Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Dronfield, Bakewell and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Dronfield |
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| Bakewell |
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| Sheffield |
Internet | |
| Sheffield |
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| Sheffield |
Internet | |
| Chesterfield |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Andy 🇺🇦
(@kitcub) reported
from
Chesterfield, England
Total outage this morning thanks @Plusnet. They claim "the line from our network to your home is working" but we've reset our router, and over 2,500 on downdetector also report a total loss of internet via Plusnet. That's a lot of houses to have problems internally at once! 🙄
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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Kelly
(@kelly_tengi) reported
from
Sheffield, England
@Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Craig ⚛︎ Marston
(@CraigMarston) reported
from
Sheffield, England
@AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Hita Shah
(@ShahHita) reported
@Plusnet Ryan and Courtney from Technical team both were very unhelpful and have made the situation worst
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James Roberts
(@_marketinguk) reported
@bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.
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Ki Roberts
(@kihroberts1) reported
@Plusnet Username: kindpeter: DO NOT CANCEL OUR PLUSNET WIFI!!! WE HAVE NOT ASKED TO CANCEL. got your email to say our ac will be stopped from midnight. PLEASE DON'T. This happened once before and we had no wifi + it took ages to open a new account.
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Hita Shah
(@ShahHita) reported
@Plusnet please try to avoid going to plusnet,worst service ever.Having business account and no internet from last 6 hours been on call for ages and nobody knows what they are doing
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Allen_lovemymind
(@EpsomMental) reported
@bt_uk I sign a new contract your part of the deal is to provide services and you have failed for 208 days. Well maybe Sky, Virgin, talktalk, plusnet want a customer who pays who stays with his provider and is loyal. This is making feel.horrible and @BT_UK it feels you just don't care
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Roger Harrop
(@TheCEOexpert) reported
@Plusnet Hi Adam, Yes the signal both my wife and I never get more that one bar at home and often no signal atall which is hopeless. Just been to Norfolk for a few days and no signal atall there! I wish we hadn't moved from Vodafone.... 07900697160 & 07914988012 Roger
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@WeeNell Furtado 🏴🇪🇺
(@weenell3) reported
@SandraToFriends I signed up with them when I came home fae Cyprus. Nightmare! The engineer never showed up and trying to get through was awful 😖 I've been with PlusNet for 7yrs and touch wood no issues x
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Amanda Shaw
(@charmangel75) reported
@Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area
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JustGayla_TTV
(@JustGayla_TTV) reported
@Plusnet we've had two calls with you today regarding our internet continuing to drop out, I can't remain connected to the internet for more than 5 minutes before it drops out, reconnects, drops out and so on... It seems this may be a wider scale issue, can we get an update?
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Ash
(@ash_ayl) reported
@Plusnet Switched to BT Business Broadband as you are closing down your business services, yet I've received a cancellation bill when you advised this shouldn't be the case!