Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 03/08/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Alextheadult Alexander (@Alextheadult) reported

    @Plusnet On Friday open reach appeared after the appointment time, set up half the internet, and then f***** off and it still is broken. Open reach is an ironic name. Could someone please help me?

  • Plusnet Plusnet (@Plusnet) reported

    @charli5136 Hi there! Sorry for the delay. You can perform a factory reset on the Hub as this can help or if you need further support on this. Can you dm us the username? Nathan – Plusnet (Doncaster)

  • Plusnet Plusnet (@Plusnet) reported

    @crashgoggz Hi there, Thank you for your message and we are sorry for the delay with our responses. You will need to contact the care line alarm provider so that they can switch this over to a service that does not use the landline. Rafiqe - Plusnet Sheffield

  • Irwell56 Maria (@Irwell56) reported

    Am a Plusnet customer. Just changed contract -uograded- now haven't received emails gor 2 days and problems dashing with no update on status of new contract. Come on guys! Get it together!

  • goaroundflaps15 David (@goaroundflaps15) reported

    @Plusnet Hi, really getting fed up now -signed a new contract with a £50 prepaid card, never received it. Customer service said to contact the card company, they didn’t know. Very frustrating. why can’t you just credit the account for the value instead (plus extra for the hassle

  • Ian690501544226 Ian (@Ian690501544226) reported

    @vickyinatutu @Plusnet plusnet are crap

  • dani3ll3_ingrid Danielle ⭐️ (@dani3ll3_ingrid) reported

    @Plusnet hi I’m having the issue that my WiFi is saying I’m in the us not the uk how can I fix this

  • NinaChristal Nina Christal (@NinaChristal) reported

    @Plusnet would someone please contact me, I'm still waiting automated compensation from your error - i don't feel like I should be the one chasing for compensation it was bad enough you cutting me off for a month, and you've taken a goodwill payment!

  • HainesAlexis Alexis Haines (@HainesAlexis) reported

    @Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?

  • BeckyLakey Becky Lou (@BeckyLakey) reported

    @Plusnet I'm paying for the privilege of 900mbps and your service is consistently poor - averaging around 27mbps using the test on your website. I think my household is within our rights to break the contract early due to your failure to provide the service paid for.