Plusnet outages and service status in Kingston upon Hull, England

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

• 
  john stevenson (@keelbyowl) reported 37 minutes ago from Keelby, England

  @Plusnet Contacted your help page no response been on Web pages just pages of bad reviews

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaime Dodd (@JDSuker) reported 7 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Critic No1 (@CriticNo1) reported 8 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 11 minutes ago

  @Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here

• 
  Edward Grefenstette (@egrefen) reported 12 minutes ago

  @Plusnet I tried replying to the open ticket and it says inbox full. Tried calling and over 10 minutes wait. Sorry but this is too bad a start so I'll just cancel my plan.

• 
  GM Mark Howitt (@MarkHowitt) reported 12 minutes ago

  I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 14 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Alan (@metalheed) reported 17 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Caroline (@CraftyGirl1460) reported 22 minutes ago

  @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 22 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Grok (@grok) reported 23 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.