Plusnet outages and service status in Hope, England

Problems in the last 24 hours in Hope, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hope, England

The most recent Plusnet outage reports came from the following cities: Dronfield, and Sheffield.

City	Problem Type	Report Time
Dronfield	Total Blackout	2 days ago
Sheffield	Internet	1 month ago
Sheffield	Total Blackout	2 months ago
Dronfield	E-mail	3 months ago
Bakewell	E-mail	3 months ago
Sheffield	Internet	4 months ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hope, England

Latest outage, problems and issue reports in Hope and nearby locations:

• 
  Freddie Coates (@FredCoates1999) reported 6 minutes ago from Sheffield, England

  @AdamDickinson01 You’re too kind but it’s all down to Plusnet!

• 
  Craig ⚛︎ Marston (@CraigMarston) reported 16 minutes ago from Sheffield, England

  @AndyWoodturner Oddly enough, we were with Plusnet for years (they were proper reyt local like). No problems until that bunch of muppets bought them and slowly started breaking everything…

• 
  Kelly (@kelly_tengi) reported 18 minutes ago from Sheffield, England

  @Plusnet It was caused by the FTTP trial. The IP changed when the new service went active.

• 
  Helen Royles-Jones (@_HelenJones_) reported 23 minutes ago from Sheffield, England

  @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

• 
  Lucas Jedrzejak (@LucasJed) reported 26 minutes ago from Sheffield, England

  @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

• 
  Emma Chapman (@emmachapman74) reported 29 minutes ago from Sheffield, England

  @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

• 
  suntattoo66 (@suntattoo66) reported 29 minutes ago from Sheffield, England

  @Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting

• 
  #StayHomeSaveLives WEAR A MASK😷 (@julie_marsden) reported 40 minutes ago from Sheffield, England

  @Plusnet hi wonder if you could help, my internet is constantly going off. Please help.

• 
  Hannah🌻💛 (@hannahloufrench) reported 42 minutes ago from Sheffield, England

  @UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!

• 
  Dave Evans (@rdt_daveevans) reported 53 minutes ago from Sheffield, England

  @bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!

• 
  Romulo Alex (@romuloalex_) reported 55 minutes ago from Sheffield, England

  being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

• 
  chris hulme (@chrisahulme) reported 59 minutes ago from Furness Vale, England

  @Plusnet is showing again how useless they and their service is.

• 
  Lucas Jedrzejak (@LucasJed) reported 59 minutes ago from Sheffield, England

  @plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jay (@Jason87r) reported 1 minute ago

  @JoshCF_ Go plusnet alot cheaper and had no issues at all

• 
  becca (@beccakst) reported 3 minutes ago

  @Plusnet hello, could someone please help me with a little issue I’m having just now, may thanks

• 
  Mark Crowther (@MarkTWIC) reported 3 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 4 minutes ago

  If you have a problem with the installation done by OpenReach or their contractor. @Plusnet apparently cannot contact anyone on the installation side! So any problem with a Plusnet installation you are screwed.

• 
  Michael Corbett (@kobb) reported 5 minutes ago

  @Plusnet Hi, you didn't read my message. Your phone service has 20 min + wait time. How can I send you a query in a message? Thanks for your time. 😐

• 
  rosie posie (@rosieon25371922) reported 7 minutes ago

  @PlusnetCS_ @plusnetCS_ You shouldnt make customer jump thru hoops countering countless excuses from you as to why you should NOT pay up promised reward. It is bad faith & appalling service from PlusNet. Who the hell awarded you good customer service? your mates? I been gaslit & dodged

• 
  Jessica.Beauty.nails (@jessicaxswallow) reported 7 minutes ago

  @Plusnet Hello , I wonder if you can help, we are stuck in Thailand due to the unrest in the Middle East so we are not at home and do not have a way to contact you buy phone , we was surpose to have broadband fitted today 9th March with openreach but we wasn’t at home. Need help

• 
  Richard (@visitandtravel) reported 10 minutes ago

  I just signed up for Starlink - finally gave in, the EE 4G has been broken for 3/4 days - now basically running on candle power - back onto the fallback BT copper broadband @ Plusnet - 3MB connection and costing me £28 a month on a 1 year contract - a lot more for the standard line rental and broadband if I do not take the 1 year contract. So now as I am in Caithness 3 miles away from a telephone exchange I need to pay EE for semi-decent 4G broadband when it works, and BT through Plusnet to have a working telephone for emergencies if 4G fails - as it does. And yet I still have the emails from the Scottish Government from over 8 years ago saying everyone would be on fast fibre connection by 2020 or around that time. I checked with Openreach and they have no intention of laying fibre to the property even though they can get access to a Government grant of over £4,400 to do so. A company, Highland Broadband is busy taking these rural fibre broadband grants and doing their best to get the north of Scotland rural and small towns connected - I am signed up for a 1GB fibre connection - supposed to be getting installed this summer - I just cant wait that long so - yet another expense for a poor pensioner (me) having to pay out for yet another broadband connection with Starlink. As I am in contract to Plusnet (BT), EE I can see if Highland Broadband do deliver the fibre by July - I will have 4 contracted broadband accounts until the contracts run out. If Only the Scottish Government had kept to their promises I would only need to have one connection.

• 
  Alison Lees (@AlisonMLees) reported 12 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  MachLoopWales (@MachLoopWales) reported 15 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.