Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 03/04/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?

  • PeterHydes Peter Hydes (@PeterHydes) reported

    @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    @AndrewTait1973 @Plusnet @plusnet continuing problems this morning with dropped server connections, repeating my plea for you to use SM to explain to your customers what is happening. No response to DMs. Not your finest hour.

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • PhotosOfFoxes FoxesandMore (@PhotosOfFoxes) reported

    @Plusnet Have you at any point acknowledged this mess and given a time for resolution?

  • fraserboyd fraserboyd (@fraserboyd) reported

    @DAW4 @Plusnet It's getting ridiculous now. That's been 40 hours with no email service at this point.

  • mungerville craig branson (@mungerville) reported

    @Plusnet @HomesPJ Your fix is actually going backwards. Could log in early this morning and send mail. Haven’t been able to do either since 10am. Why is your fix making things worse? Just answer the questions your customers are asking. STOP WITH THE GENERIC RESPONSES 🤬 #plusnet #plusnetdown

  • adechapmanlaw Adrian Chapmanlaw (@adechapmanlaw) reported

    @DanielRoyParkin @juicebroadband @Plusnet Yeh don't blame you, plusnet have been fantastic, customer service is great. Hoping juice broadband live up to the promises!

  • mungerville craig branson (@mungerville) reported

    @Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough