Plusnet

Plusnet Outage Report in Hope, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hope, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hope, Derbyshire, England 01/11/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomSheffield E-mail
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomBakewell Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hope, England

Latest outage, problems and issue reports in Hope and nearby locations:

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • jonsmithinfo Jon Smith (@jonsmithinfo) reported from Chesterfield, England

    @Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼

  • hannahloufrench Hannah🌻💛 (@hannahloufrench) reported from Sheffield, England

    @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

  • rdt_daveevans Dave Evans (@rdt_daveevans) reported from Sheffield, England

    @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

  • FredCoates1999 Freddie Coates (@FredCoates1999) reported from Sheffield, England

    @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • LucasJed Lucas Jedrzejak (@LucasJed) reported from Sheffield, England

    @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

  • suntattoo66 suntattoo66 (@suntattoo66) reported from Sheffield, England

    @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AmyLovesCats Amy 🌍 3.5% 🇪🇺 (@AmyLovesCats) reported

    @Plusnet Hi, I haven't received any DM and our service has dropped out yet again. I'll be calling in the morning because I want to terminate my account without penalty due to lack of service. Its been shocking the last year. Amy

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • MarkMillarx889 Millar Millar (@MarkMillarx889) reported

    @Ofcom a Internet provider plusnet has breached a contract by failing to provide a service from day one and they have passed the case onto a debt collection agency. I have contacted to plusnet a number of times and I am getting no where.

  • Plusnet Plusnet (@Plusnet) reported

    @akendolfr I'm also really sorry to hear you're having trouble with the broadband, I know how frustrating it can be when you're not too sure what's going off. You can DM me your username, I'd be more than happy to find out what's going off for you. -Curtis, Plusnet Sheff

  • freelander1974 ⚔️Keith Dables ⚔️ (@freelander1974) reported

    @Plusnet Well I better send the one we have now because it’s dips in and out and can’t get a signal upstairs so at the end of our contract with yourselves I’ll be sending it back

  • vernacchia Alex Vernacchia (@vernacchia) reported

    Anyone have Virgin Media in their area for broadband? Thinking about switching from plusnet due to the underwhelming speeds I'm getting through their service (well lower than what was promised and will never get back to the higher speeds promised) Thoughts?

  • kate_morris kate_morris (@kate_morris) reported

    @Plusnet been trying to follow up connection of a new line made 3 weeks ago in my elderly Mum's new build @Openreach still not registered the line & tell me you could escalate this problem and haven't - despite telling her you have? This is unsafe & dreadful service

  • mxcomps Michael Cross (@mxcomps) reported

    @UswitchUK @Plusnet Internet down for 5 days. Kindly ask for your award back.

  • emsieben81 Emma Benham (@emsieben81) reported

    @Plusnet I’m having issues where my internet keeps dropping in and out. Working from home is becoming an impossible task! Can you please investigate otherwise I’m going to be forced to move from you

  • Stewarthanson18 Stewart hanson (@Stewarthanson18) reported

    @Plusnet Your putting your prices up in April, then next April, love to know where you think I am getting the extra cash from. 18 month contracts, never again.