Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Pembroke Dock, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Pembroke Dock, Pembrokeshire, Wales
The most recent Plusnet outage reports came from the following cities: Milford Haven.
| City | Problem Type | Report Time |
|---|---|---|
 Milford Haven |
||
| Kilgetty |
Internet | |
| Haverfordwest |
Phone | |
| Haverfordwest |
||
| Haverfordwest |
Internet | |
| Pembroke Dock |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Pembroke Dock, Wales
Latest outage, problems and issue reports in Pembroke Dock and nearby locations:
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𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜
(@thom__james) reported
from
Milford Haven, Wales
@Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Hawkins
(@petehawk) reported
@Plusnet Usually companies do something when they make request in this fashion. So far, nothing heard privately from @Plusnet. Your customer service is beginning to match your broadband service.
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Rob
(@robwww) reported
@Hazel_Murphy_ @RichardJMurphy With EE 3G networks being closed down by c.2024, keep an eye on BT owned Plusnet (mobile) their cheaper EE network carried offering should be 100% 2G-4G - if it's not already? 3G not as robust as 2G-4G for many reasons. (Plusnet calls are/ were carried by 3G, not great?)
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Plusnet
(@Plusnet) reported
@pipmadeley Yeah I can see they've now declared a major incident in the area to get this fixed. Hopefully this is the end of it for you once the ports get fixed, it's beyond annoying for you with it dropping out that many times in the morning -Curtis, Plusnet Sheff
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Hannah
(@kmmhannah) reported
@Plusnet hi, have just had incredibly unhelpful customer service on your website regarding my set up - can someone please dm me about getting my WiFi set up please?
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Charli Whitman
(@xMissCharli) reported
@Plusnet I've tried DM but it's not working. Why do you keep setting up my cancelled order over and over again? Received confirmation but have had 2 more welcome messages and my current provider keeps giving me a leaving date even though they stop it. What's happening?
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WRAITH // Parkie34
(@parkie_34) reported
@Plusnet Hi Will. I have reset multiple times and called up. I ordered a new router (which I requested September 2022) hopefully, when that turns up, it solves my issues
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Rob Alesbury
(@RobAlesbury) reported
@Plusnet ordered fibre broadband on 28th Jan. I was given a setup date of 6th Feb. My Internet was disconnected in error on 7th Feb and now without Internet until 11th March. Really disappointed as there is no desire to help me cover costs of alternative connection. Awful service
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Charli Whitman
(@xMissCharli) reported
@Plusnet it's not working, just says message can't be sent. Is there an email address I can send to? I'm not waiting on the phone for 15+ mins like yesterday for something that isn't my issue.
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Shaun Burnett
(@shaunburnett) reported
@Plusnet awarding winning customer service you say!? I waited in for our 3rd engineer visit this morning to be told someone had tested line remotely and fault was ok. ITS NOT OK, IT STILL HAS AN INTERMITTENT FAULT!!! It shouldn’t be this hard!!
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Pip
(@pipmadeley) reported
@Plusnet Yes that's correct, Robert said there were several fibre ports in the cabinet that were in need of repair and that it would take a couple of days to arrange which I said was fine. And even if it doesn't resolve my problem, it's been helpful for all concerned.