Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (14%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

• Robert Alexander (@RobertA62389919) reported 40 minutes ago from Irvine, Scotland

  @plusnethelp hi is plusnet my account down won't let me logon

• George Hunter (@GHunter15) reported 54 minutes ago from Irvine, Scotland

  @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Zombie_angel_69_ (@Zombie_Angel_69) reported 4 minutes ago

  @Wootten2 @PeteBarronMedia @youfibre plusnet is a massive company with 1000s working for them and there crap everyone forget you fibre have just started up with a hand full of employees give them a chance

• Plusnet (@Plusnet) reported 5 minutes ago

  @airliestreet Hi there! It's great to hear you're thinking of renewing but sad you'll be leaving us eventually. You would have to pay a Termination Charge if you were to cancel your services early. - Curtis, Plusnet Sheffield

• threepennystander (@airliestreet) reported 7 minutes ago

  @Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?

• Mig (@blackhairbub) reported 8 minutes ago

  @Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?

• Jennifer McCalman (@bluetonic78) reported 10 minutes ago

  @Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery

• Onyinye Ough (@OnyinyeOugh) reported 11 minutes ago

  @Plusnet Why do you have such horrible service recovery when there is a device failure caused by your team ? Customer service is poor. It has been a disappointing experience so far.

• Kerrie (She/her) (@ker_gem) reported 11 minutes ago

  2 weeks & still no phone /internet. Trapped between my provider @Plusnet & @OpenreachHelp (the latter don’t take calls). now I have to wait until Monday for a second engineer visit (1st couldn’t help). Informed I have super fast full fibre! If only someone could get it to work😩

• Prof Paul Bernal (@PaulbernalUK) reported 11 minutes ago

  Yes, it feels like months, but @BT and @Plusnet are still trying to screw my aged aunt for hundreds of pounds to get her connection back after they messed it up. Months and still no resolution. And they’re the same company really.

• Andy Parkes (@SaxonPark) reported 14 minutes ago

  @Plusnet 3 days ago I did this. I sent a DM with my user and post code etc. Tf66jw. Saxonpark. A week has gone by. No idea when we will get connected. Health equipment unable to send info to hospital to manage oxygen levels. Basic courtesy and customer respect would be appreciated.

• Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported 18 minutes ago

  @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.