Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/20/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • downsfennon lynda downs (@downsfennon) reported

    @Plusnet Asked a question never answered?

  • FtMmate FTMmate (@FtMmate) reported

    @Plusnet the worst Internet connection I have ever experienced. Changed channels but still poor. I will not be forced to pay for an adequate router either shame on you @Plusnet

  • i_scotty Scottimus Prime (@i_scotty) reported

    @LukieGymer Plusnet. But I even bought a business grade router. That made it better. But some issues remain.

  • MikeFos80837729 Mike Foster (@MikeFos80837729) reported

    @Plusnet All sorted with BT what took you 3 months and £350 to get no where just cost me £9.99 and sorted on 13th sept with BT. Refund given but nothing for stress, bad service, wasted months, my time, phone calls out of my allowance. Plenty of not believed apologies though.

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet Joined Plusnet Friday and had no broadband since, I am deaf so the support phone line is no good.need my internet connected

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    I have called a person and got it all sorted… including a new router which apparently is probably the source of all my broadband issues! One reason I’m still with Plusnet after 11 years is that so far all issues have been minor and they’ve fixed them super super quickly!

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet My mobile signal seems to be down (3 of us in the house with no signal) but I can't see any problems on your service status. How can I find out when I will have service again? Thanks.

  • J_owatson Jake Watson (@J_owatson) reported

    @ArtetaOut_v3 @EE Literally just pulled up to my drive and theirs an Open reach tenichian outside someone else has the same issue and their with plusnet so it appears to be an issue with lines or distribution box. So @EE I owe you an apology.

  • SuzySB27 Suzy Brown (@SuzySB27) reported

    @Plusnet Have a blue light but nothing can connect amy issues EX39 area?

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    Hi @Plusnet , we've been without broadband connection all day because of an outage which was supposed to be resolved by 3pm. Is this going to be resolved soon? We work from home so we're counting on our WiFi to work tomorrow. Please let us know soon as we need to find alternative