Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 12/03/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lagertha763AD Lagertha (@Lagertha763AD) reported

    Just got an email from @Plusnet increasing bill in line with CPI plus 3.9%. Nowt like kicking customers when they're down eh? Greedy bastards 🤬🤬

  • Plusnet Plusnet (@Plusnet) reported

    @Steven95562170 I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • Dave23625134 Dave (@Dave23625134) reported

    @Plusnet Apparently my bill is increasing at the rate of inflation plus 3.9%. How you can you say it is increasing at this rate then add another 3,9% on? That's stupid. You mean you are putting prices up 9,9% which is absolutely ridiculous. Rethinking my ISP after 10 years.

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • ChrisJames452 Chris James (@ChrisJames452) reported

    @Plusnet what a shocking company you are after being passed from pillar to post most of the afternoon without getting my problem resolved you're charging me for a service I've not even received shocking avoid this shocking company fuming

  • iluvbatfink ER but not the Queen (@iluvbatfink) reported

    Is @Plusnet down today or is it just me? Got up to an orange light! @plusnethelp #Plusnet

  • bethhopedeaks beth (@bethhopedeaks) reported

    @Plusnet our wifi not been down for almost 12 hours and we are a uni house with assignments and online lessons. the orange light on the front keeps flashing no matter how many times i reset it or follow the instructions your site gives me. says it won’t connect to broadband

  • Ttv_Enc2002 TTV_ENC2002 (@Ttv_Enc2002) reported

    @Plusnet wifi have been on and off for the past week, goes down for most of the day… paying money each month to end up using all my data

  • JasonJac2 Jason Chapman (@JasonJac2) reported

    @Plusnet business - haven't used support in ages, it looks like you are using obfuscation to reduce support. "We're always up for a chat", follow the prompts, expecting to get to a "none of the above" and raise a ticket. Nope! So why not say "we no longer offer online chats"?

  • metalheed Alan Isaacson (@metalheed) reported

    @Plusnet I very recently extended my broadband by another year, is there a period where I can cancel? Price increase you just emailed me is a bit much