Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/09/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WayneyoWayne wayne Tavit (@WayneyoWayne) reported

    @Screwfix Plusnet. Only noticed the issue yesterday. Not a handset issue, as the same thing happens on other handsets too.

  • MissAnnithrope Miss Anne Thrope (@MissAnnithrope) reported

    @Plusnet Still only receiving a 20Mbps download speed when I pay for 3 times that service. I have run through all the recommended steps to eliminate a problem on my end and the data info on the router shows that it is down to you so please fix it. DM with details sent.

  • RedBaron74x Jamie Anderson (@RedBaron74x) reported

    @Plusnet is there a problem in the Wandsworth area with plusnet broadband? My download speed has significantly dropped.

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    So @OpenreachHelp have sent out an Engineer who has connect the in-laws. However, they have not closed the case down and therefore no internet until possibly Monday. Meanwhile, @Plusnet case worker missed a digit out on their department meaning contacting them was fruitless.

  • MiadHossain8 Miad Hossain (@MiadHossain8) reported

    @Plusnet absolutely **** internet provider. stay away from this company

  • _timbo1001 Timbo1001 (@_timbo1001) reported

    @ThreeWordsWork @Peston @Meish52 Ofcom the same. Plusnet are signed to the voluntary service agreement which will never ever pay. Let me know if you know otherwise. Left us without usable internet for weeks and loads of missed appointments. Scammers all of them.

  • skate162 Sarah B (@skate162) reported

    @Plusnet broadband connection down since Thurs morning, keep being assured it will be sorted “tomorrow” but nobody can tell me what the problem is. At what point does this get escalated and when will we be refunded for several days’ lack of service?

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @Screwfix @WayneyoWayne I have Plusnet fibre broadband but I don’t buy that excuse that they have Screwfix website blocked.I have been on several websites with no problems but Screwfix is a problem both on home & mobile. Couldn’t connect last night or today. There is a problem somewhere at Screwfix end.

  • sometimesyouwin Ad (@sometimesyouwin) reported

    @V1JDESTUART @jeremyiwhite @whippletom Moved mum to Plusnet. Went through the phone package with her. She wanted the unlimited fee calls any time with answer service etc.... "How many times per day do you use the land line mum? " Never I use my mobile, but if I do use the landline I don't want it to cost me a fortune

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    ******. Am trying to sign up to @Plusnet with their award winning customer service. but they're not answering their phones. They, along with every other company in the country, are experiencing higher than expected call volumes (ie don't employ enough staff). Apparently