Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (70%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
-
George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
-
Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
-
Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Tara pickstock
(@tara_pickstock) reported
@Plusnet hi my broadband has been incredibly slow and just buffering the last few weeks my phone keeps disconnecting I don't have time to sit in que on the phone can someone please contact me please as this has been on going issue for weeks now annoying paying my full bill
-
Richard Swain
(@Rchrdswn1975) reported
@Plusnet still waiting for news of mobile phone signal. At present I need to ring plusnet broadband about a complaint. But can’t as mobile phone signal plusnet is non existent.
-
Holden
(@HoldenMadickie) reported
.@Plusnet maybe having assigned caseworkers to your most severe customer support cases doesn't help if they're the only people who can seemingly do a single ******* thing to help. Your customer support workflow is a shitshow.
-
Smudge
(@davidzsmith1) reported
@Plusnet are you kidding me? Trying to cancel, left the country, you say we have to call, well no I opened on email why not close by email? So you say send letter, enclose info all except phone numb as no one uses house num anymore, now I get email saying you can’t verify? mad
-
Pob
(@RobinAusten1) reported
@Plusnet 🚨HELP PLS... mobile phone's stopped working- not connecting to phone net=no phone or texts. Can't seem to contact you via web/app w/out phoning🤔. SIM corrupt?? Other 🤮EE sim card still works. V new s22+ phone. All other phone systems work, just this SIM card🧐 Hay-elp
-
Don Grunbaum 💙🎓
(@DonaldAG) reported
@simonharris_mbd Actually, I upgraded my Plusnet router to a Netgear mesh system, and virtually all my problems disappeared. Even download speed improved. No, I don't know why, either.
-
Ali - Kailoren
(@realkailoren) reported
@FalconeHosts In your contract there will be a minimum service guarantee (its usually internet speeds) and if it falls below that, or you have frequent unexpected outages you can get out of the contract at any time. I did the same thing with Plusnet when I lived in the UK
-
Alex Knight #FBPE #FBPA
(@AlexKnight68) reported
Hi @Plusnet, my caller ID has never worked. Your troubleshooting guide says to dial *#234# and I get the message "Sorry, the service requested is not available" even though caller ID is active on my account🤔. Please can you help?
-
Jonnyhardyharhar
(@IamJohnHardy) reported
@DonaldAG @simonharris_mbd Never had an issue with Plusnet routers.
-
Ben Cowell
(@PsykiIl) reported
How to be the worst company in the UK in 2 easy steps. Step 1: Be @Plusnet Step 2: No need for step 2.