Plusnet

Plusnet Outage Report in Pembroke Dock, Pembrokeshire, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Pembroke Dock, Wales

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Pembroke Dock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Pembroke Dock, Pembrokeshire, Wales 11/23/2025 03:00

November 23: Problems at Plusnet

Plusnet is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Pembroke Dock, Wales

Latest outage, problems and issue reports in Pembroke Dock and nearby locations:

  • thom__james 𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜 (@thom__james) reported from Milford Haven, Wales

    @Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ej02 Sue Roberts (@ej02) reported

    @Plusnet after my mother taking on plusnet as her new service provider over a week ago, she has had nothing but trouble she can make calls but not receive them Engineer has told her its open reach end 🤔🤔🤔 Get this fixed ASAP enough excuses get thus fixed

  • Hippy_Nikki Nikki Poulton (@Hippy_Nikki) reported

    @Plusnet, my service has been lagging all day and is really impacting my ability to get my work done. Is there something wrong with the connection in NW London?

  • RoboScorpion Nick H. 🇺🇦♥️🇬🇧♥️🇪🇺 #FBPE #FBPPR #GTTO (@RoboScorpion) reported

    @Plusnet Of course, it will bear little resemblance to the coverage you actually experience, as all the coverage prediction maps are based on theoretical modelling by computer, and not real-world signal data.

  • shaungibson95 Shaun Gibson (@shaungibson95) reported

    @Plusnet Hello, could you help me with my bill prices for the past 2 months. My fixed contract ends in Jan 2023. The bill is the same every month, but the past 2 months, the bill has been higher, and have also been different amounts to each other. Any help will be appreciated.

  • jj_scup JJ Scup (@jj_scup) reported

    @mattgreencomedy Literally the best company reviews for customer service get my business - I’m with First Direct and Plusnet at the moment and very happy with banking and broadband

  • dhothersall Duncan Hothersall🌹 (@dhothersall) reported

    Modern life is actually quite good #244: Discovered a fault on the landline and discovered that I now only have to text a bot with my phone number and it initiated some tests, diagnosed the fault and assigned an engineer to fix it. Clever stuff, @Plusnet.

  • Plusnet Plusnet (@Plusnet) reported

    @CearaPorter Hi there, I'm really sorry for the problem with your connection. We're not aware of any problems in Hyde but please DM us with either your broadband username or mobile number depending on which type of service it is and we'll look into it for you. - Adam - Plusnet Sheffield

  • WIG1932 WIG1932 (@WIG1932) reported from Up Holland, England

    Last day of the season and @plusnet have well and truly let me down! Daughter unable to revise for GCSEs, wife unable to work, and I can’t watch the footie!!! 😩

  • CornyPastiche Tom 👣🌿🌞 (@CornyPastiche) reported

    @Plusnet How long does it take to activate a new call feature on your Home Phone service?

  • LanaBerrington Lana (法星) Berrington 🇺🇦💙💛 (@LanaBerrington) reported

    @Plusnet The number was the one I was directed to on the website when I was desperately trying to get help - and the text photo on it that I showed you I only found because someone in the support forums mentioned it, it's well hidden that text fault checker