Plusnet Outage Report in Milford Haven, Pembrokeshire, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Milford Haven, Wales
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Milford Haven and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at Plusnet
Plusnet is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Milford Haven, Wales
Latest outage, problems and issue reports in Milford Haven and nearby locations:
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𝚝𝚑𝚘𝚖 𝚓𝚊𝚖𝚎𝚜
(@thom__james) reported
from
Milford Haven, Wales
@Plusnet I’ve sent private messages now but I am still keeping this thread live for others to see how poor an experience you get with @Plusnet #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Markey
(@SandraMarkey) reported
@Plusnet 3) "Worked quickly" - no, no, no. Your monitoring is clearly highly inadequate, no status page update until sometime after 8am (see point 1 in my message chain). This is not quick, quick is spotting the issue before your customers and then fixing it there and then!
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books0507
(@books0507) reported
@Plusnet You’ve reported that the outage is now resolved. But now my router is just flashing red! Still no internet and still unable to contact customer services. Help please.
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Plusnet
(@Plusnet) reported
@Jon_Two Hi Jon, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield
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Sandra Markey
(@SandraMarkey) reported
@Plusnet 4) I appreciate your personal friendly response, but Plusnet need to reflect on what when wrong and how long it took to detect and respond (and then make changes), rather than try and downplay the issue.
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SomethingBetterChange
(@Somethi21372373) reported
@Plusnet It wasn’t a short time!!! It went down at midnight & didn’t come back on til 9 this morning!! Why lie?!?!? I’ll be switching provider if this is how you lie to customers!!!
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Kate Potter
(@katempotter) reported
@Newsmond1 Mine is just back on so I can do some work today. But hopeless trying to get any news from Plusnet. Been with them since 2006 and no problems until now.
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Laura Swain
(@LauraSw85121377) reported
@Plusnet was in a queue/ on hold for an hour this morning trying to speak to someone about my Internet connection which is not working. Never had an issue previously with internet but not impressed with todays service when I have experienced a fault.
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Plusnet
(@Plusnet) reported
@Fiery_Fae Hi there, for a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. - Curtis, Plusnet Sheffield
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Michael de Groot
(@stayingaliveuk) reported
@Plusnet We're back up in Stourport on Severn, Worcestershire! Next time please communicate more timely and transparently with your customer base! 📣
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Karen McLeod
(@littleboots_1) reported
@Plusnet A tweet about your service status would have been far more useful for your customers! TBF it's the first time lost connection has affected my work day, but trying to find service status updates is challenging. I expect more from you!