Plusnet

Plusnet Outage Report in Hope, Derbyshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hope, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hope and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hope, Derbyshire, England 12/01/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hope, Derbyshire, England

The most recent Plusnet outage reports came from the following cities: Sheffield, Chesterfield and Bakewell.

Loading map, please wait...
City Problem Type Report Time
United KingdomSheffield Internet
United KingdomChesterfield Wi-fi
United KingdomSheffield Internet
United KingdomBakewell Internet
United KingdomBakewell Internet
United KingdomChesterfield Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hope, England

Latest outage, problems and issue reports in Hope and nearby locations:

  • romuloalex_ Romulo Alex (@romuloalex_) reported from Sheffield, England

    being in self isolation wouldnt be so bad if our internet werent so shit fix up Plusnet

  • emmachapman74 Emma Chapman (@emmachapman74) reported from Sheffield, England

    @plusnet called to cancel my contract, wish I’d got his name but he answered like he worked in a takeaway, not at all bothered or tried to make me stay. #joke #plusnet

  • JazzKittenWendy Wendy Kirkland (@JazzKittenWendy) reported from Chesterfield, England

    @Plusnet we're having problems with our @btsport channels through you. All the other channels are fine

  • chrisahulme chris hulme (@chrisahulme) reported from Furness Vale, England

    @Plusnet is showing again how useless they and their service is.

  • Woolyplaces Wooly. 🇪🇺 ❄️ (@Woolyplaces) reported from Chesterfield, England

    Champions League - 4 goals in first 12 minutes I think. Missed them all though thanks to useless @Plusnet service and waste of money BT Sport subscription. Only one mobile phone on in the house and got fibre. Can't wait to get away from Plusnet - avoid at all costs

  • _HelenJones_ Helen Royles-Jones (@_HelenJones_) reported from Sheffield, England

    @plusnethelp Hi, the initial contact was with the support team and the support team told us they would be in touch with a date for an engineer which didn’t happen. As it happens we’ve now left Plusnet and joined Sky broadband

  • TheMagnusShaw Magnus Shaw (@TheMagnusShaw) reported from Chesterfield, England

    Hey, @Plusnet @plusnethelp people. I have fibre broadband with you guys specifically for watching movies (Amazon Prime). But I'm getting such slow speeds from you, it's ruining my viewing. The speed I'm paying for would be nice, gents.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • thedemontowers Jamie-Lee Turner 🦹🏻‍♀️ 29 📚 (@thedemontowers) reported

    @andalittlemoore @_gracelatter @Plusnet And can confirm the above, moved from virgin as it was cheaper. Now moving back after months of constant internet problems and no landline despite being told someone would come and fix it! Twice! 🙃

  • danielw72123575 daniel watts (@danielw72123575) reported

    @Plusnet I've got no phone line or broadband I've waited and messaged seriously hurry up and fix this

  • jessiekind_ Jessie 💐🌻 (@jessiekind_) reported

    @_gracelatter @Plusnet We're on virgin as we got a decent deal - 25.99 plus a 75 quid Amazon voucher and as loathe as I am to support Amazon it was great for moving house! Talk Talk are also supposed to be good - I usually just go for price comparison sites and see what looks best!

  • guyrodwell_ Guy Rodwell (Open) (@guyrodwell_) reported

    @GeekNamedMike We recently had my own issues with Plusnet, after our speeds randomly plummeted despite no detectable faults. However, after splitting the bands per their advice, and connecting my device to the 5Ghz band, our speeds returned.

  • kit_beck_ Chris Beck (@kit_beck_) reported

    @Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them

  • scam516 Sam campbell (@scam516) reported

    @Plusnet are you guys ***************?.. threat debt collectors for a contract cancel that you did because you "broke my account".. i suggest this is sorted before i take legal action..

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor

  • IanTriumph900 Ian Dickinson (@IanTriumph900) reported

    @Plusnet Hi just changed to plusnet and got the hub up and running without issues. Previously, with BT, the biggest problem was we kept losing internet connection. Unfortunately this is still happening - usually fixed with a restart. I was convinced it was the BT hub - help!

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • donnasemmens Donna (@donnasemmens) reported

    @JamieNeilRead @VodafoneUK I left and went elsewhere #plusnet no big problems and better customer service.