Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/20/2025 22:15

November 20: Problems at Plusnet

Plusnet is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet any chance of help getting this done please, BT are telling me to open another account which is no use as I end up paying twice.

  • merkinmartyr Brad (@merkinmartyr) reported

    @Plusnet having terrible problems with internet, cutting out randomly for a few minutes at a time. Now back on a blue light and devices not connecting. Fed up of having to login to router, change channels etc. This isn't on!!

  • JenWilliamsMEN Jennifer Williams (@JenWilliamsMEN) reported

    Ah, plusnet, with your decision to go down in the middle of the local elections you are really spoiling me

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Was £12.49 when I joined. Its £22.89 now. My wages haven't gone up that much :( ...and the service has got sooo much worse.

  • IndyGraps1984 🐯🐯🐯 (@IndyGraps1984) reported

    @Plusnet how do you cancel your contract with yourselves please? Cannot find the easiest way of terminating it?

  • harald_b WG (@harald_b) reported

    @Plusnet Signal is useless when you cannot make a call - without VoLTE. When VoLTE, 5G and WifiCalling?

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    Been unable to watch tv for two days because it says the wifi is too slow. What’s that about @plusnet ?!?

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Signed up for BT Sport app. Went through all the steps but unable to activate BTID and they are no help in sorting it. Can I cancel without cost? I am no prepared to pay for something I can’t access.

  • JayWarden James warden (@JayWarden) reported

    @Plusnet Can you help, I’ve been trying to call but can never get through. I changed broadband service in December and you are still billing me and taking money from my bank account.

  • Coffee_Addict01 ♡ Mxchi ♡ (@Coffee_Addict01) reported

    I think @Plusnet is down as my internet has completely died and I’ve tried rebooting and everything…