Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 01/09/2026 04:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Here we go again! When i had a on going complaint, the broadband improved a bit, now dropped the complaint & broadband Useless again! & they want to sort it out their end out because that's where it's coming from, their control room!! 😡

  • Stuart29771396 Stuart (@Stuart29771396) reported

    Have a friend using #plusnet and no one wants to sort this problem out, because he doesn’t know his log-in details.

  • CalJW Calum (@CalJW) reported

    @Plusnet Hi guys, I wanted to query with you regarding our internet. My partner uses a work VPN to do her job but the internet goes down for 10-20 seconds despite being wired direct to the router meaning her VPN drops out and in which isn't ideal. Any advice?

  • jeani48534246 jeani (@jeani48534246) reported

    @Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.

  • techreverie Jim (@techreverie) reported

    @eepgjd @Plusnet 10:12 am, link just re-established. Monitoring for stability. 🤞

  • wakeycakey Liz Woodruff (@wakeycakey) reported

    @Plusnet for over a year I’ve been trying to move my bill date and the account has an error, two support calls logged since 26/06 and both missed the sla’s you set and still no response, customer service is dreadful not sure how you have won awards !

  • Road_Tripping Steve Eustace (@Road_Tripping) reported

    @Plusnet hi, network appears to have been down all afternoon in the BS49 area. Is there a reason? And indeed a resolution? Thanks

  • EmmaSayers1 Emma Sayers (@EmmaSayers1) reported

    @Plusnet Currently dealing with faulty internet - red flashing B- help please e

  • activist_truth Joe Anfora (@activist_truth) reported

    @sturdyAlex Plusnet. Never had an issue with them.

  • astheadteach damo (@astheadteach) reported

    @Plusnet award winning customer service? My daughter has been in her new house for nearly 2 weeks and you are still fobbing them off. Is it because they’re a young person? Minusnet more like.