Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Plusnet
Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tucopacifico
(@myredrum2) reported
@Plusnet still waiting for new sim "in the post" 2 months ago. Poor coverage and no signal for me in most of my area. I'm off, Lebara for me.
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Edd Blakeley
(@EddBlakeley) reported
@Plusnet I have just reported a SIM porting issue to your mobile support team. Although they were helpful, they said I should prepare for the issue to go unfixed until after the bank holiday weekend. That's disappointing - being without mobile signal for that length of time!
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Alice Martin
(@alicejmartin78) reported
@Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.
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Plusnet
(@Plusnet) reported
@DiscoAmir3000 Hey Amir, just checking in to see how you're getting on since your connection came back. Are you noticing any problems, or has everything returned to normal? -Tony Plusnet Sheffield
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Mick Tilson
(@Romfordian2) reported
@Plusnet your customer service is non existent!
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Zoe Montgomery
(@ZoeMontgomery66) reported
@WhichUK I’m with Plusnet and I wish they would offer a social tariff but I rang up and they said they have no intention of offering one. I could switch to BT but their customer service is notoriously bad.
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Mr B
(@IamTravelButler) reported
@Plusnet Telephone and dialling tone not working for my Mum, who has an auto alarm service that’s not operational without an active line. Customer service is closed! Is there an out of hours contact service for housebound customers?
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Southern Don
(@HaydnGlass) reported
@Saintstepgar I never had a problem when I had sky broadband. Switched to plusnet and it happens a lot
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David Bell
(@davidmbell) reported
Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.
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No Sheds 💙
(@NoSheds) reported
@PaulbernalUK @Plusnet @BTGroup May I ask what the actual problem is/was? If you've mentioned it specifically already I'm sorry I've missed it.