Plusnet

Plusnet Outage Report in Kirkcaldy, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kirkcaldy, Fife, Scotland 01/06/2026 06:35

January 06: Problems at Plusnet

Plusnet is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh and Tranent.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomTranent Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grandadknows andrew whaley-coates (@grandadknows) reported

    @Plusnet I would like to give notice of my wish to cancel my service, with Plusnet. I no longer require a home phone (not used for 18month+), and the £41/mth can be better spent. Your advice would be welcomed.

  • aledrob Aled Roberts (@aledrob) reported

    @Plusnet gone over my quota by around 25mb and yet again they have deleted my full mailbox. Time to archive 2mins time to unarchive about 3 days. Bonkers policy and quota limits which plusnet will say they arent an email provider. Poor service as usual from a bad ISP

  • Chris5gd Chris A (@Chris5gd) reported

    @Plusnet Long-term customer here, TG582N router has failing wifi. Speed awful & often needs reboot to connect. DSL ok, ethernet ok. Used to be fine, no recent network changes - it's several years old, do you replace for free with whatever your current FTTC device is?

  • Gavwightman Gavin Wightman (@Gavwightman) reported

    @Plusnet bloody crap service Plusnet! 27 days since making switch from BT and we’re still awaiting your router. We’ve no internet!! Today you’ve suggested we go to Argos and buy one. What a start. Was with BT for Years but wanted to support local jobs hahaha bloody joke

  • kofiGyedu kofi Gyedu (@kofiGyedu) reported

    @Plusnet All is not well. I seem to have good network after 6pm and no or 1 bar signal during the day

  • SagarJan Sagar Desai (@SagarJan) reported

    @Plusnet I am facing jitter since morning with plusnet broadband. It is hampering my work from home very heavily and I am so irritated by your service. What the hell you guys are doing. #plusnetsucks #worstinternet #plusnet

  • LRackstraw Luke Rackstraw (@LRackstraw) reported

    @EE @darren_cullen Also, were customers of BT Mobile, Plusnet Mobile and Utility Warehouse also able to use this mast (given that they share network infrastructure with EE customers)?

  • Jxsh83 Pulse_Jxsh (@Jxsh83) reported

    @Plusnet sort your **** internet out Jesus Christ

  • VHAM2020 Virginie Hamill (@VHAM2020) reported

    @MartinSLewis The extremely poor (i.e. non-existent) customer service and support is too high a price to pay for 'cheap' broadband. Try John Lewis and Plusnet instead!

  • Psymonkee Simon Paulton (@Psymonkee) reported

    @Plusnet There was some work carried out on Monday at the cabinet I think which seems to have resolved things for now. I'll let you know if there are further issues.