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Plusnet

Plusnet Outage Report in Kirkcaldy, Fife, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkcaldy, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Kirkcaldy, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 5 days ago
Edinburgh Internet 14 days ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • fionamilligan
    Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • M_sideSchoolMus
    Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • MonkeyLuvver
    John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • balnastraid
    Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • juliegreaves18
    julie (@juliegreaves18) reported

    @plusnethelp You are an absolute joke ! 10 days on from when my internet was meant to go live & still absolutely nothing. Your customer service is a joke ! I wish I had never went anywhere near you . My advice to anyone is stay clear of plusnet !!!! 😡😡😡😡😡😡

  • HailManDorris
    Dan Morris (@HailManDorris) reported

    Worst thing is that @WeAreOpenreach are not accountable in anyway for their service. @Plusnet staff kept telling me to lodge complaint because "they need telling". Oh well another £30 on data to WFH. Can't believe I'm saying this. Wish I had got @virginmedia

  • mrjackson90
    Michael Jackson (@mrjackson90) reported

    @plusnethelp I am aware that you cannot comment on the mesh system but I am informing you of this to demonstrate that it is NOT a wifi issue as I have invested my own money to try and resolve the issues I have got. I have tried the diagnostic steps with the plusnet hub and it has not improved

  • DixonHeat363
    Heather Dixon (@DixonHeat363) reported

    @Plusnet pleass could you let me know when my broad band is going live i have rang and sent messages but had no reply not a very happy customer my username is heather363

  • jussadawk
    Justine Dawkins (@jussadawk) reported

    @plusnethelp @Plusnet hi, my phone land line is dead - I sent you a DM about this on Monday but have had no reply and it’s really hard work trying to get through to customer services. Can anyone help please?

  • SueSuewhittle3
    Sue Whittle (@SueSuewhittle3) reported

    Plusnet. Well where do I begin. The worst Broadband supplier out there!!!! Changed companies 9 days ago. No broadband, customer services are almost impossible to speak to. 3 different stories from technical team. I want to cancel my subscription but they want a cancellation fee!

  • mrjackson90
    Michael Jackson (@mrjackson90) reported

    @plusnethelp I have tried the wireless troubleshooting recommended by plusnet and it doesn't work. I also installed a mesh WiFi system which I have now removed and am still getting the same issues

  • diaryofabar
    Amber 🍺 (@diaryofabar) reported

    @EchoesEm @plusnethelp Plusnet is AWFUL!! very happy to not be with them anymore

  • DarleneStLouis3
    Darlene St Louis (@DarleneStLouis3) reported

    @emptyplod @plusnethelp Can someone from your customer service or technical support contact me - I am at my wits end trying to get a response from Plusnet

  • Racsort16
    🐒 🧦 Monkey Socks Osc (@Racsort16) reported

    @bt_uk Thanks I’ll have a look there’s no issue with plusnet I’ll try some things if not may need the discs looked at