Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/26/2026 18:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sheard82 The Shearded One⚔🙂 (@sheard82) reported

    @rr123xx @Plusnet Told me on the phone dont cancel you're direct debit otherwise you wont get a refund

  • Alvarito Alvaro MA (@Alvarito) reported

    @Plusnet Hello, what happens to my service price when I don't renew into another term bound contract?

  • jay_hp Jane 🐶🐈🦊🦜🐎🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jay_hp) reported

    @Plusnet I DM’d you 2 days ago & haven’t had any response apart from automated reply which doesn’t cover the issue I have raised. Do you not accept DMs any more?

  • Tonysmini Tony (@Tonysmini) reported

    @TheRising_Moon @openreach @Ofcom BT are a CP the same as Sky, Vodafone, Plusnet, EE ect. It’s the network providers you are confused with. Openreach are the main one, but you have Altnets like BRSK, Netomia, Lightspeed, Cityfibre, there are lots that use PIA (OR poles, boxes and ducts), to supply their network.

  • H34th3r87 Heather (@H34th3r87) reported

    @Plusnet my broadband is up for renewal but why is it always cheaper as a new customer? It's the same every year. Can get it a lot cheaper elsewhere.

  • s99ane Shane Doherty (@s99ane) reported

    @Plusnet hi my broadband has been down for about and hour now, postcode wa16

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet renewed my contract with you and you've charged me 6.99 for sending me a new router to upgrade. Brilliant customer service....

  • johnlyons40 John Lyons (@johnlyons40) reported

    @Plusnet hi I can't setup my plusnet emails on my new windows 11 computer. Outlook setup assumes my email address is my username. any help appreciated

  • SenorStefan Stefan (@SenorStefan) reported

    @Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue

  • Daviebhoy17 Free the UK (@Daviebhoy17) reported

    @bt_uk We are switching providers since you are involved in helping Islamic takeover of Britain along with EE and Plusnet. It’s disgusting and I will be spreading this as much as possible to as many people as I can. You’re just as bad as the BBC, shame on you