Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/05/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ajonlineservice Shot By AJ (@ajonlineservice) reported

    @Plusnet Have dropped you a DM as well as sent in a ticket and still getting no response. I know you said "if you can find them", but surely it shouldn't be this hard to get in touch with somebody, especially when they're busy putting witty quotes all over social media? Help a guy out?

  • AndyOhara1983 Andy O'Hara (@AndyOhara1983) reported

    @Plusnet Any internet issues in the DE7 area? Ours has gone down and no amount of restarting or checking all cables are in is working.

  • TheGinasium The Ginasium ⚗🍸 (@TheGinasium) reported

    @Tonysmini @MerlinFDC4 Yes... Going down the list. Some providers "no capacity" (TalkTalk), "wrong tech" (PlusNet), some choose to not connect to Openreach fibre (Vodafone)... Latest info is one provider may have bought the rights for 12 months (suspect it's BT)... So much for having fibre built in 😟

  • Lyndsey84772843 Lyndsey (@Lyndsey84772843) reported

    @Plusnet I'm having extremely slow speeds and my router has now dropped out at least 8-10 times within the last hour. The Internet has been very unstable for the past few days. Please contact me ASAP to resolve

  • mynameisharry Harry Llewelyn (@mynameisharry) reported

    @Plusnet what on earth is going on with your supply recently? It cuts out many times a day (4 times already this morning), and drops down to 3-6Mbps from the usual 40Mbps (despite paying for 60+).. Been doing this since Saturday.

  • craig_currie craig currie (@craig_currie) reported

    @Plusnet my plusnet internet is running terrible and has done now for while losing connection is a daily occurrence and are now thinking let’s just get shot of it. Absolutely rubbish

  • Giles2912 G (@Giles2912) reported

    Again your supply over the last 24 hours has been poor with constant buffering and signal lost #plusnet do I expect it to get any better? No? You gave up on my first complaint in February!

  • dijay1 David Jackson (@dijay1) reported

    Plusnet - broadband speed down to 8mbps ???

  • KaraCheeseman uɐɯǝsǝǝɥɔ ɐᴚɐʞ (@KaraCheeseman) reported

    @Plusnet can someone help please? we’ve had no phone line or internet for over a week now - what’s happening?!

  • LazyFrance Laurence phillips (@LazyFrance) reported

    @NOWHelpTeam it has been 24 hours and no one has been in touch to help with the wretched broadband. Now may offer free calls, but I would rather have the internet. Hopefully still time to cancel and go back to working internet and truly helpful tech support with @Plusnet