Plusnet Outage Report in Plymouth, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Plymouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 05: Problems at Plusnet
Plusnet is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Plymouth, England
Latest outage, problems and issue reports in Plymouth and nearby locations:
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
@Plusnet Any idea what's going on with your service? The WiFi keeps cutting out numerous times a day and even numerous times an hour. All day yesterday it was doing it and once again the same this morning. Getting quite annoying now
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Andy Coxon
(@andycoxonuk) reported
from
Plymouth, England
@plusnethelp @Plusnet hi, everytime I call your technical helpline it rings once then goes silent. My WiFi isn’t working. Please help
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Woke up this morning with really poor WiFi from @Plusnet. Never had any problems before today. Anyone else having a problem? Noting will work via WiFi? Even my Google chrome won't play the radio it's that poor? Not good
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Gregory Baser
(@gregorybaser) reported
from
Plymouth, England
@Plusnet Once again. no broadband, more minusnet than plusnet. No help available until tomorrow. More than dissatisfied and disappointed. 😔
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Sarah P
(@sassycat60) reported
from
Plymouth, England
Very disappointed with @Plusnet customer service today. Arrogant male talking over me, not at all helpful. @plusnethelp
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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chunkyboy
(@chunkyboy88) reported
@Plusnet Maybe try and solve the massive outage thats been going on for days first than peddling the governments krap
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Website Copy & Bio Copywriter 🖥
(@gillianography) reported
@CateMosse @Plusnet @plusnethelp Or not so good as the internet is still down.
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Philip I Wilson
(@internetsense) reported
from
Belfast, Northern Ireland
@Back_Two_Mee @Complyorcry Sounds wild. I go low low on all these things. Cancel ❌ them, move them. Talktalk or Plusnet (Plusnet is BT) use Now tv rather than Sky Sports etc etc
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Hanna (Germander Cottage Crafts) 🧶
(@GermanderCC) reported
@OneCreativeCat1 @VodafoneUK I was leaving them for plusnet mobile and the guy said "mmm you do know they're just a piggy back company though?" Yes but significantly cheaper and much better service.
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mlu035
(@mlu0351) reported
@plusnethelp Router factory reset, still no broadband. Already spent an hour on hold to get through to customer support this morning to be told it’s a DNS issue in Plusnet infrastructure. Please don’t tell us it’s fixed when it isn’t.
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Wayne McCarron
(@therealwaynemcc) reported
@Plusnet By far the worst ISP I have ever come across. Avoid plusnet at all costs.
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Ben Speake
(@ReachBenSpeake) reported
@plusnethelp @Plusnet @BTCare shocking levels of service - no one picks up the phone, BT as Plusnet is a subsidiary please sort yourselves out!
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Rosie BM
(@RosieBM11) reported
Moved into new house and no WiFi - please help @Plusnet I have work on Monday??!!
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Amanda Davies
(@AmandaTyDwr) reported
@timbo19652 @plusnethelp Glad you’ve been able to sort it. Plusnet have just told me that they’ve identified a fault with our phone line?!? And a target of midnight Tuesday for an engineer to look at it.... not sure how we can work from home with this kind of service?!
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Plusnet Help
(@plusnethelp) reported
@doc_matt_jacko Hi matt, I've received an update stating that this should now be resolved. Please give your router a master reboot and let us know if the issues are ongoing. -Adam - Plusnet Leeds