Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 03/06/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Russ_henry Russ Henry (@Russ_henry) reported

    @Plusnet I took out an 18mth £22.99 contract in March with a £70 gift card. 1st you overcharge me and now you tell me you have no record of the gift card being applicable. Shocking service !!

  • Plusnet Plusnet (@Plusnet) reported

    @EddieRobson I'm not sure if it mentioned it when you made the change, these can take up to 2 hours to kick in. If you're still having trouble after that though, let me know and I'll see if there's anything else I can do on my end. -Tony Plusnet Sheffield

  • joe_yer99 Joe Fae Glesga (@joe_yer99) reported

    @bt_uk Eventually, after 40 minutes on the phone. 3 times I had to call BT. You need to fix your systems. BT were wholly to blame. Plusnet here I come.

  • chinmj Matt (@chinmj) reported

    @FrPsiChi @Plusnet I get that they don't currently support it, the question is whether they will by the time that the signal boxes are deactivated at the end of June.

  • FrPsiChi Simon Chinery (@FrPsiChi) reported

    @chinmj @Plusnet Plusnet mobile doesn't support wifi calling but if your phone SIM is EE and Plusnet provide your home internet (via bt line) you should be fine.

  • drlaurafletch Laura Fletcher (@drlaurafletch) reported

    @Plusnet I am only getting 3G on my phone, wherever I go. No 4G. I’ve tried restarting, removing SIM etc. It’s an iPhone X. Please let me know how to solve this problem as connectivity is SOOOOO slow!!

  • SDH0687 Spencer Humphrys (@SDH0687) reported

    @MatronBudds @SkyUK We had similar. Sky wanted to charge a fortune to TV and broadband. We left sky (after about 12 straight years with them) and have moved to plusnet. Much better customer service, better internet speeds and cheaper too 👍🏻

  • Plusnet Plusnet (@Plusnet) reported

    @j_berry Hi Jennifer and sorry for the delayed reply from us. I've just checked and can see that there was an issue affecting your area yesterday that's since been fixed. We're really sorry for the disruption and please get back to us if there's still an issue. - Adam - Plusnet Sheffield

  • yanpotatoqueen_ potato queen🥔 (@yanpotatoqueen_) reported

    @Plusnet I understand you're busy but my router keeps turning off / having issues, one was sent out 1st but hasn't arrived. please can i have an update on this as i work from home

  • LMDX01 Ash Richardson (@LMDX01) reported

    @Plusnet need help please