Plusnet outages and service status in Kilmarnock, Scotland

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

• 
  Andrew Walker (@bigboithebard) reported 38 minutes ago from Kilmarnock, Scotland

  @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

• 
  Robert Alexander (@RobertA62389919) reported 41 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• 
  George Hunter (@GHunter15) reported 46 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Carl French (@18sufc89) reported 1 minute ago

  @Plusnet why can I go online and get a cheaper offer and also fast product from you’re company after being a customer for 4 years plus

• 
  Flower Pot (@FlowerP79667758) reported 2 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Daniel Warren the minstrel man (@danielwarren88) reported 2 minutes ago from Erewash District, England

  @Plusnet WiFi extremely slow in the DE21 area of Derby please resolve this or we will go elsewhere

• 
  Morbius Five (@FiveMorbius) reported 3 minutes ago

  @Plusnet Naturally the only people actually responding to my tweets are scammers. Nothing new there. How embarrassing is it that the people faking being your company's customer service do a better job of pretending to help customers than you do actually helping them.

• 
  Stuart 965 (@StuartThom8396) reported 4 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Mark Crowther (@MarkTWIC) reported 5 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Stephen Mullan (@Stephen_73) reported 8 minutes ago

  @Plusnet are there problems with webmail? Getting IMAP errors since 2pm

• 
  Not Only, But Likewise (@notonlybut2025) reported 10 minutes ago

  @Plusnet My phone is broken - dropped in the bath. This is why I'm reaching out here.

• 
  Commonsense1974 (@commonsense7574) reported 12 minutes ago

  @DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.

• 
  Craig Jump (@Craig_Jump) reported 15 minutes ago

  How is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet