Plusnet

Plusnet Outage Report in Plymouth, England

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The latest reports from users having issues in Plymouth come from postal codes PL4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Plymouth, England 01/12/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Plymouth, England

The most recent Plusnet outage reports came from the following cities: Plymouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Internet
United KingdomPlymouth Total Blackout
United KingdomPlymouth Internet
United KingdomPlymouth Internet
United KingdomPlymouth TV
United KingdomPlymouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Plymouth, England

Latest outage, problems and issue reports in Plymouth and nearby locations:

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service

  • gregorybaser Gregory Baser (@gregorybaser) reported from Plymouth, England

    @Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔

  • sassycat60 Sarah P (@sassycat60) reported from Plymouth, England

    Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    @Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Is anyone else having problems with plusnet ? For days now the connection has been poor, about 20mins a time untill it cuts out and stops working. I joined plusnet because I was told it had real people on customer support. Turns out I was wrong and the usual automated nonsense

  • BuryCasual87 Mike P (@BuryCasual87) reported from Plymouth, England

    Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from Plymouth, England

    @plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MCarley1983 MarkCarley (@MCarley1983) reported

    @__TheSeeker__ Had problems with them for years same old **** they feed you every time. Went over to @Plusnet found them a million times better.

  • gilby1985 Sarah-jayne Gilbert (@gilby1985) reported

    @Plusnet @plusnethelp We work from home and depend on the internet for work and for the children to complete school work. And you are still charging us for a service you cannot provide! One day you tell us you will pay for any data we have to buy to ensure we can still work and the next you retract.

  • DianeCairns Diane Cairns (@DianeCairns) reported

    @Plusnet I’ve been contacting yourselves since 12th January 2021 through various means but still cannot get anyone to respond. This means I’m currently paying for a service I’m not receiving. Surely this lack of intervention is unethical.

  • gilby1985 Sarah-jayne Gilbert (@gilby1985) reported

    @Plusnet no internet for 4 weeks due to you disconnecting us. You are still taking our money but cannot resolve the issue! Absolutely abysmal! We are about to loose our jobs as we work from home!

  • lataja2013 kialayla (@lataja2013) reported

    @Plusnet no option to DM. Only been with you a couple months but not had 1 day without problems. No Internet in any of the bedrooms (in a bungalow) and even the lounge is continually buffering. Can't watch 1 program without it stopping after a couple sentences. Not good at all.

  • mpatton2511 Mike Patton (@mpatton2511) reported

    @bt_uk On hold for 40 mins the other day and over 20 mins now. I think they need more than one person in the UK answering the phones! This lack of service really makes me long for PlusNet

  • icezebra99 Kirren Dharamsi (@icezebra99) reported

    @DavidPalman I like Plusnet, their customer service is pretty decent and you get BT Sport for a reduced price.

  • PeterMaude Peter Maude (@PeterMaude) reported

    @GlennPegden @BlueTeamHackers Such a good point, could I get my mother in law to use a password manager (not a chance). I could convince her to write the passwords down and ensure plusnet (still storing pwds in tbe clear) has its own. Yes

  • tillaay_greer Tilly Greer (@tillaay_greer) reported

    @Plusnet broadband is actually dog ****

  • therealwaynemcc Wayne McCarron (@therealwaynemcc) reported

    @Plusnet - New customer with a "guaranteed" down speed of 59.6mbps but getting less than 20mbps. I find the service less than satisfactory. Having to repeatedly chase a solution with your CS team, get nowhere, and be warned of a potential £65 charge is unacceptable. #SortIt 🤬