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Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

Why is my Plusnet service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RobertA62389919
    Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15
    George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Krash14006657
    Krash (@Krash14006657) reported

    @Plusnet rental, not committing to the agreed contact, keeping me on hold for hours at time ... I could go on. For a company who is customer focused, I have never had the misfortune of working with such a shoddy utility company!

  • ohmrdarcy
    Topher the Great (@ohmrdarcy) reported

    @Moognific @virginmedia in my experience when anyone who has a good experience with any internet provider, there are plenty who have the opposite. I've had nothing but amazing service from PlusNet for 5 years now, but I know plenty who have had the opposite. Location matters a lot, ask neighbours maybe?

  • Krash14006657
    Krash (@Krash14006657) reported

    @Plusnet This is the least of their failings! They disconnected my line and moved it up north . We did not instruct this and at the time of disconnection my husband was in the process reparation of a family's dead relative. Called pulsenet to get "it's in a manager's call back

  • slave2gadgets
    Pete G (@slave2gadgets) reported

    @Plusnet Tried that. No good, though webmail is slowly working. Your tech support said outlook was nothing to do with you. It worked before this, now doesn’t. Settings all correct. Can’t work without outlook. I will have to look for a broadband provider that offers decent email support.

  • SusieInAysr
    Susie in Ayrshireland (@SusieInAysr) reported

    @Plusnet After over 24 hours I still have no mobile phone service in my area - I can't make/recv calls or texts. This is pretty poor for a company of your size :/

  • JohnFerris62
    John Ferris (@JohnFerris62) reported

    @HelloFromMarcus @Plusnet I had an issue with my landline phone going over to broadband and the guy at BT got it quickly sorted and couldn't have been nicer.

  • johncayliffe
    John Ayliffe (@johncayliffe) reported

    @Plusnet Have to say I was quick to complain when my email was down for about 8 days but would like to give credit to Plusnets Philip Macleod who once the server was sorted was very patient and helpful in getting my emails back to normal.

  • alexpractice89
    Alex. (@alexpractice89) reported

    @Plusnet could you please come back to me ASAP today? The wifi has gone down yet again and I can’t keep using my data to work from home, and I have no idea what’s going on with it after the guy came round to sort it yesterday!

  • rupertcheek
    Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • binderella1
    Bindi P (@binderella1) reported

    @Plusnet Hi. I’ve sent a DM regarding my flakey broadband. Hope someone can help. Thanks.