Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 03/02/2026 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • valleysboy1978 Stephen Ash (@valleysboy1978) reported

    So @Plusnet have cancelled our Internet and phoneline 2 weeks early! I can't work from home now. They have been no help and basically told us they can't do anything and have to live with it. Totally unacceptable behaviour. Avoid them

  • Peter21432329 Pete (@Peter21432329) reported

    @Plusnet Id like to extend my greatest thanks and appreciation to support & sales for bailing me out of a very difficult financial situation by managing to restore my previously deleted mailbox, I had moved to Shell under the advice of Money supermarket and that was a big mistake

  • Whatthedickenzz Don (@Whatthedickenzz) reported

    @Plusnet @OpenreachHelp @plusnethelp is this an acceptable service? I can’t wait until Monday! My work is urgent. Surely you can find an engineer #badcustomerservice #plusnet #openreach

  • ochiburi Laurence Campbell (@ochiburi) reported

    @plusnethelp I need to raise a support ticket because I have lost access to the plusnet email relay service. The server rejects my password. I cannot access my account to raise a ticket because it says I cant request changes as a change is already in progress. Can you help?

  • n1shaaaaa n1sha🧠 (@n1shaaaaa) reported

    **** plusnet fr

  • Jediwilt Jared (@Jediwilt) reported

    I've come home to Sky TV, even better is the thought that next Wednesday I will come home to broadband that isn't provided by Plusnet! So glad to finally be rid of poor wi-fi, hopefully Sky will do much better, hardly difficult really.

  • Frankie48234265 Frankie (@Frankie48234265) reported

    @Plusnet So why have you caused me to be hospitalised? Messaging me all night every night for the last week? I am now extremely ill. I'm not even a Plusnet Customer and I'm not paying you to stop

  • jo83871358 jo (@jo83871358) reported

    @mouthwaite @virginmedia Been with plusnet for 3 years now... fantastic WiFi & customer service

  • happystalker Paul Bexon (@happystalker) reported

    @plusnethelp just moved from talk talk to plusnet. I was getting 17mbps up stairs know I only get 14mbps. Also ethernet connection to ps4 14 only when it was 17 with talk talk, this is not good. Please help

  • geordie_julie #hellomynameis Julie (@geordie_julie) reported

    @amandabell3344 @MartinSLewis @MoneySavingExp I’ve never had any bother with Plusnet, just speed was getting gradually worse which is what prompted me to contact them. Can’t fault customer service when I’ve had contact with them