Plusnet

Plusnet Outage Report in Lyme Regis, Dorset, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lyme Regis, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lyme Regis and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lyme Regis, Dorset, England 12/01/2025 06:40

December 01: Problems at Plusnet

Plusnet is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lyme Regis, England

Latest outage, problems and issue reports in Lyme Regis and nearby locations:

  • sengrumbleweed Rob DorsetLad (@sengrumbleweed) reported from Beaminster, England

    @plusnethelp Non existent customer support from @Plusnet kept on hold for 30 mins & then no answer! Sent you a direct message 4 hours ago & no reply!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crofton1973 JH (@crofton1973) reported

    @DaveWallsworth @SkyHelpTeam @OpenreachHelp Nope. I moved back to BT after trying Vodafone, Plusnet amd Sky. Even though it all comes down the same line, other people in the village have problems and aren't on BT. I know they are not the cheapest but are extremely reliable. Cheap is not always best.

  • FGMarx Frances (@FGMarx) reported

    @Plusnet my mobile transfer should have happened today. I've had no phone service all day and still nothing. My sim appears to be locked and the helpline has closed. The PUK I have been given hasn't helped. What can I do?

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported from Richmond, England

    A few annoyances today, overcharged by a few pounds by Plusnet (a charge they said they'd apply in July) and the incompetent morons at Northern Powergrid sending me emails about the future of the network that they fail to maintain, not sure how the latter got my email address

  • Gil_Bertino Gilbert (@Gil_Bertino) reported

    @Plusnet 3 months and 4 engineer visits to resolve an ongoing broadband fault, and its returned. Can I get an escalation? Can I get a senior engineer? Can I speak to someone senior? No, no and (what a surpirse) no. By far the worst organisation and service I've ever encountered.

  • ivywindows Richard Longden (@ivywindows) reported

    @Plusnet very disappointed with Plusnet, will be leaving this service as soon as my contract is up, very poor customer service, waiting more than 6 months for my reward card, no one is bothered, it’s all talk talk.

  • martypitts12 marty pitts (@martypitts12) reported

    @Plusnet I want to cancel my broadband terrible service

  • ralphaverbuch ralphaverbuch (@ralphaverbuch) reported

    @Plusnet Called customer service yet again this AM. What an absolute nightmare! Bounced around the system & then cut off. All the while keep being told the account I thought lasted 12 months keeps on clocking up new charges. Used the sing Plusnet's praises. Not so much now!

  • Chintan578 hiddentruth (@Chintan578) reported

    @Plusnet Mine yesterday twit hasnt been answer yet.. what you talking about...look at your broadband, extreamly slow and disconnect every minute.. Biggest mistake to join you and left @SkyHelpTeam..

  • MoustacheMaster Michael Fidel-Baboon (@MoustacheMaster) reported

    @Plusnet Please could you come and help me put up my fences?

  • cockylad graham greaves (@cockylad) reported

    @Plusnet how do i change payment method? Says in help that you can use cc but payment details dont seem to be editable.