Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 10/23/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ladthaks_k kriti lad (@Ladthaks_k) reported

    @plusnethelp A joke to give £10 for elderly people as faulty line. What are elderly suppose to do know, cannot go out as of Corona, watching tv all day is boring as rubbish on tv. Plusnet is terrible waited just over 30mins on phone just to hold

  • h00kedwithlove Handmade by Marie (@h00kedwithlove) reported

    @Plusnet So I rang to have plus net installed ( I am moving into a new build with bt line installed ) but was told I have to pay £49 for installation when it should he free! Loss of a committed customer 😕

  • BigBroVegan BigBroVegan🌻🇪🇺 (@BigBroVegan) reported

    @Plusnet Hi. I left your mobile company on Jan 6th but you're still charging me. How the heck can I contact you to discuss this problem when I can't call the 0800 or 0345 140.. numbers from Sweden? You don't have any other method on contact on your website.

  • JessieTrueCrime 🌸 Jessica 🔍 (@JessieTrueCrime) reported

    @plusnethelp Unfortunately the morning is long gone and I am still without internet and unable to work from home. Unfortunately if this isn’t resolved before the weekend I will have to look into switching to another company because I have had nothing but problems with Plusnet so far

  • Myop90208356 Anon Amos (@Myop90208356) reported

    @Plusnet *******, what planet you on? I’d have to earn £4.5k per month to achieve that.

  • mindthegap2018 MindTheGap (@mindthegap2018) reported

    @Plusnet I spoke with one of your Operators who was extremely rude, and untechnical. He refused to help bcos i was challenged him to explain to me the need to reset my router. Absolute disgrace. My internet speed still slow!! 👎😡

  • Hartforddude Paul Dicken (@Hartforddude) reported

    @plusnethelp Why is the #Plusnet broadband service so flaky ? I moved from a superb service from #BT to a much lower than “guaranteed” PlusNet service to save money...false economy. You get what you pay for...One day the speed is ok, the next it’s below 10Mbps

  • tynaghtina tynaghtina (@tynaghtina) reported

    @orsolyakasa Same issue here @plusnet factory reset, spoke to customer service still no access to WiFi I've paid for since 14th feb

  • PhoenixJo2010 Jo Ⓥ (@PhoenixJo2010) reported

    I’m switching mobile provider (@asda_mobile to Plusnet). I still have credit on my Asda account & would like to donate this to charity. Problem is that Asda don’t allow text donations to short numbers. What can I do? Any advice would be really appreciated, thanks @MartinSLewis

  • MrsLcom1 Mrs_L.com (@MrsLcom1) reported

    @Plusnet quick question why am I paying u £40 ish a month for “fibre” speeds when I can get it for 1/2 the price with guaranteed speeds?? Shocking customer service #broadband #CustomerService