Plusnet

Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Kilmarnock, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Kilmarnock, East Ayrshire, Scotland 02/28/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Kilmarnock, Scotland

Latest outage, problems and issue reports in Kilmarnock and nearby locations:

  • bigboithebard Andrew Walker (@bigboithebard) reported from Kilmarnock, Scotland

    @Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating

  • RobertA62389919 Robert Alexander (@RobertA62389919) reported from Irvine, Scotland

    @plusnethelp hi is plusnet my account down won't let me logon

  • GHunter15 George Hunter (@GHunter15) reported from Irvine, Scotland

    @BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ash_ayl Ash (@ash_ayl) reported

    @Plusnet Switched to BT Business Broadband as you are closing down your business services, yet I've received a cancellation bill when you advised this shouldn't be the case!

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet Ryan and Courtney from Technical team both were very unhelpful and have made the situation worst

  • LEHolmbrook Lauren E (@LEHolmbrook) reported

    @Plusnet hi plusnet I cancelled my broadband (was end of contract) and it was confirmed on email and on phone no cancellation charges. Received email last week saying I owe £6.84 in charges and if not received in 14 days,bailiffs. I have messaged the team, no response please help

  • jennam1767 Jenna (@jennam1767) reported

    @Plusnet my internets not working and your call centres closed! I really need this sorted ASAP it's saying 3 days for a response surely not???!!!!

  • GrumpyBangali 𝔾𝕣𝕦𝕞𝕡𝕪𝔹𝕒𝕟𝕘𝕒𝕝𝕚 (@GrumpyBangali) reported

    Which offers better network coverage @Plusnet (using EE) or @virginmedia (using O2)? Plusnet £12pm 30gig data Virgin £12pm 100gig data

  • kihroberts1 Ki Roberts (@kihroberts1) reported

    @Plusnet Username: kindpeter: DO NOT CANCEL OUR PLUSNET WIFI!!! WE HAVE NOT ASKED TO CANCEL. got your email to say our ac will be stopped from midnight. PLEASE DON'T. This happened once before and we had no wifi + it took ages to open a new account.

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    @Plusnet @OpenreachHelp 6 weeks and counting for a vulnerable couple and still no internet. Totally shocking! Totally wrong! And still this problem continues…

  • JustGayla_TTV JustGayla_TTV (@JustGayla_TTV) reported

    @Plusnet we've had two calls with you today regarding our internet continuing to drop out, I can't remain connected to the internet for more than 5 minutes before it drops out, reconnects, drops out and so on... It seems this may be a wider scale issue, can we get an update?

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing