike P (@BuryCasual87) reported 16 minutes ago from Plymouth, England

  Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

• 
  Mike P (@BuryCasual87) reported 19 minutes ago from Plymouth, England

  @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

• 
  Mike P (@BuryCasual87) reported 26 minutes ago from Plymouth, England

  @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

• 
  Mike P (@BuryCasual87) reported 27 minutes ago from Plymouth, England

  Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

• 
  Sarah P (@sassycat60) reported 35 minutes ago from Plymouth, England

  Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

• 
  Andy Coxon (@andycoxonuk) reported 50 minutes ago from Plymouth, England

  @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ann Jones (@littlehaven2014) reported 7 minutes ago

  @Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.

• 
  Kyle Ralph (@KyleRalphtdtr) reported 7 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Alyssa Jade C (@AlyssaJade7274) reported 7 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Oliver Bloom (@OliverBloomART) reported 8 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  Jason F (@jasonFr54781642) reported 10 minutes ago

  @Plusnet trying to cancel to travel abroad will have no fixed address, I waited for 15 mins on the phone then got cut off, I dont think #plusnet want me to leave. Is there an easier way to cancel thanks.

• 
  Sakana San (@san_san141627) reported 12 minutes ago

  @Plusnet is there any way I can just text or email you as I am too distressed to phone you. Things have happened and I need to cancel my contract

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 13 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Greg Ingham (@GregIngham1) reported 18 minutes ago

  @Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..

• 
  Edward Grefenstette (@egrefen) reported 20 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Widge80 (@wendy4robbie) reported 22 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!