Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/21/2025 03:15

November 21: Problems at Plusnet

Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CageFooname Bill (@CageFooname) reported

    @jerryaldrichiii allowed to speak to networking directly, it was maddening. In the end I just left plusnet as I was so shocked by how poor their engineer's understanding was and how they handled it. Meant to complain to the ICO directly but life got in the way. Anyway, ISPs can be very bad!

  • MissMartinGeog Caz M. 🌍 (@MissMartinGeog) reported

    @Plusnet is there any technical problem in my area as I have just lost my landline half way through a call and now have no dial tone?

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    My internet is so bad atm that I'm trying to download like ~10GB of music production stuff and it's going to take 4-6 hours. And it's been this way since yesterday evening. Any ETA on a fix, @plusnet? Current connection is a small fraction of the usual speed.

  • Inkymole sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊 (@Inkymole) reported

    The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in - it never worked, we were too early an adopter of what was later to become @Plusnet (later a client) - was equally fabulous.

  • HillyRaphael Hilly Raphael (@HillyRaphael) reported

    @Plusnet totally let down after your system error failed to deliver modem for upgrade (I understand errors happen). Over hour phone call yesterday but manager unable to agree courier to resolve. Now taking Sun to Wed for delivery No wifi for 3 working days.

  • dcsprior David Prior (@dcsprior) reported

    @MartinSLewis New(ish) build house without copper phone line, so broadband is FTTP. My ISP (Plusnet) don't support fibre voice access, so couldn't get landline even if I wanted one without changing supplier (maybe this will change when their FTTP becomes generally available?)

  • cast_bowring1 Scammell Routeman 🇺🇦💙🚛🚚♻️ (@cast_bowring1) reported

    Right sorted enery new tarrif out, got that down to £105 per month (taking into account my credit of £530 in the black). Ordered Home Essentials BT broadband at £15 per month (Plusnet £36). Trying to rearrange my finances so I can have at least a meager life & food.

  • bigmaverick1 BIG MAVERICK🍀🇮🇪🍀 (@bigmaverick1) reported

    @ItsCaffers @Maguire07 Well I've been with O2 for 30+ yrs & never had a problem anywhere! My sis had EE useless Vodafone useless Three useless Plusnet useless now she's with O2 hasn't had a days bother?? 🤷

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    Hey @plusnet just wondering if there's something wrong with the service tonight. I'm getting like 10% of my usual speeds which is making it very difficult to complete downloads, stream stuff, play online games, etc.

  • gumpsup79 sarah ogden (@gumpsup79) reported

    @Plusnet can you tell me if there are any reported problems in the Catcliffe Rotherham area, broad band had been up and down for the last 24 hours ???? @karlc0x