Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Carney
(@crazycarneysmum) reported
@Plusnet is your WiFi down
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Bryn Stanley
(@BrynStanley) reported
@Plusnet nearly 40 minutes holding for cust service and broadband not due to go active 17/11. Not a great start, wondering if I've made a mistake switching to plusnet?
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Condemned Pete
(@PeteCondemned) reported
@Plusnet What the hell is going on with the broadband today? I have never had any issues before and now every few mins i get broadband disconnected....Not good when i have videos that need editing and uploading
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Adam Hayes
(@mrahayes) reported
@Plusnet Hey Plusnet, it's taking ages to get thru on the phone. All I want to do is cancel my broadband contract with you, can someone help please? Cheers...
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Lauren
(@LaurenEGrn) reported
@Plusnet My internet connection has been dropping for the last 2 days now. I work from home and cannot afford for this to be happening. How do end my contract? This is not the service that was sold to me
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DOOGY
(@DOOGY43543492) reported
@Plusnet I’m with you at the moment but I’ve been without any broadband for nearly 2 weeks ,had 2 engineers out to fix it but it can’t until OPENREACH put a spare port in the cabinet,I’m 73 and need it to keep in touch with my grandchildren but Openreach don’t seem to care about the old.
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Nicola
(@GoHomeNicola) reported
@Plusnet hi my broadband has gone down, router was flashing red but now solid red and 'connected without internet'
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Artemis W
(@ArtemisW15) reported
@Plusnet my router keeps breaking. I can’t fix it myself. I’ve tried to contact you but the numbers on your website come up as “not recognised” when calling - they’re out of service. How do we contact you by phone?
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Screwfix
(@Screwfix) reported
@MilesMo09705052 Hi, we have been told that some PlusNet customers have not been able to get onto our website. If you are with PlusNet you will need to call them to unblock our website. If the issue still persists please let us know. Thanks, Megan
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Anthony Polson 🏴🇸🇪
(@BW400CN) reported
@almuckersie I was with BT. I was tempted by Virgin Media’s high speed but eventually chose PlusNet because of the competitive price. The service is as good (or bad) as BT because PlusNet are owned by BT. But it’s a lot slower than Virgin. .