Plusnet Outage Report in Penrith, Cumbria, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Penrith, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Penrith and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Narmeen~*~*🌱
(@NarmeenRehman) reported
@Plusnet hi, if I get a 30day sim, when do I need to cancel if I don’t want another 30days please?
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shaun
(@secretagent00sg) reported
@Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?
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Ian John
(@inacentre) reported
@Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍
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Nick Cunningham
(@MrYiff) reported
@GeekByteUK Welcome to my world of Plusnet, they tried sending out a "new" router that helped a little bit, switching to vodafone in a couple of weeks as for less than what I currently pay I get a better router that includes backup 4g if it has issues
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Matt Fleming
(@MatthewHenry) reported
It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband
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PE Rowland
(@PHSPEROWLAND) reported
@Plusnet can you help, haven’t received my router, can’t log into my bill but I’ve been charged for the first 2 months. 😬
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Jon Freeman
(@TheJonFreeman) reported
@Plusnet I still have no mobile signal here in EX4 5DE, fifth consecutive day. I need a phone for my work. Maybe get this sorted soon?
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Syed S Huda
(@samsul73) reported
@Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.
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Anthony Polson
(@BW400CN) reported
@englishgirlm8 Phone £50? If it’s a landline you should change to PlusNet. It’s £25.99 a month for unlimited high speed broadband and includes landline rental. PlusNet is owned by BT. Service is excellent. 100% UK call centres and my broadband speeds are 3x faster than with BT.
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TreeHouseBookshop #MusicMatters 🇺🇦
(@TreeHouseBkshop) reported
@patrickkincaid I stick with BT because my broadband is super-reliable and I like the TV bit that comes with it. But we have PlusNet at the shop, never had any problems. BT customer service is soooooo bad.