Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/16/2026 13:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MatthewHewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 🐝 (@MatthewHewitt84) reported

    @Plusnet My broadband came back on last night I think there was outage because my ONT was red

  • AndreaRenfree ANDREA RENFREE (@AndreaRenfree) reported

    @Plusnet Internet been off all day, tried everything suggested, still nothing, tried calling customer services, on hold forever, not impressed, can you help please?

  • BlackettJay Jay Blackett (@BlackettJay) reported

    @Plusnet Hi, my SIM card hasn’t arrived and I cannot call the support number given because I do not have a sim card. It’s been 10 working days and I have already been charged to start my plan. Thanks

  • anxious_silence Robert Barker 🦆☂ (@anxious_silence) reported

    We (think) we got hit by lightning last night and it fried our modem. Trying to get it sorted but oddly PlusNet's daft automated support system doesn't have an option for "We got hit by sodding lightning"

  • julesdaw julie merritt (@julesdaw) reported

    Asked for upgrade to full fibre on 8th August, been let down 3 times with no explanation or promised secured appointment. What is going on!!!!! No idea when it will happen, no faith left in plusnet.

  • Plusnet Plusnet (@Plusnet) reported

    @cgibbsofficial Hi there Craig, I'm sorry about the issue, we're not aware of any problems in your area but please send us a DM with your mobile number if that's still a problem. - Adam - Plusnet Sheffield

  • sman3d Steven M (@sman3d) reported

    @Plusnet Hi Adam I received my SIM after 4 days of 0 service, I use my phone for work you can imagine this was a nightmare & costly. The people I spoke to couldn’t have been less helpful, and I suggest you look at the automation of cutting people off before confirming they have their sim

  • purpleisiscat Dr purpleisiscat (@purpleisiscat) reported

    Hi @Plusnet , me again. We're down to less than 3Mbps this morning. Your colleague didn't get back to me when I DMd you a couple of days ago. Please look into this as we both work from home.

  • LornaRAWR Lorna Hassell (@LornaRAWR) reported

    @Plusnet every single month without fail my net goes down for a good few hours, normally of an evening some point around 8pm til midnight. Just a flashing orange light for no reason. I'm in the Liverpool area and your site never says there's an outage. What is happening?

  • Democraticist ASTRONOMO.Space 🇬🇧 🇮🇹 🌍 🚀👩‍🚀🌛✨ #NHS (@Democraticist) reported

    @TalkTalk @Plusnet Will you explain to me why you always repeat the same song about £. 50 charge, if it is not your problem? When already THREE times in the years, were told line OK, then #LANDLINE was fixed all THREE times! #FAIL