Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield and Bakewell.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
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| Bakewell |
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| Sheffield |
Internet | |
| Sheffield |
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| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ser Juan
(@SerJuan6) reported
@Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.
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Chris Gorman
(@thekrzr) reported
@Plusnet Hey plusnet how about some customer service! Been trying to contact you for entire week with no communication what so ever! I used to be happy and recommended you to others now not a chance!
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Dominic Brasted
(@dombrasted) reported
@plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.
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John Marrow
(@JMarrowLondon) reported
@Littlelucyd @Plusnet Found John Lewis broadband brilliant. All the benefits of Plusnet network and service with John Lewis customer service!
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koka
(@koka50) reported
@plusnethelp unauthorised/fraudulent use of my details to allegedly open an account with plusnet and it is now 2 weeks since plusnet is suppose to get back to me. Talk of basic customer service!!!
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Michael Wiggins
(@mike_wiggins) reported
@Plusnet your customer services is non existent. Just been put on hold twice to your technical team. First time 20 mins No answer, hung up, second time 25 mins, no answer, hung up. Pathetic. Can someone call me back please
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Alison McCaul
(@mccaulref) reported
@Plusnet Help! I can't get BT Sport 1 that i'm subscribed to! There is also no Help option for TV on the phones!
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Marc
(@_Marc_74) reported
@plusnethelp i have had no support for 3 days. internet was fine and then asked if i wanted to upgrade. i did to then be given 60% lower speeds. so low i couldnt even do a zoom call. why can i get no support ? @Plusnet #plusnethelp
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Nicola Ferris
(@nikkiferris97) reported
@Plusnet I'm a new customer spent 45 mins waiting on the phone was reassured the problem could be fixed only to be cut off! Can't say I'm impressed now waiting on the phone AGAIN 😡
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Bowlerama
(@matt_freer) reported
If anyone was wondering if @Plusnet was working after going down at 16:30 on Thursday it is not.