Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/18/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WizeOnline43 John (@WizeOnline43) reported

    Hey @Plusnet Tried to sign up to have you as our broadband provider last night. Your website said it could not process our order at this time after taking payment details. Customer services say our money is in a holding account and will take a week to return to us. @plusnethelp

  • Terry_Parke Terry P (@Terry_Parke) reported

    @Plusnet @plusnethelp award winning service? really? my broadband hasnt been stable since it was installed a month ago. I previously had really good stable service with another provider, but since with Plusnet, its been crap. Why do i have to keep chasing a fault?

  • CakesChaos Lord Chaos of Cake (@CakesChaos) reported

    Hey @Plusnet and @WeAreOpenreach Today i'll be speaking with Ofcom. I'm done playing with both of you now. 3 months later, still no fix.

  • thedumbwaiter Doctor Chipinski (@thedumbwaiter) reported

    Hey @Plusnet your internet and/or router is garbage. Again.

  • johnmclear John McLear (@johnmclear) reported

    My EE / Plusnet service has dropped in South Tenerife ;\ Can't get it anywhere on the island. Oof ;\

  • PBarrett8 P Barrett (@PBarrett8) reported

    @Plusnet Simple messages....like most of the time our broadband doesn't work!

  • MollyPrivett mol (@MollyPrivett) reported

    @ffabulois I’m with Plusnet because they pride themselves on their customer service & I’ve had no issues for the past year! We don’t game or stream on more than 1 device at a time though usually so it might not be suitable for your household. Good luck!!

  • BrightKnight15 BrightKnight (@BrightKnight15) reported

    @EveryCountry @bt_uk They're all bad. Left Sky due to issues, now Virgin media don't even respond when you complain about speed dips & intermittent loss of connection. Been months, & notified they are still processing my complaints about not hearing from my complaints! Plusnet?

  • Loz82xx Laura 🖤 (@Loz82xx) reported

    @Plusnet please can you tell me how I can make payment online as your online payment system is STILL not working!!! When will this be fixed? People don’t always have time to sit on the phone!

  • cluffy84 Cloughie 🏆 (@cluffy84) reported

    @ShellEnergyHome I have now had enough of Shell Energy Broadband! I desperately want to return to @Plusnet. I wish I'd never left them. I never use wifi on my phone, neither does my wife. The only things that now use the wifi provided by Shell is the Amazon stick and the.. (1/2)