Plusnet Outage Report in Hope, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Sheffield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Wi-fi | |
| Sheffield |
Internet | |
| Bakewell |
Internet | |
| Bakewell |
Internet | |
| Chesterfield |
Total Blackout | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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😉
(@absthfc) reported
@CameronC997 Plusnet are decent Had sky & bt both crap
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet to me. Honestly cannot believe it, how plusnet act like they provide good customer service is beyond me! And half the people I have spoken to have simply denied all wrongdoing. Simply avoid plusnet at all costs is all I have to say!
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Chris L
(@Rightcleverdick) reported
@Plusnet So we are getting 0.5MB/sec from Plusnet this morning in CV8 - utterly terrible - this slow speed happens a lot, so we'll be changing soon
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Kylie
(@KiwiAndrews) reported
@Plusnet hey, I’ve been waiting 7 days for my broadband to be connected and it’s impossible to work. Is it possible to get some sort of mobile network or SIM whist I wait?
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Andy O'Brien
(@golferaob) reported
@bt_uk Please can you give me the exact reason why you can’t provide the service as plusnet and BT supply all the houses around us?
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Tamsin Sandy
(@TamsinSandy) reported
@plusnethelp @Plusnet I received a call yesterday after submitting an official complaint and was told he would be personally helping resolve this. Today I get a call from him explaining my engineer had cancelled after I waited 4 hours, and couldn't tell me why and couldn't.. pt 5
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jaz j
(@jjand00) reported
@Plusnet your internet is horrendous what am I paying for when it never works
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Dr William Tullett
(@WillTullett) reported
Anybody I know who is with Plusnet and who has replaced the standard router (if so is there a router you recommend)? Seems standard one has bad reputation for dealing with multiple devices - I'm thinking it might be at the route of my Zoom and Teams calls being constantly dropped
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Plusnet Help
(@plusnethelp) reported
@TamsinSandy Hi Tamsin, I'm very sorry to hear of the poor experience that you've had in regards to the fault. My colleague, Tony, has ownership of your complaint and should be in touch with an update soon. Regards, Emily Plusnet Leeds🌞
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uDEFI
(@mrdalesteel) reported
@plusnethelp STOP SENDING STUPID EMAILS. QUITE OBVIOUSLY IT ISNT CLEAR THAT IT NEEDS TO BE ACTIVATED WITHIN 3 MONTHS OTHERWISE I WOULD OF DONE IT WOULDN'T I YOU HALFWIT! THERES NO GOOD REASON WHY IT SHOULD BE RESTRICTED TO 3 MONTHS OTHER THAN TO CATCH PPL OUT PURPOSEFULLY SO BYE PLUSNET