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Plusnet Outage Report in Kirkcaldy, Fife, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkcaldy, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Kirkcaldy, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 5 days ago
Edinburgh Internet 14 days ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • fionamilligan
    Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • ollie_djw
    Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • M_sideSchoolMus
    Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • Normantweets
    Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • balnastraid
    Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • MonkeyLuvver
    John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • musicmanleeds
    Martin Sykes (@musicmanleeds) reported

    @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • BarryOnHisBike
    Barry B (@BarryOnHisBike) reported

    @AfroChuck87 @WorkTheSpace @bt_uk Kind of is now as they are not BT engineers. They are Openreach engineers as they run the network. BT just provides broadband over the network the same as sky, plusnet etc.

  • oo7dogfish
    mark t (@oo7dogfish) reported

    Another night ruined by how **** @plusnet is, really wish I'd gone to another provider. If anyone actually reads this, don't use Plusnet, service is poor and once they have your money they don't give a monkeys

  • Plusnet
    Plusnet (@Plusnet) reported

    @nisascotland Hi Shahid. I'm so sorry for the delay in getting back to you and that you've been having problems with your service! I appreciate the inconvenience that this must have caused. I've checked with our suppliers and they've advised that they've recently fixed a problem Plusnet Leeds

  • barbarayarwood1
    Barbara Yarwood (@barbarayarwood1) reported

    @plusnet leaving disabled people without outside access by restricting service on line all because payment didn't clear at 2am!!!!! Despite being told by a line manager they have been lifted..... THEY LIED. Now left without service AGAIN for the entire weekend as managers not in

  • musicmanleeds
    Martin Sykes (@musicmanleeds) reported

    @PScotfree @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!

  • KateKirk79
    Katie Kirk (@KateKirk79) reported

    @Plusnet Yes, we were really pushed in to renewing a 24mth contract with/by you as we moved house to down the road. We had NO option as you were going to charge us a fortune to move house unless we renewed! We didn't have the money to pay for it so had no choice.

  • Rob1969in
    Robin Cattani (@Rob1969in) reported

    @Plusnet I did get a call and thought I'd arranged an upgrade but have since had a message on my open ticket saying there's another problem but now can not log in to read them or respond the website just hangs

  • Plusnet
    Plusnet (@Plusnet) reported

    @KateKirk79 I'd definitely recommend speaking to our Customer Options team to see if there's anything that they can do in terms of your current cost. Regards, Emily Plusnet Leeds

  • watton2_karen
    Karen Watton (@watton2_karen) reported

    @Plusnet Thank you, you seem to be the only person who has understood that I got a signal with the original router and not the second one