Plusnet outages and service status in Lochgilphead, Scotland

Problems in the last 24 hours in Lochgilphead, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lochgilphead, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lochgilphead, Scotland

Latest outage, problems and issue reports in Lochgilphead and nearby locations:

• 
  Ian (@IanHaworth23) reported 9 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

• 
  Yorkshireman in Argyll 🇺🇦 (@YorkshireArgyll) reported 20 minutes ago from Lochgilphead, Scotland

  My Internet isn't working and @Plusnet are going to send out an Outreach engineer to resolve the issue. That's definitely not going to happen before Christmas is it? 🙄

• 
  Ian (@IanHaworth23) reported 35 minutes ago from Lochgilphead, Scotland

  I've not had a broadband connection all day, however the issue is apparently "resolved". My internet speed is currently between 140-260 kbps. @Plusnet have not done me proud. All I want to do is watch the final episode of #Chernobyl, not happening tonight unfortunately.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GM Mark Howitt (@MarkHowitt) reported 6 minutes ago

  @bt_uk Slighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!

• 
  KewCogs (@KewCogs) reported 8 minutes ago

  @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

• 
  Luke Weston (@lukedashweston) reported 9 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  Flower Pot (@FlowerP79667758) reported 12 minutes ago

  @WeAreOpenreach Have you actually read my post. ? We have not had a satisfactory response from Plusnet . Can you provide a telephone number for customer services or the appropriate department.

• 
  Only Gigs (@Onlgig) reported 12 minutes ago

  SURVEYS PROFILE: Usercrowd Valid email address Postcode: based in London or Manchester Educational level: doctorate/PHD Employment: full time/monthly salary Employment industry: information technology IT Department:CEO/decision making authority Family: married/2kids( male aged 7, female aged 4) Vehicle: mercedes/BMW Annual income before and after task:£200k + Total family assets:£1million+ Number of employees:1000-5000 Company region:Global company headquarters in the UK Residence: United Kingdom (London, Manchester), live in an urban area Drinks: alcohol, soft drinks, energy E.T.C Ethnic Diversity:black, African Smartphone: Google pixel, Sony, Xiaomi, Samsung Smartphone internet, network or broadband provider:BT, Vodafone, virgin, Plusnet, sky e.t.c Age :25-37 Chief decision maker for the family Shopping spots/grocery stores: Sainsbury's, ocado, Tesco , ASDA,Aldi Clothing stores:Zara, John Lewis, Amazon, eBay Work flex: hybrid ( 3 days in the office and two at home/ 50/50 IT industry function suppliers: oracle, Microsoft, Salesforce, SAP, workflow, Google, IBM, AWS You can use this profile on other platforms too....

• 
  Robert Martin (@AndyGraysdouble) reported 12 minutes ago

  Before BT/EE ever regale us with what they do in AI they might first get round to getting vulnerable customer digital switchovers done quickly and seamlessly- a total shambles @BT @EE @Plusnet

• 
  Flower Pot (@FlowerP79667758) reported 16 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.

• 
  Jason (@btc8500) reported 16 minutes ago

  @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

• 
  Cyberax (@CyberaxUK) reported 20 minutes ago

  @Plusnet Hi - As I said in my DM the only option available by that link is a phone call and I can’t do that unless you want to hear someone coughing instead of talking…. Could you escalate to someone who can help please?

• 
  judewri ( Jude) 🌹💙 (@judewri) reported 22 minutes ago

  @EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏