Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 12/27/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nw_nicholas Mr Ethical (@nw_nicholas) reported

    Stressful conversation with Plusnet today. I’m trying to cancel my contract, not having had broadband for 12 days. They keep saying I will have to pay early termination fee of £70. They owe me £140 in compensation

  • RuckinRugby John 'Max' Maxwell (@RuckinRugby) reported

    @Plusnet Can you please cancel my broadband account. You'd think this would be a simple few clicks on your website, but then this is UK 2025 isn't it. Do not give me a number to call.

  • Mark_J69 MarkJ (@Mark_J69) reported

    @Plusnet Can you please please please advise if the Force9 issue is being actively looked at? Emails been down for nearly a month now. Its ridiculous.

  • Lexi69hz Alexia (@Lexi69hz) reported

    @Plusnet Why is your broadband so ****. Like I can’t even watch YouTube without it buffering. Even when everyone is asleep it buffers

  • MaldonGirl1966 Anniroo the Essex Gel (@MaldonGirl1966) reported

    Anyone else having problems with "Three" and "Plusnet" ???

  • porkwings_ porkwings (@porkwings_) reported

    @Plusnet I can't change my payment method online, I just get an error which says "there has been an issue please consult your system administrator". I need to change my direct debit to a new bank account.

  • nkannemeyer3 Nicholas Kannemeyer (@nkannemeyer3) reported

    @Plusnet Question 249155549 I’m not returning it.  Please charge me for it if you want. You never told me to return it when you sent me it. It is too old to refurbish and not a very expensive item. I feel insulted by this requirement you are burdening me with. Just charge me for it if you want. I have paid you a lot and you are trying to waste my time. Nicholas

  • TT_4evs Vic (@TT_4evs) reported

    @Plusnet our internet went down this morning and apparently you can't get an engineer out until Monday? My husband and I both work from home. We need this fixing as a matter of urgency. Cant someone come out over the weekend please?

  • jaida9625 Jaida Esin (@jaida9625) reported

    @Plusnet Hey Plusnet! Why can’t I get through to your customer services by phone? Are the lines down? I need help & support please.

  • lifelong_lfc Si #wehavedreamsandsongstosing (@lifelong_lfc) reported

    @ukevowners We were lucky with our ISP. The @Plusnet router plugged straight in no problem. Looking at adding their RPS next and then possibly cameras.