Plusnet Outage Report in Newcastle under Lyme, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newcastle under Lyme, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newcastle under Lyme and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newcastle under Lyme, Staffordshire, England 12/05/2023 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newcastle under Lyme, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Crewe.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Wi-fi
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Phone
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomMarket Drayton Internet

Community Discussion

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Plusnet Issues Reports Near Newcastle under Lyme, England

Latest outage, problems and issue reports in Newcastle under Lyme and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • amartp19 alejandra (@amartp19) reported

    @Plusnet meant to be doing exams tomorrow but my broadband is down for the 2 time in 2 months..

  • chalkeblue (((L Buckland))) (@chalkeblue) reported

    @Plusnet why is today’s fibre-broadband connection so poor that I’m using my mobile as a ‘hotspot’ to send this? This is the third time in 10 days, when no emails, no connection, is available Please update, and sort out @BritishTelecom

  • barclayp9 Paul Barclay (@barclayp9) reported

    @Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp

  • davidjbm2 David Murray (@davidjbm2) reported

    @Plusnet Thank you but we have exhausted it all. Awful experience on Friday and (eventually) spoke to a manager today and without batting an eyelid said I was off to BT, who in fairness have been superb so far! House moving broadband with Plusnet is stressful!

  • PaulGrimshaw15 Paul Grimshaw (@PaulGrimshaw15) reported

    @Plusnet Coincidentally 127 years is roughly the time my Plusnet service takes to open a page on the internet.

  • ChalkyTweets Chalky White (@ChalkyTweets) reported

    @Plusnet my telephone line and internet has just gone down how do I report it / get updates?

  • GlitteryHayls Hayley (@GlitteryHayls) reported

    @B055BAW @Plusnet To be fair they’ve been brilliant trying to sort the issues out, can’t fault them for that.

  • EllieWest11 Ellie West (@EllieWest11) reported

    @Plusnet AGAIN. No broadband since before lunch. This is weekly at least. Very poor service! TN33 please fix this. It is insane to be without broadband so regularly and so often. What exactly am i paying for? How will i pay my bill when i can't work!!!