Plusnet outages and service status in Lochgilphead, Scotland

Problems in the last 24 hours in Lochgilphead, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lochgilphead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lochgilphead, Scotland

Latest outage, problems and issue reports in Lochgilphead and nearby locations:

• 
  Ian (@IanHaworth23) reported 31 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

• 
  Ian (@IanHaworth23) reported 32 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kbps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

• 
  Yorkshireman in Argyll 🇺🇦 (@YorkshireArgyll) reported 51 minutes ago from Lochgilphead, Scotland

  My Internet isn't working and @Plusnet are going to send out an Outreach engineer to resolve the issue. That's definitely not going to happen before Christmas is it? 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  R&T #RejoinEU (@RTM_26) reported 4 minutes ago

  @Plusnet Hi, I need an answer concerning my account which is up for renewal shortly and I can’t find it online and I’m not waiting half an hour for someone to answer the phone. Can you help?

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 4 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Freedom Valley (@VRvalley) reported 5 minutes ago

  @AlisonMLees @Plusnet Plusnet have broken the terms of your contract. Ofcom rules state that if a provider makes a change to your contract that is of "material detriment" (meaning it makes you worse off), they must allow you to leave the contract early without paying a cancellation fee.

• 
  ZeNeX (@ZeNeX_74) reported 6 minutes ago

  @Plusnet all support seems to be ignored. Please confirm what details I need to replace your router with my own?

• 
  Mark Crowther (@MarkTWIC) reported 8 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Hamish (@Hamish88205796) reported 13 minutes ago

  @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

• 
  David Anthony (@DavidBu03197579) reported 14 minutes ago

  @Plusnet Hello, we are having lots of problems with the broadband disconnecting all the time. This has been happening since we signed up but was only here and there before but been almost unusable for the past week.

• 
  David Byrne (@David__Byrne1) reported 15 minutes ago

  Hey,@Plusnet - broadband engineer booked for 8am to 1pm today. Still waiting and not even a phone call from your Muppets MJ Quinn for an update. Is this the **** service I now have to expect from you people?? Shambles 🤬🤬🤬

• 
  Vicky Pulman (@Pulman_PR) reported 16 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution

• 
  Rosie L (@DONNYDIVArl) reported 19 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...