Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@Disco_Asa) reported
@Plusnet hi Plusnet my business web page is down and showing as unavailable. Do you have issues
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Plusnet
(@Plusnet) reported
@ameancestry Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds
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Paul Berry
(@paul_at_hexham) reported
@Plusnet @stardate1234567 Service status at 10:00 promised an update at 12:00. It's now 12:44... does this matter or not?
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet now no updates either on your service status update. What is going on?
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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Plusnet
(@Plusnet) reported
@RichardHeasman Hi there Richard, thanks for raising this - I've sent this off now as the team should have updated the service status at 12 as we said. I do apologise. - Jess, Plusnet Leeds 🌻
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kenneth rutter
(@kennethrutter6) reported
@Plusnet my land line phone does not have a dial tone and my cordless will not make a call and has static on the line yor mobile help line cuts me off after i have eventually made.a connection to a customer adviser ken rutter
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Ben Walker
(@bengwy) reported
@AndrewCollins @Plusnet Yep, I’ve got the same problem. Their website says they’re still working on it.
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Plusnet
(@Plusnet) reported
@SoundyPirkko Hi there. Some customers are having problems logging in their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused. Chris - Leeds.