Plusnet Outage Report in Hope, Derbyshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hope, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hope, Derbyshire, England
The most recent Plusnet outage reports came from the following cities: Chesterfield, Dronfield, Bakewell and Sheffield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
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| Dronfield |
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| Bakewell |
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| Sheffield |
Internet | |
| Sheffield |
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| Sheffield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hope, England
Latest outage, problems and issue reports in Hope and nearby locations:
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Helen Royles-Jones
(@_HelenJones_) reported
from
Sheffield, England
@plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband
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#StayHomeSaveLives WEAR A MASK😷
(@julie_marsden) reported
from
Sheffield, England
@Plusnet hi wonder if you could help, my internet is constantly going off. Please help.
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suntattoo66
(@suntattoo66) reported
from
Sheffield, England
@Plusnet since 8th June mates mum has been unable to receive calls. Mates mum is having to shield. @Plusnethelp are not taking this seriously and fix it despite the fact this is a 79 year old lady living on her own. Disgusting
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Wooly. 🇪🇺 ❄️
(@Woolyplaces) reported
from
Chesterfield, England
Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs
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Jon Smith
(@jonsmithinfo) reported
from
Chesterfield, England
@Plusnet is your network down? lost my broadband connection about 30 mins ago and can’t get back despite several router reboots. @plusnethelp 😨🙏🏼
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Romulo Alex
(@romuloalex_) reported
from
Sheffield, England
being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet
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Freddie Coates
(@FredCoates1999) reported
from
Sheffield, England
@AdamDickinson01 You’re too kind but it’s all down to Plusnet!
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Wendy Kirkland
(@JazzKittenWendy) reported
from
Chesterfield, England
@Plusnet we're having problems with our @btsport channels through you. All the other channels are fine
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chris hulme
(@chrisahulme) reported
from
Furness Vale, England
@Plusnet is showing again how useless they and their service is.
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Hannah🌻💛
(@hannahloufrench) reported
from
Sheffield, England
@UniHomes please help us with our internet instead of not offering a solution and referring it to your internet team again 🙃 I’ve spoken to @Plusnet and the issue is you giving us the wrong details ! And the wrong information! Sort it out! Please!!!
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Magnus Shaw
(@TheMagnusShaw) reported
from
Chesterfield, England
Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@plusnethelp @Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Lucas Jedrzejak
(@LucasJed) reported
from
Sheffield, England
@Plusnet The Internet is down today in Sheffield! Children can’t do school online and parents can’t do work! Can you please address the issue ASAP? It’s been down for over 2 hours now! Thanks.
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Dave Evans
(@rdt_daveevans) reported
from
Sheffield, England
@bt_uk This is some of the best customer service I have seen! “Although Plusnet use the same Openreach lines and they can provide an SLT of 80/20...At the moment there is not availability in the BT slots in order to move your SLT to 80/20...” time to give up and switch!
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Emma Chapman
(@emmachapman74) reported
from
Sheffield, England
@plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@lynseybestitch1 Hi Lynsey, I'm really sorry about the connection problems you've been having. Is the issue with a mobile or a broadband service with us? Please get back to us with either the mobile or username depending which service it's for please? - Adam - Plusnet Sheffield
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Plusnet
(@Plusnet) reported
@Jay84uk Hey Jamie, apologies firstly for the delayed response and I'm really sorry to see your number transfer went wrong. Do you still need help? If so can you private message me your mobile number and full name so I can take a look? :) -Anoush (Plusnet Sheffield)
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🕸laura🕸
(@ghostmuseums) reported
Big thank you to plusnet for coming out to fix my WiFi and actually making it worse
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Smally #NHSLove 💙 #Fibromyalgia #JohnsonOut
(@smallypaula) reported
@Plusnet Is there a general internet problem? Mine has been down for over an hour now? Have tried resetting, unplugging etc. It is Very frustrating! #PlusnetDown ?
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Jane Touil
(@jane_touil) reported
Day 12 no Internet. Landline DEAD. All because of @Plusnet botched switch. Promises broken. Yesterday I got a message saying date for getting Internet back is 20 October. I work from home. No wonder they don’t want to speak to me!
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Noahsarkproperties
(@Noahsarkprops) reported
@Plusnet Ditto useless need reporting to Ofcom as I’ve had issues for months and months and they still won’t send an engineer out ! Passed my account to a debt collector when I don’t owe a penny ! Messed up my account totally
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Noahsarkproperties
(@Noahsarkprops) reported
@Ofcom I pay plusnet and getting zero internet plus they passed my account to a debt collector for early termination fees when it was they who cut me off! Their mistake and now say if I cancel my new contract due to them cancelling my first one I’ll have to pay ??
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Chloe Raccoon
(@ChloeRaccoon) reported
So, the @plusnet line at client charity is still bouncing up and down. Can ping it atm, but half the return packets are duplicates...
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Gerry Mcfadden
(@geemac41) reported
@Plusnet Hi Emma. I've decided against using Plusnet because you're customer service is abysmal. A 25 minute wait and STILL the phone isn't answered is unacceptable. FYI my username is rubbery. Don't know where I got that from. Gerry
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Plusnet
(@Plusnet) reported
@irresponsabelle Hi Isabelle, I'm sorry you were having problems logging into your account, we're not aware of any issues with that but please get back to us with a screengrab if that's still an issue. - Adam - Plusnet Sheffield