Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 11/25/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet Is there any chance of you actually answering my DM or tweets? Your customer service is shocking.

  • JeanKey65142891 Jean Key (@JeanKey65142891) reported

    @Plusnet I’ve just signed over to you for WiFi on 18/9/25. Can I cancel penalty free?

  • laurajayne44 💥laura jayne💥 (@laurajayne44) reported

    @Plusnet shocking service! Tried calling several times & send DM’s on here but no response! Maybe its time to find a new provider!

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles

  • Buttoncrew JoannaCB (@Buttoncrew) reported

    @Plusnet I have issues with the speed of my wifi and it keeps cutting off. However it’s in my dad’s name and he’s away, and wants me to sort it. What details do I need.

  • Sonyi84 Sonia Paine (@Sonyi84) reported

    @Plusnet @plusnethelp NOT HAPPY CALLED SEVERAL TIMES AS NO SERVICE AND STILL NO INTERNET #timeforanewserviceprovider 😡🤯

  • moomadeb Deb 🌺 (@moomadeb) reported

    @Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft

  • LiamJacksonGlo2 MrMike (@LiamJacksonGlo2) reported

    Hi @Plusnet, I’m furious. An Openreach engineer you sent on 18 Sept left my home damaged — broken bricks outside & brick dust all over my new carpet inside. He never told me & just left. I’ve been told to email BT claims, but you are my provider. What are you doing to fix this?

  • JR84518744 Carnivore-ish Yogi 77yo🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺☀🥩🏋️ (@JR84518744) reported

    @premnsikka My mobile with 30gb data free roaming in EU has come down from £25 per month to £6 per month over the last 5 years with O2. I keep switching to my existing supplier. My broadband Plusnet has stayed at around £25 per month for years. I just keep taking the Plusnet renewal deals.

  • pamsterturk sojourner (@pamsterturk) reported

    @Plusnet I spent 40 mins on the phone 2 days ago with your customer service and was told an openreach engineer would be at my home between 1 and 6pm No one showed Your text service is not recognising my number (even though it is registered) I'm too sick to phone again