Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 01/24/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Pembroke Dock, Pembrokeshire, Wales

The most recent Plusnet outage reports came from the following cities: Milford Haven.

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City Problem Type Report Time
United KingdomMilford Haven E-mail
United KingdomKilgetty Internet
United KingdomHaverfordwest Phone
United KingdomHaverfordwest E-mail
United KingdomHaverfordwest Internet
United KingdomPembroke Dock Phone

Community Discussion

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamNWilliams3 Adam Williams (@AdamNWilliams3) reported

    Dreadful customer service from @Plusnet! I would not recommend them to anyone! I’m moving home next week and they have already disconnected me on 23rd November, would not reconnect me and now will not connect me at my new address until the 20th December!! Been lied to 3 times!

  • Mistyff999 Fee Bee❌️ (@Mistyff999) reported

    @Plusnet hi my broadband has been out all day. I have a hub 2 router and it has a solid (not flashing) orange light. Have switched on an off. Your online process for resting the broadband mentions a BT router so it looks wrong. Can you help?

  • MonkeyTelboy Terry (@MonkeyTelboy) reported

    @OpenreachHelp Thank you Gary, unfortunately it's seems @Plusnet escalation route is the same number, so have to wait for about an hour for resolution

  • IainSim55659177 Iain Simpson (@IainSim55659177) reported

    Bought a new laptop & can't install Norton anti-virus, which comes free with Plusnet, unless I remove s mode first. Microsoft tech support expect me to pay £99 to be shown how to do this!

  • Jaygate John Gatehouse (@Jaygate) reported

    @DrHoenderkamp @virginmedia Cancel them, they are known for this level of efficiency. Plusnet are very good.

  • davechappers David Chapman (@davechappers) reported

    @Plusnet we’ve had no 4G service in a mobile sim for 2 days. Is there any reason this could be. Billing is all up to date

  • richsno1 Rosie Wise (@richsno1) reported

    I'm all for helping yourself when it comes to support pages, but please @Plusnet, don't assume that everyone is happy to pick up the phone for something that could and should be available to check when they log into their account. I just want an order status update. Do better!

  • lottiefoodie lottiefoodie (@lottiefoodie) reported

    @Plusnet I need your help! No sim has arrived, no network so can't call you for help or do anything on my phone outside my house!!

  • CliveBG Clive Glover (@CliveBG) reported

    @Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?

  • minicheddar Samlar Cheesman (@minicheddar) reported

    @Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!