Plusnet Outage Report in Oldmeldrum, Aberdeenshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Oldmeldrum, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Oldmeldrum and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Oldmeldrum, Scotland
Latest outage, problems and issue reports in Oldmeldrum and nearby locations:
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Miguel Santos III
(@MiguelSantosIII) reported
from
Aberdeen, Scotland
That fat **** on the PlusNET ad's warbling Time after Time...**** off!!!!
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Phil Murray
(@SkelMawhrin) reported
from
Aberdeen, Scotland
@ActualJoEdge Think plusnet are owned by bt but you speak to someone in the uk if you have any issues
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Phil Murray
(@SkelMawhrin) reported
from
Aberdeen, Scotland
@ActualJoEdge Yeah exactly the problem we had,Think plusnet are in Sheffield and always helpful and know what you are speaking about if you need to contact them which we have done once in 5 years
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Sochima Cyp
(@DeredMaxi) reported
from
Aberdeen, Scotland
@TalkTalk is officially d worst company n worst customer service in d whole world.This is purely for my experience of waiting for engineer to connect my new line. Customer service agents rescheduling my appointments without consulting me.Happened twice. I'm going back to plusnet.
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ruairi
(@rspnx) reported
from
Aberdeen, Scotland
heads up literally NEVER sign up for @plusnethelp @Plusnet it is truly THE worst customer service i have ever had. charged me incorrectly for THREE months in a row, and have now cut off my internet and i cant get into my account to pay my bill that ISNT EVEN LATE
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Hannah ☀️🍉
(@hannahxlouise__) reported
from
Aberdeen, Scotland
Beyond excited to call @Plusnet tomorrow and hopefully sort out literally the worst internet service ever, what a rip off
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ruairi
(@rspnx) reported
from
Aberdeen, Scotland
never ever ever ever ever use @Plusnet for internet, truly the most diabolical customer serviceand THE worst internet provider ive ever used @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Marc
(@_Marc_74) reported
@Plusnet why is it so hard to log a ticket for issues?
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Lee Daines
(@LeeDaines3) reported
Yes finally got through, seriously you need to reduce the amount of time it takes to get through to you. You have high speed broadband, but Plusnet customer service is streets ahead.
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Manon Rädge
(@ManonRadge) reported
@GelertDesign @SimonCoopey Plusnet is owned by BT though. Never had a problem with Sky in the 20 odd years we've been with them. If looking for the fastest broadband, check what the providers are offering and their smallprint, ie up to x speed isn't a guarantee.
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Naomi Milward
(@naomimilward41) reported
@MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level
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Salt14
(@Salt14) reported
@VogonLaundromat @SimonCoopey @plusnethelp We have same issue with Plusnet
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Neil Smith-Jones #FBPE 🇪🇺 🇬🇧
(@NeilSmithJones) reported
@Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.
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janet leather
(@JanetLeather) reported
@MatthewBeard14 @plusnethelp @Plusnet I've had exactly the same issue with my Dad/vulnerable and shielding - no one answers technical support. I eventually got a response via a Facebook private message and their solution was for us to contact the phone number we've been trying for days! 🙄
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eXceeding
(@eXceedingUK) reported
@Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!
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we call this a difficulty tweak
(@gore_nest) reported
@Plusnet can you actually help me with my internet, I just got disconnect from a work meeting multiple times because it keeps ******* me and my partner over when we're trying to work. This has been non stop for months now
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GarboSpy
(@Feisel86) reported
@Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.