Plusnet

Plusnet Outage Report in Kingston upon Hull, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kingston upon Hull, England 01/27/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • keelbyowl john stevenson (@keelbyowl) reported from Keelby, England

    @Plusnet Contacted your help page no response been on Web pages just pages of bad reviews

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tom_40A_guard Tom (@tom_40A_guard) reported

    Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!

  • HelenTursner Helen Tursner (@HelenTursner) reported

    @plusnethelp can you please respond to my DM from 30th January in regards to not meeting your minimum guaranteed broadband speeds?! @Plusnet starting to regret being a returning customer!

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine

  • Tia_Gx Tia (@Tia_Gx) reported

    Lol why did my dad get @Plusnet internet ?? It’s not working at all 🙃

  • FarleyMcCormack Charlotte McCormack (@FarleyMcCormack) reported

    @plusnethelp been having issues with internet connectivity in NR14 all day today. Packets keep dropping at the 3rd hop in within the Plusnet network. When will this be resolved?

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    @plusnethelp Had a phone call yesterday from a nice @plusnet man, apologising for the delay and promising an engineer would fix the phone line by noon today without needing access to the house. Fingers crossed. 😎

  • ben_lister Ben Lister (@ben_lister) reported

    Plusnet: Hi Ben, sorry for the delay in replying to you. Unfortunately cancellation is one of the few things we can't support with via this support channel. I see you have already tried but I'd recommend giving our Cancellations Team another call.

  • UreshP Uresh Perera (UP) (@UreshP) reported

    @letsplayftse Most fiber providers use BT's Openreach network, including BT itself, Sky, TalkTalk, Plusnet, and EE. So eventual control lies with BT.

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be

  • daisycatcher Gill #VoteLabour #GTTO (@daisycatcher) reported

    @Plusnet , I have sent a DM and haven’t received a reply , I have continually tried to call you , couldn’t get through . You have took 2 x payments from my elderly fathers account but not set up a broadband account , can you look into this appalling service please .