Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tones
(@Tones46992228) reported
Was supposed to get a engineer on Monday, my third, maybe 4th, this year, courtesy of Plusnet, never came. I've had to ring them 6 times this year, internets back on 10 gbps slower than should be 😠 & NO promised callback. What a fecking company, & they've put the price up 😡
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Comrade Chungus
(@comrade_chungus) reported
@Plusnet Tried to take out a mobile package with you and I’ve had an email saying it’s failed. Please can you help?
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JOSEPH BORDER
(@BORDERJOE) reported
@Plusnet Obviously I did all the obvious things. Your very polte and patient chat support have also looked into it . There is a 'known issue' but they are unable to say what or how long it will continue. I am unable to receive or send 2 factor code verifications for security etc etc
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jamesmartin.scot®
(@jameswmartin) reported
@JoyChatters @Plusnet Me too @JoyChatters - been with them years - and would be loathe to move anywhere else - great service (without a Yaaarkshir' accent). My conversation with 02 regarding my mobile phone today was an example of #HowNotToDoIt
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Anthony Josephson
(@antjo1987) reported
@Plusnet @plusnethelp can you help with this?
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@D.alums
(@alums_d) reported
@Plusnet Am surprised that all you care about is notifying me that my monthly payment is due. This is in contrast to the terms of our contract. You cant extract money from me when you rendered no service. I will be constrained to terminate this contract sooner than later.
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Xenios Pavlou
(@XeniosPavlou) reported
@Plusnet an issue I had was supposed to be sorted by 20th july and I was supposed to be sent an update. 22nd today still waiting for the issue to be sorted
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Charlotte
(@Vespii) reported
@Plusnet I understand, i will respond to that, sorry my dad is the main acocunt holder and he forgets. However this is an issue I can see others are having as well so it might be something someone needs to look into on your end as well.
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@D.alums
(@alums_d) reported
@Plusnet Am reporting for the 4th time that my wifi for three weeks has been not only slow but freezes per second. I have not been able to access the internet for three weeks. YOUR TECNICIAN 07483908087 said he has tried that I should call plus net for further verification.
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Tones
(@Tones46992228) reported
@violetbakes I'm going back to Tlak Talk, i was with them for well over a decade & rang them 2 or 3 times. It's all good & well Plusnet bragging about good cus serv but that's irelevant when you have to ring them every month & they still don't fix the problem. Bloody frustrating.