Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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chris 💉 x 3
(@sketchseven) reported
Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).
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simone knight
(@simmy60k) reported
@Plusnet our internet is ABSOLUTELY SHOCKING! It drops out around 4 times a day , every day ! Who do we need to contact to cancel our contract , it’s a waste of money !
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Ashley Benstead
(@ashleybenstead) reported
@Plusnet over an hour. Still nothing on your own status page or anywhere else about this MSO. How major does an issue need to be before you add it?
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Plusnet
(@Plusnet) reported
@HodmanJohn Hi there John, I'm really sorry that you're having issues with unsolicited calls. Are these coming through from a particular number at all? - Adam - Plusnet Sheffield
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Jac2017
(@Jacdee2017) reported
@Plusnet Im writing to terminate the contract as our broadband should have gone live on 2/11/22. After numerous complaints it worked on 7/11/22 for several hours then stopped. You do not take our calls or update us so have not fulfilled the contract or provided us with a service.
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chris 💉 x 3
(@sketchseven) reported
It's so bad that even Broadband Speed Checker simply doesn't work. We've had PlusNet engineers out twice and both times they've checked that the internal stuff works (which it does) and so the problem is external. Can you get an engineer to look at the box? Nope.
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James Turley
(@onejaytee) reported
Hi @Plusnet looks like you've just lost yourself a customer 🙃
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Screwfix
(@Screwfix) reported
@gceccles @Plusnet @ToolstationUK Hello Graham, I can confirm that our website team are liaising with Plusnet to resolve this. In the meantime, we would advise you contact them to arrange that this is unblocked, or call our customer service team who would be happy to take your order over the phone. - Caitlin
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Hattie Bee 👑 Liverpool 2023 🇬🇧
(@HRH_Hattie) reported
Has anyone else’s @Plusnet wifi been absolutely terrible the last few days?
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Lisa Jonas
(@CrippleGirl) reported
@Plusnet Hi Sammy It's a bit late now, 3 days later, to help. I used a carers phone to call customer services. First person I spoke to didn't appear to have had disability awareness training and hung up on me for being rude when it was actually him not listening to me.