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Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james
    πšπš‘πš˜πš– πš“πšŠπš–πšŽπšœ (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PamIsFantastic
    Pam Groom (@PamIsFantastic) reported

    @Plusnet new customer here with a live broadband connection but no router! Can't get through on phone and no where to send an email. Not a good start. I thought your customer service was a cut above...

  • rejones92
    Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?

  • Hedgewise
    Kathryn Allen OUSA (@Hedgewise) reported

    Yes, private jets are bad Knowing exactly where Elon Musk's private jet is... * Plusnet answered the phone and broke my chain of thought :P * Would I be okay about Twitter tracking where NRBs car is 24/7? Nope And not many people want to murder him 2/2

  • bodgeratheart
    phil shard (@bodgeratheart) reported

    @merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes

  • MattyDilks
    Matt Dilks (@MattyDilks) reported

    @Plusnet can I have some help please?

  • yaasircheema
    Muhammad Yasir (@yaasircheema) reported

    @Plusnet my broadband is down from 3 days and your customers service is not helpful at all. @plusnethelp what is the best way to complain about this situation.

  • osteohovebtn
    osteopathhovebrighto (@osteohovebtn) reported

    @Plusnet since you've taken over the John Lewis broadband @johnlewishelp the broadband service has been diabolical, is this to force everyone over to a contract with you?!

  • RachelC61908814
    Rachel Cleary (@RachelC61908814) reported

    @Plusnet moved house on 30/11/22. Still no broadband transfer. Multiple calls on hold for @Plusnet to acknowledge that they can β€˜see nothing has been done since 30/11’ but no explanation/solution offered. Public sector worker unable to work from home. Appalling service!

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet That took a while! It was fixed. Now its broken again. Do i change providers then to someone more reliable?

  • rob_james7
    Rob James πŸ‡¬πŸ‡§πŸ‡ΊπŸ‡¦ (@rob_james7) reported

    @OpenreachHelp our line and it's accompanying broadband connection has been down for a week. Our provider, PlusNet, say the fault has been with you the whole time but you have provided no updates to when the fault may be fixed. Can you assist please?