Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (68%)
• Wi-fi (14%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Community Discussion

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

• 
  𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported 46 minutes ago from Milford Haven, Wales

  @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Marcus Green (@HelloFromMarcus) reported 7 minutes ago

  @MartinKPearson @Plusnet 33 without service 10 of intermittent. Can't say I am delighted, nor that they have done me proud. Time to move supplier.

• 
  Steph Thorpe 💙 (⧖) (@StephBirdArt) reported 8 minutes ago

  @Plusnet I am sorry but this email issue is beyond a joke now. We use your service for our business and this is now costing time and money. We still cannot use our emails and we use a client as you have been suggesting.

• 
  Grandad Martin 👴🏻💙 (@MartinKPearson) reported 10 minutes ago

  @Plusnet @HelloFromMarcus ...how many hours without service now Marcus??

• 
  phil evans (@phil916) reported 11 minutes ago

  @Plusnet @plusnethelp When are you going to fix your email system - its been down for 2 days now?

• 
  The Jacksons (@jackson25861362) reported 12 minutes ago

  @Plusnet is there anyway to get my reward as I’ve missed it by a few days? Didn’t realise I had to claim it, assumed it was automatic. I’ve already had to fork out for a new (non Plusnet), router as the two you’ve previously sent have never work properly.

• 
  Tom Spaceman (@tom_spaceman) reported 13 minutes ago

  @Plusnet Just been informed that Plusnet are no longer happy to support my Fibre to the Premises and that I should move to BT when my contract runs out in January. Thanks Plusnet, I really feel valued as a customer.

• 
  Helen (@Helenintgarden) reported 16 minutes ago

  @Plusnet Thankfully my messages have both been sent now... We use an email client and messages are a bit unpredictable but seem to get through eventually... I was just relieved to find out that it wasn't a problem with my phone...

• 
  Helen M (@HelenMy48) reported 17 minutes ago

  @Plusnet This hasn't worked for me. I have two email clients on different devices. Neither are working. Both tell me to sign in and when I try it tells me my password is wrong. I tried to set up a different client. It told me it couldn't connect to the server.

• 
  Arta (@Arta_Crossman) reported 17 minutes ago

  @Plusnet hi, my internet is so slow I'm having to tweet this complaint using data. It's about 0.5bps on average. And this is after waiting two months to just be connected. What can you do? Not being given the speeds promised at all.

• 
  💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺 (@mcbrit2) reported 21 minutes ago

  @Plusnet @HowardJEvans Hi, the complete lack of meaningful information about the email failure is appalling!! Messages every 12 hours with no meaningful content are a complete insult to your customers. Someone needs to make a full statement about what has happened and if/when service will be restored.