Plusnet Outage Report in Kilmarnock, East Ayrshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Andrew Walker
(@bigboithebard) reported
from
Kilmarnock, Scotland
@Barcajim3 Plusnet is good. All UK call centres which is better for dealing with problems, much better. This is not a Britain first thing I just feel that a lot of the staff abroad work from scripts and don't have a fantastic grasp of English. Can be quite insanely frustrating
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Robert Alexander
(@RobertA62389919) reported
from
Irvine, Scotland
@plusnethelp hi is plusnet my account down won't let me logon
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George Hunter
(@GHunter15) reported
from
Irvine, Scotland
@BBCWatchdog @Plusnet how about a full refund and a goodwill gesture for all the mobile data me and my family have used during all your sporadic service issues.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth Williams
(@ruthfiroo) reported
@plusnet selling a product as #wifi #broadband is wireless technology to then say you do not guarantee this product which you have sold to the customer is falsely advertising a service you can't deliver and do not guarantee @TradeStandards @TradingStdsBlog #consumerights
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Doobs
(@doobeedoobs) reported
@Plusnet Hi - truly terrible Internet service for last 2 days in SE London. Having to use my phone hotspot and data just to get any work done - frustrating and costing extra money. Any known service issues or help please?
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midcenturyfinds
(@midcenturyfinds) reported
@Plusnet Still no resolution of this issue, over a week now with no wi-fi. Please advise.
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Plusnet
(@Plusnet) reported
@AllyMasterton Hi Ally. Sorry about this and apologies for the delay in getting back to you! This was due to a system issue on our side and the messages can be ignored. Please let me know if there's anything further that you'd like to discuss. Regards, Emily Plusnet Leeds
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Cloud
(@INFLICT_) reported
@Plusnet So how long does it take to get the reward card email? Your website says 10 days of service being active and I've just paid month 2 for my fibre.
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Chloë Pardoe
(@pardoe_mezzo) reported
Absolutely appalling customer service today from @Plusnet . Issue not been resolved and having given them a months notice about our house move, it’s looking like we’ll be without wifi for another week… not good enough!
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Labour Matters
(@labourmatters) reported
@CllrJWarmisham @virginmedia We had terrible repeated outages with virgin in a shared house I used to live in. It went on for years and all manner of excuses used. When I moved I swerved them and went with BT and later switched to Plusnet. Both gave no problems. If you can switch, save the grief and do it!
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James Hunt
(@JHUNT0123) reported
@Plusnet Is there an issue in BN11 area? Router light is red & broadband icon flashing.
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Philip Wells
(@philwells_iow) reported
@Plusnet our broadband has been down since 1pm yesterday due to “a local incident”. You said it would be back up and running by 7pm yesterday. Didn’t come back on. Text then said it would not be back on until 7pm today. Does it really take that long?
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🆃🆁🆄🅽🅳🅻🅴🆂
(@Trundles_bot) reported
Just had a terrible interaction with @Plusnet. I was trying to report that my router had died. The first phone menu options were: 1⃣ Calling about broadband 2⃣ Calling about mobile (I chose 1)