Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 02/11/2026 11:55

February 11: Problems at Plusnet

Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • isbambaa ba 🇧🇷 (@isbambaa) reported

    @Plusnet you are the worst internet I have ever used. You are awful, you are so bad. I can't say how much I have you as you're limited to words on tweets. Your internet is disgusting.

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • GordonAlderson The Boss (@GordonAlderson) reported

    @Plusnet Indeed there is! Despite two previous engineer visits the speed of my broadband is, once again, down below the minimum guaranteed!

  • NayFUN6 NayFUN_ (@NayFUN6) reported

    @Plusnet Hey Plusnet I'm fortunate to be working from home but my Internet has been down since 11:30am I appreciate the extra time off but not sure my employer feels the same way. Any chance someone can help?

  • voltoth Voltoth (@voltoth) reported

    @Plusnet Hi, Chris. I'm no longer a PlusNet customer but thanks for the offer. The speeds are limited by the infrastructure where I am in Cumbria. I get the same speed estimations regardless of provider.

  • spcb61 Susan Philcox 💙 (@spcb61) reported

    @Smitchalot Switched from PlusNet as their service deteriorated, they didn’t want to find out what the problem was and discovered their equipment was poor quality and often repurposed. Instant improvement when switched to BT. Costs more but worth it for better quality all round.

  • AquilaSamurai95 サミュエル・オケーン (@AquilaSamurai95) reported

    @NeonDanTV @Plusnet That's about double what I get...and our cabinet is only just down the hill. Yay town outskirt speeds 😐

  • corkifephotogr1 KPM photography (@corkifephotogr1) reported

    @Plusnet question on broadband - when I extended my account broadband speed was recorded at 36mbs and now my account has been changed to restrict to22mbs. This is causing serious issues with home working - why has it been restricted ?

  • Plusnet Plusnet (@Plusnet) reported

    @peztyke Hello, thanks for getting in touch and I hope you're well. I'm sorry to hear this and for the inconvenience this must have caused you. Please direct message your account username and I would be happy to help in anyway I can. - Beth, Plusnet Sheffield

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet have been trying to get replies from you since mid November, about total breakdown of email service, thoroughly disgraceful customer care.