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Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard
    Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15
    George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919
    Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TEngine7
    TEngine (@TEngine7) reported

    Sorry I haven't had much to show latley... Was due to have new broadband set up over the last few weeks but it's been a very slow progress for what should be an improved speed compared to PlusNet :/

  • Plusnet
    Plusnet (@Plusnet) reported

    @braintumourlady Thank you, Hev. Please let us know if the troubleshooting doesn't resolve this problem. Regards, Emily Plusnet Leeds 🌞

  • SimonD70
    Simon Deakin (@SimonD70) reported

    @Plusnet having lots of issues with drop out and really slow. Ran all tests as guided on the website and tests run at under 25mbps. Rebooted router etc. Can someone please look into this

  • TJHallx
    TJ Hall (@TJHallx) reported

    @Plusnet My internet is down at the minute, but it says everything is running smoothly. The router staying orange

  • jonbarony
    John Barony (@jonbarony) reported

    @Plusnet @Ofcom Although the issue was fixed by myself, there is still no explanation of why a customer would have to reset there router password when a person password hadn’t been changed by myself across any part of the plusnet network until it was needed to be done regarding router

  • LadyOfAquitaine
    Ellen (@LadyOfAquitaine) reported

    @Plusnet Hi Emily, my micro filter is fine and I am connected to the master socket etc but the problem still remains that I have slow speed :( I did click the broadband troubleshooter but that said it was down for maintenance.

  • Plusnet
    Plusnet (@Plusnet) reported

    @jonbarony Hi John, I'm really sorry about the issue and just glad it's been resolved. Please feel free to send us a DM with your username if you'd like us to look into it or if there's anything further we can help you with at all. - Adam - Plusnet Sheffield

  • blue2boot
    blue2boot (@blue2boot) reported

    @plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet

  • Plusnet
    Plusnet (@Plusnet) reported

    @CharlieMaguire9 I'm sorry to see that you are still having issues, have you run through the troubleshooting steps? Regards, Emily Plusnet Leeds 🌞

  • clemo05
    andrew clement (@clemo05) reported

    @Plusnet hi my internet connection over the last few days has been dropping out is there an issue? And when will it be resolved?