Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/01/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HoustonMargaret Margaret P Houston (@HoustonMargaret) reported

    @Plusnet Thanks - have got the email. Is there any way to fix internet access now I'm using the test socket, as a stopgap while I organise an engineer?

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet Dont go blaming my phone line in my property it was fitted about 3 months ago and tested by openreach there is no problem there

  • astroid_belt andromeda (@astroid_belt) reported

    @Plusnet You sent me a ticket with ? an offer but no explanation. This matter has cost me much time,hassle and anxiety. Plusnet usually has excellent customer service but this time you cancelled my BT sport too soon

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    @Plusnet If it is the equipment this is the second one you have sent me and has been nothing but problems since day one dont you think you should invest in better equipment to start with

  • Big_Fat_Gaz That Man Gaz (@Big_Fat_Gaz) reported

    @Plusnet raised issue 214411690 yesterday. You say it’s a “BT MSO”. Can I have update on progress please. Unable to get it from website, get a 404 when trying to access page.

  • RicardoMcC Richard McCall (@RicardoMcC) reported

    @ulrsor @Plusnet Similar problem here. Have raised a ticket in the portal but no response yet.

  • Abii_Mae Abi (@Abii_Mae) reported

    @Plusnet I've sent a DM. My internet is once again not working. I'm sick of this.

  • Katie09cymru Kathryn Edwards (@Katie09cymru) reported

    @plusnethelp hi, I'm now living in Dubai and wish to cancel my monthly Plusnet SIM. How do I do this? Also, is there any way of keeping my number for when I return in a few years' time?

  • RicardoMcC Richard McCall (@RicardoMcC) reported

    @Plusnet can someone get me an update on my broadband connection please? Question ID 214367300 in the help assistant. I’ve been waiting 2 days with very patchy internet and no response. Thanks

  • Smiler_889 Jamie Lee Goodchild (@Smiler_889) reported

    So now happy customer in regards to @Plusnet resolving my complaint with a month's free broadband. Thank you @Plusnet for more then "I'm Sorry" 👍