Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Caroline Downing
(@CarolineDowni14) reported
@Plusnet Hi there I live in the Guildford GU1 area and the broadband is not working is there a problem at the moment. Tried the usual steps to fix it. Many thanks
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Rach 🌻
(@rachcoon) reported
@cj_kent @Plusnet I'm pretty sure we can cancel without charge if they are not giving the service we are paying for? I have been without Internet at all since Friday morning and getting absolutely nowhere. Couldn't get through to anyone. Did they give a reason on the phone?
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Chris Kent
(@cj_kent) reported
@Plusnet I've managed to get through on the phone. But it's absolutely not acceptable that you can read about PlusNet's countrywide outage on The Sun but your status page and Twitter account says everything is working just fine. I'd cancel today if my contact allowed it
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Orla
(@OrlaJackson1) reported
@Plusnet zero service for 4 days. This is utterly ridiculous. 1 is understandable but 4 is nonsense. Have someone contact me today
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Sian Parry Weeks 🏴🇺🇦
(@SianPW14) reported
from
Penarth, Wales
Anyone else having issues with their Plusnet connection this morning? Router has blue light on but no WiFi connection
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The Log Lady
(@gamecounsel) reported
@Plusnet Thank you. Service in my area has now been restored, although the signal is weak.
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Rob Jones
(@jonesrob) reported
@Plusnet Fixed now. Customer relations would be helped enormously if the company could push out a media notification when there is a major disruption to service. Not saying anything/not responding is unhelpful. These incidents are not forgotten when renewal time comes.
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aristy zorbas
(@AristyZ) reported
@Plusnet Can someone please contact me and tell me why you have made a charge to my account, when while on 2 calls to your support teams, no one mentioned there would be a charge?? Pretty poor service. A
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Tracey Ace
(@tikiriot) reported
@Plusnet can you help me find out my landline number? I don’t use a landline phone & can’t find the number anywhere. Have looked through account, tried chatbot & community already
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NecroGaming
(@NecroG4ming) reported
@rachcoon @Plusnet I haven't bothered contacting them. No point. My connection went down the same time as everyone elses thus clearly not a problem my end. Also, as many others here have said... they don't answer their phones.