Plusnet Outage Report in Kirkwall, Orkney Islands, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kirkwall, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkwall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Yasticlay (@slightlyblurry) reported
@Plusnet New customer you have migrated my phone line today and now I have no Internet. According to your txts my broadband can take up to midnight 17/06. This isn't the short downtime you described when switching. Called your helpdesk. Systems down call back in 2 hours!
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Erica Campbell (@erica16710) reported
@Plusnet a few months ago we had issues with our WiFi not ‘syncing’ and after days of back and forth you sent someone out. Told us we wouldn’t be charged as it was an issue with the line. They came out, apparently fixed it. And then in the next month we were charged £60
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Estelle Hitchon (@EstelleHitchon) reported
Ok @bt_uk. So why if I pay a packet for FTTP am I still getting "video paused poor connection" and "unstable internet" messages? You've altered the frequency more than once but all that does is bugger up my wifi discs. No such problem with @Plusnet superfast and it's 1/4 of the £
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Adam Relihan (@adamrelihan) reported
@Plusnet My speed is less than half what I pay for. Help
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Martin Jobey (@MartinJobey) reported
@Plusnet Anoush I have an issue with plusnets porting i have a server that has not been workinh now for over 2 years due to ports blocked who can I talk to at plusnet.
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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frank (@frank10743117) reported
@Plusnet Why did he take over my case if he was then going to take 2 weeks off? I was passed to him as my last case handler did nothing with my case for over a month. How do o file a complaint?
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Anne Rhodes (@annekiamena) reported
@Plusnet is there a problem with accessing mobile account details through your app?
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YonderVengeance (@YonderVengeance) reported
@Plusnet Well award winning customer service, I don't think. Cant reply to email, can't email directly, did not respond to my ticket. Now customer service say two weeks to reconnect! On hold for an imaginary supervisor for yonks. OMG now a text asking how they have done! GUESS!
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Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho