Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/23/2025 16:40

November 23: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BexMaltby Rebecca Maltby (@BexMaltby) reported

    @Plusnet my router has suddenly lost connection to the internet. Is there any problem SE London?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet @HendoRelish Hi can you check k the emails as I uave been waiting for 2 days now for a reply ?? Not a happy customer

  • Geeaston1983 Rick Latham (@Geeaston1983) reported

    @Plusnet shocking customer service guys. Been waiting 8 days for a SIM card. You’ve sent 2 so far but haven’t put my house number on either. Can I just be sent a SIM card please?

  • Plusnet Plusnet (@Plusnet) reported

    @DallawayO Hi Oliver, as this is only affecting your wireless devices; there are a few changes we can make remotely which should help improve your Wi-Fi. It will cause the signal to drop for a few minutes while the changes take place. -Tony Plusnet Sheffield

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet this is #badservice @Plusnet you never got back to me in a hole day !!! Any one want to phone me about this #service ? Please

  • djmads08 Dewi Madden  (@djmads08) reported

    @Plusnet Hi. This was a few days ago now. No problem anymore.

  • SarahFi95957241 Sarah Field (@SarahFi95957241) reported

    @Plusnet I’ve just received my first bill with you complete with extra call charges. Problem is… I don’t have a phone connected to the line. It’s for broadband purposes only! I can’t get through on your phone line. Not a great start to my contract with you to be honest.

  • TheAndrewKerr Andrew Kerr (@TheAndrewKerr) reported

    @Plusnet Hello. Forgot to say thanks for getting my broadband sorted. The engineer fixed it, apparently an issue with the supplier, and it is working fine now. Thank you. Is there an update on the other query about the error (screenshot in previous tweets)?

  • jesspIease jess:-) (@jesspIease) reported

    @Plusnet I sent you a message yesterday morning, please help me.

  • _justsarahp Sarah 👩🏻‍💻 (@_justsarahp) reported

    @blindandb0ujee No I mean like a decent carrier. I’ve gone with plusnet because of the free roaming but it’s a one month contract so if it’s not good I’ll swap. I’ve heard bad things about all of them at this point