Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 12/13/2025 03:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pembroke Dock, Pembrokeshire, Wales

The most recent Plusnet outage reports came from the following cities: Milford Haven.

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City Problem Type Report Time
United KingdomMilford Haven E-mail
United KingdomKilgetty Internet
United KingdomHaverfordwest Phone
United KingdomHaverfordwest E-mail
United KingdomHaverfordwest Internet
United KingdomPembroke Dock Phone

Community Discussion

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • delay_fifa FifaOnesidedDelay (@delay_fifa) reported

    @Sub_zero_TheEnd @FUT_AST @EAFIFADirect My account was setup int he uk years ago. At first , when on p2p and with the plusnet game package , it was really good. Plusnet got bought out by BT , the game package was discontinued. Noticed a change st8 away. Moved to Spain and its been bad even on fibre.

  • MichaelJDixey Michael Dixey (@MichaelJDixey) reported

    @PaulOckenden Thanks for this! Problem now solved! Shame Plusnet couldn’t provide a bit of customer service and advise of the change before hand.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    I'm not to worry about my old account now, it won't go to collections, even though now every time I call @Plusnet I get routed straight to collections & they have to put me through to customer services. The person I speak to in sales is wonderful, she gets everything sorted...

  • Rdgfootyfan Maureen Lewis (@Rdgfootyfan) reported

    Is anyone else having problems with Plusnet today?

  • wifiwits Matt Seymour (@wifiwits) reported

    IPv6 is really ubiquitous now. The two biggest UK ISPs BT and Sky both support it. To be honest it's somewhat embarrassing for @plusnet as they had a successful trial some years ago then, seemingly, did nothing. They're also owned by BT so that's even more baffling.

  • Hartforddude Paul Dicken (@Hartforddude) reported

    @plusnethelp This is appalling support from #PlusNet Just had phone call from PlusNet support who asked me to send screenshots of speed tests. As stated previously the wizard link sent does not work. Pathetic

  • BeatLiturgist Tim Watson (@BeatLiturgist) reported

    number of calls each day. Such rubbish customer service - get it sorted @Plusnet @plusnethelp - not good press for you when I have to tell so many businesses and individuals the vicarage phone number has changed - and why! Get it sorted!

  • largoatsecurity Largoat (@largoatsecurity) reported

    Hey @Plusnet. I've got a brilliant idea for you that could help you improve customer experience. Send out the router BEFORE services are due to go live. Not 1-2 days after. Just a thought.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    ...off my bill. Well, thank you, but I have no money because my giant mobile bill just came out. So I can't. I just have to sit here & wait for @Plusnet to work out what's wrong & call me back & hopefully fix.

  • Bexdora A Rabbit of Negative Euphoria (@Bexdora) reported

    The @Plusnet customer services people help as best they can, trying to find alternatives, but BT WiFi hotspots aren't strong enough in my flat. I've already racked up quite the mobile bill using extra data. I resign myself to having to wait until 23rd March.