Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/12/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NorfolkRachael MrsWaring (@NorfolkRachael) reported

    @LozzaFox We had to resort to two suppliers. Add Plusnet additionally. Pathetic but Internet too essential. If really critical you can also add Simrush effectively tapping into phone network internet

  • CyclingBelinda CyclingBelinda (@CyclingBelinda) reported

    Hello @Plusnet, my internet connection has been really bad in the last few weeks. I'm a long standing customer and usually find it really reliable. Please advise... @plusnethelp

  • bazeboiee Charlie Evans (@bazeboiee) reported

    @plusnethelp Our broadband is terrible right now. Ping takes ages and running a zoom session and video stream isn't possible. What's occurring? @Plusnet

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @plusnethelp @SimonCSinclair I wouldn’t bother, I’ve had the same shocking experience and after trying the bits sent to me via a message it’s still the same. Plusnet surely can’t be Everyone else’s problem........... too many people with the same issue!!

  • philscowcroft Phil Scowcroft (@philscowcroft) reported

    @tweetd99 @LozzaFox Plusnet. Never had a problem. Few billing queries but for internet and stability, can't fault them.

  • galloform 🅼🅸🆂🆃🅴🆁|🅶 (@galloform) reported

    @virginmedia 15 years a customer. My new deal £83 p/m. New customer £45 p/m. Retentions offered £8 p/m saving, with increase of £4 p/m to come in March. Sky, BT and PlusNet all around £40 p/m. How to treat a long standing customer- NOT. I'm off. Bye !

  • Cazang1112 ladybalthezar (@Cazang1112) reported

    @bt_uk 4th failed engineer visit today and a week with no internet. Customer Services being very helpful but c'mon openreach sort it out please, maybe I should have stayed with Plusnet and their terrible connection speed 🙄

  • LauraBerrillPR Laura Berrill (@LauraBerrillPR) reported

    @leoniedelt @EE EE was awful - I used to be with them but got rid. Have PlusNet now which is saving me about £25 per month and just as good

  • LordBlackstock Marc Blackie (@LordBlackstock) reported

    @plusnethelp Hello been waiting over two months for my Plusnet rewards card. Feel tricked into going with your service when switching. No response to numerous emails. I have sent you a PM please can you respond today @Plusnet

  • wheezy86 louise 🐝🏳️‍🌈 (@wheezy86) reported

    @Plusnet Can someone from your help team please message me... I have tried contacting for the last few days can't get through on the phone and my internet connection is horrendous and I am working from home