Plusnet

Plusnet Outage Report in Hope, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hope, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hope, Derbyshire, England 01/15/2026 12:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomBakewell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hope, England

Latest outage, problems and issue reports in Hope and nearby locations:

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RavScaleDesigns RavScale Designs (@RavScaleDesigns) reported

    I see my @Plusnet Internet is back to its normal self over the past week. Been in 20 minutes and its unusable, only trying to send a couple of emails. Will receive a reply no doubt about wired connection instead of wifi (which it is) can't wait to cancel.

  • NickoSlick_LUFC Nick 🙏🏻☮️🇺🇦 (@NickoSlick_LUFC) reported

    Any Tech minded people out there. We just got a new Router thing from plusnet. Streaming is very stuttery and slow despite a 25mbps down. Is there a setting in the router that needs changing?

  • LindseyH_93 lindsey (@LindseyH_93) reported

    @Plusnet my router isn’t connecting and has the red flashing b symbol. Is there a national issue. I’ve reset and restarted. Can you provide help?

  • TheAstroPhil Phil Evans (@TheAstroPhil) reported

    @virginmedia @jiscmi Are there any issues at the JaNET/Virgin boundary? I cannot connect to @uniofleicester from my Virgin connection (has happened before). Other non-VM colleagues are fine, plusnet mobile is fine, other sites fine. Reouter reboot didn't help.

  • cate_crownshaw Cate Crownshaw (@cate_crownshaw) reported

    @Plusnet No mobile signal since Friday lunchtime. Any ideas when it will be back? This is becoming a regular issue. What is going on?

  • JodieMurchison Jodie Murchison (@JodieMurchison) reported

    @Plusnet absolute disaster of a connection, router is useless regardless of the 37 mbps we’re supposed to get. Useless if you can’t actually use it without devices struggling to connect. Only solution apparently is to pay to upgrade and sign a new contact, what a joke.

  • onlyasjack Sebastian Jack (@onlyasjack) reported

    @notmeat37574523 Yeah, my understanding of broadband these days is a bit shaky. I've just plugged in the free PlusNet router (to confirm it is the router and not the line having problems) in place my own and see it is the DSL socket which is plugged in.

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet so you're all about "can we help you sort your 20mbps speed" now I've given notice, but for 3 months you've done nothing, you had a 6 weeks period during that which I was home EVERY day, now you're saying it's my fault I won't take a day off work. Shocking!

  • Andymo444 Andy in the Peaks (@Andymo444) reported

    @FHawksworth @david__s Plusnet were based across the road from where I worked in Sheffield so used to meet a few of their tech bods in the rub-a-dub-boozer on a Friday evening... Seeking advice, I was told to stick with BT... (Brilliant employer by all accounts but that didn't help me at the time.)

  • Henna_H2 Henna Hamid (@Henna_H2) reported

    @virginmedia You’ll be glad to know the pre install team hung up on me. I give up, going with @Plusnet now. Based on other people I know that have tried to sign up to virgin, I’d strongly recommend you review your on boarding process and customer service levels. Atrocious