Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jenva
(@jenva15) reported
Can somebody help? @Plusnet @plusnethelp I have sent a DM
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Gina LoBuglio
(@GLoBuglio) reported
(2/2) be waived as a result of the poor customer service I’d received (too much to tweet about). I’ve now received a notice from a DEBT COLLECTION AGENCY initiated by @Plusnet. Have burnt HOURS dealing with this & thought it was resolved!! NOT HAPPY
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Fred
(@fatboyfred) reported
@OpenreachHelp Yet another 72hrs of being fobbed off by Plusnet and Openreach. Approximately Openreach identified an issue on 13th December but still have not resolved it. @plusnethelp @Plusnet seem to think help means sending a standard email requesting I wait for update for another 48hrs
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Mike Shaw
(@garcon00) reported
@DickieMeaden Been on Vodafone for years. Coverage ok where I am but customer service not so much. If 4G SIM only suits, worth looking at Plusnet (they use EE).
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Gwyn Davies
(@Gwyndavies1) reported
@TonyCheetham1 @Plusnet Mines down too in Prestatyn..! I’m on the phone to them now, been in a queue for 25mins still no answer..!
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Gwyn Davies
(@Gwyndavies1) reported
@TonyCheetham1 @Plusnet Hi Tony.... Just got off the phone to Plusnet... There’s a problem with the service in our area and it’s estimated to be back up by 6:30 tonight...
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Gav Roberts
(@DJGRoberts) reported
@plusnet “we’ll do you proud” you can’t even do yourselves proud, absolutely shocking customer service, just when you think you’re getting somewhere the next person you talk to contradicts everything you’ve previously been told! #mixedmessages #lies #incompetence
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Oli Briggs
(@OliBriggs3) reported
@Plusnet our Internet speed is so slow it wont even load a chrome page the fact you are selling us over priced and low speed Internet is stupid you said your self that the minimum speed us 33 but yet we are not even getting half of that sort it out
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Michael
(@michaellfox) reported
@Shortwasp I've had Plusnet broadband for ages ( part of BT now) never had any issues. Get BT sport from them at £10/m. Dont get access to BT Sport app though as discounted price . Worth a look.
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GALLOWS HUMORIST
(@reynlord) reported
My karen saga with @Plusnet continues, regardless of the hole in the window situation, not getting refunded my install or the £75 extra I had to spend on a mesh wifi system to get their shinternet to work, and my right to cancel contract ended 10 days before my internet worked.