Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 02/20/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonBowland Simon Bowland (@SimonBowland) reported

    @bt_uk Hi, my broadband recontract "offers" are higher than what I'm currently paying, and what I'm currently paying is far higher than offers from Sky and PlusNet. Can I cancel online without having to phone BT, as I'm always left waiting in a long queue?

  • osloandrio David (@osloandrio) reported

    @Plusnet Hi, my broadband has been down since yesterday following me advising you of that I’m changing my provider at the contract end date. I raised a support request early this morning 218661001 though still no response.

  • steveconnon Steveconnon@hotmail.com (@steveconnon) reported

    @Plusnet Good morning, I can't make or receive any texts or calls since early this morning, my mobile says emergency calls only, please advise why I have no signal

  • BeffColey Beth (@BeffColey) reported

    @Plusnet I’ve been told you can’t fulfil my contract and so I need to cancel it. Can’t seem to get hold of anyone via chat or phone line

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet are there any issues with internet in Leeds 16 as mine is down again 😳

  • isse159 A.O_91 (@isse159) reported

    @Plusnet Still not working

  • concretebadger Martin (fully vaccinated) (@concretebadger) reported

    @cstross I wish I could give recommendations, but in my experience VM and Plusnet are just as bad. I suppose this is why customer service is so poor across the board. What incentive is there to make an effort when your competitors aren't providing a noticeably better alternative?

  • bekkahbarber Rebecca Barber (@bekkahbarber) reported

    @Plusnet our phone line and internet has been down since yesterday afternoon (not just us, the whole openwoodgate area of Belper) and apparently engineers can’t be sent out to fix it until tomorrow??? Appalling when so many people are still working from home!

  • Plusnet Plusnet (@Plusnet) reported

    @BrettaAdlen Whilst we work with John Lewis Broadband to provide the service, we're unable to help yourself as a John Lewis Broadband customer via our Plusnet platforms. Please do get in touch with John Lewis Broadband and they'll be able to help further. - Jess, Plusnet Leeds 🌻

  • hogsface hogsface (@hogsface) reported

    @Plusnet can I get some help please