Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/20/2025 09:45

November 20: Problems at Plusnet

Plusnet is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    @Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.

  • vtrenkic Vladivar 🐊 (@vtrenkic) reported

    @preparetomeet @Plusnet It appears to be some catastrophic failure - @Plusnet should issue a tweet on this as too many people affected

  • Blowpobbs Blowpobbs 🇺🇦 (@Blowpobbs) reported

    @Plusnet has to be hands down the worst provider I’ve ever had. Constant connection problems, SO frustrating! Not good. #Plusnetdown

  • gmorgan2405 Gill Morgan (@gmorgan2405) reported

    @Plusnet Can't receive phonecalls since 11:20am today. Any known issues? Have sent a DM.

  • Annabelbates Annabel Bates (@Annabelbates) reported

    @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

  • silidt Si (@silidt) reported

    @Plusnet Mobile phone problems. I can ring out but cannot receive from certain other providers. Plusnet Support number not working

  • alcastle01 Big Al 🟨⬛️🟥 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@alcastle01) reported

    Anyone else got no mobile signal with @Plusnet ???

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @Plusnet I have a billing issue. Can you help?

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    Been without a working phone now since Friday, due to issues moving my old number over to @Plusnet. Been trying to call customer support all week, but with little luck. One advisor just hung up on me instead of putting me on hold. When is this going to get sorted out PLEASE

  • JacarandaGirl72 Jacaranda Girl (@JacarandaGirl72) reported

    Hands down, worst customer service experience ever. #Plusnet owe me over £100 in credits but can't process their own billing service so have restricted my broadband until I pay £20. Which I have done - just in order to keep WFH etc but I will be leaving them as ASAP. Inept.