Plusnet outages and service status in Lochgilphead, Scotland

Problems in the last 24 hours in Lochgilphead, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lochgilphead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lochgilphead, Scotland

Latest outage, problems and issue reports in Lochgilphead and nearby locations:

• 
  Ian (@IanHaworth23) reported 40 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

• 
  Yorkshireman in Argyll 🇺🇦 (@YorkshireArgyll) reported 50 minutes ago from Lochgilphead, Scotland

  My Internet isn't working and @Plusnet are going to send out an Outreach engineer to resolve the issue. That's definitely not going to happen before Christmas is it? 🙄

• 
  Ian (@IanHaworth23) reported 52 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kbps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynx Floosie FiJ 🇺🇦 🇮🇱🎗 (@feeflefifski) reported 11 minutes ago

  Hi @EE, you moved me from being a @Plusnet broadband customer to you today. The new router is up and running but what should I do with the old router and power cable?

• 
  exe | @terminate (@terminate) reported 17 minutes ago

  Dear Data Protection Officer, (or forward too within 30 days to respond) I am writing to make a subject access request under Article 15 of the UK GDPR and the Data Protection Act 2018. SPECIFICALLY REGARDING EE CONTRACTING AND PARTNERSHIP I request a copy of all personal data you hold about me, covering the entire period I have been your customer. In particular, please include: 1. My account records and account history, including all changes made to my account details, security settings, or registered devices, and the dates of those changes; 2. Records of any SIM changes, SIM swaps, number ports, or new devices added to my account, with dates; 3. Records of any logins or access to my online account, including dates and, where held, locations or IP addresses; 4. My billing records and itemised call/text/data metadata (numbers contacted, dates, durations, data usage) — I am not requesting the content of communications; 5. Records of my contact with your customer services, including notes, call recordings, and webchat or message transcripts; 6. The recipients or categories of recipients to whom my personal data has been disclosed, identified by name where possible, including any third-party contractors, processors, or other organisations, and any recipients outside the United Kingdom, together with the safeguards relied on for any international transfer; 7. The purposes and lawful basis for your processing, and your retention periods. 8. Terms of service updates for me and my account if any or legal binding, the dates they were changed and what specifically was changed on these dates regarding my account or my legal rights 9. PARTNERS AND CONTRACTORS SPECIFICALLY NAMED AND SHARED WITH EE/BT/PLUSNET

• 
  Nigel Hurneyman (@Nigelh7n) reported 22 minutes ago

  @WeAreOpenreach My provider will probably be #BT, because I have to switch from #Plusnet to keep my home phone number. I know you own the network and I believe you do all BT-related updates, but do you allow other broadband providers to do their own updates on it?

• 
  Oli Wright (@falo209) reported 25 minutes ago

  @Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.

• 
  Mini, 🌈Cooper and 🌈Dora’s mum (@CoopandDorasMum) reported 26 minutes ago

  @NewForestDog I’ve been with Plusnet for 8 years. It’s only ever gone wrong during install so very reliable once up and running. Definitely easy to speak to a human. I’d rate them as ‘good enough to not leave’ which is as good as any customer service gets from me these days!

• 
  Winthrop Street (@WinthropStreet) reported 30 minutes ago

  I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

• 
  Rockposer Dot Com (@rockposer) reported 30 minutes ago

  It's now been over a week without broadband and still no confirmed fix time. According to Plusnet, Openreach don't even work on problems over a weekend.Not good enough! @Plusnet @WeAreOpenreach

• 
  xxx ROSE xxx (@TanteRos) reported 31 minutes ago

  @marigoldfinds A friend has just gone over to Zen & is happy with them. They are also Which? recommended & rated high on customer satisfaction, speed, reliability. No mid term contract price rises. Plusnet also recommended.

• 
  Kanu Dutt Pathak (@kanu84) reported 32 minutes ago

  @plusnethelp Hey Plusnet Help - We have no broadband for last 1 hour. Is there any fault in Warrington area?

• 
  GM Mark Howitt (@MarkHowitt) reported 34 minutes ago

  @Ofcom Poor overall @Plusnet couldn't even give me some credit for overcharging me... may have to go to @Ofcom