Plusnet

Plusnet Outage Report in Hexham, Northumberland, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hexham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hexham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hexham, Northumberland, England 12/07/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Hexham, England

Latest outage, problems and issue reports in Hexham and nearby locations:

  • ChattonCottages Sheila Bull (@ChattonCottages) reported from Riding Mill, England

    @Plusnet If only..... 3 months ans till not connected. Dreadful service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Liyupeng YUPENG Li (@Liyupeng) reported

    @Plusnet Please stop advertising and telling people they can port in their old number before you fix the issue. Warning to the new joiner, DO NOT port in your number to Plusnet.

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet Pathetic dogy company with 0 ethics code. They have ongoing porting issue for weeks and did not had courtesy to give customers heads up before taking PAC code. Now I'm 5 days without any service and totally locked out as all my 2step authentication r on my old not F working NO🖕

  • therealdrcj Clare Jones (@therealdrcj) reported

    @Plusnet - just want to give a big shout out to Serish who was a superstar helping me to resolve an issue with my new router - love your customer service already!

  • WardleAlexander Ian Alexander Wardle (@WardleAlexander) reported

    @EmjayRox1 @Plusnet Hello I'm having the same issue with Plusnet mobile what can we do about it?

  • maestropetr76 petr h (@maestropetr76) reported

    @Plusnet @Alan_J_Nash Bad Bot

  • DogyoungJ John (@DogyoungJ) reported

    @Plusnet I wouldn’t know what the correct complaint procedure is I asked two of your team yesterday neither knew

  • bex1884 Becky Palmer (@bex1884) reported

    @Maribellmouse @Plusnet I would agree! I will get in touch with the Ombudsman, as this is unacceptable & we are paying for a service that isn’t being provided

  • willpoole Will Poole 🇵🇸 🇾🇪 🇺🇦 (@willpoole) reported

    @Plusnet your website is broken. The bottom menu is all that appears after initial loading is done.

  • allyw222 Ally (@allyw222) reported

    @cnerual @Plusnet That's awful, hope they sort it soon for her!

  • MCMLXXXIVCLXI -..-._._-._:-_._-.-__-._:-._ (@MCMLXXXIVCLXI) reported

    @Plusnet Dear Plusnet, I can't get hold of you to pay my bill. My lanline is down, and your restrictions have blocked me to your site.