Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield |
Internet | |
| Sheffield |
||
| Sheffield |
Internet | |
| Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tigereaver
(@Terence10469556) reported
@Plusnet This is like deja vu, lip service - let me see what I can do and then radio silence. I'm done, will get Sky to sort out a broadband connection for me.
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Daniel Cogoi
(@DanielCogoi) reported
@Plusnet I am just being told by one of your representatives that the fact I cannot ask a question in the Plusnet forums - despite being a customer - is not an issue. Are you trying to hide that people have issues? I just want to ask other members a question and I cannot do it.
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🇺🇦 brian McG #StaySafe 💙 🏴⚽
(@br1mcg) reported
What I learned this morning: Never upgrade or change package with Plusnet online. What I thought was a saving of £8pcm turned out to be an increase of £12 due to a loyalty discount on my current package being binned. But they don't tell you that. One call to them sorted it out.
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Paul Clarke
(@Paul_M_Clarke) reported
@Plusnet Hello, thanks for reply. It has been rearranged and issue resolved today. Just frustrating taking a day out of the office and the engineer didn't come. I believe I will receive compensation for a missed appointment.
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Dave 🇺🇦 brexit clusterfucк #FBPE #FBPA 3.5%
(@krimisukrainian) reported
@Plusnet Hello, just set up a new account with you but I can't see where to set up your webmail service.
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Chris Brooke
(@chrissiferWIN) reported
@Plusnet any issues with broadband? Ours have just cut out suddenly?
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Darksider
(@BenMyatt74) reported
@Plusnet Openreach had an error in their system which indicated could not get FTTP. This error has now been corrected and I want to get faster full fibre broadband as I need it for work. Problem is that I recently extended my contract with you as I thought speed was fastest (1/2)
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NiKiZe😷
(@nikize0) reported
@Plusnet No the site is working perfectly fine. It is your network that is broken (lacking IPv6) As such you do not provide internet access, claiming that you do and not providing IPv6, is simply fraud. Untill you fix your network (fix IPv6) you should stop claiming to give internet.
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Plusnet
(@Plusnet) reported
@AmberValleyInfo Hi there, I'm really sorry you're continuing to have issues with your connection. I can see a request was made to arrange a call divert on a new fault raised, which has been completed and should be active within the next 4 hours. -Tony Plusnet Sheffield
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Karen Ross
(@kaz_ross19) reported
@plusnet what's wrong with the Internet today? Why no service?