Plusnet

Plusnet Outage Report in Kirkcaldy, Fife, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kirkcaldy, Fife, Scotland 12/08/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • samsul73 Syed S Huda (@samsul73) reported

    @Plusnet useless customer service. Just called with a simple query - was put on hold for more than 25min by someone who sounded like they rather not be helping customers and maybe WFH.

  • PHSPEROWLAND PE Rowland (@PHSPEROWLAND) reported

    @Plusnet can you help, haven’t received my router, can’t log into my bill but I’ve been charged for the first 2 months. 😬

  • CornyPastiche Tom 👣🌿🌞 (@CornyPastiche) reported

    @Plusnet How long does it take to activate a new call feature on your Home Phone service?

  • BW400CN Anthony Polson (@BW400CN) reported

    @englishgirlm8 Phone £50? If it’s a landline you should change to PlusNet. It’s £25.99 a month for unlimited high speed broadband and includes landline rental. PlusNet is owned by BT. Service is excellent. 100% UK call centres and my broadband speeds are 3x faster than with BT.

  • inacentre Ian John (@inacentre) reported

    @Plusnet Thank you Samantha for your reply. Frustrating situation apparently not helped by problems with your website. But I think things are as sorted out now - as well as they will ever be. Kind regards Ian 👍👍👍

  • TreeHouseBkshop TreeHouseBookshop #MusicMatters 🇺🇦 (@TreeHouseBkshop) reported

    @patrickkincaid I stick with BT because my broadband is super-reliable and I like the TV bit that comes with it. But we have PlusNet at the shop, never had any problems. BT customer service is soooooo bad.

  • simonbrett Simon A Brett (@simonbrett) reported

    @TheJonFreeman @Plusnet I changed mobile from @Plusnet because of how poor the signal was at times - particularly at work

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported

    @Plusnet Fifth consecutive day with no signal on @Plusnet Two different devices affected so definitely Plusnet fault. How much longer is this going to take?

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...

  • MrYiff Nick Cunningham (@MrYiff) reported

    @GeekByteUK Welcome to my world of Plusnet, they tried sending out a "new" router that helped a little bit, switching to vodafone in a couple of weeks as for less than what I currently pay I get a better router that includes backup 4g if it has issues