Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 02/02/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucyellis94 Lucy Ellis (@lucyellis94) reported

    @Plusnet why make promises you can’t keep? Especially when it’s to do with a business that needs your service you continuously promise. Awful service.

  • veritysmart Verity Ⓥ ♿️💙🇺🇦🏳️‍🌈🇪🇺#FBPE (@veritysmart) reported

    @Plusnet Help ticket has gone dead with zero response. Still no clearer now with the charges in your billing system under vague descriptors. You could put any old charge on there and customers would be no wiser. I’m showing my evidence to my bank. I don’t believe this is legal!

  • domandcats Dom and Cats (@domandcats) reported

    @jomarshall2 Think mine is around £35 per month with PlusNet for unlimited fibre broadband plus a basic phone package that never gets used. Basically I swap between them and BT each time the introductory deal expires (12-18 months)

  • daveonlimegreen Dave (@daveonlimegreen) reported

    @Plusnet hi. Honest answer please. Has my sped been cut since I notified that I was leaving plusnet? Suspiciously our speed has dropped so slow in the last week that I find it hard to believe not

  • evilcrumpet TardisMechanic (@evilcrumpet) reported

    @Plusnet Hi, I'm having 3MB p/s in Swansea, has been like it for two days. Any known issues?

  • rainbagel Rachael Smith (@rainbagel) reported

    @Plusnet hi, I just changed my mobile plan online but accidentally changed to a 12 month contract instead of 30 days. Can I cancel and do it again? Thanks

  • KateAshtonButl1 Kate Ashton-Butler (@KateAshtonButl1) reported

    @Plusnet I have been messaging you for hours and have heard nothing back. My internet went out, came back and is now running slow again. This has been going on since March 15th.

  • CazUG Caz UG (@CazUG) reported

    @Plusnet why is it so damn hard to pay my bill with you. Cant do it online and I have spent most of the last couple hours on hold to you.

  • Cazzabella83 Carrie (@Cazzabella83) reported

    @Plusnet But when I explain this problem to an advisor I get sent a link that logs me in easily.....after I’ve paid!

  • Plusnet Plusnet (@Plusnet) reported

    @mikos I'm really sorry to hear about this, if there's anything I can do just let me know. You can rather keep everything as it is or speak to our Retentions Team to cancel your account on 0800 013 2632. - Curtis, Plusnet Sheffield