Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/18/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kfrweaving Katie Russell ☕️📚🌊⚓️🇫🇰🇺🇦 (@kfrweaving) reported

    Thank you @Plusnet Phoned yesterday with tech prob, tech guy arrived this morning and sorted it out. #Openreach vans in the area changing wooden poles, but didn't bother to tell residents that they would be cut off! Excellent service.

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi. Once again, I’ve been cut off and fees have been added on. There are serious issues with your site; it’s very slow and I go round in circles trying to get to your payment page sometimes. When I set up a direct debit, you don’t take it. Don’t even attempt the payment; then I

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    Hey @Plusnet I have been with you guys for many, many years, and over these many years, your braodband speeds have gone down hill big time. I started off with you guys at around 36Mb/s, it dropped to 32Mb/s for many years, now It's around 25Mb/s! I pay £55/Mnth! Whats the deal?

  • Plusnet Plusnet (@Plusnet) reported

    @rashad_mughal Hi there, sorry for the issue with getting verified on Community. If you can get back to me on a DM with your forum username I'll get the mods to approve it for you. Adam - Plusnet Sheffield

  • IL_Tenore Nigel Davison (@IL_Tenore) reported

    @Munross @Plusnet Same! I have had no end of reliabilty issues. There very quick to blame your setup too and in my case its always turned out to be either BT or the Service Provider that buggered it. Please for the love of God, give us the service we are paying for @Plusnet

  • fashionho Tomas Dano 🌈 (@fashionho) reported

    @Plusnet hi, I have issues with the internet.

  • ajcnichols Alison Nichols (@ajcnichols) reported

    Another great day for @plusnet. My vulnerable dad still has no functioning plusnet landline. We currently have no Plusnet broadband, and my Plusnet mobile signal is so bad I can't make calls or use any data at home inside or outside. Deepest urban Buckinghamshire...

  • Hotspur67 Mo (@Hotspur67) reported

    @KimEdwards48 BT sport was around 12 a month I think with BT but you had to have a year contract. It’s 18 with plusnet but I can cancel anytime so I cancelled for June and July as I only watch football on it, il go back in by mid August.

  • cartoonelli Simon Ellinas (@cartoonelli) reported

    @Plusnet How long will the broadband outage go on for? I'm missing out on important work.

  • chewyuk Neil Mansfield (@chewyuk) reported

    @andywasley @JCDrummo @Plusnet Really, my entire BB is 4G powered and manage to send video and stills. Might be worth looking at for an interim solution.